Customer flow - 20% implementation
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Transcript of Customer flow - 20% implementation
Customer flow
20% implementation
1 We believe leadership is the fundamental solution, and we
strive to develop it in every experience we offer. We dream
to be accessible for everyone everywhere by 2020.
That’s why we’re challenging our business model in
its revenue streams and cost structure so that we
can move towards it from a financial perspective.
2
3Keeping in mind the balance of our
current internal needs as AIESEC and
our customers’ needs.
1 We believe leadership is the fundamental solution, and we
strive to develop it in every experience we offer. We dream
to be accessible for everyone everywhere by 2020.
That’s why we’re challenging our business model in
its revenue streams and cost structure so that we
can move towards it from a financial perspective.
2
3Keeping in mind the balance of our
current internal needs as AIESEC and
our customers’ needs.
IS TAKING THAT FIRST STEPTHE HARDEST PART OF ANY JOURNEY
I’M GOING TO TAKE IT.
Growth mindset MCP
SOMEONE SAID..
Meanwhile…Other
decided to put the
responsibility on next
genera5on’s shoulders..
“What about YOU?
“What about YOU?
…
IMAGINE
IMAGINEif you bring your matching peak forward…
if you start having a huge amount of matches during January and February for your Summer Peak…if your opportunities are visible for everyone everywhere… if your don’t depend on your country partners supply…
It’s possible.. See this case…
Accepted -‐ oGCDP
0
30
60
90
120
July August Sept Oct
20142015 They
a-racted
3 TIMES more people than the previous year.
Argen5na’s matches peak used to be during November. This year it was during September and October. They had more
than 100% growth
3 steps to turn this dream into reality..
-
TURN ITINTO
REALITY
1 Financial Model•100% payment on match •Distribu5on model for LCs
2 Partnerships• Focus on Opportunity Marke5ng • Value Delivery • OGX: Market Research of specific
countries to promote based on YS data.
• Start promo5ng OP, not only your partnerships!
3 OP usage• Match using OP • Re-‐direct all your opens to OP • Promote specific opportuni5es (OP
Link)
Don’t fail leading the changeSee this GCP
LET’S ZOOM Financial Model
1) Use MCP elec5on assembly. 2) Validate the change with: external sources (customer perspec5ve, you can make customer interviews), data, stories from other en55es. 3) Guarantee your team and LCPs understand what’s behind all these changes! Check BM
WHEN?
WHO?
TIPS
WHAT?
Before the end of January. You can’t do it in the middle of your peak!
People to involve? MC VP Finances, MC team, Finances subcommiaee or Steering team (if you have).
Check it all here: Finances Summit OUTPUT
RUSSIA JAPAN
SENEGAL
UGANDA
VIETNAM
MOLDOVAHUNGARY
PUERTO RICO REPUBLIC OF MACEDONIA
URUGUAY
ARGENTINA
SPAIN
LIBERIA ITALYEGYPT
BRAZIL
CHILE
BELGIUM
30 En55es have fully switched-‐ here you can find some of them!
LAOS LITHUANIA IRAN SEYCHELLES MONTENEGRO VENEZUELA
MOZAMBIQUE
ALGERIA COLOMBIA BURKINA FASO TAIWAN SLOVAKIA
You’ll never know what you’re
CAPABLE of un5l you take
FIRST STEP and
that
GO FOR IT !
Are you ready?