Customer Service and Social Media
19
Customer Service & Social Media A Customer Service Professionals ‘How To’ Guide to Social Media
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What it means to provide outstanding customer service continues to evolve and change. It is imperative that small businesses develop a working understanding of how to engage, utilize, and implement effective social media strategies
Transcript of Customer Service and Social Media
Customer Service & Social Media
A Customer Service Professionals
‘How To’ Guide to Social Media
What is Social Media?
What This Means To Youand your ability to interact with customers & influence service and purchase decisions.
…I don’t have time or the staff for social media
BUT…
