Customer Service Dept.

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Customer Service Dept. MSC Club subscription procedure for Emerging Markets

description

Customer Service Dept. MSC Club subscription procedure for Emerging Markets. Customer Service Dept. Web form filling guide Confirmation email and E-card. WEB FORM filling guide. 1) Go on website www.mscclub.org -2)Click on the link (circlued in red). WEB FORM filling guide. - PowerPoint PPT Presentation

Transcript of Customer Service Dept.

Page 1: Customer Service Dept.

Customer Service Dept.

MSC Club subscription procedure for Emerging Markets

Page 2: Customer Service Dept.

Customer Service Dept.

• Web form filling guide• Confirmation email and E-card

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WEB FORM FILLING GUIDE

1)Go on website www.mscclub.org

-2)Click on the link (circlued in red)

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WEB FORM FILLING GUIDE

Global Website section: MSC Club

- Click on Became a Member Subscription

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WEB FORM FILLING GUIDE

Global Website section: MSC Club/Became a Member form

Web form filling suggestions:

-select the correct country in the drop-down menu.

-please be sure to correctly insert all manadatory information.

-note that an unique email address can be utlized for each Club subscription (i.e. You cannot subscribe more customers utilizing the same email address)

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CONFIRMATION EMAIL AND E-CARD

Club subscription confirmation email:

Timing and Confirmation email/e-card:

Within 7 days after the subscritpion request an automatic confirmation email will be sent to customer email address.

Confirmation email contains:- MSC Club e-card* with member details.

*It should be printed and showed to onboard staff in order to take advantage of MSC Club benefits

Page 7: Customer Service Dept.