Unified communications platform

Enterprise-ready

Connect people, communications and the applications they use everyday

• Full and familiar Lync experience optimized for immersive meeting experience

• Easy for users to schedule, join and manage meetings

• Simple to deploy for IT Admins, does not require 3rd party infrastructure

• Native Lync software delivered in a comprehensive partner hardware solution

Consolidate multiple vendor services and solutions

Single unified client for all conferencing – scheduled & spontaneous

Lync Meetings are accessible to all information workers

Escalate a simple IM or phone call to a Lync Meeting anytime

Initiate Lync Meetings directly from within Outlook, SharePoint and other business apps

Share PowerPoint and Word documents directly from within the apps

Quickly join and contribute from anywhere

Confidently create and lead a meeting

Multiparty HD video conferencing brings life and expression to Lync Meetings

Join Lync Meetings from multiple types of smartphone and tablet form factor devices

Browser-based meeting client for rapid access to scheduled meetings

Joining a Lync Meeting requires only a single click or touch

• 47% of employees use smartphones

instead of desk phones for work calls

(IDC report)

• 69% use smartphones to access

business apps (IDC report)

• BYOD is here to stay: it improves

productivity, collaboration, and cost

management Fortune 100 >80% deploying mobile clients

Smartphones 289M in 2010 >900M in 2014*

Tablets 55M in 2011 >200M in 2014* * Gartner

*Gartner & IDC 2012

Fortune 100

>80% embracing BYOD*

Mobile Device Growth

90% growth over next 4 years*

Personal Devices on Network

4.5 B personal devices by 2015*

Consumerization of IT & BYOD • 80% of employees are using personal Wi-

Fi enabled devices for work purposes forcing IT to embrace BYOD over WLAN

Wi-Fi proliferation within the enterprises to enable mobility

• Wi-Fi is a key technology to enable capacity and scalability for mobile devices

• Reduce cellular charges

BYOD are increasingly capable of rich media

• Employees demanding similar rich experience within the enterprise as in their personal life (Skype, Facetime, etc)

Fortune 100 1

>80% deploying mobile clients

Smartphones

289M in 2010 >900M in 2014 1

Slates

55M in 2011 >200M in 2014

1 Gartner Forecast: Mobile Devices, Worldwide 2010 2 Gartner: Key Issues for Communications Enterprise Strategies, 2011. March 2011 3 Gartner: Is Your Wi-Fi Network Ready for Video? May 2011

• Customers starting to push towards greater media over mobile scenarios

• Optimize cellular minute and data plans

• “Wireless by default, wired when necessary.” 2

• Network managers tasked to plan for convergence

• In many cases all wireless

• Trends are for greatly increased bandwidth usage

• Up to 100 personal video devices for each currently installed room system. 3

• Millions of personal mobile devices being used in the enterprise under BYOD policies

• These mobile devices depend on Wi-Fi but have consumer grade Wi-Fi mainly in drivers

• Poor audio/video quality and dropped calls

• Slowing the migration of voice/video to Wi-Fi

Can your network handle the load? • Average of 2.5 Wi-Fi enabled devices per user

• Multimedia UC traffic from 802.11n devices

Do you have ubiquitous coverage? • Networks designed for data/hotspot coverage won’t deliver a good

multimedia UC experience

Is your network ready for BYOD? • BYOD creates massive security issues

Is end-to-end QoS a challenge? • Networks often incorrectly tag multimedia traffic

• Encrypted UC traffic also needs correct Quality of Service (QoS)

Simple & Flexible Deployment

Highly Robust, Secure Wi-Fi

*BYOD Security & Support

Lync Qualified Wi-Fi Scales from Lync OnLine to Server 2013

Voice/Video Optimized End-to-End QoS for Encrypted Lync

*BYOD Enablement Onboards Any Device Securely

Voice

Video

Data One VLAN & one

SSID for all applications

Different QoS

levels over the air

Application fingerprinting

Isolates encrypted applications

Different

QoS levels

on the wire Microsoft AD

And Exchange

Core enterprise

network

Telephony

Gateway

PSTN

Lync

Server Laptop with Lync

Case Study

Packet

Loss Jitter (ms)

Delay

(ms) MOS

Competition .3679 6 27.75 2.249

Aruba .0102 1.5 11.25 3.902

Aruba

Improvement 35x less 3x less 60% less

~75%

Better

http://arubanetworks.com/lync

•

•

•

Aruba Readiness

Assessment for Lync

• What: Assesses readiness of

LAN, Wi-Fi, and guest access

infrastructure to simultaneously

handle voice, video, and data

across a mix of client devices

(PCs, iPads, smartphones)

• When: Aruba partner conducts

assessment prior to bid

preparation

• Why: Focuses the customer on

our joint strengths – rich UC

features, performance, security

– and highlights new trends –

like BYOD – they might have

overlooked

• How: Customer needs analysis

and on-site survey drive a

proposed system design and

ROI analysis

Lync works across platforms and devices

Desk Phone

Browser

Mobile

Mac

PC

Meeting Rooms

Tablets

Lync is familiar and engaging, across a variety of devices and platforms

Network health monitor

Fast in-call

device switching

Flexibility of Devices

Rich Choice on form factor, price and capabilities

26

ProtoSphere creates an always on

virtual collaboration workspace to

bring people together in the

enterprise.

Learn more at www.protonmedia.com. Watch a short video demo of ProtoSphere. Read a case study on how research firm PPD utilizes ProtonMedia and Microsoft

Technologies.

Immersive, Social, Learning in the

Cloud

Virtual Collaboration

ProtoSphere leverages Lync and

SharePoint to bring the right

people and the right data

together at exactly the right

moment to increase the speed

and effectiveness of knowledge

transfer.

It is a humanized, social display

layer of interconnected shared

spaces. Each representing an

always on Lync conference call

working both in the cloud and

on premises.

Participants are represented by an

avatar connected to a SharePoint

profile, blog ,and wiki. This allows

your organization to leverage the

power of social production to

create and manage knowledge.

Hold your culture together over

distance in an engaging, human

way with an immersive 3D

environment.

The contextual environment

makes learning transformative

and is fully integrated with your

unified communications

infrastructure.

For sales contact John Reed

+1.215.631.1401.

LCS 2005 OCS 2007 OCS 2007 R2 Lync 2010 Office 15

Federation

Public IM

Connectivity

(PIC)

(Windows

Live, AOL,

and Yahoo)

+ Open

federation

with Lync

Microsoft

Office

Communications

Server (OCS)

deployments

+ Stand-alone

Extensible

Messaging

and Presence

Protocol

(XMPP)

gateway

+ On-

premises to

online

federation

+ Native

XMPP

gateway

+ Skype

federation

Voice Customer Momentum

70

86%

33,000 Voice users

15,000 Voice users 4,300 Voice users

33,000 Voice users

15,000 Voice users

7,000 Voice users

3M

250

270

Enable and improve mobile productivity Communicate in real time with colleagues, customers and partners from virtually anywhere

Enable new ways of collaboration with voice & video using a single unified client Share ideas and keep teams in sync Reduce costs related to video conferencing, telephony and travel

Reduce costs through simplification and consolidation Manage with common and familiar tools Reduce total cost of ownership with integration and shared infrastructure

Accelerate adoption of online services Reduce IT operations costs Enables a path to unified communications – following a customer’s blueprint

Enable and improve mobile productivity Communicate in real time with colleagues, customers and partners from virtually anywhere

Enable new ways of collaboration with voice & video using a single unified client Share ideas and keep teams in sync Reduce costs related to video conferencing, telephony and travel

Planning • Wi-Fi only vs. mixed wired and Wi-Fi deployments

• Determine devices support requirement (11g/n - 11b?)

• Determine density - regular office space - conference room – common areas

• Determine workloads over Wi-Fi - Real-time media support

• Type of devices connected – Enterprise notebook and/or “BYOD” (Bring-your-own-device)

• Mobile device support - Powersave features

• Support for guests SSID and mobile device SSID

• QoS support (WMM for Wi-Fi)

Infrastructure recommendations • Enterprise WLAN controller with thin enterprise grade APs or standalone APs

• Deploy 802.11n APs

• Implement WPA2 in Enterprise Mode

• Deploy APs featuring dual (concurrent) 2.4 GHz and 5 GHz operation with 3x3 configuration and 1 Gbps backhaul

• Support for RF auto radio management of channel and signal strength

• Fast BBS transition support – OKC

• Sufficient AP density for seamless coverage. Deploy applicable AP density for required coverage and capacity but keep signal levels between -45dbm to -65dbm and SNR better then 30db (40db preferred)

• Design for capacity based on # of clients in coverage area

• Plan for overlapping AP coverage (redundancy) is required

• Deploy in large conference rooms multiple APs

• Enable AP load balancing

Infrastructure recommendations continued

• 2.4 GHz band:

• Drop 11b support

• Limit 11n support to 20 MHz channels

• 5 GHz band:

• Enable band steering of dual band capable devices to 5 GHz

• 40 MHz channel

• Implement QoS/WMM with EF queue for WMM Voice

• Enable WMM on APs for QoS but not mandatory. Enable QoS on Lync servers and clients

• Ensure proper QoS on wired network with slower links

• Ability to classify and prioritize Lync traffic (SIP-TLS) in the presence of lower priority data traffic

• Enable power saving mechanisms ( Legacy or UAPSD) // recommended DTIM is 2 for voice if using legacy mode

Client recommendations • Enterprise class notebooks

• High-quality dual band NIC with at least 2x2:2 configuration

• Support for Radio resource management 802.11k

• Real-time media optimized/certified NIC and drivers

• Manage NIC driver versions

• Mobile devices supporting dual band is better

• BYOD is a reality so be prepared

Recommendations • Upgrade 11b and 11g routers to 11n

• Evaluate “Default” channel on 2.4 GHz – most Wi-Fi routers default to “6”

• Upgrade Wi-Fi routers supporting concurrent dual band with 2x2:2 configuration

• 11n 2.4 GHz band limit to 20 MHz channels

• “Move” dual band devices to 5 GHz (unless there are range limitations)

• Source of RF interference in 2.4 GHz

Neighbor APs on the same channel

Bluetooth devices

Game consoles (wireless controllers)

Cordless phones

• Avoid wireless range extenders (if possible)

• Implement application (port/protocol) based QoS for real-time media on Wi-Fi router

Recommendations • Plan for usage and concurrently connected devices

• Small deployment SMB or entry level Enterprise AP/Controller

• Multiple APs if more than 15 concurrent users are anticipated

• Deploy SMB APs which support basic load balancing

• Typically limited to 2.4 GHz band

• Implement policies, such as per device bandwidth quota

• Block traffic for typical file sharing applications