C..V
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Transcript of C..V
C VC V
TTOO W WHOMHOM I ITT M MAYAY C CONCERNONCERN
Personal Details
Ahmed Mohamed Abd Allah
Date of Birth13th December 1980
Place of Birth
Bani Swaif
Martial StatusMarried
Nationality EgyptianMobil: +2 012 21 83 72 15Mobil: +2 010 00 76 72 15
Personal Profile
I am a man who enjoys His work and study. My readiness to work long hours is rivaled only by
My eye for perfection and understanding of principles and hospitality.
I am an effective communicator with strong customer care skills.
Qualifications
I Have completed the Faculty of Social Work at the (Cairo University), In 2002
Language Proficiency
Arabic Mother tongue High & colloquial
English Good Written & spoken
Computer Proficiency
(, WinXP, Excel, Word, ONQ ). Operating System
Experience & General QualificationsExperience & General Qualifications
Hilton Borg el Arab Resort (Bellman) From July till September 2001 & From July till September 2002
Hilton Sharm Dreams Resort ( Concierge& Bellman) From 1/09/2003 Till 31/08/2011
Hilton Marsa Alam Nubian Resort (Bell desk shift leader) From 01/08/2012 Till …..
Reference Mr.Mostafa KhalafF.O.M @ Hilton Ramsis__01227953063Mr. Michael FayekF.O.M @ Hilton Marsa Alam Nubian Resort__01228755072Mr. Mohamed Abou ElelaF.O.M @ Hilton Doha__ [email protected]
COURSESCOURSES
I have finished online courses in Hilton University at:Hilton complain handlingInternational ONQ basic guest functionInternational ONQ basic system functionHilton conciergeBasic features of excel 2003Hilton telephone handlingFront office Hilton brand service standardsMinistry of Tourism Workforce Development Project {ETWDP}
{Front Office Skills Development.}
Training :
Interacting with guest and delighting them
Complain handling guest.
Front Office Skills development
"I H"I HOPEOPE M MYY Q QUALIFICATIONSUALIFICATIONS M MEETEET Y YOUROUR R REQUIREMENTSEQUIREMENTS""