Instructions for Preparing Church-owned Computer for Disposal Author: Sokly Vann September 24, 2014

Version 2.3

Table of Contents

1. Background

2. USB Flash

3. URL for downloading Parted Magic

4. URL for downloading Universal USB Installer

5. Instructions on how to create a bootable USB drive using Universal USB Installer

6. How to use PartedMagic to wipe a Hard Drive (IDE, SATA, SSD)

7. Instructions on wiping a Mac (OSX 10.7 or Later)

8. Instructions on wiping a Mac (OSX 10.6 or Earlier)

9. LDS Surplus

Instructions for Preparing a Church-owned Computer for Disposal

1. As of August 1, 2014 the Church has contracted with a new vendor to dispose of old computers. Employees at remote locations should access 30Thttp://ldssurplus.com/30T and request a computer pickup. The vendor will contact the employee within 24 hours to schedule the pickup, and can also provide shipping materials if needed.

a. This service is only available for customers in the continental U.S. locations. Alaska, Hawaii, Canada and International area customers should still work with their area materials management representative to dispose of old computers.

b. All PCs and Laptops must have their storage device (hard drive) erased before being sent for disposal c. Please use the following instructions to erase all data before shipping.

2. You need a USB flash drive (also known as a thumb drive or pen drive). A minimum of a 1G drive is

recommended. *** The flash drive will be formatted and data will be overwritten DO NOT use the flash drive if you have data that you want on it. ***

3. Download Parted Magic software at 30Thttp://liveupate.ldschurch.org/Field/PMagic061014.iso30T and save the ISO to your DESKTOP.

4. Download Universal USB Installer at 30Thttp://www.pendrivelinux.com/downloads/Universal-USB-Installer/Universal-USB-Installer-1.9.5.5.exe30T and save the program to your DESKTOP.

30T

5. How to create a bootable USB Drive using Universal USB Installer. (The USB flash drive must be insterted into the computer before going through this process and steps 3 and 4 must have been completed before proceeding.)

Double-click the icon for the Universal USB Installer program on your desktop: You’ll get a UAC prompt (not pictured here). Click Click Yes to agree and then you’ll see the following screen:

a. Click I Agree. You’ll then see this:

b. In Step 1 drop-down menu, select PartedMagic from the list:

c. In Step 2 field, browse to the PartedMagic.iso file on the desktop (Your

Desktop folder) by click Browse, selecting the file, and clicking OPEN:

d. In the Step 3 drop-down menu, choose the drive letter that pertains to the

flash drive. This should be E or F. If there’s only one flash drive connected

you don’t need to pick any letters; it’s already there. Check the FORMAT box, as well.

e. When you’re ready to continue, click Create. You’ll see this warning:

f. Click YES to continue. The program will setup the drive with the files needed…

g. Click CLOSE.

6. How to use PartedMagic to wipe a Hard drive (IDE, SATA, SSD)

The flash drive is now a bootable and ready to be used to run PartedMagic to wipe out the contents of the drives you select. Now you’re ready to wipe the hard drive(s) on the old computer. If the flash drive is connected to the old computer already, leave it there. If it’s in another computer, safely remove it and insert it into the old computer that will be discarded.

Reboot (if logged into Windows) or turn on the old computer that now has the flash drive connected to it.

When the manufacturer’s logo appears on the screen, (TAP repeatedly) press F12 (if on a Dell or Lenovo) or press F9 (if on an HP) until a boot menu appears.

a. Select “USB Storage Device” and hit Enter

b. Select “Default settings 32 (Runs from RAM) and hit ENTER

c. The PartedMagic program will load select the time zone on the main menu. Double-click on the “Erase Disk” icon to launch the program.

d. Click on the “Internal” tab and click on ATA Secure Erase- Wipe entire drive at the hardware level.

e. Hard drive attached will appear and you may see the “Frozen” listed for the

hard drive. If you see that click on “Sleep” and you should see the screen turn black and turn back to the screen in about 10 seconds.

f. Now “Not Frozen” should appear and you can select the hard drive and click “Continue”

g. Check on “I allow this utility to erase the listed device(s). Click on “Start Erase” to delete the hard drive.

h. Once you’re done click on the BOTTOM Left hand corner to close out the program.

** You DO NOT need to download any additional software OSX Utilities is built-in on the Mac **

7. Wiping a Mac (OSX 10.7 or Later)

a. Boot into the Recovery HD. Reboot the computer and hold down the Command + R keys while the computer boots. This will load the Recovery utility. Select the Recovery HD and press Continue.

a. Open the Disk Utility. This program will allow you to manipulate your installed hard drives. You can access Disk Utility from the Recovery HD.

b. Select your hard disk. In the left menu, you will see a list of your computer’s installed hard disks. Select the hard disk that you want to wipe.

c. Click the Erase tab. Here you can select the format you want the disk to be. For OS X, the format should be Mac OS X Extended (Journaled). You can name the disk as well if you’d like.

e. Click the Security Options button. By default, the drive will be reformatted with a one-

pass method that writes zeros over the entire disk. This is moderately secure, but if you want more security, you can pick from several options.

f. Click the Erase button. Your drive will now begin the wipe process. Depending on the Security Options you chose, this can take a significant amount of time. Once the process is complete, the drive will be wiped and formatted for your system.

8. Wiping a Mac (OSX 10.6 or Earlier)

a. Boot up the installation DVD. Insert the installation DVD or CD into your computer and reboot. Press and hold the “C” button while the computer is rebooting to open the Installation menu.

(1) If you are using a USB drive with the installer on it, press and hold the Option key during startup and select the USB drive from the list of volumes.

b. Open the Disk Utility. This program will allow you to manipulate your installed hard drives. You can access Disk Utility from the Utilities section of the Installation menu in OS X 10.6 or earlier.

c. Click the Erase tab. Here you can select the format you want the disk to be. For OS X, the format should be Mac OS X Extended (Journaled). You can name the disk as well if you’d like.

d. Click the Security Options button. By default, the drive will be reformatted with a one-pass method that writes zeros over the entire disk. This is moderately secure, but if you want more security, you can pick from several options.

e. Click the Erase button. Your drive will now begin the wipe process. Depending on the Security Options you chose, this can take a significant amount of time. Once the process is complete, the drive will be wiped and formatted for your system.

(2) Once the Erase procedure is complete, click the Quit Disk Utility button.

9. Log on the the pickup site at 30Thttp://ldssurplus.com/30T and CLICK “Start Here” to schedule a pick up of your OLD PC.