D mays sample_1_ss
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Transcript of D mays sample_1_ss
1
Resource Allocation Using Horizon Planning
Revenue growth
Extend & defend the core offerings
H1
Established
Slower(<15%)
High
For every 1 in H1…
Limited
H2
Offerings that have a promising future
Emerging
Faster(>15%)
Trending up
Should have 3 in H2… (pipeline growing)
Significant
Potential for high growth offerings
H3
Viable Options
TBD(N/A)
Negative
And 9 in H3
Many small efforts, “Pay as you go”
Portfolio Ratios
Current profit
Investments
2
Resource Allocation Using Horizon Planning
Revenue growth
Extend & defend the core offerings
H1
Established
Slower(<15%)
High
For every 1 in H1…
Limited
H2
Offerings that have a promising future
Emerging
Faster(>15%)
Trending up
Should have 3 in H2… (pipeline growing)
Significant
Potential for high growth offerings
H3
Viable Options
TBD(N/A)
Negative
And 9 in H3
Many small efforts, “Pay as you go”
Portfolio Ratios
Current profit
Investments
3
Resource Allocation Using Horizon Planning
Revenue growth
Extend & defend the core offerings
H1
Established
Slower(<15%)
High
For every 1 in H1…
Limited
H2
Offerings that have a promising future
Emerging
Faster(>15%)
Trending up
Should have 3 in H2… (pipeline growing)
Significant
Potential for high growth offerings
H3
Viable Options
TBD(N/A)
Negative
And 9 in H3
Many small efforts, “Pay as you go”
Portfolio Ratios
Current profit
Investments
4
Resource Allocation Using Horizon Planning
Revenue growth
Application in FY??: $000 shifted from H1 to H2 and H3
Extend & defend the core offerings
H1
Established
Slower(<15%)
High
For every 1 in H1…
Limited
H2
Offerings that have a promising future
Emerging
Faster(>15%)
Trending up
Should have 3 in H2… (pipeline growing)
Significant
Potential for high growth offerings
H3
Viable Options
TBD(N/A)
Negative
And 9 in H3
Many small efforts, “Pay as you go”
Portfolio Ratios
Current profit
Investments
5
How We Did in FYxx
+9% YOY.96 of Plan
$281M
$337M
$310M
FYxx FYxx FYxx
Revenue
FYxx PLAN
6
How We Did in FYxx
+9% YOY.96 of Plan
$281M
$337M
$310M
FYxx FYxx FYxx
Revenue
FYxx PLAN
-3% Growth.76 of Plan
New Units
164K
183K188K
FYxx FYxx FYxx
7
How We Did in FYxx
+9% YOY.96 of Plan
$281M
$337M
$310M
FYxx FYxx FYxx
Revenue
FYxx PLAN
43%
50%
48%
FYxx FYxx FYxx
13% YOY.90 of Plan
BUC
-3% Growth.76 of Plan
New Units
164K
183K188K
FYxx FYxx FYxx
8
How We Did in FYxx
+9% YOY.96 of Plan
$281M
$337M
$310M
FYxx FYxx FYxx
Revenue
A tradition of growth– we’ve now got to turn up the gas!!
FYxx PLAN
43%
50%
48%
FYxx FYxx FYxx
13% YOY.90 of Plan
BUC
-3% Growth.76 of Plan
New Units
164K
183K188K
FYxx FYxx FYxx
9
Category 1 Category 2 Category 3 Category 4 Category 5 Category 6 Category 7
2083%
369%
296%
94%
29% 23% 13%
44%
15% 21% 17% 15% 10% 4%
BASES Testing Beats Our Judgment
Judgment415% off
Plan vs. BASESForecast Error(Absolute Value)
BASES 18% off
2083%
10
Our Big CDI Successes
In the past 10 years, 4 of 32 have reached $50M
$1M $9M$21M$1M
$23M
$157M
$30M
$80M
$325M
$57M
65% of new offering revenue driven by xxxx
11
Decrease in X
15.8%
12.7%12.2% 11.9% 11.8%
10.0%
10 Year 7 Year 5 Year 3 Year 2 Year Year/Year
12
Campaign Results
Launched1986
13
Campaign Results
Launched1986
1987
14
Campaign Results
Launched1986
1987
1988
15
Campaign Results
Launched1986
1989
1987
1988
16
Campaign Results
Launched1986
1990
1989
1987
1988
72% Litter Reduction
in 5 Years
17
18 I n t u i t C o n f i d e n t i a l
Laurel Lee Edited Invoice #21 Cool Cars by Grace 03/25/2003 $2,194.00
Activity Log
Video Game Console WarsThe Last Round
Note: Sales figures from http://en.wikipedia.org/wiki/Console_wars#Sixth_generation
SonyPlaystation2
Microsoft XBox
Nintendo Gamecube
Video Game Console WarsThe Last Round
Note: Sales figures from http://en.wikipedia.org/wiki/Console_wars#Sixth_generation
SonyPlaystation2
Microsoft XBox
Nintendo Gamecube
118M
24M 22M
Dollar Revenue Growth FY05-FY06
Dollar Revenue Growth FY05-FY06
Dollar Revenue Growth FY05-FY06
Dollar Revenue Growth FY05-FY06
Dollar Revenue Growth FY05-FY06
Dollar Revenue Growth FY05-FY068.4B
Small Business Game Plan to Win
Connected Business Mgmt services that are “Right for 1,000 me’s” & deliver delight… focused on most important problems of businesses
What We
Deliver
Small Business Game Plan to Win
Connected Business Mgmt services that are “Right for 1,000 me’s” & deliver delight… focused on most important problems of businesses
What We
Deliver
Unleash the Financial
Management Ecosystem
1Solve Front
Office Jobs & Create
New Front Doors
2Extend Our Leadership
via Connected Services
3
Core Strategies
Small Business Game Plan to Win
Connected Business Mgmt services that are “Right for 1,000 me’s” & deliver delight… focused on most important problems of businesses
What We
Deliver
Capitalizing on significant market trends
Social Mobile Global
Unleash the Financial
Management Ecosystem
1Solve Front
Office Jobs & Create
New Front Doors
2Extend Our Leadership
via Connected Services
3
Core Strategies
Employees can sign up for direct deposit
Have the system text you when your paycheck is deposited in your bank
About this contest:text,text, text, text, text, text, text,text, text, text, text, text, text,text, text, text, text, text, text, text
POS Name Units Revenue Contacts
1 Not Sure 9 $9,000 500
2 Not Sure 8 $8,000 550
3 Not Sure 7 $7,000 250
4 Not Sure 6 $6,000 300
5 Not Sure 5 $5,000 250
6 Not Sure 4 $4,000 200
7 Not Sure 3 $3,000 100
8 Not Sure 2 $2,000 50
9 Not Sure 1 $1,000 50
10 Not Sure .5 $500 50
The Leader 10 $10,000 750
Name Units Revenue Contacts
Provide easy to use electronic payment solutions with amazing customer service
Enabled By:
Amazing service, Great Infrastructure, & High-Performing Organization
22 Million Personal
Businesses
3 Million Main Street Businesses
0.6 Million Mid-market Businesses
325 Million Global Businesses
Creating amazingly simple connected payment solutions that seamlessly integrate electronic payments into business workflows
Changing Trajectory
Extend success with current offerings
3–Year Priorities
Enter adjacent opportunities
Pursue broader payment opportunities1 2 3
35
Staging Global Shared Services
Phase 1 Phase 2 Phase 3Aug-Jan FYxx By End of FYxx FYxx & Beyond
Align Resources“Build the Product”
Transform Services“Soft Launch”
Extend Services“Grand Opening”
What’s Important: What’s Important: What’s Important:
• Align resources Q1 to enable HR transformation journey
• Continue to leverage current Distributed AccessHR process & tools
• Phase 1 of transformation begin to “go public” selectively – Learn!
• Align resources to enable HR transformation journey
• Extend range of services and offerings supported through GSS
• Align resources to enable HR transformation journey
• Workplace Services Assessment and Roadmap
• Run the business without interruption
• Clarify and evolve processes, roles and interactions inside HR and for our clients
• Global Shared Services and HR Tech Roadmaps
• Ease-of-use self-service channel for answers
• Improved assisted service (online and phone)
• One-HR participation… Knowledge management and channel usage are the keys
• Parallel development path for Non-U.S. capability
• Strategic value-add to HR’s mission for Intuit’s growth
• Focus on where HR GSS can better deliver service, scalability, and cost
• Evolving the COEs and Line HR to leverage learnings
• Moving beyond data/info… to insights & decision support
FYxx and Beyond
Develop Content and Build Knowledge Base
Content Development Sessions
Build The Foundation – FYxx Q1/Q2
Define Services and Align Resources
2 open reqs
Conduct Pilot #1 &2 • Accept Contacts from Pilot Org• Establish feedback mechanism with HR Line and
Customers• Implement “Just In Time” Improvements
Launch and Learn while Building Capability – FYxx Q3/Q4
Assessment/Knowledge• Assess volume, staff level and experience delivered• Revisit Business Case for Staffing• Staff appropriately and Train• Develop content for additional services and train
Enterprise RolloutBegin Accepting Contacts for all populations
Expanded ServicesDefine requirements around next level of services
– Establish FY10 Implementation Plan
Begin to Expand – FYxx
How We Operate and Train
Escalations/Handoffs/SLA
Change Management
Enhance Tools and Technologies
HRSC Upgrade / ChatALIGN
SOFTLAUNCH
V1
GRANDOPENING
Virtual HR Team: FYxx Pilot Rollout
Employee Services - General Support (Phase 1)
Support Services (Phase 1)
Knowledge and Web Content Management (Phase 1)
Employee Services - General Support (Phase 2)
• HR Policy Support• Payroll Inquiries• Benefits & Misc. Benefits**• LOA Inquiries**
• Talent Profile• Routine Compensation
Inquiries**• Level 1 Employee Relations
Support Services(Phase 2)
• Tools and Technologies• LOA Administration** • ECR Administration**• ILN
• Time Keeping Inquiries• New Hire Requisition
Knowledge and Web Content Management (Phase 2)
5 Resources 7 Resources* 8 Resources*
250-500 inquires/per week 500-700 inquires/per week* 700-900 inquires/per week*
Headcount
Volume
Channels
10% Self Service80% Virtual HR Team
10% Escalation
15% Self Service70% Virtual HR Team
15% Escalation
20% Self Service60% Virtual HR Team
20% Escalation
Services Employee Services - General Support (Phase 2)
• New Services• Global• Level 2 Employee Relations
Knowledge and Web Content Management (Phase 3)
Support
Self Service
Support Services(Phase 2)
• Ad-hoc reporting**
*Pending sizing forecast from pilot
**Identified by HR Line Leaders as top 5 employee inquiry
Pilot 1Q3 FYxx
Pilot 2Q4 FYxx
Grand OpeningQ1 FYxx
04/11/2023 Intuit Confidential
XXXX employees in over XX locations in more than XX cities around the globe
Tucson
Plano
Fredericksburg
San Diego
Mountain View
RenoOrem
Waltham
CalgaryEdmonton
Calabasas
San Francisco
Westlake Village
Sacramento
Athens
Las Vegas
Menlo Park
Maidenhead
Sundridge
Bangalore
Singapore Albuquerque
Englewood
Employee Landscape
Highland Hills
Cleveland
Intuit Accounting Professionals Division Intuit Real Estate Solutions Intuit Financial Institutions Division
Small Business Group Payroll Services Payments Services Consumer Tax GroupIntuit Inc.All
Brainstorm with Customers
Telling Stories
of
Driver of new customer purchases of Intuit products
MouthWord
Assembly Hours per Car 31 16
Assembly Defects per 100 Cars 135 45
GM Framingham Toyota Takaoka
Assembly Plant Comparison
19
45
NUMMI, California
Source: IMVP World Assembly Plant Survey (1987)
European
(e.g. BMW)
Product Development Performance By Auto Manufacturers
Japanese Producers
(e.g. Nissan)
North American
(e.g. GM) Toyota
Source: Morgan and Liker, The Toyota Product Development System, 2006
Product Quality: JD Power Initial Quality Firsts, 2005
0 0 2 Firsts 10 Firsts
European
(e.g. BMW)
Product Development Performance By Auto Manufacturers
Japanese Producers
(e.g. Nissan)
North American
(e.g. GM) Toyota
Speed of New Model Development
27 mos 20 mos 26 mos 15 mos
Source: Morgan and Liker, The Toyota Product Development System, 2006
Product Quality: JD Power Initial Quality Firsts, 2005
0 0 2 Firsts 10 Firsts
European
(e.g. BMW)
Product Development Performance By Auto Manufacturers
Japanese Producers
(e.g. Nissan)
North American
(e.g. GM) Toyota
Speed of New Model Development
27 mos 20 mos 26 mos 15 mos
Cost of PD (R&D as % of sales) 5.5% 5.1% 4.8% 3.6%
Source: Morgan and Liker, The Toyota Product Development System, 2006
Product Quality: JD Power Initial Quality Firsts, 2005
0 0 2 Firsts 10 Firsts
46
Application and Technology Solutions for Today!
February 2013
Oracle R12 Upgrade Program
Vision for High Performance
ERP
2013: Key decision year for many eBusiness Suite Customers
Improve business efficiencies
Drive costs from the P&L
Simplify operational dependencies
Align technology to business strategy
Insure today’s required availability
Improve ROI and scalability
Drive compliance and security
Begin to leverage the CLOUD
Oracle Imposed Deadlines
New CapabilitiesRequested by Businesses
Infrastructure: Hardware & Tools
Refresh
Maintain a level of currency
Control my risks and costs
Get the most from my spend
Capitalize on systems advancements
49 Copyright © 2013 SRS2 All Rights Reserved.
2013: CIOs need to be making decisions
Oracle 11.5.10 now in extended support, drops to Severity 1 support only Nov 2013
Fusion not a clear track for many, remains a “future discussion”
Approximately ½ Oracle EBS customer base in this situation, time is running out
Upgrades take 4-18 months depending on complexity
Costly and Complicated Upgrades a concern for CIOs, ROI not readily apparent
Cloud capabilities have matured and ready for ERP applications
50 Copyright © 2013 SRS2 All Rights Reserved.
Systems Integrator motivations
Industry practices for implementations and upgrades are often complicated
Upgrade
Customizations and fear of process change
Questions around product direction
“Too many cooks in the kitchen”
Budget constraintsvs. value delivered
Explaining true ROIand what’s next
51 Copyright © 2013 SRS2 All Rights Reserved.
Steps to Future Proof Your Oracle Applications
Software Currency
Regular Maintenance
SOA for Extensions and Customizations
Cloud Enablement
Architect for Ongoing Agility
Simplified Governance
53 Copyright © 2013 SRS2 All Rights Reserved.
Gartner September 2010
Why should Companies move to R12?
• Obtain better support for patches
• Take advantage of Tech Stack improvements
• New Features and functionalities to assist business
• Replace customization with standard features and retire RICE components
• Get Ready for Fusion
54 Copyright © 2013 SRS2 All Rights Reserved.
Our approach balances “high touch” methods with world-class “upgrade factory” capabilities…
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How It Works
Assessment DesignImplementation
& Transition
55 Copyright © 2013 SRS2 All Rights Reserved.
Delivering saleable models balancing client requirements and standardization
Three Delivery Models
Full Factory Model Upgrade
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Text, text, text
Text, text, text
Text, text, text
Text, text, text
Text, text, text
Text, text, text
Text, text, text
Text, text, text
Text, text, text
Text, text, text
Text, text, text
Full Factory Model Upgrade
Full Factory Model Upgrade
56 Copyright © 2013 SRS2 All Rights Reserved.
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text
text
text
text
text
text
text
text
text
text
text
text
text
text
text
text
(text)
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text
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text
57 Copyright © 2013 SRS2 All Rights Reserved.
Platform
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Are you investing in IT?Or just spending on IT?
59 Copyright © 2010 Juniper Networks, Inc. www.juniper.net
ALLIANCES – SSD BDO FOCUS AND CHARTER
Most strategic, highest-revenue alliances• Deep alignment of key resources/assets• Comprehensive go to market• Executive Sponsorship
Partners that deliver large scale, transformational IT projects
• Integrating multiple vendors’ solutions• Custom solutions
Products/technologies compliment Juniper’s in selected domains or segments
IBM NSN Ericsson
Openwave Microsoft Hitachi ADVA Samsung
AT&T Verizon FT Telefonica
Partners that drive Juniper solutions into the marketplace as a managed service
Key
Alliances
System Integrator Alliances
Service ProviderAlliances
Major Alliances(Technology Alliances)
Foundation Alliances(Interop)
60 Copyright © 2010 Juniper Networks, Inc. www.juniper.net
FOUNDATION ALLIANCES – LOOKING AHEAD
Develop
Certify
MarketSell
Deploy/Support Applications
----------------Developers
Re launch program that spans Application Life Cycle
Provides clearly articulated requirements, benefits and growth path
Drives alignment with Juniper strategy / vision through criteria and/or initiatives
More Systematic Add benefits in areas of
Develop, Market, Sell, Support Build Juniper Brand Awareness
through Certification
61 Copyright © 2010 Juniper Networks, Inc. www.juniper.net
ALLIANCE LIFECYCLE MANAGEMENT PROCESSSCOPE
Overall process ownership• Process framework • Phase requirements/deliverables • Gate exit templates• Educating/training the different stakeholders • Information repository (Sharepoint)• Newsletter – BDO activity
Business Unit: End-to-End Alliance
Accountability
Key
Alliances
System Integrator Alliances
Service ProviderAlliances
Major Alliances(Technology Alliances)
Foundation Alliances(Interop)
Execution/enablement • Taking the alliance thru’ the different phases
and gate exits
Alliance performance• Quarterly reporting against quantitative and
qualitative metrics• Quarterly business reviews with alliance
partner• Periodic internal “health check” reviews
62 Copyright © 2010 Juniper Networks, Inc. www.juniper.net
Manage alliance for results:Quarterly reporting against financial & qualitative metricsBi-annual business reviews with partner Annual internal “health check” review
Decide to partner andunderstand high-level P&L impact
Narrow partner candidate list; identify rough deal structure; establish prelim R&D, operational and GTM plans
Negotiate definitive agreement & put in place detailed R&D, operational and GTM plans
Execute on R&D, operational and GTM activities required
to get ready for launch
ALLIANCE LIFECYCLE MANAGEMENT PROCESS
A4In
Market
Confirms termination
A5 Exit
A0Initiating
Confers authority for BU VP/GM to engagecandidate partners
A0 Exit
A1Investigating
A2Deal
Structuring
A3Readying
A5Terminating
A1 Exit
Confers authority for Corp Dev to begin negotiating definitive agreement
A4 Exit
Confers authority for BU BDM/PLM to begin unwinding
A2 Exit
Confers authority for Corp Dev to get definitive agreement signed
A3 Exit
Confers authority for BU BDM/PLM to open for business
Perform termination activities
P0 P1 P3 P4P2 P5
NPI Phases
Renegotiate
Change Business Model
63 Copyright © 2010 Juniper Networks, Inc. www.juniper.net
ALLIANCE LIFECYCLE MANAGEMENT PROCESS - RASCI
A4In Market
Confirms termination
A5 Exit
A0Initiating
Confers authority for BU VP/GM to engagecandidate partners
A0 Exit
A1Investigating
A2Deal
Structuring
A3Readying
A5Terminating
A1 Exit
Confers authority for Corp Dev to begin negotiating definitive agreement
A4 Exit
Confers authority for BU BDM/PLM to begin unwinding
A2 Exit
Confers authority for Corp Dev to get definitive agreement signed
A3 Exit
Confers authority for BU BDM/PLM to open for business
R BU BD/PLM
BU VP/GM
BU BD, BU PLM, SSD BDO/PSD BD
A
S
C
I
BU BD/PLM
BU VP/GM
BU Finance, SSD BDO/PSD BD, Corp Dev, NVF
BU BD/PLM
BU VP/GM
Corp Dev, BU Finance, SSD BDO/PSD BD, SSD PMO (NPI)/PSD BU Biz Ops (NPI), CS, NVF, Legal
BU BD/PLM
BU VP/GM
SSD BDO/PSD BD, SSD PMO (NPI)/PSD BU Biz Ops (NPI), NVF
BU BD/PLM
BU VP/GM
SSD BDO/PSD BD, BU Finance
BU BD/PLM
BU VP/GM
BU Finance, Corp Dev, Legal, Other Functional Orgs (Channel, Finance, Mfg Ops, Sales Ops, CS)
Div Prod Mktng, Sales (AT), Other Functional Orgs (Finance, Legal, Mfg Ops, Sales Ops, CS, Licensing)
Div Prod Mktng, Sales (AT), Other Functional Orgs (Finance, Legal, Mfg Ops, Sales Ops, CS, Licensing)
Div Prod Mktng, Other Functional Orgs (Finance, Legal, Mfg Ops, Sales Ops, CS, Licensing)
Div Finance, Div Ops, Div Prod Mktng, Sales (AT)
Div Finance, Div Prod Mktng, Div Ops, Sales (AT)
BU Finance
SSD PMO (NPI)/PSD BU Biz Ops (NPI)
Exec Staff Exec Staff Exec Staff Exec StaffDiv Finance, Div Ops, Div Prod Mktng, Corp Dev, Sales (AT)
64 Copyright © 2010 Juniper Networks, Inc. www.juniper.net
ALLIANCE LIFECYCLE MANAGEMENT PROCESSEXIT APPROVERS & DELIVERABLES
(1) Conditional pending DA signature
•Div EVP
(email exit approval)
•BU VP/GM•Div Finance•Div Ops•New Venture Fin.•Corp Dev•Legal•Sales (AT)
•BU VP/GM•Div Finance•Div Ops•New Venture Fin.•Corp Dev•Legal•Sales (AT)
•BU VP/GM•Div Ops•Sales (AT)
•BU VP/GM•Div Fin•Div Ops•Sales (AT)
•BU VP/GM•Legal•Corp Dev
(email exit approval)
Deliverables:Strategic intentBuild/buy/partner
rationaleCandidate
partners and preliminary feasibility analysis
Revenue & opex estimate (incremental or baseline)
NPI P0 exitCFO approval
Deliverables:Final partner
selection rationaleBusiness caseFinancial modelGTM frameworkOSG gap analysisDeal structure and
key terms
NPI P1 exit1
CFO approval
Deliverables:Signature ready
DARevised business
caseRevised financial
modelGTM planOSG impact
assessment/planSuccess metricsProgram plan
NPI P4 exit
Deliverables:Signed DAGTM readiness
reportOperational
readinessReporting method,
data, and format
Deliverables:Recommendation
to terminate including risks and options
Negotiation punch list
Operational shutdown plan
NPI P5 exit
Deliverables:Termination
checklistTermination
agreement (if needed)
Ex
it R
ev
iew
Bo
ard
Ex
it C
rite
ria
A5 ExitA0 Exit A1 Exit A4 ExitA2 Exit A3 Exit
65© 2012 Kaiser Foundation Health Plan, Inc. Confidential, not for distribution or duplication
Business Information
Continuous Availability:
•Complete design and begin implementation of CA for JB HealthAlert with first use in production April 2009
•Continue rollout of CA for JB HealthAlert to the hospital regions in 2H 2005 through Q1 2006
•Perform analysis for kp.org, Lab and Rad
•Complete rollout of CA for JB HealthAlert in all 8 regions, including planned maintenance, unplanned outages and disasters by end of 2008
•Complete implementation of CA for WPP (the new version of kp.org currently under development)by end of 2008
1funding request 2
funding request 3
final funding request
June 2004 June 2005 March 20072003
Start
JB HealthAlert
Laboratory
Radiology
Pharmacy
kp.org
In 2003 we started with a list of 5 applications that were being considered for Continuous Availability.
66© 2012 Kaiser Foundation Health Plan, Inc. Confidential, not for distribution or duplication
CA for Lab and Rad: Current Status
Completed analysis of Continuous Availability for Laboratory and Radiology.
Workflow & results management system, PACS and dictation transcription systems are critical systems required for Radiology care delivery. All regions are currently pursuing efforts to migrate to newer products with continuous availability capabilities in one or several areas. In spite of these efforts, we still find some availability risks that may have to be addressed.
Radiology
Proposed Solution Costs Total: $11.8 millionCA recommended solution costs: $6.7 million
(SCAL - $611,953 , CO - $2,602,334, MA - $3,493,946)
Regional discretionary solution costs: $5.1 million (CO - $4,286,620, NW - $ 778,821)
Hard Benefits = $988,000 per year
Benefits
What Was Unexpected?
What Was Intriguing?
Scott’s Journey
Intuit’s Progress
71
Building a SaaS Business
Backend Database
Front end UI
Integrated data
Marketplace
Services
Hosting
?
?
?
?
?? ?
??
72
Backend Database
Front end UI
Integrated data
Marketplace
Services
Hosting from Intuit
Intuit Workplace
73
How does this all come together?
Lots ofDevelopers
The Network Effect
Developers, End Users, and Intuit Win Together
Lots of Great Applications(Your job)
Attract More End Users
Big Market OpportunityCentralized place for acquiring the SMB customer
(Our job)
74
Click Here to Begin
Records and Information Management
75
76
Why RIM is Important
RIM Overview
Retention Policy: Record vs. Non-Record
RIM Guidelines: eMail Record Management
Foldering System for All Records
Future RIM Components
1
2
3
4
5
6
77
EfficiencyCompliance
Accountability
Accessibility
78
Corporate Information
Records
Non-records
Retention Policy
1
2
3
Definitions:
79
Records Non-Records
How to Keep Email Records
For each email: Decide if that email is a record or a non-record.
Type the amounts of any taxable interest you received.
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