Data Center Support Services

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Installation and maintenance of a data center is a time-sensitive and critical aspect of technology for many organiza- tions. Efficiency, management, and uptime are all factors that influence the bottom line, yet fall outside the core competency of many businesses. ACS Dataline has assisted in the design, integration, and management of our clients’ data centers for years. Our customers range from small-midsized businesses to multiple Fortune 100 companies, with tasks from simple moves and changes to large-scale buildouts and remodels. ACS Dataline’s Data Center Services include: Site Survey and Audits Professional Design Services Installation Integration and Documentation Sustaining Services Data Center Management On-Site Maintenance and Dispatch Contracts Most businesses are unequipped to handle the complexities of the data cen- ter environment without compromising core activities. Our highly qualified design team, coupled with our rigorous documentation and BICSI-certified technicians, allows us to work with the engineers, contractors, and IT staff involved in the data center project through use of best practices and other industry standards. At ACS Dataline, we work closely with our customers to integrate with existing systems and ensure the success of any data center initiative. !"#$ % !&’($’ ACS Dataline, LP 2535 Brockton Drive Suite 400 Austin, TX 78758 Phone: 512-837-4400 Fax: 512-837-6767 E-mail: [email protected] www.acsdataline.com

Transcript of Data Center Support Services

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Installation and maintenance of a data center is a time-sensitive and critical aspect of technology for many organiza-tions. Efficiency, management, and uptime are all factors that influence the bottom line, yet fall outside the core competency of many businesses. ACS Dataline has assisted in the design, integration, and management of our clients’ data centers for years. Our customers range from small-midsized businesses to multiple Fortune 100 companies, with tasks from simple moves and changes to large-scale buildouts and remodels. ACS Dataline’s Data Center Services include:

• Site Survey and Audits • Professional Design Services • Installation • Integration and Documentation • Sustaining Services • Data Center Management • On-Site Maintenance and Dispatch

Contracts Most businesses are unequipped to handle the complexities of the data cen-ter environment without compromising core activities. Our highly qualified design team, coupled with our rigorous documentation and BICSI-certified technicians, allows us to work with the engineers, contractors, and IT staff involved in the data center project through use of best practices and other industry standards. At ACS Dataline, we work closely with our customers to integrate with existing systems and ensure the success of any data center initiative.

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ACS Dataline, LP 2535 Brockton Drive Suite 400 Austin, TX 78758

Phone: 512-837-4400 Fax: 512-837-6767 E-mail: [email protected] www.acsdataline.com

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Our complete range of Data Center Services includes:

• Audits, planning, design, procurement

• Installation services and integration

• System builds—both server and network

• Sustaining services, I-MAC-D, inventory and asset man-agement, monitoring, backup and media handling

• Work order management, resource management, capacity planning and monitoring

• Standards and compliance audits

The ACS Dataline Advantage ACS Dataline delivers the expertise, experience and partner relationships for successful data center initiatives. From assessment to design, deployment and support, our proven processes and project management skills help pro-tect your technology investments and ensure their success. Why many businesses choose ACS Dataline as their service provider:

• Industry skills and certifications • Broad customer base - with experience in every major vertical, we un-

derstand client needs • Quality and Consistency through Process • Repeatable, successful implementations • Long history of success and financial stability • National Footprint • Expertise in National Rollout Deployments • Strategic Partnerships & Long-term Support

Installation and Deployment

ACS Dataline provides a host of installation and deploy-ment services at all levels of data center support. From basic cable patching to advanced network configurations, critical server moves, cutovers, backups, and other needs, ACS Dataline can supply your organization with the manpower and knowledge to make your project a success.

ACS Dataline often serves as prime contractor on numerous data center, communications cabling, and major network relocation projects. Our precision planning and project management, together with the ability to deploy or relocate major systems with minimum disruption to business, helps make ACS a leader in the Data Center environment.

Planning and Design

The data center is the lifeblood of an organization’s technology, providing core functionality to all areas of the company. There are multiple factors to consider when designing or refreshing a data center, including power considerations, airflow, cooling, cabling, and many other essentials. ACS Dataline has successfully designed numerous data centers, and can be your one-stop shop for all of your needs. From cabling requirements to power management and cooling, we can design the data center best suited to meet your organization’s needs. ACS Dataline can also assist with compli-ance surveys and asset inventories, becoming a trusted partner is any of your facility moves and changes. Finally, we offer assistance with compliance validation to satisfy whatever specific requirements your company may face.

Project Management

All ACS customers are assigned a specific project manager to lead an entire project, working directly with their team to ensure a successful implementa-tion. When possible, this hand-picked project manager works all subsequent projects for that customer, building a strong relationship with their team and gaining a full understanding of the business. ACS Dataline’s project managers ensure that each project is a success, assisting our customers with budgetary requirements, material needs, scheduling, and personnel requirements. The delivery, testing, documenta-tion, and certification are sealed by our quality process and limited lifetime warranty.

Management and Support

ACS Dataline has provided monitoring and onsite sup-port for years to clients across the US. Our custom approach to assisting IT staff has made us a leader in data center support services, responding directly to cus-tomer requirements to meet needs as they arise. From dispatch to on-site managed support, ACS Dataline can provide your company with the assistance and support it requires to be successful. With networks and data centers becoming more and more vital to a company’s success, ACS fills the role monitoring performance, security, and standards compliance, allowing the customer’s IT department to focus on core organizational needs.