DATA SHEET ActivTrak Data Connect · 2020-04-07 · tools (e.g.Tableau, PowerBI, Looker, Google...

ActivTrak Data ConnectBI Analytics & Reports With Tableau

DATA SHEET

ActivTrak Data Connect Overview

Data Connect provides customers direct access into user behavioral activity data to create personalized reports with

business intelligence data visualization tools (e.g.Tableau, PowerBI, Looker Google Data Studio) and data reporting

tools (e.g. Google Sheets, Microsoft Excel). You also have the ability to integrate and correlate your activity data

with multiple business data sources such as Salesforce, ZenDesk or other CRM tools, EPM, SIEM and more.

Data Connect is available to ActivTrak Advanced Plan customers and ships with 16 dashboards and over 50 pre-

built reporting & analysis templates making it easy to quickly generate detailed reports for your platform of choice.

ActivTrak’s Data Connect Tableau Template includes a combination of pre-built valuable metrics, reports and

dashboards to help you analyze how your organization works and jump start the creation of your own customized

reports. All dashboards and underlying reports are organized around four major analysis areas and provide data

insights to critical questions about your workforce.

Activity & Application

Usage

Productivity

Are you working on activities aligned with your role?

Are you spending appropriate time on productive activities?

Are you allocating the right % of time in each activity?

Are you consistently engaged over time and/or distracted frequently?

Are you more productive working remotely vs. in the office?

Are you working too many hours per week and/or working nights

and weekends?

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Data Analytics Areas Workforce Insights

Tableau Pre-Built Analysis

2 ACTIVTRAK DATA CONNECT — BI ANALYTICS & REPORTS WITH TABLEAU

Collaboration

& Knowledge Management

Compliance

& Risk Management

Do you have the right tools for your role?

Are you sharing company and/or customer information/documents?

Do you spend too much time searching for information?

Are you accessing sensitive data (PII, PCI, HIPAA)?

Do you post and/or access an internal knowledge base?

Are you using authorized company applications?

Do you spend too much time in meetings?

Do you use collaboration software regularly?

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Each activity captured by ActivTrak has a rich set of associated fields and metrics that help provide content and

additional information at the granular level or in aggregate.

Activity Type

Category

Productivity

All Time or Duration

Active Time

Passive Time

Productive Time

Focused Time

Captures major types of digital activity (application, site, search or passive).

An application or website can be assigned a category (e.g. development,

business application, etc.) Categories denote the activity performed using an

application or website.

An application or website can be classified as productive, unproductive or

undefined.

All time recorded.

Time when the computer is active (Total Time - Passive Time).

Time when the computer is idle (no keyboard or mouse activity).

Time spent on activities (applications and websites) marked as productive.

Time where minimal distractions or context switches are observed (Active

Time — Distracted Time). We identify a minute as “distracted” when the user

switches between three or more apps and five or more different screens.

These thresholds are configurable.

Field Description

Key Fields & Metrics


Focus Score

Avg Hours/ User/ Day

ActivTrak

User Activity

Data

Activity & Application Usage

Productivity

Collaboration & KnowledgeManagement

Compliance & RiskManagement

Activity Analysis

Team Trends

Collaboration Trends

Alarm Activity

File Transfer Risks

Application & Website Usage

Leaderboard & Benchmarks

User Search Activity

User/Computer Reporting Status

Application & Website Compliance

Working Hours Analysis

Focus Patterns

Off-Hours & Break Times

Day Activity Details

Weekly Dashboard

Burnout Risk

Multitasking Distractions

Focused Time as a % of Active Time (Focused Time / Active Time).

Normalizes the time captured by dividing the active hours analyzed by

number of users and days. This allows you to compare and trend changes

without having to worry about skewed stats due to teams of different sizes,

users on vacation, etc.

ActivTrak has pre-built dashboards in the four analysis areas previously mentioned in the Data Connect Tableau

Template. Below are some screenshots with the dashboards created including a brief description of the analytics

collected for each.

Tableau Pre-Built Dashboards


Activity & Application Usage

Analyze how an individual’s day compares vs their team and peers in terms of major activities.

Drill down to specific applications and sites used by clicking on a user or category in bar charts.

Understand each application/site usage patterns & trends by team and individuals.

Click on an application or site on the left to filter the information on the right hand charts.

Activity Analysis

Application/Site Usage


Analyze the breakdown of active, productive and focused time by day & user.

Drill down into the top categories and apps/sites by clicking on a user from the top grid.

Understand the work patterns within a day.

Drill into individual activities' details by selecting a time range on the upper chart.

Working Hours Analysis

Day Activity Details


Productivity

Understand your productivity & focus trends at the organization level and by team.

Analyze productivity & focus metrics for different users and benchmark them vs their peers and the team average.

Productivity Trends

Productivity Leaderboard


Identify the patterns of productivity & focus by day of the week and time of the day.

Identify valuable insights related to work habits and work location as well as potential signs of burn-out.

Track activity performed after hours (between 6pm and 6am) and during weekends to identify potential burn-out

risks or potential security risks.

Productivity Patterns

Off Hours Time


Analyze trends of activity related to Social Media, News, Entertainment and Gaming to ensure a healthy balance

between work time and break/rest time.

Burnout Risk Users

Proactively identify team members that may be exhibiting signs of burnout (e.g. working long hours and at off

hours consistently).

Break Time


Allow for managers and individuals to track key activity, productivity & focus stats.

Compare activity breakdown against your recent past and against a team average.

Identify apps and sites that are routinely sources of context switching or distractions for different team members so

they can develop strategies to maximize focus and reduce poor multitasking habits.

Weekly User Dashboard

Multitasking Distractions


Collaboration & Knowledge Management

Understand usage trends of messaging, email, and communication/meeting applications and sites.

Analyze your organization's search activity, common terms and trends. Drill into a particular user or search site.

Collaboration

Knowledge Management


Compliance & Risk Management

Track the reporting status of the ActivTrak agent by user & computer. Identify potential technical issues that need

to be addressed to properly capture activity information.

View the set of alarms triggered by user and over time. Drill down into the details for each alarm triggered.

User/Computers Reporting Status

Alarm Activity


Analyze the activity log for instances of possible files transfers to USB or external drives as well as uploads to file

sharing systems. Drill down into the details for each activity. Customize the list of keywords to match.

Identify unclassified and new apps/sites so they can be reviewed for approval.

File Transfer Risks

Application/Site Compliance

DATA SHEET ActivTrak Data Connect · 2020-04-07 · tools (e.g.Tableau, PowerBI, Looker, Google...

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Transcript of DATA SHEET ActivTrak Data Connect · 2020-04-07 · tools (e.g.Tableau, PowerBI, Looker, Google...