Business Development, Sales/Marketing, Customer Relationships.

Qualified and experienced Manager with proven work experience in Team Management, Operations, Supervising, Customer Service, Sales Coordination, Channel/Project Sales and Client

Relationships.

THOMAS CHACKO

Respected Sir/Madam,

 I have immense pleasure to apply for any Suitable Post in your esteemed organization. I am here with submitting my detailed CV for your kind consideration and perusal. I am a Diploma holder (Electronics) with 19+ years’ experience in Sales, Marketing, Customer Care and Operations including 6 years in Managerial level in India and Abroad. I've worked as a Sales, Marketing and Communications professional with strong brand vision, market awareness, and leadership ability while bagging few excellence awards.

I am looking for a challenging position with a reputed organization where I can fully utilize my abilities and develop my skills; thereby contributing to growth of the Organization I work for. 

Yours Sincerely,

THOMAS CHACKO+974 33959560tchacko1975@gmail.com

Curriculum Vitae

Personal informationFirst name(s) / Surname(s) Thomas Chacko

Address Radiant Technical Supplies, P. O. BOX. 80014DOHA- QATAR

Telephone(s) +974 4415 1903 Mobile +974 3395 9560E-mail(s) tchacko1975@gmail.com

Nationality Indian

Date of birth 24 May 1975

Gender Male

Desired Employment / Occupational field

Business Development, Sales/Marketing, Customer Relationships.

Personal skills and competences

Qualified and experienced Manager with proven work experience in Team Management, Sales& Marketing, Operations, Supervising, Customer Service, Sales Coordination and Client Relationships. An independent Worker with ability to work in a pressurized work environment and effectively prioritize job responsibilities. Worked as a sales, marketing and communications professional with strong brand vision, market awareness, and leadership ability while bagging few excellence awards. With verifiable track record in creating and developing brand building strategies, marketing campaigns, visualizing and conceptualizing events, sales management, I tend to develop my professional career that will further polish my career.

Work experience 19 years in total and 6 years in Managerial level.

Current Job:- DatesOccupation or position held

Main activities and responsibilities

Name and address of employer

Type of Business or Sector Achievements

28 Jan 2016 → Till now Business Development Manager – MEP Projects

Driving the growth of the company by generating new business opportunities as well as motivating employees. Strategic planning for future development of the company. Prospect for potential new clients and turn this into increased business. Cold call as appropriate within your market or geographic area to ensure a robust pipeline of opportunities. Meet potential clients by growing, maintaining, and leveraging your network. Identify potential clients, and the decision makers within the client organization. Research and build relationships with new clients. Set up meetings between client decision makers and company’s practice leaders/Principals. Plan approaches and pitches. Work with team to develop proposals that speaks to the client’s needs, concerns, and objectives. Participate in pricing the solution/service. Handle objections by clarifying, emphasizing agreements and working through differences to a positive conclusion. Use a variety of styles to persuade or negotiate appropriately. Providing excellent service to existing customers and developing new business relationships within the region. Conducting sufficient prospecting activities to ensure an adequate pipeline of qualified business opportunities so that revenue performance is predicable not a matter of chance. Provide feedback to higher management with regard to local business trends and competitor activity to help guide future strategy. Support the sales manager to build and maintain profiles and account plans for key prospects. Tracking progress using Sales force and delivering accurate forecasts. Working closely with other members of the team to generate/win deals. Provide a high level of internal and external customer care.

Radiant Technical Supplies & Cont. Co. WLL,P. O. Box 80014, Doha, Qatar

Trader for Project Supplies of MEP materials and Consumables.

Added 9 new clients/projects.

Previous Job 1:- DatesOccupation or position held

12 October 2008 → 15 October 2015Manager - Sales & Collections.

Main activities and responsibilities Manage Sales and Collection of a Trading Company with various businesses like Rent a Car, Software Solutions & Office Stationary supplies and Networking.Sales and Marketing of all our company's products and services from time to time without any limitations, observing published tariffs, and collection of all accounts receivables. Ensure that adhere to proper documentation procedures and a 100% occupancy rate at all times for the vehicle fleet and property/real estate rental services. Shall maintain excellent

customer relations on behalf of the company with a view to retaining all good clients and adding on new clients every month.•Maximize retail sales and operating profit in line with company objectives.•Monitor and continuously seek to understand commercial environment, local trading patterns, competitor activity and market trends in the concern industry and their impact in market.•Act as a role model for all the staff and ensure a yearly appraisal of individual staff.•Encourage and promote all opportunities to drive sales through the development of the sales team.•Daily team talk to communicate & ensure the team is up-to-date and consistent in focusing on key priorities.•Deal with staff discipline, performance and grievances in accordance with the company policy•Establish clear lines of communications between all concerned persons to ensure efficient coordination.•Reinforce customer service standards & develop a culture where staff is committed to achieving these standards.•Demonstrate commercial flair in order to create competitive advantage.•Timely and efficient implementation of marketing promotions & sales in consultation with BDM.•Identify any potential change or problem to add value to the business.•Report on his activity and assist the BDM in analysing activity and improving the performances.•Plan holidays & training in consultation with BDM.•Maintain strict levels of confidentiality with regards to all areas of the business particularly commercial information and personal details of employees.

Name and address of employer

Type of Business or Sector Achievements

Al Obaidly Trading and Services WLL.P O Box 13964 Doha (Qatar)Rent a Car (Transportation), Office Stationery Supplies, Software Solutions.Promoted to Manager from Assistant Manager. Increased the Fleet size from 100-350 within 3 year.

Previous Job 2:- Dates 30/12/2005 - 10/07/2008Occupation or position held Van Salesman

Main activities and responsibilities Sale and Distribute a wide range of Dairy products (FMCG) to the assigned market to meet the optimum sales with allowed percentage of expiry. To deliver Al Marai product range to customers in the route in the most efficient manner to maximize sales turnover and contribution while maintaining the highest standard of customer service and working ethics.*Achievement of targeted sales volume, margin of Fresh, Foods, Juice and UHT products.*Achievement of product distribution targets.*Wastage within the budgeted level.*Accurate and consistent ordering of products in line with market demand and as per new distribution strategy.*Maintain Temporary credit within company policy.*Correct use of Al Marai fridges and planogram implemented particularly shops with Al Marai fridges and LTA.*Good relations with customers.*Accurate and timely feedback from the market place.*Adherence to quality policy.*Adherence to Health and Safety policy including defensive driving.

Name and address of employer Al Marai Co.Riyadh (Saudi Arabia)

Type of business or sector Dairy and food service activities Achievements Selected as a Trainee Sales Supervisor after the successful completion of the internal training.

Previous Job 3:- Dates 24 July 1997 - 24 December 2005Occupation or position held Sales Executive

Main activities and responsibilities Represent a well reputed PVC manufacturing company to promote the building materials throughout the territory. To appoint dealers and provide after sales service according to the company standards.

Name and address of employer Kelachandra Plastic Industries.Chingavanam, Kottayam Kerala (India)

Type of business or sector Building Materials Manufacturer. Achievements Awarded twice as the Best Sales Executive.

Previous Job 4:- Dates 15 June 1995 - 01 July 1997Occupation or position held Marketing Executive

Main activities and responsibilities Promote Flats and Apartments for a Real Estate Developer.Name and address of employer Sneha Constructions

Anna Nagar Chennai, Tamilnadu (India)Type of business or sector Real estate activities

Education and training

Dates 1 Jun 1993 - 1 May 1995Title of qualification awarded ITI Diploma in Electronics

Principal subjects / occupational skills covered

Mechanical Electronics in Radio & Television. Basics of Electrical s.

Name and type of organisation providing education and training

Government Industrial Technical Institute (Technical Institute)Chenneerkara, Pathanamthitta, Kerala (India)

Dates 1 Jun 1990 - 1 May 1993Title of qualification awarded Pre University Certificate(+2)

Principal subjects / occupational skills covered

Mathematics, Physics, Chemistry, and Languages (English& Malayalam).

Name and type of organisation providing education and training

St. Thomas College Kozhenchery. (Mahatma Gandhi University.)Kozhencherry, Kerala (India)

Dates 1 Jun 1981 - 1 Apr 1990Title of qualification awarded SSLC

Principal subjects / occupational skills covered

Mathematics, Sciences (Physics, Biology, Chemistry) Languages (English, Malayalam and Hindi) and Social Sciences (History, Geography).

Name and type of organisation providing education and training

TTTMHS Vadasserikara (High School)Vadasserikara, Pathanamthitta Kerala (India)

Mother tongue(s) Malayalam

Other language(s) English, Hindi, Tamil, Arabic.

Self-assessment Understanding Speaking W r i t i n gEuropean level (*) Listening Reading Spoken interaction Spoken production

English C1 Proficient user C1 Proficient user C1 Proficient user C1 Proficient user B2 Independent user

Hindi B2 Independent user C1 Proficient user A2 Basic User A1 Basic User B1 Independent user

Malayalam C2 Proficient user C2 Proficient user C2 Proficient user C2 Proficient user C2 Proficient user

Tamil C1 Proficient user B2 Independent user C1 Proficient user B2 Independent user A2 Basic User

Arabic B2 Independent user A1 Basic User B1 Independent user A1 Basic User A1 Basic User

Social skills and competences - Team spirit;- Good ability to adapt to multicultural environments, gained through my work experience abroad;- Good communication skills gained through my experience as sales manager.

Organisational skills and competences - Leadership (currently responsible for a team of 8 people);- Sense of organisation (experience in transportation);- Good experience in project or team management.

Computer skills and competences - Good command of Microsoft Office tools (Word, Excel and PowerPoint);- Basic Knowledge of Languages C, C++- Basic knowledge of graphic design applications (Adobe Illustrator, Photoshop).- Participated in a training section of Basics of SAP ERP.

Artistic skills and competences Music (Been a member of Maramon Convention Choir -Asia’s biggest Christian Convention- for 3 years.)

Other skills and competences Sportsman- Volley Ball, Badminton and Cricket.

Driving licence(s) Holding valid LMV Driving License from Qatar and HMV with Badge from India.

I hereby declare that the above furnished details are true to the best of my awareness.

THOMAS CHACKO

DOHA QATAR 31 Dec 2016