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Mentor Premium SupportPIVOT Xpedition PCB Service

PIVOT Xpedition PCB Service is a fast, effective way to getting started with your designs and educate your users on Mentor Graphics Software

· Multi-day onsite assistance from a Mentor Graphics Customer Applications Engineer

· Provide infrastructure recommendations for optimum performance

· Conduct productivity enhancement training

PIVOT Xpedition PCB Service Overview

Starting any project with new software can introduce risks. The best way to avoid any risks, increase time to

productivity and shorten the learning curve is to introduce someone with experience and a thorough understanding

of the technology. Mentor has expert resources and reliable processes to reduce effort and risk when you start

designs with your new Mentor software.

Mentor Graphics has addressed the challenges of adopting new software and functionality with a combination of

reliable assessment tools that can evaluate whether your environment is ready, and Customer Application Engineers

(CAEs) who are experienced in Mentor software use. These knowledgeable CAEs will work with your team to

ensure best practices in your design flow process using the latest Xpedition PCB software.

Before starting a new design using Xpedition PCB , the Mentor team will work directly with you to perform a

thorough assessment of your current environment and provide recommendations to ready your environment for the

latest production release of Mentor software. Once your environment is ready, using structured process steps the

Mentor CAE will work with you to verify a successful design start using Xpedition PCB. New features and pre-

existing requirements are considered before you being a new design. Finally, the Mentor CAE transfers knowledge

about Best Practices and Productivity enhancements included in the latest release to your team members through a

series of half day webinars.

PIVOT Xpedition PCB Benefits

Shorten the learning curve for your team

· Decrease risk of delays by checking environment

· Improve efficiency of team members with latest functionality

PIVOT Xpedition PCB Offering

Copyright © 2013 Mentor Graphics Corporation. Mentor products and processes are registered trademarks of Mentor Graphics Corporation.All other trademarks mentioned in this document are trademarks of their respective owners.

Corporate HeadquartersMentor Graphics Corporation8005 SW Boeckman RoadWilsonville, OR 97070-7777Phone: 503.685.7000Fax: 503.685.1204Sales and Product InformationPhone: 800.547.3000

Silicon Valley HeadquartersMentor Graphics Corporation46871 Bayside ParkwayFremont, California 94538 USAPhone: 510.354.7400Fax: 510.354.7467North American Support CenterPhone: 800.547.4303

Europe HeadquartersMentor Graphics Deutschland GmBHArnulfstrasse 20180634 MunchenGermanyPhone: 49 89-57096-0Fax: 49 89-57096-400

Pacific Rim HeadquartersMentor Graphics (Taiwan)Room 1603, 16FInternational Trade BuildingNo. 333, Section 1, Keelung RoadTaipei, Taiwan, ROCPhone: 886.2.87252000Fax: 886.2.27576027

Japan HeadquartersMentor Graphics Japan Co., Ltd.Gotenyama Hills7-35, Kita-Shinagawa 4-chomeShinagawa-Ku, Tokyo 140 JapanPhone: 81.3.5488.3033Fax: 81.3.5488.3021

01-2013 MAP

PIVOT Xpedition PCB Service

During this portion of the service a Mentor Physical Layout Engineer:

· Provides guidance to your team on the tools

· Utilizing known best practices that take you through from the start to required manufacturing outputs of a new PCB design

· If identified, works to resolve potential bottlenecks that could impact productivity.

· Evaluates further training needs

Productivity Training

During half day WebEx sessions, the CAE will review what’s new and beneficial as well as providing updates to your issues addressed in the latest release.

Hardware & Network Infrastructure Assessment

During this portion of the engagement, an Infrastructure CAE:

Evaluates the existing install infrastructure using a detailed questionnaire to assist in the review

Develops an infrastructure plan & report

About Mentor Graphics Customer Support

Mentor Graphics offers leading support for EDA tools, providing rapid, expert response to technical product issues for the complete suite of Mentor Graphics products. To help design teams around the world accelerate product development and increase quality, Mentor Graphics offers a smooth transition to product enhancements and new releases, timely access to technical assistance, an ever-expanding array of online solutions, and premium support for special situations.

On SupportNet you can :

• Troubleshoot technical issues

• Download latest releases

• Reference documentation

• Open & track Service Requests

• Manage licensing

• Access system administration information

• Suggest, vote and comment on product improvements with Mentor Ideas

• Learn, share and network with other users on Mentor Communities