Daikin Corporate Profile 2012
-
Upload
omprakashdhakar -
Category
Documents
-
view
39 -
download
1
description
Transcript of Daikin Corporate Profile 2012
-
C O R P O R AT E P R O F I L E
-
Having dedicated ourselves to developing new
technologies that add quality to life in every
form, we at Daikin walk on to realise our dream
for a better world. Consumer satisfaction
remains our top priority and your trust is our
biggest asset. We strive towards a holistic
development of the world through innovative,
eco-friendly technologies.
We set foot in India in April 2000.
Our efforts towards efficient use of energy
along with effective utilisation of resources
bore fruit as we progressively introduced
As the global leaders in air-conditioning, Daikin
has made significant investments to create the
infrastructure that no other HVAC company has
made till date in India. The setting up of India
facility at Neemrana, Rajasthan encapsulates
this vision of Daikin for its consumers as India
is Daikin's one of the fastest growing markets
globally and this investment is in line with
Daikin's objective to gain a leadership position
in the India.
many revolutionary technologies such as
Daikin's VRV III (Variable Refrigerant Volume)
that was successfully launched in 2006.
Innovative products such as the Cassette type
indoor equipment & multi-split proved to
be a landmark in the Indian air-conditioning
market. The last eleven years have seen us
strengthening our roots in the Indian market.
Now with our state of the art 40 acre fully
operational manufacturing facility in Neemrana,
Rajasthan, we will be able to serve you
more closely and swiftly. I am confident that
this union and trust that we share will only
strengthen with time as we continue to weave
harmony into our lives.
Kanwal Jeet Jawa
Managing Director
Daikin Airconditioning India Pvt. Ltd.
People in India appreciate quality products and
the Daikin range is ideally suited to consumers
who are willing to enjoy the superior Daikin
experience that is now available across the
length & breadth of the Indian sub-continent.
We are committed to provide unmatched
consumer experience with a network of highly
trained sales and service manpower and our
strong channel partner network.
Daikin remains committed to taking the
necessary strategic initiatives in developing the
cultural & professional fabric at Daikin India.
So, resource allocation on brand, processes &
people development forms its core as it gains
momentum to becoming the market leader.
Mr. Toshio Nakano,
Chairman
Daikin Industries (Thailand) Ltd.
& Daikin Airconditioning India Pvt. Ltd.
Providing vision and vigour
-
Because the road never ends. There's always more to be done.
When we innovate today, we know that tomorrow
we'll want to improve on it. When we create an aura
of comfort, we ensure it spreads to the entire world.
When our customers applaud us, we know that it is
time for us to do something better, again. Why do we
continue to innovate?
Contents 2 Heritage
4 About us
6 Daikin India Network
7 Product Range
12 Technical Support & After Sales Support
14 Daikin Solution Plaza
15 Social & Environmental Commitments
16 Daikin India's Production Facility
-
HeritageAs World's No. 1 Air-conditioning
Company, Daikin is committed to
delivering air-conditioning solutions that
enhance the quality of life all around
the world.
A diverse multinational company, Daikin
Industries Ltd. was founded in 1924. With
headquarters at Osaka, Japan, the Daikin
family has more than 44,000 members,
engaged in about 60 production
base units and 182 consolidated
subsidiaries worldwide. As the world's
sole manufacturer that develops a
long line of products from refrigerants
to air-conditioners, Daikin advocates
comfortable living on the strength of
advanced technologies.
Today, the world has become a single
global market and we continue to address
new challenges as we move ahead
towards our goal.
VisionTo be India's most preferred
air-conditioning company.
Mission To contribute to the society by
providing the most advanced air-
conditioning solutions
To ensure continuous customer
satisfaction
To establish Daikin brand
as a brand of trust and
confidence and a brand which
our customers, dealers and
employees are proud of
Philosophy Absolute credibility
Enterprise management
Harmonious personal relations
Environment PolicyDaikin Air conditioning India
is committed to protecting the
environment & the ozone layer
This is ensured in all our operations
from pre-sales, installation and
after support of air-conditioning
solutions by:
Deploying group management
philosophy & environment
guidelines
Adapting procedures for
refrigerant handling, resource
conservation and waste
management
Constantly improving the
environmental management
systems
Preventing pollution and adverse
environmental impacts.
Legal compliances
Daikin - The Indian Corporate Citizen
Net Sales: 15,234 million USD * Paid-In Capital: 1063 million USD Date of Establishment: Feb 11th, 1934
* As on 31st March 2012, 1 USD = 80 Yen
Key HighlightsDaikin Global
2 3
-
Daikin As A Global Corporate Citizen
Subsidiaries Employees
The Americas 25 4,652 Europe, Africa and Middle East 59 6,466China 32 12,471South-east Asia and Oceania 37 9,377Japan (including Daikin Industries Ltd.) 30 11,144As on 31st March 2012
2 3
-
About UsDaikin Airconditioning India Pvt. Ltd.
a subsidiary of Daikin Industries Ltd.,
Japan is one of the leading global
manufacturers of both commercial and
residential air-conditioning systems.
After introducing our superior
air-conditioning solutions in India in the
year 2000, we gained the trust of our
valuable customers with our innovative
range of products and dedication
towards quality. Our never-ending quest
for innovation has made us the market
leaders for both commercial-use and
high-end residential air-conditioning
systems. An ISO 14001 certified company;
we remain committed to keep customers
at the core of everything we do. Imbued
with a 'Quality First' global philosophy, we
at Daikin walk on to realise our dream for
a better world.
2000 Daikin enters the Indian market in a JV with Usha
Shriram Group at 80:20 stakes respectively as
Daikin Shriram Airconditioning Pvt Ltd.
2002 Daikin introduces the VRV technology to India
2004 Daikin India becomes a wholly owned
subsidiary of Daikin Industries Ltd., Japan
Milestones
Net Sales Rs. 1200 crores* Investment in India: Rs. 743 crores CAGR: 141%
* As on 31st March 2012
Key HighlightsDaikin India
Daikin India Team
4 5
-
2007 Daikin India relocates HQ to Gurgaon
Daikin commences business of McQuay
Chillers in India
2008 Groundbreaking ceremony of Daikin India's
manufacturing base at Neemrana, Rajasthan
2009 Production commences at the manufacturing
plant in Neemrana, Rajasthan
4 5
-
11 Branch Offices (Sales & Service)
13 Resident Offices
4 Mother Warehouses
17 Supporting Warehouses
Daikin Solution Plaza (DSP) - 68
Channel Partners - 1045
Authorised Service Providers (ASP) - 92
Bengaluru
Mumbai
Pune
Bhiwandi
Ahmedabad
Hyderabad
Chandigarh
Delhi NCR
Gurgaon Neemrana
Chennai
Jaipur
Kolkata
Lucknow
Manufacturing Unit at Neemrana, Rajasthan Daikin India Head Office at Gurgaon, Haryana
Daikin India NetworkWith a wide, comprehensive distribution network and well spread spare parts centres pan India,
we ensure that we are well within your reach at all times. Well equipped with trained manpower,
stocks of spare parts and tools, our service centres are ready to cater to a variety of your air-
conditioning needs. On the other hand, the warehouses ensure availability, proper storage and
timely delivery of products across India.
Branch Offices
Mother warehouses
Manufacturing Facility
6 7
-
Exhaustive Product RangeExperience bliss with every Daikin
product. With innovative and eco-friendly
technologies, Daikin's energy-saving
air-conditioning solutions create a
peaceful and harmonious environment all
around you. Daikin has the unique ability
to add a sense of calm to your space both
aesthetically and functionally.
Full Range of Split ACs
0.75 TR to 4.65 TR
High Energy Efficiency
Super Quiet Operation
Self Diagnosis Function
Sophisticated Design
Long Piping Length
Durability
Ceiling Mounted Cassette (Round Flow) Type
Ceiling Suspended Type
Floor /Ceiling Suspended DualType Floor Standing Type Air Purifier
Wall Mounted Split Type
Ceiling Mounted Cassette Type Wall Mounted Split Type
6 7
-
Widest Range of VRV Systems
3.2 TR to 45 TR (Single Unit Capacity)
High COP (Coefficient of Performance)
Environment Friendly (R-410A)
Efficient and High Performance Systems
Flexibility in design & operations
Long piping length
Compact-space saving
Ceiling Mounted Duct TypeCeiling Mounted Cassette Corner Type
VRV Water Cooled Outdoor Unit
VRV Air Cooled Outdoor Unit
VRV-III-S Outdoor Unit
Ceiling Mounted Cassette (Double Flow) Type
Compact Ceiling Mounted CassetteType
Heat Reclaim Ventilation
Ceiling Mounted Cassette (Round Flow) Type Ceiling Suspended Type
Slim Ceiling Mounted Duct Type
Floor Standing Duct Type
Floor Standing Type
Wall Mounted Type
8 9
-
Ductable & Packaged ACs
Wide Range -1 TR to 50 TR
Flexible and Comfortable Air Discharge
Versatility
Long Piping Length
Switchable Fan Speed
Durability
Low Static Pressure Type
Middle Static Pressure Type Indoor Unit
High Static Pressure Type
Floor Mounted High Static Pressure Type
8 9
-
Chillers
Wide range 60 TR to 2700 TR (Single Unit Capacity)
Multiple Compressor design offers excellent redundancy
High COP complying to Green Building Norms
Single Compressor Centrifugal Chiller
Water Cooled Screw Chiller
Double Compressor Centrifugal Chiller
Air Cooled Screw Chiller
10 11
-
Control Systems
We at Daikin believe that even the most
advanced technology should be accessible
in the simplest manner. Our user-friendly
control systems are easy to use for all our
air-conditioning solutions. The flexibility
of our control systems enables the
technology to interact with you, leading to
an optimum utilisation of resources and
conservation of energy.
Wireless Remote Controller
Wired Remote Controller
Schedule Timer
Residential Wired Remote Controller
Unified Controller
Navigation Wired Remote Controller
Central Remote Controller
Network Solutions Air-conditioning Management Systems
10 11
-
Technical Support & After Sales SupportWe are focused on the pursuit of Total Service
Quality to provide as much comfort and
support to our customer as possible. Our
extensive technical and after-sales support
team is devoted to one thing: Customer
Satisfaction. By combining extensive
technological knowledge and experience we
ensure promptness, reliability, and care in
accordance with Daikin's Global Standards.
Promptness
Whether it is a call to provide technical
support, deliver a part or respond to an
inquiry, our technicians always respond with
prompt services.
Reliability
Our dedicated and well trained team deals with
problems using technical expertise to provide
the most reliable solutions.
Care
Daikin gives considerable importance to
communication with customers and strives to
provide an exceptional level of service.
Technical Workshop at Neemrana
Channel Partner briefing session at the Factory
12 13
-
Problem solving sessions for technicians at ACDC, Neemrana
Live product demonstrations for technicians at factory, Neemrana
Briefing session on the assembly line at the factory at Neemrana
Engineers at work in the Daikin factory
Air Conditioning Development Center (A.C.D.C) at the factory is the corner stone for continuous learning & development at Daikin India
12 13
-
Daikin Solution Plaza (DSP) Daikin Solution Plaza is a one stop shop for all Daikin
products under one roof. These Solution Plazas across
India offer our entire array of state-of-the-art technology
products in an interactive environment for customers. This
is a unique concept that helps Daikin enjoy greater visibility
while getting closer to our customers, at large while
offering actual touch & feel of the products. These Daikin
Solutions Plazas has on display the entire residential, light
commercial & commercial range Daikin air-conditioning
products. These Daikin products bring with them strong
technology from Daikin Global that offers lower cost of
ownership topped with unmatched quality and durability.
Daikin air conditioners are now available to the consumers
through these 50 Daikin Solution Plazas across India
that has been specially designed by Daikin to provide
unmatched quality & services.
14 15
-
Contributing to Sustainable development of Society with Environmental Consciousness and Quality as key pillarsThe Daikin Group provides customers with the ultimate convenience
and comfort through high-quality products and services and practices
a shared code of conduct that includes quality standards and vigorous
environmental protection. The world is transitioning to low-carbon
societies and anticipating this change in the times, the Daikin Group is
engaging in business activities grounded in the pillars of CSR: creation
of new value, provision of environmentally conscious products and
services on a global scale, and development of the human resources
that make these activities possible.
In addition to reducing greenhouse gas emissions from production and
raising the environmental awareness of our employees, we undertake
environmental initiatives that have tremendous potential to become
the cornerstone for our environmental strategy.
These initiatives include contribution to society through the provision
of environmental technologies, worldwide expansion and enhancement
of the environmentally conscious products, full-scale entry into the
heating business using heat pump technology, and the establishment
of a structure for the applied solutions business. These actions have
made it possible for the Daikin Group to provide products that meet the
environmental & quality needs of countries and regions including Asia,
Europe, and the United States.
14 15
-
Daikins engine for growth - The Neemrana Manufacturing FacilityDaikin's manufacturing plant at Neemrana, Rajasthan aims
at creating products that will make people's lives more
comfortable. It is supported by a network of production bases
throughout the world and showcases the application of advance
technology and equipment. Our comprehensive quality control
system features centrally computerised management of quality
and production data to facilitate timely production that bears
the stamp of excellent quality.
Moreover, due care is taken to create a pleasant working
environment for the employees, as we are of the firm belief that
a superior working environment is essential to produce superior
products. Through our quality control system and corporate
activities, we ensure compliance with international quality
checks and environmental management standards.
We aim to serve the Indian market with locally manufactured
products as much as possible. By reducing the supply lead-time
and meeting market needs in terms of product specifications,
Daikin India plans to strengthen its leadership on the Indian
terrain.
Initial project investment of about Rs. 2,100 million
Spread across a sprawling area of 160,000 sq. mtrs.
Projected annual production capacity:
20,000 VRV (Variable Refrigerant Volume) units
1,800 Chiller units
The manufacturing facility follows Daikin's Global Philosophy
of being an organisation committed to the environment and
is designed to fully recycle water for its operations. More than
50 percent of the open area is left as green area & 34 percent
area is treated as green area with trees & plantations. Daikin
Neemrana facility incorporates Daikin's global Environmental
Management System (EMS) that has been implemented in the
factory promotes adapting procedures for refrigerant handling,
resource conservation & waste management.
Strategically located at NH-8
Distance from Gurgaon:97 kms. approx.
16
-
Contact UsHead Office
DAIKIN AIR CONDITIONING INDIA PVT. LTD.
12th Floor, Building No 9
Tower A, DLF Cyber City
DLF Phase III, Gurgaon 122002
Haryana, India
Tel: 0124-4555444, Fax: 0124-4555333
Email ID: [email protected]
Neemrana Plant
SP2-12 to SP2-15 & SP-2-24 to SP2-27,
RIICO New Industrial Complex (Majrakath),
Neemrana, Alwar, Rajasthan
Tel: + 91-1494-229 100
Sales & Service Offices
Ahmedabad
Tel: 079-26583013-14, 32988495, 36583364
Bengaluru / Bangalore
Tel: 080-25590452-54
Chandigarh
Tel: 0172-5089862-64
Chennai
Tel: 044-24314210-15
Delhi NCR
Tel: 0124-4555444
Hyderabad
Tel: 040-32971231, 39134287
Jaipur
Tel: 0141-2223215
Kolkata
Tel: 033-22894259-60
Lucknow
Tel: 0522-2787307, 2787340, 2787291
Mumbai
Tel: 022-30926666
Pune
Tel: 020-25560601, 25560300
Cool, calm and collectedThe character of Pichonkun represents 'morning fresh' dew
drops, akin to Daikin air conditioners. The character first
appeared in a TV commercial aired in Japan, to highlight
the humid-control feature of Daikin air conditioners.
It's comforting and friendly appearance was instantly
appreciated by all. Named after the refreshing sound
produced by the falling of a water droplet, Pichonkun
portrays a world of calm and peace for consumers.
The Daikin Environment Symbol
In environmental protection activities, the little efforts that individuals contribute add up to big things.
The symbol of the Earth in the shape of a green heart represents the determination of each and every
employee of Daikin to think green (think of the Earth and take care of the environment).
In all of us, a green heart
-
12th Floor, Building No 9 Tower A, DLF Cyber City
DLF Phase III, Gurgaon 122002, Haryana, India
Tel: 0124-4555444, Fax: 0124-4555333
Email ID: [email protected]
con
cep
t an
d d
esig
n a
t(i
nfo
@ai
cl.in
)