Dawn Waters
Transcript of Dawn Waters
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Disaster Preparedness II: Planning for the Future
Dawn WatersVA Department of
Professional & Occupational Regulation
2006 Annual Conference
Alexandria, Virginia
Council on Licensure, Enforcement and Regulation
Expect the Unexpected: Are We Clearly Prepared?
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Presented at the 2006 CLEAR Annual ConferenceSeptember 14-16 Alexandria, Virginia
Virginia’s Commitment to Preparedness
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Presented at the 2006 CLEAR Annual ConferenceSeptember 14-16 Alexandria, Virginia
EMAP Accreditation in 2005
• Fifth state in the nation to receive full accreditationhttp://www.emaponline.org
• Currently nine accredited jurisdictions:– Arizona– Washington DC– Florida– North Dakota– Virginia– Pennsylvania– Jacksonville/Duval County FLA (city/county)– Illinois– Montana
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Presented at the 2006 CLEAR Annual ConferenceSeptember 14-16 Alexandria, Virginia
VA Department of Emergency Management
• Coordinates emergency planning in the Commonwealth of Virginia
• Statewide Emergency Response Plans (7 volumes)
• Conducts periodic training for state and local emergency planners
• Provides VA citizenry, state agencies, and localities with:– Tool Kits– Training Manuals– Reference Materials
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Presented at the 2006 CLEAR Annual ConferenceSeptember 14-16 Alexandria, Virginia
VDEM Web SiteAbout VDEM
What do they do?
• Preparedness• Response• Recovery• Mitigation
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Presented at the 2006 CLEAR Annual ConferenceSeptember 14-16 Alexandria, Virginia
Continuity of Operations Planning COOP
• Government-wide initiative– Federal, state and
local government• Created to ensure
the ability of government agencies to fulfill their essentialessential roles and functions in response to a wide range of threats
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Presented at the 2006 CLEAR Annual ConferenceSeptember 14-16 Alexandria, Virginia
COOP Focus
• RResponse• RRecovery• RResumption• RReconstruction• RRelocation
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Presented at the 2006 CLEAR Annual ConferenceSeptember 14-16 Alexandria, Virginia
DPOR’s COOP Planning Model
Phase I
Project Initiation
Phase II
Information Gathering
Phase III
Strategy Options AnalysisPhase IV
Design & Documentation
Phase V
Exercising
Phase VI
Maintaining
Pink CompletedBlue Scheduled
AnnuallyGreen On-going
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Presented at the 2006 CLEAR Annual ConferenceSeptember 14-16 Alexandria, Virginia
Information Gathering – Risk Analysis
• Building Features• Surrounding Area• Fire Protection• Security• Vital Records
– Electronic & Non-electronic• Human Resources• Department Work Areas• Computer & Technical Facilities• IT Due Diligence• Telecommunications• Power Backup• Parking• Transportation• Internet Security• eCommerce
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Presented at the 2006 CLEAR Annual ConferenceSeptember 14-16 Alexandria, Virginia
Jurisdictional/Environmental Threats
• Identified for each state entity by Center for Geospatial Information Technology @ VA Tech
• Risk expressed as number between 0 and 1 (0=lowest & 1=highest)
• Example: DPOR’s Winter Storm Risk (in Richmond, VA) is .37
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Presented at the 2006 CLEAR Annual ConferenceSeptember 14-16 Alexandria, Virginia
Identifying Essential Functions
1. Identify all functions then determine what must always be continued
2. Prioritize the essential functions3. Establish staffing & resource
requirements4. Identify needed date & systems5. Defer non-essential functions6. Integrate supporting activities
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Presented at the 2006 CLEAR Annual ConferenceSeptember 14-16 Alexandria, Virginia
DPOR’S Functional Organization Chart
Director
Chief Deputy Director
Legislative Analysis
Deputy DirectorLicensing
& Regulation
InformationSystems Manager
Deputy DirectorCompliance
& Investigations
Deputy DirectorAdministration
& Finance
Communications Director
Community Outreach
Public Information
PublicRelations
ComplaintIntake & Analysis
Investigations
Adjudication
Fair Housing
AlternativeDispute
Resolution
Licensing
DisciplinaryCompliance& Recording
RecoveryFund
RegulationPromulgation
SystemsEngineering
Operations/End UserSupport
SystemsDevelopment
Department of Professional & Occupational RegulationFunctional Organization Chart
As of J uly 1, 2006
Board Administration
Administration
Budget & Performance
Analysis
Education & Examinations
Financial Management
Policy, Planning & Public Records
Human Resources
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Presented at the 2006 CLEAR Annual ConferenceSeptember 14-16 Alexandria, Virginia
Impact Analysis• Organizational Impact• Division Impact• Peak Times• Peak Load Considerations• Continuity Procedures• Legal Ramifications
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Presented at the 2006 CLEAR Annual ConferenceSeptember 14-16 Alexandria, Virginia
DPOR’s Level 1 Functions• Employee Benefits• Facilities Management (includes Security)• Systems Engineering (IS)• Operations & User Support (IS)• Internal Communication• Mail Processing• Media Relations• Payroll• Public Information• Purchasing/Procurement• Reception• Telecommunications
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Presented at the 2006 CLEAR Annual ConferenceSeptember 14-16 Alexandria, Virginia
Level 2 Functions• Accounts Payable• Accounts Receivable• Applications Receipt• Board Minutes (FOIA)• Certifications & Information Requests (FOIA)• Customer Assistance• FOIA & License Transcripts• Complaint Intake• Inventory Management• Legislative Analysis• Legislation (RPD)• Subpoena Log & Distribution• Systems Development
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Presented at the 2006 CLEAR Annual ConferenceSeptember 14-16 Alexandria, Virginia
Level 3 Functions• Exam Administration• Exam Application Processing• Exam Coordination• Exam Results Processing• Investigations• License Processing• Record Management• Recovery Fund
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Presented at the 2006 CLEAR Annual ConferenceSeptember 14-16 Alexandria, Virginia
Level 4 Functions• Adjudication• Administrative Proceedings• Alternative Dispute Resolution• Board Administration• Board Agenda Preparation• Budgeting• Cause Determination (Fair Housing)• Cost Allocation• Disciplinary Compliance & Recording• Property Registration
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Presented at the 2006 CLEAR Annual ConferenceSeptember 14-16 Alexandria, Virginia
Level 5 Functions• Applications Scanning• Education Coordination• Enforcement & Agenda Materials Scanning• Fair Housing Outreach & Training• Financial Compliance Reporting• Management & Financial Analysis• Planning & Project Management• Policy Development• Regulation Promulgation
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Presented at the 2006 CLEAR Annual ConferenceSeptember 14-16 Alexandria, Virginia
Elements of a Viable COOP1. Identification of essential functions2. Delegation of Authority3. Orders of Succession4. Interoperable Communications5. Alternate Facilities6. Vital Records & Databases7. Human Capital Considerations8. Tests, Training & Exercises
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Presented at the 2006 CLEAR Annual ConferenceSeptember 14-16 Alexandria, Virginia
An emergency occurs…EVENT
Crisis Management TeamActivate COOP???
Business Continuity
Teams Activated
Functional Recovery Teams
Activated
Yes
EMERGENCY RESPONSE
Resume Normal Operations
No
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Presented at the 2006 CLEAR Annual ConferenceSeptember 14-16 Alexandria, Virginia
3 Phases of COOP “Activation”
• Activation & Relocation• Alternate Facility Operations• Reconstitution
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Presented at the 2006 CLEAR Annual ConferenceSeptember 14-16 Alexandria, Virginia
COOP Business Continuity Teams
• Immediate Response Team• Crisis Management Team• Administration Team• Damage Assessment & Reconstruction Team• Information Systems Team• Voice & Data Team• Core Business Teams• Institutional Support Team• Functional (work unit) Teams
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Presented at the 2006 CLEAR Annual ConferenceSeptember 14-16 Alexandria, Virginia
COOP Communications
Crisis Management Team (CMT)
Damage Assessment & Reconstruction Team
(DART)
Information Systems Team (IST)
Administration Team (ADMT)
Voice & Data Team (VADT)
Institutional Support Teams
(INST)
Core Business
Teams (CBT)
Function Recovery Teams (FRT)
Immediate Response Team (IRT)
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Presented at the 2006 CLEAR Annual ConferenceSeptember 14-16 Alexandria, Virginia
DPOR’s COOP Planning Model
Phase I
Project Initiation
Phase II
Information Gathering
Phase III
Strategy Options AnalysisPhase IV
Design & Documentation
Phase V
Exercising
Phase VI
Maintaining
Pink CompletedBlue Scheduled
AnnuallyGreen On-going
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Presented at the 2006 CLEAR Annual ConferenceSeptember 14-16 Alexandria, Virginia
Speaker Contact Information
Dawn Z. WatersVirginia Department of Professional &
Occupational Regulation3600 West Broad St., Richmond, VA 23230Phone: 804-367-8583, Fax: [email protected]