Customer Experience Accelerates the Future
-
Upload
crowdsourcing-week -
Category
Environment
-
view
63 -
download
1
Transcript of Customer Experience Accelerates the Future
today’s situation in Belgium, Germany, the Netherlands, Spain, UK, ..Blind distribution by inert & centralised institutions.
inefficient structures & organisations
top-down approach by decision makers / politicians
lack of long term energy policy
lack of incentives for the end-user
Motivation bridges theIntention - Action - Gap
Motivation = x EXPECTANCY
IMPULSIVENESS x DELAY
VALUE
June crosses this gap
90% marktaandeel
> 70% market share
€ 507
S M A R T S A V I N G
Address consumer needs through digital
innovation
251 €
avg potential saving 2015
per household
S M A R T S A V I N G
Address consumer needs through digital
innovation
64,1 %
> 2 years since last switch
251 €
avg potential saving 2015
per household
S M A R T S A V I N G
Address consumer needs through digital
innovation
64,1 %
> 2 years since last switch
67,5 %
no time for DIY251 €
avg potential saving 2015
per household
20+ suppliers, 100+ energy tariffs, 60+ promotions
1 2
S M A R T S A V I N G
today
Improve (home) energy management
2018 - 2020
S M A R T E N E R G Y
Address consumer needs through digital
innovation
supplier A
supplier B
supplier C
customer expectations : lower bills
energy informationpersonalised insights
benchmarking
2016
huisPlug & Play battery basedreader for electricity and gas meter.
1 2
Distributed energy system
3
S M A R T S A V I N G
today 2017 - 2018
S M A R T E N E R G Y S M A R T D I S T R I B U T I O N
2019 - …
Address consumer needs through digital
innovation
Improve (home) energy management
• continuous increase of distribution & transport costs
• almost 50% of total energy invoice is distribution & transport
• automated peer2peer energy distribution improves efficiency
You had electricity.
Now you will have Power.
June is a smart & hassle free energy service.
June constantly looks for the best market prices and automatically switches your energy contract to cheaper providers.
No more paperwork & guaranteed savings.
S M A R T S A V I N G
Experience is more important than numbers
Innovation improves things exponentially
Everyone wants lower bills
Customers don’t want to waste energy on energy
Customers value personalised insights