Integrated collaborative workingDeveloping a Collaborative Working Champions Online Presence

Venue: BIW Technologies, Woking

22 January 2009

www.biwtech.com

10.00hrs:1. Welcome, introductions and apologies (Kevin)2. Promoting Integrated Collaborative Working – discussion and objective-setting (two

groups)

Coffee3. ‘Developing a Collaborative Working Champions Online Presence’ (Paul/Martin to

lead all)Aim: to agree the content and style of such a presence and to start developing the networkThis will take the form of a hands-on workshop where CWC members will explore the potential

of different tools and techniques to help them manage information more efficiently, share information, interact, etc

LUNCH‘Collaborative Working Champions Online’ (contd)

4. AOBMeeting to close at c. 15.00hrs

Agenda

– How do we avoid just being isolated ‘talking shop(s)’?– What can we do to improve communications and

promote interaction among and between the two CWC groups?

– How do we expand awareness of the Collaborative Working Champions (and/or collaborative working)?

– How might we improve communications with our respective organisations?

– What can we do to improve communications and promote interaction between the CWC groups and the rest of CE and the industry at large?

The Challenge – groups to discuss

– Split into two groups.– Each group to establish a list of objectives

and potential actions (c. 40 mins)– Each group to present (max 5 mins each)– Whole group to review, consolidate and

prioritise objectives and potential actions

(Note: deliverables and activities may be online or offline)

The Challenge – groups

– Characteristics of ‘alive’ communities of practice

– Guidance on creating an online community– AEC and ICT– What is Web 2.0?– Lightning tour of Web 2.0

– Then we start working …

Creating an ICW community

• Design for evolution - Communities are dynamic; change creates new demands or reshape the community.

• Open a dialogue between inside and outside perspectives - build on the collective experience of community members but bring external information into the dialogue about what the community could achieve.

• Invite different levels of participation – Accept there will be intense activists, activists and peripheral members, plus outsiders occasionally looking in.

• Develop both public and private community spaces• Focus on value - create events, activities, and relationships that help

their potential value emerge and enable them to discover new ways to harvest it.

• Combine familiarity and excitement - "so community members can develop the relationships they need to be well connected as well as generate the excitement they need to be fully engaged."

• Create a rhythm for the community - Vibrant communities have a rhythm, ideally somewhere between breathless and sluggish; the beat is likely to change as the community evolves.

Communities

• Exist for a reason - a community has to promote a collective goal. • Users draw other users - Referrals might bring new members to the site

but the community will make them return. • Users will surprise you - Issues and themes you find important may never

really resonate with your users. • A sense of ownership - Regular users will develop a sense of community

ownership which could manifest itself in positive and negative ways. • You will never please all users - Remember they are in the minority. • The first contribution - The easier it is to join a conversation, the more

visitors will become contributors. Don't put unnecessary barriers in the way. • The interface - Create an easy to use, intuitive user interface.• Mischief - Plan for trouble. Set simple rules. Make them explicit. Apply them

consistently.• Discuss the community openly - Be honest and open about your plans as

early as possible. Get feedback from the community to develop better ideas.

Communities

Lifecycle of a CoP

Source: Learning to Fly: Practical Knowledge Management (Chris Collison)

AEC and ICT

• “Construction is technophobic”

– Not entirely true

• CAD

• Mobile telecommunications

– But “construction is conservative”

• Websites

• Email

• Project collaboration

• “Information overload”

• Face-to-face• Written word• Hand drawings• Telephone• Telegram• Telex• Fax• CAD• Email• Groupware (eg: Lotus Notes)• File transfer protocol (FTP)• Websites• Intranets, enterprise portals• Video- and tele-conferencing

• Extranets• Web-conferencing applications• File-sharing (P2P)• Instant messaging• Discussion forums• Home pages (iGoogle)• Wikis• Blogs, micro-blogs• RSS• Social networking• Social search, tagging, sharing• Mashups: Mapping, time-lines,

etc• Virtual worlds

Web 2.0

BIM

AEC and ICT

SaaS

Cloud computin

g

mobile

Web 2.0 – a lightning tour

• What is Web 2.0?

– the use of web technologies and web design to enhance

creativity, information sharing, and, most notably, collaboration

among users.

• Two-way

• Conversational

• Non-hierarchical

• Distributed

Collaborative Working Champions

• PW presentation to CE champions group - June

2008

• Facebook and LinkedIn groups – Summer 2008

• Be2camp – October 2008

• 2009 - Next …?

Web 2.0 – a lightning tour

• Discussion forums• Building• Constructing Excellence

• Home pages• Static to configurable• iGoogle, Google Alerts

• Wikis• Open - Wikipedia• Organisation - RIBApedia• Internal - Fielden Clegg Bradley

• Blogs• Personal but work-related – eg: ExtranetEvolution.com• Corporate – eg: SaaStainability.com• Media tool – eg: ZeroChampion, The CJ Foreman, Brickonomics• Micro-blogging – Twitter: personal, corporate, media

“Wisdom of

crowds”

Web 2.0 – a lightning tour

• RSS• Feed-readers (local or web-based: Newsgator, Google Reader, etc)• RSS publishing (from bloggers, media, corporate, search)

• Social networking• From personal (MySpace, Bebo) …• … to professional (Facebook, LinkedIn) … to networks/groups (Ning)

• Social search (Wikia), tagging/sharing (Del.icio.us, Digg, Mag.nolia)

• Sharing:• Documents, presentations, etc (eg: Google Apps)• Voice over IP - Skype• Calendar - Google Calendar; fixing meetings (Doodle)• Photos - Flickr• Video - YouTube• Stuff - Freecycle

• Mashups: Mapping (Google Maps), time-lines (Dipity)• Virtual worlds – eg: Second Life