Data Driven Ways to Prove PR Value

20
TO DATA-DRIVEN WAYS Prove Real Value with PR

Transcript of Data Driven Ways to Prove PR Value

TO

DATA -DR IVENWAYS

Prove RealValue with PR

"It's hard to show immediateROI with PR,it's more of a long

term investment."

"PR is one ofthose

intangiblethings..."

"You can't expectpublic relationsefforts to tiedirectly to

sales."

These blanketstatements (pulled

from actualagency websites)

show exactlywhat's wrong with

the PR mindsettoday

Good PR practitioners Showreal, impactful results thatalign directly with larger

business goals

Story Time

A long time ago, in a land far far away, PR used to be a wholelot simpler. Specifically, it was about 9 years ago and the citywas Seattle, but still, it was a softer time.

Back in those days, when we reported to our clients, it lookeda lot like this:

- Stories pitched - Coverage gained- Awards/Speaking opps submitted- Upcoming press releases- One wild creative idea we knew we'd never do, but we stillput in there because it showed how "out of the box we were"

Story Time

These days,reporting looks alittle different

Introducing

Metrics That Matter

Referral TrafficIf you don't already haveaccess to your client's GoogleAnalytics data, now is thetime to get on it.

Analyzing referral traffic on aregular basis allows you tosee which outlets are sendingthe most relevant traffic backto the website, and also helpsyou to demonstrate PR ROI ina tangible way.

How To

Once you have GoogleAnalytics access, navigate tothis tab by scrolling down the

menu on the left

How To

Set daterange here

Report onthis trend

Using thisinformation

Caveat: Not all media outlets will link

back, so make sure you're trackingall hits using a tracking tool,

Google Alerts, or manualsearches

Pro Tip

Share Of VoiceMeasuring share of voicecan be a powerful indicatorof brand momentum, as longas you're calculating itcorrectly.

We like it, because it notonly takes into accountyour top competitors, butalso measures overallindustry buzz.

How To

Every client'sSOV calculation

may be a littledifferent

depending ongoals, but here is

one method offinding a SOV

percentagewe've found

helpful.

Find a reportingtool you like - we're

using Mention.

Step 1:Set up alerts foryour company,

plus mentions ofthe givenindustry

Step 2:Do the same forany competitors

you want totrack

Step 3:Set up generalalerts for the

industry you'retargeting

Example Alerts:

Pro Tip

If you wanted to track Nike's SOV in the running category,you'd set up your alerts like this:

Alert #1: Nike + Running (mentions of Nike that also includethe running keyword)

Alert #2: Competitors plus the same keyword (Adidas +Running, Brooks + Running...etc.)

Alert #3: Mentions of running in general

How To

Calculation Time

Like party time,but way less fun.

Total mentions of Nike

+ Running = 1000

Total mentions of Running

= 15000 - divided by - = 0.06 so

6% SOV

Repeat for competitors tocompare results

Total MentionsMore of a traditional PRmetric, but still important.

We measure all mentionsfor our brands and theirmain competitors, andmake sure the number istracking up and to theright at all times.

At the end of the day, a lotof coverage still equals avery happy client.

How do you measurePR success?

Share your top metrics with us inthe comments below?

Your Turn

Want more?Click here to work with us -

www.pinegrovepr.com