Data Synergy VOICE Load/Performance Testing of Voice-Enabled Platforms.

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Data Synergy VOICE Load/Performance Testing of Voice-Enabled Platforms

Transcript of Data Synergy VOICE Load/Performance Testing of Voice-Enabled Platforms.

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Data Synergy VOICELoad/Performance Testing of Voice-Enabled Platforms

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Platform

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Hosted

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Standalone

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Solution - Hosted

Test Design

Test Execution

Test Report

• Data Synergy Add-in• SIP trunk supplied• HP Development Platform

• Data Synergy Telephony Platform• SIP trunk supplied / hosted• HP Load Generator

• Latency Metrics• Voice Quality Metrics• HP Quality Center Integration

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Solution - Standalone

Test Design

Test Execution

Test Report

• Direct PBX Connection• Data Synergy Add-in• HP Development Platform

• Direct PBX Connection• Data Synergy Telephony Platform• HP Load Generator

• Latency Metrics• Voice Quality Metrics• HP Quality Center Integration

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Benefits

• No special telephony / SIP knowledge is needed• No special programming skills are needed• Great efficiency in test development• End-to-End testing• CTI testing

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Features

• Generating incoming/outgoing call traffic for SIP trunks• Advanced Call Workflow Scripting• Support for both, Audio and Video RTP streams• Voice quality measurements• Latency• Distortion• Jitter (packet loss)

• Event pack• Best Service Level (shortest time to answer)• Average time-to-ring/time-to-queue• Call drop statistics

• IVR Scanner

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Telephony Capabilities

• Dial• Answer• Hold• Unhold• Hang up• Transfer (incl. to voicemail)• Join• Redirect• Park/Unpark• DTMF

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Screenshots

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Screenshots

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DEMO