Danish Society for Patient Safety Adapting Solutions for Wrong Site Surgery: The Danish Experience.

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Danish Society for Patient Safety Adapting Solutions for Wrong Site Surgery: The Danish Experience

Transcript of Danish Society for Patient Safety Adapting Solutions for Wrong Site Surgery: The Danish Experience.

Page 1: Danish Society for Patient Safety Adapting Solutions for Wrong Site Surgery: The Danish Experience.

Danish Society for Patient Safety

Adapting Solutions for Wrong Site Surgery: The Danish Experience

Page 2: Danish Society for Patient Safety Adapting Solutions for Wrong Site Surgery: The Danish Experience.

Danish Society for Patient Safety

“Something is rotten in the state of Denmark”

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Danish Society for Patient Safety

Act on Patient Safety

• Frontline Personnel obligated to report

• Hospital Owners are obligated to act

• Board of Health is obligated to communicate

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Danish Society for Patient Safety

§6 in Act on Patient Safety

• A frontline person who reports an adverse event cannot as a result of that report be subjected to investigation or disciplinary action from the employer, the Board of Health or the Court of Justice

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Danish Society for Patient Safety

The organization of the Danish Reporting System

National Board of Health

Regional Patient Safety Units

Hospitals

The regional level

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Danish Society for Patient Safety

Reported adverse events

Example from Copenhagen Hospital Corporation (H:S)

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Danish Society for Patient Safety

NCPS’ 5 steps for ensuring correct surgery

JCAHO’s Universal Protocol

Known Solution

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Danish Society for Patient Safety

Wrong site event # 1

Patient operated on the wrong side of the head

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Danish Society for Patient Safety

Wrong site event # 2

Patient operated on the wrong finger

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Danish Society for Patient Safety

Wrong site event # 3

Patient operated on the wrong side of the head

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Danish Society for Patient Safety

Head Office calls for Action: Pilot test of a Danish version of NCPS’ 5 steps• Departments

without reported wrong site events

• 410 procedures• More than 90% of

the surgeons made positive comments

Participating departments

• Gynecology• Urology• Orthopedic surgery• Surgical

gastroenterology

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Danish Society for Patient SafetyDuring this time

12 wrong site surgical events

5 was prevented before incision

7 RCA (all with incision)

1:32.500 surgical procedures

Root causes: Wrong site surgery is more likely to happen when:

Number of occurrence in the 7 RCA’s

The surgeon doesn’t participate in the preoperative identification of the patient

7

Scanty/obscure communication between OR personnel

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Due to work pressure interruptions in the preoperative procedures

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Significant differences between the operation schedule and the anaesthesia schedule

2

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Danish Society for Patient Safety

• Procedure to be used by all hospitals in the Copenhagen Hospital Corporation

• News Letters• Power Point Presentations• Literature Review• FAQA• Posters

www.de5trin.dkR

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Danish Society for Patient Safety

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Danish Society for Patient Safety

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Danish Society for Patient Safety

Baseline – April 2005

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Now and then

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• 66% response rate, 40 out of 65 questionnaires fully completed (29 doctors, 11 nurses)

• Full knowledge of guideline

• Two more wrong site events identified

Questionnaire survey to 65 head of departments

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Danish Society for Patient Safety

The organization of the Danish Reporting System

National Board of Health

Regional Patient Safety Units

Hospitals

The national level

In 2004 additional 9 wrong site events reported to the national reporting system.

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Danish Society for Patient Safety

Epidemiology of wrong site surgery• 57 wrong site

surgical procedures reported to The Patient Insurance in 6 years

• 1:12.292 knee operations

• 1:8017 Neurosurgical procedures

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Extremities Trunk andunpaired organs

Head and neck Paired organs Not stated

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Danish Society for Patient Safety

Lessons learned

• Ownership to the problem requires ownership to the solution

• It makes good sense to share solutions tested and proved effect full elsewhere

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Danish Society for Patient Safety

Reporting