Customer flow - 20% implementation

16
Customer flow 20% implementation

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Transcript of Customer flow - 20% implementation

Page 1: Customer flow - 20% implementation

Customer flow

20% implementation

Page 2: Customer flow - 20% implementation

1 We believe leadership is the fundamental solution, and we

strive to develop it in every experience we offer. We dream

to be accessible for everyone everywhere by 2020.

That’s why we’re challenging our business model in

its revenue streams and cost structure so that we

can move towards it from a financial perspective.

2

3Keeping in mind the balance of our

current internal needs as AIESEC and

our customers’ needs.

1 We believe leadership is the fundamental solution, and we

strive to develop it in every experience we offer. We dream

to be accessible for everyone everywhere by 2020.

That’s why we’re challenging our business model in

its revenue streams and cost structure so that we

can move towards it from a financial perspective.

2

3Keeping in mind the balance of our

current internal needs as AIESEC and

our customers’ needs.

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IS TAKING THAT FIRST STEPTHE HARDEST PART OF ANY JOURNEY

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I’M GOING TO TAKE IT.

Growth mindset MCP

SOMEONE SAID..

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Meanwhile…Other  

decided  to  put  the  

responsibility  on  next  

genera5on’s  shoulders..  

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“What  about  YOU?

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“What  about  YOU?

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IMAGINE

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IMAGINEif you bring your matching peak forward…

if you start having a huge amount of matches during January and February for your Summer Peak…if your opportunities are visible for everyone everywhere… if your don’t depend on your country partners supply…

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It’s  possible..      See  this  case…  

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Accepted    -­‐  oGCDP

0

30

60

90

120

July August Sept Oct

20142015 They  

a-racted    

3  TIMES  more  people  than  the  previous  year.  

Argen5na’s  matches  peak  used  to  be  during  November.  This  year  it  was  during  September  and  October.  They  had  more  

than  100%  growth

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3  steps  to  turn  this  dream  into  reality..    

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-

TURN ITINTO

REALITY

1 Financial  Model•100%  payment  on  match    •Distribu5on  model  for  LCs

2 Partnerships• Focus  on  Opportunity  Marke5ng    • Value  Delivery  • OGX:  Market  Research  of  specific  

countries  to  promote  based  on  YS  data.  

• Start  promo5ng  OP,  not  only  your  partnerships!  

3 OP  usage• Match  using  OP    • Re-­‐direct  all  your  opens  to  OP    • Promote  specific  opportuni5es  (OP  

Link)  

Don’t  fail  leading  the  changeSee  this  GCP

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LET’S ZOOM Financial  Model

1)  Use  MCP  elec5on  assembly.                                                                                                                                    2)  Validate  the  change  with:  external  sources  (customer  perspec5ve,  you  can  make  customer  interviews),  data,  stories  from  other  en55es.                                                                                                                                          3)  Guarantee  your  team  and  LCPs  understand  what’s  behind  all  these  changes!  Check  BM

WHEN?

WHO?

TIPS

WHAT?

Before  the  end  of  January.    You  can’t  do  it  in  the  middle  of  your  peak!  

People  to  involve?  MC  VP  Finances,  MC  team,  Finances  subcommiaee  or  Steering  team  (if  you  have).  

Check  it  all  here:  Finances  Summit  OUTPUT  

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RUSSIA JAPAN

SENEGAL

UGANDA

VIETNAM

MOLDOVAHUNGARY

PUERTO RICO REPUBLIC OF MACEDONIA

URUGUAY

ARGENTINA

SPAIN

LIBERIA ITALYEGYPT

BRAZIL

CHILE

BELGIUM

30 En55es  have  fully  switched-­‐  here  you  can  find  some  of  them!  

LAOS LITHUANIA IRAN SEYCHELLES MONTENEGRO VENEZUELA

MOZAMBIQUE

ALGERIA COLOMBIA BURKINA FASO TAIWAN SLOVAKIA

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You’ll  never  know  what  you’re  

CAPABLE of  un5l  you  take

FIRST STEP and  

that

GO FOR IT !  

Are you ready?