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Customer Testimonials

IDS NEXT is one of the largest dedicated Hospitality & Leisure IT service providers. Our offerings range from enterprise property management solutions to modules for front office, finance, alerts, online booking, CRM and more. Our solutions cater to every segment of the hospitality sector be it hotel chains, restaurants, clubs, spas, and cruises. With over 24 years of experience in development, our products are robust, scalable and backed by 24x7 post sale support.

Read on to know what our customers say about us …

About IDS NEXT

“IDS’ superior system and continuing support is the reason we placed their solutions in all of our hotels in the Pacific region”

Mr. Kevin Yaxley, Executive Director, Airways Hotels, Papua New Guinea

“I must appreciate the sense of belonging and pride the staff working at IDS take to make things happen. We developed personal relationships with the customer support staff that is where IDS scores a point over the rest. I have the liberty of calling an IDS associate at 3 a.m. IST (Indian Standard Time) to expect help and have received assistance. Personal touch is the key difference.”

Airways Hotels

“I just ask and I get”Mr. Ajay Bakaya, Executive Director, Sarovar Hotels & Resorts Pvt. Ltd.

“The greatest positive of the relationship with IDS is the relationship itself! When we are in need or in trouble – we just ask – and the IDS team delivers! I take personal ownership when I recommend IDS for our expanding operations. I have complete faith and trust in the team and that’s what has got us this far. IDS is the best choice for Sarovar’s widespread operations since they service our properties in Gangtok, Mussoorie, and even Kenya now, just like they do in Delhi or Mumbai! It is due to the flexibility of IDS and the value for money they offer, that Sarovar and IDS remain partners since 15 long years!

Sarovar Hotels & Resorts Pvt. Ltd.

“I cherish the stability of our relationship with IDS”Ms. Pinky Pardhanani, Managing Director, Mac Charles Hotels (India) Ltd.

“For over 20 years, IDS has been one of our hotel’s most reliable, committed, and endearing service partners! IDS’ ‘value priced offerings’, along with their ‘no excuse support’ are a winning combination that ensures that our operations are world-class! Their hardworking and enlightened team are a pleasure to work with..!”

Mac Charles Hotels (India) Ltd.

The reasons for this 17 year old partnership are many

Mr. Chender Baljee, Chairman & Managing Director, Royal Orchid Hotels

“The reasons for this 17 year old partnership are many; the products are cost-effective, the team is accessible and friendly, and the response time —excellent! IDS is a well suited company for our growing chain of hotels!”

Royal Orchid Hotels

In Eastern India, we just know one reliable hotel technology company-IDS

Mr. Dilip Ray, Chairman & Managing Director, Mayfair Hotels & Resorts

“In Eastern India, we just know one reliable hotel technology company-IDS. I have bestowed my complete faith in them for smooth flow of Mayfair’s operations. IDS’ service team carries along a caring attitude that has endeared them to us as a family! They are the most friendly service team that I have ever come across! They have my unconditional support in all their growth plans!”

Mayfair Hotels & Resorts

IDS have given us no scope for looking for any alternative!

Mr. JK Mohanty, Managing Director, Swosti Group of Hotels & Resorts

“Hotel Swosti was the first hotel in the State of Orissa to adopt IDS Softwares and since then there has been no looking back for both the companies! We are happy with the continuous up-gradation and services. IDS have given us no scope for looking for any alternative!”

Swosti Group of Hotels & Resorts

We treat IDS as a long term partner

Satyen Jain, Pride Group of Hotels

“We treat IDS as a long term partner to not only take care of our property management software but also to help us with the challenges faced by our growing group of hotels. We remain with IDS for they don’t just cater to the most diverse requirements of our hotel, but also offer continuous up-gradation of the product, great MIS for cost control and quality assurance along with new integrated modules, so that we can provide world class service! IDS remains our preferred partner for the expansion of Pride Biznotel and Resorts too!”

Pride Group of Hotels

Contact Us

Email: smiles@dsfortune.com

M +91.080.23538042

www.idsnext.com

IDS NEXT

#490, RT Nagar Main Road,

Bangalore India 560032

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