Resume: Dale Davis 4330 NW 19th St. Lauderhill, FL. 33313 PH: 954-213-3327

WHAT I BRING TO THE TABLE

Proven Leadership Skills under pressure, Flexibility, Diversity, an Even Temperament, Sound Judgment in times of Crisis…..

Accumulative Wisdom, Life Experiences and a Healthy Love for All Types of People

Strong Values, Morality and Old School Work Ethic, combined with New School Energy, Confidence and Enthusiasm… “Professionalism does not have to mean boring!”

Not just Work Skills, but People Skills and Life Skills…

04/12 to 06/13: Job News USA: 3201 W. Commercial Boulevard, Fort Lauderdale, Florida 33309 PH: (954) 252-6640 Recruitment Advertising Consultant Business Owners, Executives and Hiring Managers relied on me for ad designs, accurate billing, organization and results… I coordinated complex Recruitment Advertising Campaigns, utilizing various combinations of Print, Web, TV, Radio and Career Fairs I managed about 25 Client Accounts and interacted with various internal departments and outside agencies by being detail oriented,

efficient, organized and a pleasure to work with. 12/11 to 03/12: Caribbean Cruise Line: 2419 E. Commercial Boulevard, Fort Lauderdale, Florida 33308 PH: (954) 630-9449

Inbound and Outbound Telephone Sales Representative Obtained daily and weekly sales goals in a fast paced and dynamic Call Center Environment Knowledgeable on products, services, pricing, as well as  various aspects of the Vacation, Hospitality & Cruise Line Industries Ability to effectively communicate and articulate complex pricing plans, vacation packages, the value of accommodations, etc. Attention to detail and accuracy, when disclosing details and while completing paperwork

 04/09 to Present: I engage in a Community Service Project

I have created a Children’s Program: ‘Unlimited Education’ (Morals, Values & Ethics Education) Sponsored by the ‘Let’s Change the WORLD’ Movement, which I founded: www.thechangetheworldmovement.com Direct link to ‘Unlimited Education’ Project: http://thechangetheworldmovement.com/unlimited-education/ I design and write all Unlimited Education Lesson Plans and Marketing Materials I train our Unlimited Education Team and conduct workshops for children and adults I host our ‘Let’s Change the WORLD’ weekly radio show

04/08-04/09 Dun & Bradstreet: 2000 Pisgah Church Dr. Suite 200 Greensboro, NC. 27455 PH: (336) 813-3457 Credit Specialist and Advisor. I am knowledgeable on all aspects of Personal and Commercial Credit Advise Business Owners on how they can obtain better Rates, Terms & Conditions, by improving their Business Credit Consult with Business Owners on developing Credit Policies to manage Risk Consult with Business Owners on which D&B products would best help them achieve their business goals Serve Clients by researching and removing resolved Suits, Liens, Judgments and correcting Payment Reporting Errors

 03/07-01/08 New Day Marketing: 301 N. Main St. Winston-Salem, NC. 27101 PH: Mike Austin: (336) 510-0235

Promoted from Sales Agent to Sales Manager and Company Trainer (Mortgage Industry) Managed a team of up to 20 Agents, as we consistently won in weekly Team Sales Competitions Responsible for Recruiting, Hiring, Training, Evaluating, Motivating, Disciplining and Terminating Employees I designed and developed the Company Training Curriculum, Training Materials and I conducted all Training Classes Developed Contests, Bonus Structures, developed and maintained Daily Reports, analyzed results and implemented improved

strategies    11/02-04/06 Corporate Collections Services: 23220 Chagrin Boulevard, 3rd Floor Beachwood, Ohio 44122 PH: (216) 763-5360

Customer Service, Collections and Sales Project/Program Manager and Client Relations We were the number one Business to Business, Outbound Sales Site, for AT&T, in the nation, under my management Responsible for Hiring, Training, Evaluating, Motivating, Disciplining, Human Resource Functions and all other necessary Personnel

Management Duties for a staff that we grew from just 15 Agents to 80 Agents and Managers Designed Agent Bonus Structures, Contests and managed Program Budgets up to $275,000.00 per month Developed and designed daily reports. Worked with IT to develop computer applications to suit New Customer needs Developed and managed Operating Procedures for a complex and heavily regulated Business Land Line Telecommunications

Program.         

05/99-05/02 MBNA America Bank: 25875 Science Park Dr. Beachwood, Ohio 44122 PH: (216) 545-4165 Promoted from Sales Agent, to TACS, Mentor & Coach: TACS Dept. (Telephone Access To Customer Satisfaction) I supplied Superior Customer Service to Customers with multiple credit card accounts & credit lines up to $250,000.00 Knowledge of 17 different company specific computer programs with 70 plus sub programs As leader of The Plan for Success Program, I managed a team of individuals as we coached the bottom 20% of Agents to reach their

goals. I tracked performance and made recommendations to my superiors 08/86-4/98 Dale’s Big Sale & Dale’s Moving & Delivery: 369 & 454 S. Arlington St. Akron, Ohio  44306

Owner and Manager of a retail store and a Moving and Delivery Business; operated simultaneously Entrepreneur: Saved, Researched, Planned and Implemented Responsible for Marketing, Sales, Accounting, Taxes, Selective Purchasing, Dispatching, Client Relations, etc.

06/83-07/86 Help-U-Sale Realty: 3415 Kheil Ave. Sherwood, Arkansas 72116 Real Estate Agent (Part Time) Member of The National Association of Realtors Listed, Sold and Managed Real Property Wrote up all contracts and calculated accurate Closing Costs Managed all processes required for the sale of Real Property, to include: Title & Lien Searches, Survey, Inspections, Appraisal, etc.

07/82-07/86 United Sates Air Force:  No address available                              Missile Systems Analyst Specialist: The Titan II (ICBM) Top Secret Security Clearance

Education:07/83-03/84 Arkansans State University                   Government, Economics03/83-06/83 The National School of Real Estate      Laws, Finance, Principles, Sales07/82-03/83 Community College of The USAF       Electronics, Rocket Science, Associate Degree in Applied Science09/78-06/82 J.R. Buchtel University High School    Economics, Welding

Skills:Microsoft Word, Office, Excel and PowerPoint Expert. Some Access.  Dialer Management (Davox) and Typing (50 WPM). I am a Motivational Speaker and very experienced conducting presentations. I’m also an awesome Salesman and Sales Trainer. I learn quickly and can manage in any environment. I am an excellent communicator (Verbal and Written). I am also an Author of two books entitled “Stop Hitting Me with that Bat!” and Culture Shock (The American Dreams of an Island Native)