Daikin Industries (Thailand) Ltd. Daikin Industries (Thailand) Ltd. … · 2019. 11. 11. · Daikin...

Daikin Industries (Thailand) Ltd. Report by Business Site FY2019

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Location Chonburi, Thailand

Site area 212,800m2

Established February 1990

Employees 5,062

Main products Residential and commercial air conditioners (residential air conditioners, packaged air conditioners)

ISO 9001 certified November 1996

ISO 14001 certified February 1998

ISO 27001 certified February 2007

OHSAS 18001 certified November 2002

Green Heart Factory certified January 2020 rank: Gold

Super Green Heart Factory certified December 2015

Environment: Efforts to Reduce Environmental Impact

■ Reduce input water by apply recycle water system

We continuously strove to reduce input water resource and therefore our impact on the environment by adeptation 3R Concept "Reduce, Reuse, Recycle" for analysis and creating the new idea. So, we installed the Ultrafiltration system for wastewater recycling for supply to flush system of toilet. The result was annual water savings about 45,000 m3/year and then can reduce the input water around 20% per year.

■ Reduce VOCs impact by change punching oil

We continuously improvement to reduce VOCs impact in our factory and sitll cannot achieve the target. But punch oil for fin press machines process is the most effected in VOC result. So, we try to reduce VOC impact from original chemical substance by consult and research with manufacturer to find out the new punching oil (Low VOCs) which we can reduce %VOCs from current oil (AF-2C) to new oil (AF-3H) about 37%.

Daikin Industries (Thailand) Ltd. Report by Business SiteFY2019


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■ Solar roof phase 2 reduces electricity consumption (Continue project)

In fiscal 2019, we continuous project of solar roof which completed installation of a 453 kW on warehouse product. The result in electricity savings of 721,626 kWh/year (CO2 emission reductions of 440 tons/year)

■ Utilizing rain water

We strive to reduce water consumption and therefore our impact on the environment with a roof-top system that we installed to collect and store rain water. This has led to water savings of about - Area WH Part : This has led to water savings of about 7,800 m3/year. [FY2018] - Area Car Park : This has led to water savings of about 185 m3/year. [FY2019]

Environment: Activities to Protect Biodiversity

■ Balance the ecosystem by enhancing nature

As part of our commitment to preserving the natural environment around our factory, we are striving to create a balanced ecosystem by increasing the amount of greenery, improving our rest areas, and building a fish pond. A natural environment like this provides oxygen, and helps maintain a comfortable temperature and humidity on our factory premises. (Continued from last fiscal year)

■ Planting Coral at Samae San Beach

As part of our commitment to preserving the natural environment under the sea, We are striving to create a balanced ecosystem by increasing the housing for marine animals, As well as creating a source of food for the community and humanity.


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Environment: Environmental Communication Examples

■ Upgrade environment training from Environment DOJO

We commit to level up about raise awareness and knowledge of environmental practices for employees by improvement the training method are “Environment DOJO.” Which can simulation about improvement example of an energy saving, waste seperation and environment impact reduction. Then provide knowledge and guidelines about problems that impact on the environment for adapt to their department and everyday life.


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Environment: Environmental Performance Data

■ Greenhouse gas emissions

■ Energy-induced CO2

■ Waste (Including valuable materials)

■ Water intake

■ VOC emissions


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Customers Satisfaction: Efforts to Improve Product Quality

■ Educating suppliers to improve quality of parts

Through training, We need to enhance local supplier level to be improve for quality awareness, product-process technical including problem analysis skill. So, we have to arrange training couse to bush up our local supplier competence and knowledge. Too many kinds of training couses we implemented include whole supplier training (About 170 companies), individual supplier training, and on-the-job training. Training takes place at both the DIT factory and suppliersʼ factories that we have to performed :

Training takes the following form:

Training period: 6 months per session (50 companies per class)

Trainers: QC engineers, supervisors, and managers

Training content: Quality performance evaluation methods Investigation of problems and analysis of root causes Monthly quality meetings to eliminate in-line defects Defining the inspection process by applying the QFD (Quality Function Deployment)

concept Process evaluation through the “pokayoke” (error-proofing) concept Quality control methods for second-tier suppliers Layered process audit

To following training performance, we visit a target group of suppliers by monthly basic to evaluate our local suppliers, at which time each trainer checks the actual processes for quality improvement. We provide ongoing advice and suggestions for suppliers to continue improving through the PDCA cycle as of QIP activities. Moreover, we share corrective action for quality issues from past experience horizontally across our entire supplier network in order to prevent future problems.

We have to be ensure that our training effectiveness able to be enhance our local suppliers to provide us with the highest quality parts that we can see the output as supplier risk evaluation that we can redure high risk supplier as significant. We will continue to cooperate with suppliers to ensure a good relationship and the best quality possible. (Continued from last fiscal year)


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■ Speeding up identification of problems on the market by collaborating with the Service Division.

To improve our products, our customers provide us with quality information from the market. These are some of our continue activities:

1) Videoconference and face to face meetings are held with the service division of affiliates to learn about major quality issues and deal with them as soon as possible.

2) We quickly deal with customer complaints and solve problems by using information from the Global Information Bank (GIB).

3) We collect the defective parts on the market to investigate, find the root cause, and take countermeasures.

4) We provide feedback to everyone concerned (groups such as R&D, purchase, production, logistics, and engineers) so that they can improve their processes.

5) We strive for customer satisfaction by applying countermeasures we have come up with to mass production, and we expand measures to the development of the next generation of products.

System of the Global Information Bank (GIB)

Meeting with affiliate members in Thailand

Meeting with affiliate members in Malaysia

Meeting with SDS members at DIT


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Customers Satisfaction: System to Reflect Customer Needs

■ Product development our flexibility system to certify the customer

We have developed proprietary models to meet the operating conditions found in ASEAN countries (installation in humid/coastal areas, operation throughout the year). The resistance to salt damage is four times that of current Anti-Corrosion models.

1) Outer casing Multi coating for extreme durability The hot-dip Zinc-Aluminum-Magnesium alloy coated sheet is optimized for even greater durability with an additional four-layer coating combination.

2) Heat exchanger (Fin) Anti-corrosion technology The aluminum ns on VRV A MAX are manufactured with thicker anti-corrosion layer including an additional two-layer coating.

3) Extra value added Automated fin coating line To prevent differences in coating thickness caused by manual application, the additional n coatings are performed on the latest automated assembly line, maintaining high precision and quality.


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Human Resources: Training for Employees

■ 7th Asia Oceania Skills Transfer Meeting (AOSTM)

DIT as a hosted of the 7th Asia Oceania Skills Transfer Meeting (AOSTM), Which objective to sharing and knowledge among Daikin Asia Oceanina affiliate Manufacturing SKills Trainer and Committee. Overview

Date: April 23-25, 2019 Place: DIT Participants: 28 Persons from 7 companies (DIT, DCI, DAT, DAMA, DAIPL,DAV, DAS) Categories: Brazing, arc welding and maintenance

Result Skills Trainer from each base discussed in topic "How to strengthen Skill Worker". They got the concludsion to set action plan in each solution;

- Standardize skill set among trainers (Brazing & Welding) - Standardize ratio trainers vs skill workers. - Upgraded Global trainer to become Takumi (Brazing & Welding) - Cultivate more PDS and TPM trainers - Vendor parts quality enhancement - To achieve 95% production line output efficiency.

■ 4th DIT Skills Competition

Our company hosted the 4th DIT Skills Competition with the goal of boosting workersʼ skills and selecting who will represent DIT at the Asia-Oceania Skills Competition (AOSC). Overview

Date: July 22-25, 2019 Place: DIT Participants: 60 Categories: Brazing, arc welding, die finishing, and maintenance


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■ 12th Daikin Asia-Oceania Skills Competition (AOSC) 2019

The 12th Daikin AOSC was held at DIT and Daikin Compressor Industries Ltd. (DCI) with the goals of improving skills levels of production workers, helping pass on skills from trainers to trainees, and selecting who will be the representatives at the Global Skills Competition in Japan. Overview

Date: September 16-27, 2019 Place: DIT and DCI Participants: 92 Categories: Brazing, arc welding, die finishing, maintenance, lathing

■ Service Skills Competition 2019

Which Siam Daikin Sales Co., Ltd. (SDS) respones in Sales and Service in Thailand, conduct Servise Skills Competition for enhancing their service skills could be evaluated and improved. This competition have propose to select respresentative for ASE-Oce affiliates skills competition. Overview

Date: September 5-6, 2019 Place: DIT Training Center Attending affiliates: SDS Participants: 24 (10 competitors, 8 Managements, 6 staff) Categories: Troubleshooting

■ Air Conditioner Installation for Eastern Technical College (CSR Activity)

According to CSR Committee of DIT have Air conditioner donation project with Eastern Technical College, further donation committee consider to enhancement in installation skill to teacher and student of 4 collages that join in this project. Which project held on between August 26 - November 27, 2019 in 3 Training courses. Overview Date: August 26 - 27, 2019 ; RA Installation October 21 - 22, 2019 ; VRV Commissioning November 26 -27, 2019 ; SA Installation Place: DIT Participants: 60 Categories: Air Conditioner installation


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Human Resources: Promoting Diversity

■ Pregnant employee

The company has treated pregnant employees by provide/rotate suitable job with good working environment such as lighted-assembly job, office work, etc. Also, they are not be allowed to work overtime.

■ Extending Working Age

Once employees reach 55 years of age, they and DIT can decide by mutual agreement to extend their contracts on a yearly basis depending on the needs of the companyʼs business. (Continued from last fiscal year)

■ Gender Diversity

We welcome transgender people as long as they meet our job qualifications. (Continued from last fiscal year)

■ Diverse Nationalities

We recruit people of nationalities such as Australian, Vietnamese, Indonesian, and Japanese to fill suitable positions and to strengthen our company through diversity. (Continued from last fiscal year)

■ Hiring the Disabled

We hire people with disabilities so that they can earn a living and support their families. We also support them with accessible facilities such as elevators and restrooms. (Continued from last fiscal year)


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Human Resources: Efforts to Occupational Safety and Health

■ Safety Month events

In September, our employees hold a safety exhibition that includes activities and contests to promote awareness and motivate safety for all employees by participating with variety activities such as safety slogan, 4RKYT group and KY box, Good forklift driver, near miss and suggestion etc.

(Continued from last fiscal year)

■ 3D Safety Conference

The three Daikin Companies in Thailand (Daikin Industries (Thailand) Ltd., Daikin Airconditioning (Thailand) Ltd., and Daikin Compressor Industries Ltd.) strive to boost safety activities through joint activities and information sharing at the 3D (three Daikin) safety conference.

The following are the goals of the conference: 1) Exchange information and safety activities. 2) Make safety effective. 3) Make improvements and fix problems in work areas. 4) Eliminate the risks of accidents. 5) Boost cooperation and teamwork among the three Daikin companies. (Continued from last fiscal year)

■ Safe driving campaign

In every long holiday (New year and Songkran festival) we hold the safety driving campaign that promote and motivate safe driving awareness for all employees to reduce the risk of traffic accidents and near miss. we give information safe driving by speaking thought loudspeaker and advertising boards and give away candy and cards to drive safely by top management.


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Communities: Environmental Protection Activities

■ 12th forest activity held

On June 8, 2019, we held our 12th tree-planting activity at Pa-Klong-ta-kien National Forest Moo 6, Amphur Bo-thong, Chonburi. About 500 people, including DIT employees and family members, and local students and residents, planted 3,500 trees. The 12 editions of this activity have resulted in the planting of 19,322 trees and a raised awareness of the importance of forests.

■ Coral Planting

On Dec. 21, 2019, we held the 1st time event of coral planting activity for increasing the employee awareness in order to conserve the environment and save the ocean. The employees & family are about 93 members to join the activity as learning on how to grow and survive the coral reef at Plutaluang Wittaya School, Amphur Sattahip, Chonburi, as well as planting the small coral reef on plastic water pipe and move them to the sea by experienced diver. After that, they join skin diving and see coral reefs ecosystem by taking care with Plutaluang schoolʼs student staff.

■ Beach clean-up

On February 1, 2020, we held our 10th litter pick-up event at Bangsaen beach. Our employees clean up this beach every year in collaboration with government agencies. The activity not only keeps the beach clean but also encourages tourists and others to preserve the natural heritage and sustain the environment.


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Communities: Support for Educational Activities

■ Fixing school building and providing educational equipment

The Daikin Group in Thailand (6D: DIT, SDS, DCI, DAT, DTL, DCSA) supported a rural school in Nakhonratchasima province in November 2019 by reinforcing the schoolʼs structural integrity and providing educational equipment that will benefit students and teachers.

■ Support School in Chonburi

Our company supported education at 3 school in Chonburi

■ Air conditioner donation to technical college

Our company supported education at five technical colleges in Chonburi as well as four technical colleges in Chachoengsao by donating air conditioners to them in September 2019. The goal of this project is to provide opportunities for basic air conditioner training. In addition, the DIT Training Center in Chonburi & Chachoengsao hosts air conditioner installation workshops for instructors and students of the colleges.

School : Banjo School A. Chokchai, Nakhonratchasima provien Type : Primary school with 93 students and 11 teacher.

1. Wat Hua thanon School --> Posts & floors Building

2. Ban yan sue School --> Tooth brushing area 3. Don hua lo School --> Roof


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Communities: Other Regional Activities

■ Blood donor clinics

Twice a year (April and October), we cooperate with the Thai Red Cross to hold blood donor clinics. In 2019, our employees donated about 420 units of blood.

■ Daikin Charity Running 2019

On September 8, 2019, a total of 2,500 runners, including management and employees from the Daikin Group in Thailand (6D), Suppliers and local residents, took part in Daikin Charity Running 2019. The money raised by participants running in races of 4 and 10 kilometers̶a total of 949,000 THB was donated by installation 24-sets of air-conditioner on new 5-storey-building as supported building as well as medical equipments to the Chonburi Cancer Hospital.

External Evaluation: Awards

■ Green heart factory StageⅡ (Gold Level)

Host Organization: DIL (CSR Global) Recipient: DIT

Daikin Industries (Thailand) Ltd. Daikin Industries (Thailand) Ltd. … · 2019. 11. 11. · Daikin...

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