Daniel Goleman - Air China
Transcript of Daniel Goleman - Air China
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20,000
3,871
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emotional intelli-
gence
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Coercive leaders
Authoritative
leaders
Affiliative leaders
Democratic leaders
Pacesetting leaders
Coaching leaders
D a v i d
McClelland
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87%
15%~20%
20%
Hay/McBer
Mary Fontaine
Ruth Jacobs
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empathy
George
Li twin
Richard Stringer
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-0.28
0.28
0.54
0.21
-0.28 0.32 0.27 0.28 -0.07 0.17
-0.37 0.21 0.16 0.23 0.04 0.08
0.02 0.38 0.31 0.22 -0.27 0.39
-0.18 0.54 0.48 0.42 -0.29 0.43
-0.11 0.44 0.37 0.35 -0.28 0.38
-0.13 0.35 0.34 0.26 -0.20 0.27
-0.26 0.54 0.46 0.43 -0.25 0.42
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Emotional Intelligence Bantam
1995 Working with
Emotional Intelligence Bantam
1998
Consortium
for Research on Emotional
Intelligence in Organiza-tions
Graduate School of Applied
Psychology, Rutgers University at
Piscataway Hay/McBer
1998 11-12
What Makes a Leader? ,
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Joe Torre
New York Yankees
1999
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Scott Brosius
Paul O'Neill
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5,000
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5,000
IQ
360
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