CUSTOMIZED CLAIMS MANAGEMENT & SUBROGATION SERVICES · Claims Management. Safety Training...

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CUSTOMIZED CLAIMS MANAGEMENT & SUBROGATION SERVICES FLEXIBILITY | VISIBILITY | ACCOUNTABILITY

Transcript of CUSTOMIZED CLAIMS MANAGEMENT & SUBROGATION SERVICES · Claims Management. Safety Training...

Page 1: CUSTOMIZED CLAIMS MANAGEMENT & SUBROGATION SERVICES · Claims Management. Safety Training Subrogation Management. Insurance Services Vehicle Rental Services. Web-Based Solutions.

CUSTOMIZED CLAIMS MANAGEMENT & SUBROGATION SERVICES

FLEXIBILITY | VISIBILITY | ACCOUNTABILITY

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VISIBILITYOUR PROPRIETARY WEB-BASEDportal provides real-time access to data and analytics – claim and rental activity, repair updates, maintenance data, subrogation status and fleet safety information. We continually reinvest and reinvent to make sure our tool is the best in its class, and your team’s most reliable tool.

Claims Management

Safety Training

Subrogation Management

Insurance Services

Vehicle Rental Services

Web-Based Solutions

Services include:

COMPANYFleet Response is a family-owned business based in Cleveland, OH, founded in 1986 on the principles of flexibility, visibility, and accountability.

Our service offerings have grown over time in response to evolving client needs. We’ve offered accident and maintenance management programs since 1997, and comprehensive safe services with an online tool since 2003. In 2018 the third generation of our online portal will be launched. The web-based tool provides, a real-time offering to clients, on-demand access detailed claims, maintenance and safety data.

With more than 150 employees, a nationwide network of vendors, and more than 30,000 vehicle service providers, Fleet Response serves a client base of Fortune 500 companies, insurance companies and other organizations with corporate, truck, heavy equipment and government fleets.

SERVICEBUILT FROM AN INSURANCE BACKGROUND,Fleet Response helped create today’s risk-conscious model of auto claims management. We support organizations by working to reduce accidents, constrain the cost of vehicle repairs, get vehicles back in service faster and maximize subrogation recovery.

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VALUES

Flexibility

Visibility

Accountability

A close partnership that supports your business and exceeds expectations. Proactive support as your requirements evolve. Continual investment in people, technology and processes makes us leaders in the field.

Fleet Response for

INSURANCE COMPANIESFleet Response is perfect for insurance companies – particularly those serving market niches – struggle to handle all aspects of claims management. Fleet Response supports you by serving as an extension of your claims team, to increase capacity or outsource tasks that aren’t part of the unique mix of work your company does best.

As a national provider of claims management, safety programs and subrogation services for self-insured fleets, Fleet Response has operational expertise in all the high-touch functions of your APD claimsmanagement operations.

Our services are available à la carte, and we take responsibility for smooth integration with your systems and processes to cut APD claims cost, shorten cycle times, reduce administrative burden and improve subrogation returns.

Services provided in bundles or à la carte. Processes and reporting customized to your needs. Supported with expert knowledge, customer focus and a well-trained team.

Best-in-class technology for access to on demand details of any claim or file. Regular account performance reviews.

Contact us to start a conversation.800.338.0619

[email protected]

WANT TO KNOW MORE?

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To learn more call 800.338.0619 or visit www.FleetResponse.com

6450 Rockside Woods Blvd. S., Suite 250Cleveland, OH 44131

MEMBERS NAFA

RIMS

NAMIC

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