Darlington Business Information Guide 2013-14

Welcome…�…to the Darlington Business Information Guide 2013-14�

Education (DfE) have confirmed their commitment to the town with 400 jobs

This is the fifth annual refresh of this Guide - a key information tool providing businesses with details of business support provision available from Darlington Borough Council and other partner organisations.

“The outlook for Darlington is extremely promising – in recent months there have been some major announcements which will undoubtedly have a positive impact on the local economy. The Department for

being retained. The DfE will occupy a building forming part of the Town Centre Regeneration of the Feethams area. Having 400 more people working in the town centre will bring trade for town centre businesses and the markets. In addition, adjacent to the development, the new leisure complex, featuring a multi screen cinema, restaurants and bars, will further develop this area for leisure and business use.

Back in July it was announced that the European Regional Development Fund Competitiveness Programme 2007-2013 would be investing £3.29m in the Darlington Business Growth Hub at Central Park, where work will start later this year. The Hub will comprise 3,200 m² of high quality Grade A office space for small and medium enterprises and is due to open January 2015. The project is being managed by the Council with the Homes and Communities Agency providing the match funding. The Hub forms part of the wider regeneration of Central Park within the Tees Valley Enterprise Zone, a 9.3 hectare site targeted specifically at digital companies. The development of the facility will kick-start enterprise development on Central Park and form a visible gateway to the Enterprise Zone.

In addition, a new £38m Government flagship centre, which specialises in the manufacture of life-saving medicines such as antibodies and vaccines, is to be built in Darlington. The National Biologics Manufacturing Centre (NBMC) is being funded through investment announced as part of the Government’s Strategy for UK Life Sciences. Darlington was chosen due to its location - being close to existing centres of manufacturing and also its good transport links with the rest of the UK.

These announcements reinforce the message that Darlington, within the Tees Valley, is an excellent location for business.

Cllr Chris McEwan, Cabinet Member for Economy and Regeneration, Darlington Borough Council

Produced by: Information was correct at the time of Business Engagement Team production and every effort has been taken Darlington Borough Council, Town Hall to ensure accuracy. Darlington DL1 5QT Darlington Borough Council cannot acceptTelephone: 01325 388 943 responsibility for any errors or omissions inE-mail: business.support@darlington.gov.uk this Guide. www.darlington.gov.uk/business

©Darlington Borough Council 2013. 3

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Business�DBC - Business Support ............................................................................................. 8

Darlington Borough Council - Business Engagement Team........................ 8�Business Support & Advice ........................................................................................ 8�New Enterprise Allowance......................................................................................... 8�Ready for Business......................................................................................................... 9�Darlington Business Directory.................................................................................. 9�E-Newsletter - Inter-face...........................................................................................10�Encouraging Engineering .........................................................................................10�Networking & Keeping Businesses Up to Date...............................................11�Employability and Training......................................................................................12�Enterprising Darlington.............................................................................................13�Foundation for Jobs.....................................................................................................14�Darlington Markets.....................................................................................................15�Darlington Hire Spaces..............................................................................................16�Joseph Pease Place.......................................................................................................16�Market Square ...............................................................................................................16�The Falchion Fund........................................................................................................17�Vacant Sites & Premises Register..........................................................................18�DBC Business Support Contact ..............................................................................19�Business Support ........................................................................................................20

Distinct Darlington – Business Improvement District .................................20�Community Ventures Ltd .........................................................................................21�Darlington Business Club .........................................................................................22�Buy Local Darlington & District Project ..............................................................22�Darlington 11-19 Partnership.................................................................................23�Darlington Cares ..........................................................................................................25�Entrust ..............................................................................................................................25�Service Network............................................................................................................26�HM Revenue & Customs (HMRC)..........................................................................28�North East Chamber Of Commerce (NECC)......................................................29�Northern Pinetree Trust ............................................................................................30�TEDCO Business Support Ltd...................................................................................31�Teesside University.............................................................................................. 32/33�Tees Valley Unlimited.................................................................................................34�The Federation of Small Businesses (FSB) .........................................................35�Five Lamps.......................................................................................................................36�The Prince’s Trust Enterprise Programme ................................................. 37/38�UK Trade & Investment (UKTI) ....................................................................... 39/40�The Manufacturing Advisory Service (MAS) .....................................................41�

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Business Finance.........................................................................................................42 North East Access to Finance (NEA2F).................................................................42�Business and Enterprise North East /

North East Business Support Fund.......................................................................43�North East Microloan Fund......................................................................................44�Enterprise Capital Funds (ECFs) .............................................................................45�Northstar Ventures .....................................................................................................45�Shell LiveWire.................................................................................................................46�Street North East..........................................................................................................46�UK Steel Enterprise......................................................................................................47�Carbon Trust Investments Ltd ................................................................................48�Enterprise Capital Allowance /

Renewable Energy Generation / Warm Up North .........................................49�Finance for Business North East ............................................................................50�North East Technology Fund...................................................................................50�North East Growth Fund...........................................................................................51�North East Accelerator Fund ...................................................................................51�Proof of Concept Fund ...............................................................................................51�North East Growth Plus Fund .................................................................................52�North East Angel Fund...............................................................................................52�NESTA................................................................................................................................53�NVM Private Equity Limited.....................................................................................54�RisingStars Growth Fund..........................................................................................55�Skills Funding Agency.................................................................................................56�Spirit of Enterprise Loan Fund ................................................................................57�Workforce Development .........................................................................................59

Darlington Borough Council....................................................................................59�Durham Education Business Partnership..........................................................60�Sector Skills Councils .......................................................................................... 61/62�Darlington College Business Development ......................................................63�Jobcentre Plus................................................................................................................64�Darlington Borough Council - Learning & Skills..............................................65�Business Rates..............................................................................................................66

Non-Domestic Rates & Rateable Values............................................................66�Small Business Rate Relief........................................................................................67�Empty Property Exemption......................................................................................67�Other Rate Reliefs ........................................................................................................68�Safety & Security..........................................................................................................69 Darlington Crime & Disorder Reduction Partnership...................................69�Darlington Shopwatch...............................................................................................69�Anti-Social Behaviour Support Team...................................................................69�Safety & Security - Other Sources of Support & Advice .............................70

Crime Prevention Advice...........................................................................................70�Keeping Staff Safe........................................................................................................70�Know the Risks ..............................................................................................................70�

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Preventing Theft...........................................................................................................71�Protect Staff & Cash ...................................................................................................72�Protect Your Premises.................................................................................................72�Procurement .................................................................................................................73

Darlington Borough Council....................................................................................73�Sponsorship...................................................................................................................74

Regulation�Planning & Building Regulations .........................................................................75

Building Control............................................................................................................75�Planning ...........................................................................................................................76�Planning in Darlington...............................................................................................76�Submitting a Planning Application ......................................................................77�Listed Building Consent.............................................................................................77�Private sector Housing...............................................................................................77�Environmental Health ..............................................................................................78

Air Pollution....................................................................................................................78�Contaminated Land ....................................................................................................78�Drinking Water..............................................................................................................78�Environmental Advice ................................................................................................78�Food Safety .....................................................................................................................78�Gypsy & Traveller Liaison..........................................................................................78�Health & Safety at Work...........................................................................................78�Noise..................................................................................................................................78�Pest Control ....................................................................................................................78�Public Health / Nuisance ..........................................................................................78�Visits to Businesses .....................................................................................................79�Licensing.........................................................................................................................80

Licensing Service...........................................................................................................80�The Licensing Act 2003..............................................................................................80�The Gambling Act 2005.............................................................................................81�Pavement Cafés. ...........................................................................................................82�Street Trading Consents............................................................................................82�Taxis & Private Hire Vehicles ..................................................................................83�Trading Standards ......................................................................................................84 Disability.........................................................................................................................85

Support for Carers in Darlington ...........................................................................87�

Highways........................................................................................................................87

Roads & Transport Highways Access & Servicing Arrangements...................................................87�Highways Advice on Planning Applications......................................................87�Highway Design Advice Relating to Development Proposals ...................87�

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Highways & Street Lighting ....................................................................................87�Travel................................................................................................................................88

Air........................................................................................................................................88�Rail ......................................................................................................................................88�Road ...................................................................................................................................88�Local Motion...................................................................................................................89�Parking in Darlington .................................................................................................90�Blue Badge Holders .....................................................................................................90�Buses .................................................................................................................................90�PLUSBUS...........................................................................................................................91�Commercial Vehicles & Coaches...........................................................................91�Motorcycle Parking......................................................................................................91�Pay by Phone ..................................................................................................................91�Public Transport............................................................................................................91�Shopmobility..................................................................................................................92�

Sustainability Green Business ............................................................................................................93

TNEI....................................................................................................................................94�NAREC ...............................................................................................................................94�The Energy Saving Trust............................................................................................95�The Carbon Trust..........................................................................................................95�Climate NE – Business Hub......................................................................................96�TADEA ...............................................................................................................................96�Environment Agency – climate Ready.................................................................96�Groundwork North East ............................................................................................96�National Industrial Symbiosis Programme .......................................................97�The Environment Agency..........................................................................................97�Commercial Waste......................................................................................................98�Professional Service to the Business Sector......................................................98�Street Scene....................................................................................................................98�

Key Contacts DBC Business Engagement Team .........................................................................99�Darlington borough Council.................................................................................100�Tees Valley Local Authorities................................................................................101�Partner Organisations & Schemes ........................................................102 / 104�

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Business�Business Support

Darlington Borough Council -Business Engagement Team The Business Engagement Team works closely with other business support agencies and directly with local businesses to achieve a thriving economy in Darlington, promoting the town as a key business location.

The team offers a wide range of business services with the principal objectives of creating and safeguarding jobs in Darlington; stimulating business opportunities; attracting new investment from outside of the Borough and helping new businesses to set up and existing businesses to expand.

The team acts as a conduit for businesses looking to engage with the Council, providing named points of contact to assist the smooth transition of enquiries made by businesses.

Business Support & Advice Our dedicated team of business advisers are on hand to offer support and advice to established businesses and individuals considering a move in to self employment, through the provision of 1 to 1 sessions; mentoring and ‘aftercare’ visits. The team can provide advice on a range of subjects including developing a fledgling business idea; business planning; ICT; marketing; expansion of existing

businesses; trading with the public sector; moving to new premises; identifying local sources of training; recruitment needs and sources of finance. Through signposting, the team can also provide linkages to other agencies that may be able to assist with elements such as improving productivity; new product development; energy efficiency and reducing a business’ carbon footprint.

The team work in partnership with TEDCO Business Support Ltd to deliver a range of business start-up services:

New Enterprise Allowance Unemployed residents of Darlington who are considering the option of becoming self-employed can access the New Enterprise Allowance scheme delivered by TEDCO Business Support Ltd. Participants will get access to a volunteer business mentor who will provide guidance and support as they develop their business plan and through the early months of trading. Once a participant has had their business plan approved, ended their benefit claim and started trading, they will be able to access financial support. This will consist of:

•� A weekly allowance worth £1,274 over 26 weeks, paid at £65 a week for the first 13 weeks and £33 a week for a

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further 13 weeks, and •� The facility to access a loan of up

to £1,000 to help with start-up costs, subject to status.

Ready For Business Ready for Business is an investor readiness programme, which is a ‘must have’ if you are raising finance to launch your business venture. This support will help you to build a comprehensive business plan fit for raising investment capital, develop advanced skills in business management and introduction to lenders including successful pitching advice and techniques. TEDCO don’t have any funding themselves, so they have no conflict of interest, are completely impartial to help you navigate the criteria of bank loans and lending to get your business off the ground. They can help you get access to finance through a programme of support which includes:

•� An introductory seminar exploring self-employment;

•� One to one personalised consultation with a business advisor;

•� Business plan development; •� Business training; •� Investment readiness support; •� Referral to lending organisation; •� Support to pitch to lenders, and •� On-going support after business

start-up.

The Ready for Business programme is delivered by TEDCO on behalf of the Cavendish Consortium and their partners. The programme is funded by the Department of Business, Innovation & Skills (BIS) via the Regional Growth Fund initiative and in association with Barclays Bank.

Darlington Business Directory The Business Engagement Team is responsible for maintaining an online searchable database, which provides brief descriptions of businesses based

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within Darlington. The Directory offers the potential for businesses to promote themselves free of charge; seeks to encourage local businesses to trade with each other and is a useful source of information to identify potential suppliers. The Directory can be accessed via: www. darlington.gov.uk/business

Directory listings are available to all businesses, irrespective of size or sector. Businesses may operate from commercial premises or be home based. The principal requirement being that the business must be based within Darlington. Whilst every effort is made to ensure that information contained within the directory is as up to date as possible, circumstances change. To check whether your business is currently listed or to ensure that your business details are kept up to date, please inform the Business Engagement Team of any changes by amending your details online or e-mailing: business.support@ darlington.gov.uk

E-Newsletter - Inter-Face A free monthly e-newsletter, ‘Inter-Face’, containing general news; events information; business news and funding information is distributed via email. The e-newsletter enables businesses to be kept up to date with news stories. To receive these newsletters, please send an e-mail to: business.support@ darlington.gov.uk

Encouraging Engineering

Funded through the BAT Legacy, the ‘Encouraging Engineering’ project, was launched in November 2009 with 4 Darlington employers - DeepOcean Group; Cummins; Henry Williams Limited and MTE Limited. The project has been extended to include additional employers from the wider sub-region, including Tracerco at Billingham. This project promotes engineering as a career option to gifted and talented youngsters in Darlington – aiming to address the issue of graduate retention and counter the effects of an ageing workforce. The project offers a financial subsidy to students for the 4-year duration of a Mechanical Engineering degree, with the employers providing a mentoring relationship together with paid summer vacation placements.

Networking & Keeping Businesses Up to Date The Business Engagement Team works closely with other organisations to support businesses within Darlington, encouraging collaboration through the promotion of inter-trading events; hosted company visits and seminar programmes. Networking opportunities offer local businesses the opportunity to share best practice; become aware of new legislation that may affect their

business operations; enhance their knowledge on working practices and raise awareness of general business issues.

Information gathered through networking is shared with relevant businesses through a variety of mechanisms, including 1 to 1 sessions; through the Inter-Face e-newsletter and regular updates to the business pages contained within the Borough Council’s website: www.darlington.gov.uk/business

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Employability and Training In today’s competitive employment market, finding and getting a job can be a tough challenge, and having the skills, knowledge and competence to differentiate yourself as a capable and confident applicant can make all the difference.

There are a number of organisations operating in Darlington who deliver programmes and initiatives designed to improve an individual’s employment skills and to assist that individual into employment.

Darlington Borough Council has produced a handbook which provides plenty of key points to improve an individual’s chance of successfully securing employment.

It provides guidance on how to write a CV, job search and on interview techniques and what to expect on that first day at work.

The handbook also provides information on those organisations and programmes within Darlington which can provide assistance and offer advice and guidance when looking for employment or where to find the training to take you that step closer to finding that dream job.

For a copy of the handbook or more information contact:

Suzanne Clark Tel: 01325 388 686 Suzanne.clark@darlington. gov.uk www.darlington.gov.uk

Enterprising Darlington The Enterprise service aims to help residents look at their hobbies, skills and aspirations, to see whether or not there might be an opportunity for self employment. Our Enterprise Officer also works with individuals who have a business idea, looking at the viability of the proposed business.

Clients are offered support and advice to guide them throughout the start up process, leading to assistance with the production of a Business Plan to help provide a focus to start the business or to access finance.

The Enterprise Officer also provides appropriate advice and support to newly established businesses and self employed individuals (post start-up); with an emphasis on providing marketing advice and help with producing a marketing plan, to aid business growth.

For further information on the Enterprise service, or to make an appointment, please contact:

Richard Baker Tel: 01325 388 821 / 07506 688 095 richard.baker@darlington. gov.uk

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Foundation for Jobs The Foundation for Jobs initiative aims to help young people under the age of 25 to secure employment or be better placed to enter the workplace.

The Foundation for Jobs campaign, launched in January 2012, aims to tackle youth employment and is led by Darlington Borough Council, The Northern Echo and the Darlington Partnership of public and private sector organisations.

The campaign has the backing of The Northern Echo newspaper, which is highlighting achievements connected to the initiative in its pages and on its website.

In Darlington alone, more than 1,000 young people aged under-25 are claiming Jobseekers’ Allowance.

Each year, annual targets are agreed by the Steering Group. During the course of the 12 month period from April 2013 to March 2014, the Foundation aims to create at least 125 additional apprenticeship places for young people living in the Borough and 125 internships at local firms.

In addition it will provide 1,250 school-age young people with the chance to establish formal links with local companies, giving a genuine insight into the world of work.

An integral part of the campaign is to build greater links between business, schools and colleges so that youngsters are inspired to consider sectors they may not

previously have thought of, but where opportunities exist, as attractive career paths.

Research by the Education and Employers Taskforce charity found that young people who had taken part in four or more activities involving employers while at school are around five times more likely not to be NEET(not in education, employment or training) by the age of 25.

This included career insights, mentoring and work experience, amongst other contacts.

As part of Foundation for Jobs firms in the region are being asked to sign a pledge to do what they can to help, whether that be by taking on an apprentice, offering a work placement or becoming involved in inspiring youngsters.

Any business wanting to pledge support for Foundation for Jobs by creating school links, internships or apprenticeships is asked to contact:

Foundation for Jobs Coordinator Owen McAteer on 01325 388 367 or owen. mcateer@darlington.gov.uk

Darlington Markets

Free Market Stall for Business Promotion Marks & Spencer, Tesco and Morrisons all started out as market stalls and are now hugely successful businesses. Markets are therefore a fantastic testing ground for a budding entrepreneur with a bright idea but a limited budget.

Clearly not every market stall will end up as a multi-million pound industry, but markets can be huge contributors to the local economy and central to the vitality of the town centre and regeneration of the wider area.

Darlington Markets offer local Darlington business start-ups the opportunity (as a one off) to have a stall on a Monday and Saturday on the Outdoor Market completely FREE of charge, to help promote and showcase their business and also to reach a new customer base.

A fully weather proof gazebo (measuring 3m. sq.) can be provided, together with tables and lighting/power if required. Businesses can book an available stall and stock up with an attractive display. Businesses may not want to sell anything but just use it as an advertising medium handing out literature, leaflets or business cards. The inclusion will make Darlington Market more diverse and prove that it is also a community facility that is accessible to all.

Once you’ve had a taste of trading at Darlington Markets for FREE, there is an opportunity to sign up for a series of non contractual

stall hire for £20 a day on a Monday and Saturday. Established businesses are also entitled to this opportunity. It can be a very cheap way to reach a new customer base. Why not dress up the stall and advertise your business, getting your brand seen is an ideal way to do this.

Markets Telephone: 01325 461770 E-mail: markets@darlington.gov.uk www.darlington.gov.uk/ culture/markets

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Darlington Hire Spaces Take advantage of Darlington’s pedestrianised historic market town centre with many visitors on a daily basis. There are fantastic site locations with ample space to promote your products.

Joseph Pease Place Situated in the heart of the town centre, surrounded by banks, coffee shops, mobile phone units and the newly refurbished Next store. Joseph Pease Place is ideal to reach the wider audience.

Joseph Pease Place is located where High Row, Prebend Row and Northgate meet.

Market Square Located between the Dolphin Centre Leisure facility with over one million visitors a year, the indoor

The Falchion Fund

The Falchion Fund is a loan scheme dedicated to supporting businesses located in Darlington which employ up to 250 people. The Falchion Fund offers loans: •� To start up and existing

businesses •� Of not less than £3,000 up to a

maximum of £10,000 •� Up to a five year term, and •� At a preferential rate of interest

Applications are encouraged from new start and existing businesses operating in sectors that have been identified as either currently being of significance to the Darlington economy (business & financial services; logistics & distribution; construction;

market, restaurants and cafeterias. This is a vibrant location especially in the summer period with the pavement café setting area.

The Market Square is located between Church Row and East Row. Market Days are Monday, Friday and Saturday

For further information,�please contact:�

The Events Team Dolphin Centre Horsemarket, Darlington DL1 5RP Telephone: 01325 388 427/ 427 151 www.darlington.gov.uk/ business/advicesupport/ towncentre

engineering & manufacturing, and health & social care) or having future potential (creative industries & digital media; renewable energy, chemicals; retail; tourism & leisure, and the food economy). Support from the fund will ordinarily be as part of a broader financial package, including other sources of lending and/or applicant monies.

A loan from the Falchion Fund is intended to supplement or complete a larger funding package and will not usually amount to more than half of the total funding required. Applicants are asked to provide independent confirmation of their own proposed investment

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together with any funds from other sources e.g. bank statements, facilities letters, etc. The aim of the fund is to stimulate and contribute to business investments that are likely to lead to the creation of new jobs or help to safeguard existing jobs in Darlington; aspire to increase average wage levels and contribute to reducing deprivation within the Borough.

In addition to a formal lending assessment to ensure repayment ability, applications will be considered on the basis of the business’ potential to create new jobs (and/or safeguard existing jobs) and the project’s potential to add value to the local economy.

Loans are funded by Darlington Borough Council, HSBC Bank plc and British American Tobacco (BAT) and are subject to panel assessment.

For further information on the Falchion Fund or to apply please contact: business.support@ darlington.gov.uk

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Vacant Sites & Premises Register businesses seeking incubation Darlington’s excellent range space, and for existing businesses of business parks, town looking for office, commercial and centre premises, industrial industrial properties. The register For further information on all of estates and warehousing� also contains information on the Council’s business support Head of Economic developments includes:� available development land. services, or to enquire about Regeneration • Morton Palms� Local estate agents can also use business support generally, Darlington Borough Council • Lingfield Point� the register to promote new please contact: Town Hall • Faverdale East Business Park� development land and premises. Darlington •� Evans Easy Space Access rights to enable agents to DL1 5QT

update their listings on the register The Vacant Sites & Premises� Telephone: 01325 388 687can be obtained from the Business Register lists available industrial� E-mail: business.support@Engagement Team.and commercial property in darlington.gov.uk

A copy of the register can bethe Darlington area, providing www.darlington.gov.uk/ viewed online within thea reference guide for potential business Business Section of the Darlingtondevelopers and businesses. Borough Council website: www.The register is a useful source darlington.gov.uk/businessof information for new start

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Distinct Darlington – Business Improvement District In March 2012, Darlington Town Centre businesses voted ‘YES’ in a ballot to decide on the setting up of a Business Improvement District (BID).

A BID is an arrangement whereby businesses get together, decide what improvements they want to make in their town centre, how they will manage these and what it will cost them. This goes into a Business Plan which is voted on by all those who would have to pay. The BID lasts for a maximum of 5 years and must be able to demonstrate how it benefits the businesses that have funded it.

Businesses backed the BID to drive investment in the Town Centre and give local businesses a greater say in the way it is marketed, maintained and managed.

The vote gave the go-ahead for the BID company, ‘Distinct Darlington’ to set up the BID and to work with partners in taking forward the Business Plan, which will deliver over £1.5 million of investment in the area over a period of five years. The BID launched in July 2012.

The improvement projects listed in the Business Plan were put together following various consultations with town centre businesses, including a survey, a series of business meetings and one to one visits.

The £1.5 million budget (over 5 years) will be spent on projects identified by businesses through the consultations:

Project 1 - Making the town centre cleaner, safer and more welcoming

Project 2 - Increased and better marketing, promotions and events; to increase footfall

Project 3 - Business Support -reducing business costs and making savings

Project 4 - Access - Car parking promotions

The project has been developed by the BID Task Group, which led into the Interim Board. The Board is made up of elected representatives of all town centre business sectors and is headed up by:

Nicola Reading Proprietor, Bliss Gifts,�Duke Street�Chair, Darlington BID�Tel: 01325 481 222/�Mob: 07740 785 017�

Peter Robinson Owner, Thomas�Watson Auctioneers,�Northumberland Street,�Vice Chair, Darlington BID�Tel: 01325 462 559�

The Board appointed their BID Manager, Alexandra Hirst in May 2012. Alexandra is responsible for delivering a variety of projects set out in the Business Plan. Further details can be found on the BID web site at www. distinctdarlington.co.uk

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Community Ventures Ltd

Help for Social Enterprise and the Third Sector Community Ventures has received Big Lottery funding to support the development of social enterprise across the Tees Valley.

The support on offer includes information, advice and guidance on how to become a social enterprise and what it means to become a social enterprise.

Community Ventures is able to:

•� Provide access to social enterprise consultants and information on a one-to-one basis;

•� Enable new and emerging social enterprises to identify and apply the most appropriate organisational structure;

•� Work with potential social enterprises to help evaluate the feasibility of their proposed venture;

•� Assist with company/ charitable registration, where appropriate;

•� Assist with drafting company documentation, where appropriate;

•� Establish best practice policies and procedures for each social enterprise;

•� Provide general advice and information;

•� Provide office accommodation and access to business services,

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such as fax, photocopier and IT support;

•� Provide access to online facilities with free unlimited internet access and e-mail;

•� Provide social enterprise specific business planning courses to enable clients to create a sustainable business plan;

•� Provide access to specialist advisors, where appropriate;

•� Assist social enterprises to develop targeted recruitment strategies aimed at the various disadvantaged communities across the Tees Valley;

•� Assist in the detailing of a strategy for Social Enterprise development;

•� Enable new and emerging social enterprises to identify and apply the most appropriate organisational structure;

•� Work with potential social enterprises to help evaluate the feasibility of their proposed venture, and

•� Provide advice and support in relation to tendering for contracts.

Community Ventures Ltd The Greenway Centre The Greenway Thorntree Middlesbrough TS3 9PE Telephone: 01642 230 314 E-mail: cvl@cvl.org.uk www.cvl.org.uk

www.cvl.org.ukhttp:distinctdarlington.co.ukwww.darlington.gov.uk/business

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Darlington Business Club�

Darlington Business Club engages with businesses of all sizes, in and around Darlington. The Club exists to:

•� Support local business; •� Share knowledge through

networking , and • Promote business growth

The Club provides its members with: • Local and regional networking

opportunities; • Access to support and advice

from business experts; • Invitations to speak at or attend

club events; • A chance to gain additional

business skills , and • Ideas to grow their businesses.

The Club’s monthly meetings are held on the first Wednesday of the month on an evening, with additional events and meetings taking place throughout the month. Our website is kept updated with dates and venues so please check for latest updates.

Membership fees are scaled: •� Businesses with 1-5 staff pay

£48 per annum, •� Businesses with 6+ staff pay

£96 per annum

For further information, please contact:

Darlington Business Club c/o BiB Insurance Group 150-154 Northgate Darlington DL1 1QU

E-mail: info@darlingtonbusinessclub.co.uk www.darlingtonbusiness club.co.uk

Buy Local Darlington & District In 2012 Darlington Business club launched the successful Buy Local Darlington & District campaign

Buy Local Darlington was developed to showcase the wealth of excellent businesses in and around our town and encourage them to look at each other as suppliers before going out of the area. Join over 200 businesses when you register for free at www.buylocaldarlington.co.uk.

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Darlington 11-19 Partnership

The Darlington 11-19 Partnership, which represents 11-19 education providers, is keen to help the business community by offering a range of training opportunities, as well as making their facilities available for both meetings and leisure activities.

Meeting, Conference and Exhibition Facilities

A variety of different venues are available across the town, from small meeting rooms to halls, which can house conferences. Costs vary but some meeting rooms are available at no charge.

Examples include: •� A magnificent purpose-built

hall which can seat from 30 to 400 people, with a comprehensive range of audio visual equipment, making an ideal venue for any event from conferences, exhibitions and lectures to dance productions and charity fundraisers. This can be divided into two smaller spaces if required.

•� Modern meeting rooms seating up to 24 delegates that have an interactive whiteboard, projector, screen and sound available if required for presentations.

•� A meeting room with 10 computer stations and Internet access along with boardroom style conference facility for up to 10 delegates. This is an ideal room for meetings involving IT training.

Bespoke IT Training

A Cisco Networking Academy whose training includes:

•� Computer networking for small businesses;

•� Wireless technology and

security;�

•� Basic cabling; •� LAN/WAN technology; •� IP addressing; •� Network design; •� Routing and switching; •� Java, and •� PC hardware and software

plus others.

All the training can be tailored to the needs of the individual business. Training is also offered in Microsoft Office applications such as using spreadsheets in Excel, making use of the different functions in Outlook, putting together a PowerPoint presentation and setting up your own Access database.

Language Training

We welcome the opportunity to work with companies wishing to develop language and overseas connections, including: •� Language courses in French,

Spanish, Italian, Portuguese, Russian, Mandarin Chinese and German;

•� Introduction to Chinese culture/language for business;

•� Introduction to Russian

culture/language, and�

•� Sign language training. Programmes can be developed to suit individual needs.

Multimedia Services

Facilities available include a specialist TV studio. Facilities on offer include:

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http:www.buylocaldarlington.co.uk

Business Support�

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Business Support�

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Media Production and Recording

Providing a range of services from small educational films to large scale, live corporate events. Managing film, editing and delivery of your project on a wide range of media, using industry standard equipment.

Media Design

Posters, booklets, leaflets, promotional material, corporate image, CD-ROMs, DVDs and websites.

Sound Recording

Producing and recording corporate jingles, soundtracks and advertising.

Staff Development and Training

These include:

•� Basic skills in English, Maths and ICT;

•� Photography, and •� Team building.

Recreation

A wide range of leisure and sporting facilities is available.

Hospitality

An extensive range of hot and cold menus is available.

For further information, please contact:

Darlington 11-19�Partnership�Room 3, The Studios�Lingfield Point�McMullen Road�Darlington�DL1 1RT�

Telephone: 01325 388 805 Email: 1119partnership@ darlington.gov.uk

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Darlington Cares Darlington Cares is a partnership of leading employers committed to making Darlington a better place. The project works by centrally co-ordinating the skills, expertise and volunteering power of members and matching these to community and charity projects where they can have the most impact.

The Darlington Cares programme ranges from physical outdoor challenges through to utilising business expertise, all of which deliver tangible benefits to the local community, and workforce development and PR opportunities for employers.

For details of membership/further information:

Katie Blundell Programme Manager Darlington Cares Teesside University Darlington DL1 1JW

Telephone: 01642 738 970 Email: k.blundell@tees. ac.uk

Entrust Established in 1982, Entrust is one of the oldest business support organisations in the country. Over the years Entrust have grown and developed in line with the increasing demand for business and enterprise support in the North East, playing an important part in the region’s economic regeneration. Commercially focussed and driven by results, Entrust aim to make a positive impact on the sustainability and prosperity of customers and communities.

Whether you are looking to start-up business, or have an established business, Entrust can provide the customised support needed to deliver your business objectives, assistance manifests itself in three key areas = money, markets and people.

A not-for-profit organisation, Entrust work with clients across all industry sectors and at all stages of development.

Entrust First Floor Media 5 The Media Exchange Coquet Street Ouseburn Valley Newcastle upon Tyne NE1 2QB

Telephone: 0191 244 4000 E-mail: enquire@entrust.co.uk www.entrust.co.uk

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http:www.entrust.co.ukmailto:enquire@entrust.co.ukmailto:k.blundell@teeswww.darlington.gov.uk/businesswww.darlington.gov.uk/business

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Business Support

Business Support

Service Network

Service Network, the voice of the service sector in the North East of England, is a membership organisation and brings together the best of the corporate world and vibrant smaller businesses, all focussed on delivering high value, business to business services. Members are talented, driven individuals and companies looking for opportunities to exchange best practice, learn, move their business forward, and collaborate.

In everything Service Network does, their goal is to help members create their own culture for success. An extensive calendar of events focused on knowledge exchange brings members the latest thinking and techniques on managing talent for maximum impact; delivering outstanding customer service; differentiating their business and service offer; working collaboratively in pursuit of bigger prizes; and scanning future horizons to ensure that they have a solid platform for tomorrow’s world of work and business.

Service Network members recognise that excellence in the service sector is a key enabler and supporter of growth in all other sectors. To Service Network members, bottom line wealth creation is only part of top line worth creation. Getting “bigger” and “being better” means several things:

•� Improving and maintaining business reputation

•� Investing in people and processes

•� Achieving and sustaining a high level of customer service values

•� Winning new business and establishing long-term client relationships

•� Contributing to the wealth and reputation of the region

Join Service Network and be part of the dynamic network driving forward the service industry in the North East of England.

Service Network is the only independent voice of the service sector in the North East of England. We are a dynamic, action orientated organisation. Our mission is to provide a stimulating environment for ambitious businesses, both large and small to learn, grow and prosper.

Membership of Service Network and the complementary services provided by our parent company, Entrust, offers companies a unique framework of support. We bring together big businesses stimulating and activating small businesses and a vibrant community of small businesses, attractive and facilitating to big businesses. We enable exchanges that create the environment for real innovation.

Our support manifests itself in four key areas:

Events Bringing together the best of the corporate world and vibrant smaller businesses provides a learning network second to none, delivering immediate results. Our events are attended by talented,

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driven individuals and companies looking for opportunities to exchange best practice, learn, move their business forward and collaborate.

Marketplace Marketplace delivers new business opportunities and potential suppliers and collaborators to your desk. Offering a wide range of tendering opportunities, it offers support and guidance through the public procurement maze. It provides a platform to encourage collaborative bidding for larger contracts, in both the public and private sectors.

Network News Service Network’s monthly e-newsletter is the ‘voice’ of, and for, members on a wide range of issues directly affecting the service sector. It offers a great way to keep in touch with what’s happening and is an ideal platform for members to promote their business.

Culture for Success Awards The Awards are open to all companies irrespective of size and sector. Their aim is to acknowledge and reward the expertise, talent and passion that drive forward regional business in these challenging times. Applicants must demonstrate how they have built a culture for success over the last 12 months, providing evidence of this success across all areas of the business.

Join Service Network and be part of the dynamic network driving forward the service industry in the North East.

Service Network (N.E.) Ltd First Floor Media 5�The Media Exchange�Coquet Street�Ouseburn Valley�Newcastle upon Tyne�NE1 2QB�

Telephone: 0191 244 4031 Fax: 0191 244 4001 E-mail: talk@service-network.co.uk

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Business Support

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Business Support

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North East Chamber of Commerce (NECC)�

HM Revenue & Customs (HMRC)

Business Payment Support Service HM Revenue & Customs have a dedicated Business Support Service designed to meet the needs of businesses affected by economic downturn.

Businesses worried about being able to meet tax, National Insurance, VAT and other payments owed to HMRC, or anticipating that payments falling due may cause cashflow problems can contact the Business Payment Support line.

The Business Payment Support Team can review business circumstances and discuss temporary options tailored to individual business needs, such as arranging for payments to be made over a longer period. Additional late payment surcharges on payments can be included in the arrangement,

although interest will continue to be payable on those taxes, where applicable.

The Business Payment Support Line is for new enquiries only. In order for calls to be dealt with efficiently, callers should have the following information to hand:

•� Tax reference number; •� Details of the tax that the

business is having / expects to have difficulty paying, and

•� Basic details of business income and outgoings.

For further information, please contact:

HM Revenue & Customs Telephone: 0845 302 1435 (Mon-Fri 8am-8pm & Sat-Sun 8am-4pm) www.hmrc.gov.uk/paying/ hmrc/problems/bpps.htm

The North East Chamber of Commerce is owned by its members and exists to serve the region’s businesses.

With over 140 staff, the NECC is one of the largest Chambers of Commerce in the UK and represents the independent voice of North East business. NECC provides a comprehensive range of business services, products and expert training to help businesses realise their full potential.

NECC aims to keep members informed, increase their business prospects and save them money. Their resource and influence, as the largest proactive business organisation in the North East,

makes membership of the NECC an essential business tool.

For further information, please contact:

NECC Aykley Heads Business Centre Aykley Heads Durham DH1 5TS

Telephone: 0300 303 6322 E-mail: information@necc.co.uk www.necc.co.uk

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usiness Support

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usiness Support

Northern Pinetree Trust� TEDCO Business Support Ltd

TEDCO Business Support Ltd

Darlington and across the North The Trust operates within

is a leading enterprise support

East and works with clients organisation that operates within

with additional support needs, a Darlington and across the North

disability, or long term illness who East to help new and established

wish to consider self-employment. businesses by providing

The Trust has specific programmes information and advice on every

working with offenders, ex aspect of running a business,

offenders, young offenders and including start-up, survival and

those at risk of offending, people growth.

aged 50+, veterans and people TEDCO Business Support Ltd offers from disadvantaged communities. a range of services and specialises

It offers a full range of business and in niche support to help businesses

enterprise start up programmes for to become investor ready. Our

those at different stages of setting Ready for Business service helps

up their own business: individuals to raise finance to launch new business ventures.

• Confidence and personal This support includes help todevelopment programmes build a comprehensive business

• Enterprise awareness and plan fit for raising investmentideas generation capital, develop advanced skills in

• Business start up counselling business management and gives• Mentoring and ongoing introductions to lenders including

business support post start successful pitching advice and•� Accredited and non accredited techniques.

start up training courses •� Learndirect courses •� Financial packages and access

to finance - grants and loans •� Brokerage to other

support providers •� Test Trading (trying out a

business idea whilst remaining on benefit - certain clients only), and

• Enterprise simulation

In addition the Trust can provide help with ICT and computers including access to adaptive aids and assistive technology which helps individuals with a disability overcome many of the problems and barriers created by their disability.

Northern Pinetree Trust Pinetree Centre Durham Road Birtley County Durham DH3 2TD

Telephone: 0191 492 8215 E-mail: enquiries@pinetree-centre.co.uk www.northernpinetree trust.co.uk

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Includes:

•� An introductory seminar exploring self-employment

•� One to one personalised consultation with a business advisor

•� Business plan development •� Business training •� Investment readiness support •� Referral to lending organisation •� Support to pitch to lenders •� On-going support after business

start-up

For further information, please contact:

TEDCO

Telephone: 0191 516 6102 E-mail: enquire@tedco.org www.tedco.org

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Business Support

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Business Support

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Teesside University�

Helping businesses to grow – talk to us If you are an employer, large or small, or an employee who has already started or is thinking of running a business, then Teesside University can help you to succeed and thrive. There are a number of different ways that you can tap into our knowledge and expertise and find a solution that is suitable specifically for you.

Training and development Includes work based learning, building tailored learning packages, continuous professional

development (CPD) and the accreditation of in-house training.

Consultancy Covering fraud, forensic science, digital design, management, clean manufacturing, public governance, science, health, technology and sport amongst others.

Knowledge transfer Access key university expertise, to help with problem solving, strategic change or entering new markets, through the recruitment of a new graduate into the company.

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Research and development Providing a focal point for the support of all aspects of research activity and can help with funding, policy and ethical standards.

Recruit talent Access undergraduate student placements or full-time graduate interns for that special project and fresh ideas.

Start up support Low-cost incubation units and access to the Enterprise Development Programme and networking events. The University is committed to developing and supporting knowledge-based, high-tech companies on campus.

Information, Advice and Guidance Free information and guidance service to employers and advisor service to perform a training diagnostic and action plan.

Access to Europe Developing business with new partners, sourcing or licensing new technologies and accessing EU

funding to make the most of the European market place.

Business facilities Flexible rooms for small group meetings to exhibition days and networking. Car parking and catering and use of café area with Costa coffee. (Specialist facilities at Middlesbrough campus include a hydrotherapy pool, replica courtroom, video production centre, sound studio and environmental chamber.)

Teesside University Darlington Vicarage Road Darlington DL1 1JW Telephone: +44 (0)1642 384068 E-mail: business@tees.ac.uk Website: www.tees.ac.uk/ Spark

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Business Support

Business Support

For further information, please contact:

The Federation of Small Businesses (FSB) The FSB is the UK’s leading business organisation,

Tees Valley Unlimited

As one of the first Local Enterprise Partnerships (LEPs) in the country to gain approval from Central Government, Tees Valley Unlimited (TVU) has a growing reputation as a leading and forward thinking partnership striving to generate jobs and growth across the Tees Valley.

Driven by a private sector-led Leadership Board which builds on more than a decade of successful public/private partnership working, TVU brings together a wealth of cross sector knowledge and experience ensuring a clear vision for the future of the area.

In delivering sector development and enterprise, TVU supports inward investors through a thorough understanding of the economic structures of the sub-region, supply chain, asset base and demographics.

Working closely alongside

This activity dovetails with UKTI who have identified TVU as a delivery partner for international inward investment projects and were the first LEP to sign a Memorandum of Understanding with the national organisation.

Since launching our Partnership Business Plan in 2011, Tees Valley Unlimited has secured almost £164 million of Regional Growth Fund to support the growth and development of Tees Valley companies.

We engaged with over 1,200 business through one to one meetings and TVU-led events and conferences.

We created and protected almost 3,000 local jobs.

To find out more please visit www.teesvalleyunlimited.gov.uk

For further information, please contact:

major companies, private sector�service providers and public� representing the self-employed�

The Federation of Small Businesses PO Box 199 Northallerton DL7 7DB Telephone: 01207 506 138 www.fsb.org.uk/northeast

sector support organisations,� and owners of small businesses.�propositions to clients are further� It is a non-political organisation

complemented by a programme of� which exists to promote and

sectoral and demographic research� protect the interests of those

to ensure current, complete and� who own and manage their own

accurate detail to compliment the� businesses. In addition to lobbying

specific needs of clients.� work, the FSB also provides an�Additionally, TVU runs a programme� extensive range of member�

companies that have a strategic

Tees Valley Unlimited Cavendish House Teesdale Business Park Stockton-on-Tees TS17 6QY

Telephone: 01642 632 020 E-mail: info@ teesvalleyunlimited.gov.uk www.teesvalleyunlimited-investment.co.uk

In the North East, a series ofimpact on the Tees Valley economy branch events are run throughouteither through their sector, the year to offer members ansize, supply chain or potential informal opportunity to meetfor expansion. The majority with other business owners, shareof companies included in this experiences and successes.programme are overseas owned.

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designed to support the top 100� benefits and services.�

www.teesvalleyunlimited.gov.uk

Business Support�

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Business Support�

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Five Lamps

Five Lamps aim to transform the lives of individuals and their families by helping them to find work, start their own business, improve their finances and improve the aspirations of young people.

Five Lamps’ range of projects are provided across the North East, and the organisation continues to develop new initiatives which seek to transform the most disadvantaged communities in the area. Projects include:

•� Employability – supporting hard to reach individuals into employment; information, advice and guidance, basic and key skills training in numeracy, literacy and information technology;

•� Enterprise – delivering business start-up training, coaching and one-to-one support and business loans to progress our customers into self-employment;

•� Financial Inclusion – providing affordable loans to customers who are financially excluded;

•� Youth Services – delivering Foundation Learning Tier to 16- 18 year olds who are Not in Education, Employment or Training (NEET) and delivering evening, weekend and outreach activities for young people aged 7- 18 years.

Five Lamps offer: •� Pre-start, start-up & new start advice; •� Business plan & idea

development; •� One-to-one business coaching; •� Preparation of financial

projections; •� Sales &marketing assistance; and •� Ongoing help and business review

For further information, please contact:

The Five Lamps Organisation Eldon Street Thornaby Stockton-on-Tees TS17 7DJ

Telephone: 01642 608 316 E-mail: info@fivelamps.org.uk www.fivelamps.org.uk

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The Prince’s Trust Enterprise Programme�

Programme Aim� that self employment is right for them, the programme canThe programme aims to support offer mentoring support and, foryoung people interested in self those that really need it, financialemployment to explore and test support to start their business.their ideas, write plans and start However, if self employment turnstheir own businesses or achieve out not to be the right option, thealternative outcomes in education, programme can support youngtraining, volunteering or work. people to secure other outcomes in

Programme Content employment, education, training To take part in the programme, or voluntary work. young people need to be interested

The programme delivers support inin self employment. They also

four stages:need a business idea that they would like help to test and explore. Inspire – Information session The programme can then help This allows the young people to them to see if their business decide whether the programme is idea is viable and whether self for them and whether they have employment is right for them. the required commitment and

motivation.If through this process they decide 37

www.fivelamps.org.ukwww.darlington.gov.uk/businesswww.darlington.gov.uk/business

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usiness Support

Explore – Enterprise course

Four days for young people to learn about topics relevant to planning and running a business and to consider whether self employment is right for them. It is designed to be practical, interactive, visual and based around discussions and activities. It aims to enable young people to feel what running their own business would be like and what it would involve, whilst teaching some of the most relevant knowledge and concepts.

Launch – One to One sessions

Each young person is offered, on average, eight hours of support to help them think through, choose and plan their next step and outcome. These sessions might be with a staff member or volunteers. For young people who need financial support to test their ideas, ‘Will it Work’ grants (of up to £250 per young person) can be provided. The sessions can be booked on days, times and at a frequency that suit the young person.

Boost – Mentoring and Financial Support

Once young people have chosen their next step and outcome, the programme offers support to help them achieve it. Young people going into employment, education, training or voluntary work are offered progression mentoring for up to six months. Young people going on to start a business are offered business start up support in the form of business mentoring for two years and a range of discounted

and free support offers for three years. For those that really need it, financial support is also available. The amounts available will depend on the resources available locally, however in principle, low interest loans of up to £4,000 for sole traders and £5,000 for partnerships and grants of up to £1,500 per business can be offered. To apply to become a Trust supported business young people present their business propositions to a Business Launch Group.

For further information, please contact:

The Prince’s Trust -North East Region Units 9 & 10 Enterprise House Kingsway North Team Valley Trading Estate Gateshead NE11 0SR

Telephone: 0191 497 3210 Freephone: 0800 842 842 E-mail: Webinfone@princes-trust. org.uk www.princes-trust.org.uk

UK Trade & Investment (UKTI)

UK Trade & Investment works with a wide range of partners across the region to help businesses in the North East to enter and become more competitive in overseas markets.

There is a wealth of support available for both new and experienced exporters, including:

One to one advice and support •� Businesses can be assigned an

International Trade Adviser, who will provide professional advice on a range of services, including financial subsidies; export documentation; contacts in overseas markets; overseas visits; translating marketing material; e-commerce; subsidised export training and market research.

UKTI website: www.ukti.gov.uk •� Offers customers a single

gateway to personalised information, including market and sector information;

•� Holds detailed reports and specific business opportunities.

Business Opportunities •� One of UKTI’s most important

activities is matching UK businesses with international opportunities gathered from a network of British Embassies, High Commissions and Consulates worldwide.

Passport to Export •� A free and comprehensive

International Business Review to assess business strengths and weaknesses in relation to international trade;

•� Hands on help with developing an Export Strategy;

•� Training in key international trade functions, and

•� Financial assistance to help implement an Export Plan.

Overseas Market Information Service (OMIS) •� Subsidised market research

conducted by research professionals based in the overseas market;

•� Assessment of overseas enquiries, and

•� Meetings arranged with overseas businesses.

Market Visits •� Opportunities to join a

programme of market visits to around 20 key international markets every year;

•� Market research prior to the visit;

•� All groups accompanied by an experienced leader.

Note: financial contribution for eligible companies

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www.ukti.gov.uk

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usiness Support

Export Marketing Research Scheme

This service assists you with your export marketing research to help develop your market strategy for overseas markets.You can decide to spend time in your chosen market or commission a market research agency to gain a better understanding of the marketplace, develop an efficient market entry strategy, and receive free expert assistance to help you design your best possible research project.

Tradeshow Access Programme

The Tradeshow Access Programme (TAP) is designed to enable you to take part in overseas exhibitions as part of an organised group or independently (SOLO) to help you research your chosen market. Aimed at new exporters who need assistance in using exhibitions as a key tool in their trade development plans. Eligible companies will also receive assistance from an Accredited Trade Organisation (ATO) to optimise their effectiveness at the show.

Export Communications Review Scheme •� The Review provides

companies with impartial and objective advice about addressing language and cultural barriers when trading overseas;

•� This helps to increase competitiveness and marketability overseas by recommending practical and achievable improvements

Help with Trading in China •� Information on potential

export opportunities in China; •� Advice on business practices

and culture, and •� Help with accessing

the market. For further information, please contact:

The North East International Trade Office Hotline Telephone: 0845 05 05 054 E-mail: enquiries@ukti.rito.co.uk

The Manufacturing Advisory Service (MAS)

MAS (Manufacturing Advisory Service) is funded by BIS (Department for Business, Innovation and Skills). They provide manufacturing business support for companies based in England, no matter what the size, helping them to improve and grow.

MAS has a team of specialist manufacturing advisors who have ‘hands-on’ experience of both shop floor working and management skills, many of the services are free and supplemented by appropriate grant funding. MAS can offer a range of improvement projects with varying levels of length of support, within the following areas:

Five Levels of MAS Support Available

1.�FREE HELPDESK AND RESEARCH SERVICE - A quick query service. Our experts will be happy to answer questions on a wide range of technical issues or could spend up to 2 hours researching your problem. Call 0845 658 9600 or email advice@mymas.org

2.�MANUFACTURING REVIEW FREE to SME MANUFACTURERS - Our experienced Manufacturing Advisors will carry out a hands-on assessment and diagnostic of your business that will highlight areas of opportunity or action you can take to improve operational performance. All initial advice relating to this is also free of charge.

3. EVENTS - Training and networking events to help improve awareness and skills related to manufacturing issues and best practice. See the events section of the website www.mymas.org/events for details of events in your area.

4. SUBSIDISED CONSULTANCY SUPPORT FOR SMEs - MAS can provide up to 50%* of the cost of an expert to help you improve your business. MAS is able to consider funding projects that look at virtually any aspect of your business from your products, processes and people to the supply chain and markets you operate in.*Terms & conditions apply

5.�SIGNPOSTING AND REFERRAL -For non-manufacturing queries, such as human resources, legal or environmental issues, MAS works closely with a range of organisations to ensure manufacturers have access to a full range of business support services, we can help you find the expertise you need.

For further information, please contact:

MAS PERA Nottingham Road Melton Mowbray LE13 0PB

Telephone: 0845 658 9600 www.mymas.org

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www.mymas.org/eventsmailto:advice@mymas.org

Business Finance

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usiness Finance

Business Finance�North East Access to Finance (NEA2F) North East Access to Finance is the body set up to co-ordinate and manage the re-deployment of legacies from the region’s historical investment funds for the benefit of SMEs.

Our core objectives are:

•� Maximising the legacy of the various investment funds under its control in the region

•� Through leadership, research and communication around issues of Access to Finance for SMEs in North East England

•� Redeployment and leveraging of legacy monies to develop a successor fund(s) to the current Finance for Business North East Fund.

As our name suggests, we help businesses in this region access finance.

We do this in two ways:

First, we act as a signpost for businesses to direct them to sources of finance and support that are relevant to their needs and currently available in the region.

Access to up to date information regarding the latest sources of finance and support is crucial to businesses and the current pace of change makes providing this information even more important to this region. From January of this year our North East Access to Finance Guide has been available to businesses and their advisors on their mobile phones, tablets and PCs - ensuring that the most

up to date information is at their fingertips. You can search your finance options online at www.nea2fguide.co.uk.

Secondly, we are working to develop new sources of public investment funding that will become available to the region’s SMEs after the current programmes have come to an end. This money comes from the financial returns from previous regional investment programmes that will be re-used in new funds.

You can find out more about our work at www.nea2f.co.uk

North East Access to Finance Ltd Level 10 Baltic Place West South Shore Road Gateshead NE8 3AE Main Switchboard: 0191 481 3126 Email: info@nea2f.co.uk www.nea2fguide.co.uk www.nea2f.co.uk

Business and Enterprise North East

North East Business Support Fund NBSL are able to offer this support fund to businesses in the North East who are looking to grow in turnover or staffing levels over the next three years.

What is on Offer? • Up to 40% support to a

maximum of £1400 (maximum project value £3500)

• Business diagnostic to clarify need

• Assistance in finding the right provider

• Links to other complementary funding in the Nort h East

What type of Businesses can apply? • Are a registered business based

in the North East of England • Have already commenced

trading (have issued their 1st invoice)

• Business to Business client base • Are looking to increase turnover

or number of employees •� Have not received support

managed by NBSL since April 2011

Examples of Projects that can be supported – Minimum of 12 hours intervention • Business growth planning • Strategy Development, Change

Management, Business Expansion Planning

• Product development / diversification

• Developing Quality Management Systems

• Process improvement systems • Financial restructuring

• Marketing planning •� E-commerce web design •� Accessing new markets •� Succession planning •� HR Strategy planning and

development

Examples of Projects that cannot be supported:-• Staff training • Skills Workshops • Internal staffing costs •� Produce Testing • Purchase of capital equipment • Purchase of raw materials •� Production of accounts /

financial statements • Non e-commerce web design •� Production of marketing

materials • Design costs for marketing

Enquiries to the fund should be forwarded to: fundingsupport@nbsl.org.uk

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http:www.nea2f.co.ukhttp:www.nea2fguide.co.uk

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usiness Finance

North East Microloan Fund Entrust manages the £5m Microloan Fund on behalf of North East Finance and aims to support the creation of new enterprises and the growth of existing micro and small businesses (including Third Sector Organisations) across the region.

The fund will also help to stimulate the creation of new business and secure jobs within the North East of England.

Size of the loans available £1k to £25k.

Who can apply? New and Existing micro and small businesses (including Third Sector Organisations) across the North East who are finding it difficult to secure mainstream finance but have a viable business capable of repaying a loan. Enquiries to the fund should be forwarded to: fundingsupport@nbsl.org.uk

The Fund is managed by: Entrust First Floor, Media 5 The Media Exchange Coquet Street Ouseburn Valley Newcastle upon Tyne NE1 2QB

Telephone: 0191 244 4000 E-mail: enquire@entrust.co.uk www.entrust.co.uk

Funding Enterprise Capital Funds Enterprise Capital Funds (ECFs) address a market weakness in the provision of equity finance to SMEs by using government funding alongside private sector investment to establish funds that operate within the ‘equity gap’

In April 2008 responsibility for the management of ECFs was transferred to Capital for Enterprise Limited who can be contacted through their website www.capitalforenterprise.gov.uk

ECFs are managed by 10 Fund Managers; those who are still in their investment period are listed below for all SMEs to contact:

Capital for Enterprise Ltd 1 Broadfield Close Broadfield Business Park Sheffield S8 0XN

Telephone: 0114 206 2131 www.capitalforenterprise. gov.uk

MMC Venture Managers Tel: 020 7938 2220 www.mmcventures.com Dawn Capital Tel: 0207 811 0260 www.dawncapital.co.uk Panoramic Growth Equity Tel: 020 7100 3715 www.pgequity.com Passion Capital www.passioncapital.com

Northstar Ventures Northstar Ventures is a Newcastle-based venture capital firm that specialises in early stage, high-growth opportunities.

Northstar works closely with entrepreneurs and investors to build sustainable and successful businesses. The team’s fund managers have strong links to the private-sector, and extensive experience of helping innovative companies expand and excel.

Northstar manages two funds on behalf of the £125m Finance for Business North East programme:

The £15m North East Finance for Business Proof of Concept Fund, which supports the very early stages of business creation within the technology sector, with investments of between £20k and £100k.

The £25m Finance for Business North East Accelerator Fund, which invests in high growth, early stage businesses in any eligible sector and will complete investments of between £100k and £750k.

These funds are backed by the European Regional Development Fund and the European Investment Bank.

Over the next two years, Northstar will be in