DATA PRIVACY & CYBERSECURITY...2019/08/06  · Ethical Considerations •ABA Model Rule 1.1...

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The Tipping Point? http://acc.com DATA PRIVACY & CYBERSECURITY

Transcript of DATA PRIVACY & CYBERSECURITY...2019/08/06  · Ethical Considerations •ABA Model Rule 1.1...

Page 1: DATA PRIVACY & CYBERSECURITY...2019/08/06  · Ethical Considerations •ABA Model Rule 1.1 (Competence) •To maintain the requisite knowledge and skill, a lawyer should keep abreast

The Tipping Point?

http://acc.com

DATA PRIVACY & CYBERSECURITY

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Presenters:

Phil Yannella, Partner

Practice Leader: Privacy and Data Security Group and

E-Discovery and Data Management Group

Robert Fowler, CIPP-US

Director of Strategic Partnerships

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C O N F I D E N T I A L

In The Beginning…

1. Protect Personal Data

2. Use Personal Data Appropriately

Purpose & Intent:

(GDPR)General Data Protection Regulation

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C O N F I D E N T I A L

What Personal Data is Collected

Business Purpose for Collection

Right to Access Data

Right to Opt-Out

Right to Request Deletion

Right to Data Portability

Right to Compensation

Fines up to 4%Annual Global Revenue

Assumption…Companies know everything about their data.

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C O N F I D E N T I A L

Bureaucratic Enforcement

Enforced by Data Protection Authorities

Heavy Compliance Documentation

Regulatory Investigations

Breach Notification Required

Cease Processing Order

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C O N F I D E N T I A L

Privacy Regulations Come To The U.S.

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Effective January 1, 2020

$750 IN DAMAGES/Resident /Incident

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C O N F I D E N T I A L

Potential Wave

of Litigation

BREACHES SUDDENLY HAVE GREAT

POTENTIAL FOR PLAINTIFFS’ ATTORNEYS:

10,000 CA RESIDENTS: $1 to $7.5 million

100,000 CA RESIDENTS: $10 to $75 million

1,000,000 CA RESIDENTS: $100 to $750 million

10,000,000 CA RESIDENTS: $1 to $7.5 billion

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C O N F I D E N T I A L

Expanding

Data Privacy &

Cybersecurity

Regulations

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C O N F I D E N T I A L

The perfect storm.

Lack of Data Governance Practices

Broader Definition of Personal Data

Increased Liability

Energetic Litigation Bar

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C O N F I D E N T I A L

“Class action lawyers are pursuing data

privacy cases and amassing fortunes even

where no one has been harmed.”

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C O N F I D E N T I A L

Lack of Data Governance Practices

Broader Definition of Personal Data

Broader Definition of Harm

Active Litigation Bar

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C O N F I D E N T I A L

Bet-The-Job Questions…

1Do we really know where all personal

and sensitive data exists?

2

Which of our vendors have our

personal data?

4Do we retain any personal data longer

than necessary?

3

Can we respond compliantly and cost-

effectively to data access requests?

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C O N F I D E N T I A L

Compliance begins

with a data inventory.

Do we really

know where all

personal data

exists?

1

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C O N F I D E N T I A L

APPLICABILITY

PERSONAL DATA

Web Form Email Paper FormCOLLECTION

Beneficiaries | Current Employees | Customers | Job Candidates |

Minors/Children | Past Employees | SubscribersDATA SUBJECTS

APPLICATIONS

Customer Service | Finance-Payroll | HR-Benefits | HR-Recruiting

Investor Relations | Legal & Compliance | MarketingDEPARTMENTS

LOCATIONS

THIRD PARTIES

AUT

7 Years

BEL

5 Years

NLD

5 Years

ITA

5 Years

USA

7 Years

RETENTION

Payroll Records

Personnel Records

Recruiting Records

Laptops File Cabinets

CHE

5 Years

Social Security #| Drivers’ License # | Account # | Credit Card # | Legal Actions

Corporate Financial Data | Intellectual Property | Profile Data | Preferences | Attitudes

In Person

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C O N F I D E N T I A L

Data Inventory Must Be Sustainable

Page 18: DATA PRIVACY & CYBERSECURITY...2019/08/06  · Ethical Considerations •ABA Model Rule 1.1 (Competence) •To maintain the requisite knowledge and skill, a lawyer should keep abreast

Informs Critical Compliance Requirements

Legal Obligations

Third-Parties

Data Management

Data Minimization

Vendor Risk Profiling

DSAR Process

> Vendor Agreements

> Incident Response Plan

> Employee Privacy Policy

> Notices & Consent

> Data Access Exceptions

> Online Privacy Policy

> Online Disclosures

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Ethical Considerations

• ABA Model Rule 1.1 (Competence)

• To maintain the requisite knowledge and skill, a lawyer should keep

abreast of changes in the law and its practice, including the

benefits and risks associated with relevant technology, engage

in continuing study and education and comply with all continuing

legal education requirements to which the lawyer is subject.

• Understanding technology is critical to understanding

legal implications of data mapping• Cookie Compliance

• Anonymization

• Data Breach Response

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C O N F I D E N T I A L

45 days to respond

to a verifiable request.

2

Can we respond

compliantly to

data subject

access

requests?

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DATA ACCESS REQUESTS

Right to Access

Right to Delete

Right to Opt-Out

Right to Portability

Right to Disclosure

WHERE’S THE DATA?

Verify Identity

Data Locations & Sources

Applications

Third Parties

Retention & Legal Holds

The Challenge Ahead

45Days

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The outlook is grim…

45% to 85% of companies aren’t ready

83% need 7 days to respond to one request

$1,400 to fulfill a single request

5K requests = $7 Million

Gartner Research | How to Prepare for the CCPA & Navigate Consumer Privacy Rights

Page 26: DATA PRIVACY & CYBERSECURITY...2019/08/06  · Ethical Considerations •ABA Model Rule 1.1 (Competence) •To maintain the requisite knowledge and skill, a lawyer should keep abreast

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C O N F I D E N T I A L

Empower consumers to easily request data

Keep data subjects informed about their requests

Ensure consistency across the process

Well-Documented Process to Manage Requests

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C O N F I D E N T I A L

Track tasks and activities

Notify appropriate personnel

Mange Timelines

Fulfill Verified Requests

Configurable, Automated Workflows

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C O N F I D E N T I A L

Compliance extends

to your third parties.

3

Which of our

vendors have our

personal data?

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C O N F I D E N T I A L

Companies lack visibility into the third parties

they share personal data with.

Data Risk in the Third-Party Eco System | Ponemon Institute

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C O N F I D E N T I A L

VENDOR RISK PROFILEIdentify Regulatory Applicability & Risks

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C O N F I D E N T I A L

Vendors Accessing Personal Data

Vendors Accessing Systems

Vendors With No Access

VENDOR RISK PROFILEIdentify Regulatory Applicability & Risks

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C O N F I D E N T I A L

Evaluate Regulatory Applicability

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C O N F I D E N T I A L

Vendors Accessing Systems

Vendors Accessing Personal Data

NIST CSF

NIST SP 800 171

COBIT

ISO 27000 Requisite

Reporting

COMPREHENSIVE

RISK ASSESSMENT

Identify Data Security Risks

Demonstrate Compliance

Page 34: DATA PRIVACY & CYBERSECURITY...2019/08/06  · Ethical Considerations •ABA Model Rule 1.1 (Competence) •To maintain the requisite knowledge and skill, a lawyer should keep abreast

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C O N F I D E N T I A L

Assess Security & Compliance Readiness

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C O N F I D E N T I A L

Harmonize retention

and legal holds.

4

Are we retaining

any personal

data longer than

necessary?

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C O N F I D E N T I A L

A Clear Path to Data Minimization

Page 37: DATA PRIVACY & CYBERSECURITY...2019/08/06  · Ethical Considerations •ABA Model Rule 1.1 (Competence) •To maintain the requisite knowledge and skill, a lawyer should keep abreast

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C O N F I D E N T I A L

Manage Retention

Requirements

Document Logic

Develop Deletion

Strategies

Connect Personal Data to Retention Requirements

Page 38: DATA PRIVACY & CYBERSECURITY...2019/08/06  · Ethical Considerations •ABA Model Rule 1.1 (Competence) •To maintain the requisite knowledge and skill, a lawyer should keep abreast

Questions?

Phil Yannella, Partner

Practice Leader: Privacy and Data Security Group and

E-Discovery and Data Management Group

Robert Fowler, CIPP-US

Director of Strategic Partnerships