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C V C V T TO W W HOM HOM I IT M M AY AY C C ONCERN ONCERN Personal Details Ahmed Mohamed Abd Allah Date of Birth 13 th December 1980 Place of Birth Bani Swaif Martial Status Married Nationali ty Egyptian Mobil: +2 012 21 83 72 15 Mobil: +2 010 00 76 72 15 Email Ahmed.Abdallahg@gmail. com Personal Profile I am a man who enjoys His work and study. My readiness to work long hours is rivaled only by My eye for perfection and understanding of principles and hospitality. I am an effective communicator with strong customer care skills. Qualifications I Have completed the Faculty of Social Work at the (Cairo

Transcript of C..V

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C VC V

TTOO W WHOMHOM I ITT M MAYAY C CONCERNONCERN

Personal Details

Ahmed Mohamed Abd Allah

Date of Birth13th December 1980

Place of Birth

Bani Swaif

Martial StatusMarried

Nationality EgyptianMobil: +2 012 21 83 72 15Mobil: +2 010 00 76 72 15

[email protected]

Personal Profile

I am a man who enjoys His work and study. My readiness to work long hours is rivaled only by

My eye for perfection and understanding of principles and hospitality.

I am an effective communicator with strong customer care skills.

Qualifications

I Have completed the Faculty of Social Work at the (Cairo University), In 2002

Language Proficiency

Arabic Mother tongue High & colloquial

English Good Written & spoken

Computer Proficiency

(, WinXP, Excel, Word, ONQ ). Operating System

Experience & General QualificationsExperience & General Qualifications

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Hilton Borg el Arab Resort (Bellman) From July till September 2001 & From July till September 2002

Hilton Sharm Dreams Resort ( Concierge& Bellman) From 1/09/2003 Till 31/08/2011

Hilton Marsa Alam Nubian Resort (Bell desk shift leader) From 01/08/2012 Till …..

Reference Mr.Mostafa KhalafF.O.M @ Hilton Ramsis__01227953063Mr. Michael FayekF.O.M @ Hilton Marsa Alam Nubian Resort__01228755072Mr. Mohamed Abou ElelaF.O.M @ Hilton Doha__ [email protected]

COURSESCOURSES

I have finished online courses in Hilton University at:Hilton complain handlingInternational ONQ basic guest functionInternational ONQ basic system functionHilton conciergeBasic features of excel 2003Hilton telephone handlingFront office Hilton brand service standardsMinistry of Tourism Workforce Development Project {ETWDP}

{Front Office Skills Development.}

Training :

Interacting with guest and delighting them

Complain handling guest.

Front Office Skills development

"I H"I HOPEOPE M MYY Q QUALIFICATIONSUALIFICATIONS M MEETEET Y YOUROUR R REQUIREMENTSEQUIREMENTS""