Healthcare Revenue Management Services

From the Desk of

Dallas S. Bunton, Sr. Chairman & CEO NACS and Medical Services, Inc.

www.NACScom.com

Honoring a man, friend, servant of God, trusted and re-

spected member of our work family and member of our prayer team here on campus. In honor of Willis Robertson I would like to leave us with some words that may etch a special memory of our late friend. It's not so much of what we say about a person as it is the motivation that drives us to say it. Why? Because he (the person) had a positive impact on our path in life.

NACS was without an accountant here on cam-pus for a period of time. This is a hard position, with a lot of responsibility and many people to satisfy with accuracy. Me, my attorneys, the bankers that support the campus, the IRS, audi-tors and our many employees. "Heavenly Father send us someone please to fill such big shoes. I cannot do this and need someone I can trust and lean on." This was my prayer, over and over. Then one day, in walks Willis with his resume and a smile bigger than life. We went into the conference room and I was asking God, "Lord are you sure about this guy? This guy has got to be older than me!" Willis and I talked, smiled, traded stories, touched on God's amazing grace and my soul was warmed with the understanding that God does answer prayers. Willis was surely the man for the hour.

Willis was not just a strong accounting servant but he was a loyal friend of our entire campus. Wanting to be sure that each W-2, 1099 and so on, was as perfect as possible. He worried for any employee that had a problem caused by the accounting department; even though not his fault.

He was dedicated to providing a high level of service wrapped in respect to others and his family and his / our God. Though as a Seventh-Day Adventist and would nor-mally have been at church on a Saturday, he often came out and dedicated time to the Dragon Boat races for the Chil-dren’s Hospital. Gave blood when he could and supported all that he could on this campus; from clean up, to stack up. He believed in we are a team. I never heard him complain and if anyone had a reason too it would have been Willis. He had a good morning greeting and smile for everyone.

On occasions when tax time or something regarding taxes would catch my nerve, I would go to Willis and say, "Willis call your buddies at the IRS. I am tired of it, I am paying too much taxes!” He would reply with a serious look that turned into a grin, “Dallas I am sure they look forward in getting your check. They appreciate it.” Then we would have a serious con-versation regarding taxes, world affairs and end up somehow next to heaven. Willis was my friend, I will surely miss him. I pray that our God will have com-passion and mercy on his dear wife and family. May 22, 1948 - July 27, 2016

Industry & Campus Updates

Employee of the Month – Cyndi Smith (shown on right) has a great attitude and is always willing to help when needed. Cyndi takes pride in her job and always has a smile. She is a tremendous

Employee Recognition

Collector of Month – Kimberly Sexton (on left) was the top recovery collector for Ju-ly. Kim has been with us for al-most 2 years and she has main-tained a top 10 status this year. She is a part of our Mentor Team lending her assistance to 2 newer collectors while maintain-ing a high standard on her own

file. Kim scored 100% on her compliance audits this month, setting an example for her mentee’s. She also provided crea-tive input for our Incentive Team this month. Kim is an asset

to our department and very deserving of this recognition.

Rookie of Month – Clayton Hardin (on

right) achieved the highest average size payment of any Call Center Collector for July. Clayton has been with our department for less than a year, but he has shown that he is committed to being a strong member of our Collection Team. We look forward to watching his growth and success with

our department.

Campus Updates

Submitted by — Tracie Todd, VP Corporate Services.

Submitted by — Karen James, Campus Collections Director.

Saturday, August 6 — Lookouts Baseball Game & Picnic (must have a confirmed ticket reservation).

Monday, September 5 — Labor Day, offices closed in observation.

September 12th thru 16th — Stop Soldier Suicide campus honor week (empowering veterans for life). See page 3 in this issue for more details.

Friday, October 7 — Blood Drive & Walk-tober Employee Health Fair, held in the Employee Pavilion on campus. Stay tuned for more details!

Martha Hawn, 17 years Kelly Barlew, 15 years Frieda Smith, 11 years Cynthia Sedor, 9 years * Lola Cole, 8 years Margo Cline, 8 years* Susan Eller, 8 years Kyle Johnson, 8 years Lori Norton, 8 years Deborah Odom, 8 years Amanda Zirk, 7 years*

Harriet Allison, 1 year Tamelia Armstrong, 1 year Marta Delgado, 1 year Jessica Garth, 1 year Miya Hart, 1 year Clayton Hardin, 1 year Carolyn Manzer, 1 year Elise Parker, 1 year Kari Reburn, 1 year Natalie Williams, 1 year

Leslie Delgado, 6 years Danielle Edwards, 5 years Lauralee Keffer, 5 years Debra Stallings, 5 years Rachel Brannen, 4 years Sharon Moore, 4 years Latasha Copeland, 3 years Tiffany Summers, 3 years Teresa Ward, 3 years Kaye Harris, 2 years Kimberly Sexton, 2 years

NACS Keith Juhl and wife Alicia, shown in photo below with event featured keynote, Lt Colonel Allen West at the recent Honoring the Sacrifice foundation annual benefit. This benefit continues to hon-or America’s serviceman including local hero’s such as NACS

IT’s Cathy Smith’s son Sgt. Andrew Smith, who’s life for-ever dramatically changed while serving our country overseas.

Honoring the Sacrifice Foundation

* Please note: July employees anniversaries which were inadvertently not listed in last months e-News. Apologies for this error. Thank you.

Industry & Campus Updates Employee & Community Connect

North American Credit Services, Inc.

2810 Walker Road ~ Chattanooga, TN 37421

Toll Free: 800-844-5654 Local: 423-894-5654 Fax: 423-296-6011

www.NACScom.com

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July 15th was a special day on campus for our company prayer team and employees. A time for

Prayer, fellowship and encouragement along with a picnic style luncheon of hot dogs, hamburgers

with all the trimmings. Thank you all for making our campus a continued success!

July Campus Fellowship — Prayer & Picnic in Pavilion

There’s a lot of talk this year, as we are in the heat of the political season regarding our veterans. However for way to long these hero’s that have served our country and kept us safe; have often themselves lost eve-rything in the process. Sometimes our service men and women come home wounded inside and out. Maybe they have while in other countries lost wives, family and their sense of being a part of life.

Too many times these brave service members become drained of the will to live and turn to suicide. We will be hosting a campus wide honor week September 12 –16 where employees will be provided with an honor T-shirt (example shown on top right) provided FREE by NACS. Employees who would like to donate $10 in support of this charitable cause, will be provided with the opportunity to wear blue jeans for the en-tire weeks event or $5 for two days of blue jean casual attire. NACS will match any money raised, plus a donation of $3,000 over and above what is donated by our em-ployees and the match amount.

Let’s show our service men and women that we care and appreciate what they do to serve our country and protect our way of life. Thank you!

Stop Soldier Suicide

Submitted by — Dallas S. Bunton, Sr. NACS Chairman & CEO.