Curtis Leach - MRKTG & MCR SAT Rubric Completed
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Transcript of Curtis Leach - MRKTG & MCR SAT Rubric Completed
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7/28/2019 Curtis Leach - MRKTG & MCR SAT Rubric Completed
1/12
PROGRAMME: ABE - BM - Level 5 Diploma
DURATION: 1:00 pm - 3:30 pm
SaturdayMODE: Saturday
Marketing
LECTURER: Curtis Leach
CAMPUS: Trincity Campus
Lecture
Number
Time Hrs Cum
Hrs
Lecture Topic (s)
1 SAT 29-Jun-2013 1:00 pm - 3:30 pm 2.5 2.50 Development of Marketing/Developing a Mkg. Orientation
2 SAT 6-Jul-2013 1:00 pm - 3:30 pm 2.5 5.00 Synergy with other Organization Functions/Org. for Mkg.
3 SAT 13-Jul-2013 1:00 pm - 3:30 pm 2.5 7.50 External Fators affecting Mkg.
4 SAT 20-Jul-2013 1:00 pm - 3:30 pm 2.5 10.00 SWOT/The Marketing Mix
5 SAT 27-Jul-2013 1:00 pm - 3:30 pm 2.5 12.50 Integration of Markting Strategies
6 SAT 3-Aug-2013 1:00 pm - 3:30 pm 2.5 15.00 Tools for Formulating Marketing Strategies
7 SAT 10-Aug-2013 1:00 pm - 3:30 pm 2.5 17.50 Developing Marketing Programmes
8 SAT 17-Aug-2013 1:00 pm - 3:30 pm 2.5 20.00 Implementing and Controlling the Marketing Plan
9 SAT 24-Aug-2013 1:00 pm - 3:30 pm 2.5 22.50 The Research Process
SAT 31-Aug-2013 INDEPENDENCE DAY
10 SAT 14-Sep-2013 2.5 25.00Research Methods/Marketing Information Systems
11 SAT 21-Sep-2013 1:00 pm - 3:30 pm 2.5 27.50 Consumer Buying Process and its Influences
COMPONENT:
Lecture Day &
Date
CENTRE FOR CERTIFIED PROFESSIONAL PROGRAM
COURSE OUTLINE
DAY(S):
-
7/28/2019 Curtis Leach - MRKTG & MCR SAT Rubric Completed
2/12
PROGRAMME: ABE - BM - Level 5 Diploma
DURATION: 1:00 pm - 3:30 pm
Saturday
MODE: Saturday
Marketing
LECTURER: Curtis Leach
CAMPUS: Trincity Campus
Lecture
Number
Time Hrs Cum
Hrs
Lecture Topic (s)
COMPONENT:
Lecture Day &
Date
CENTRE FOR CERTIFIED PROFESSIONAL PROGRA
COURSE OUTLINE
DAY(S):
12 SAT 28-Sep-2013 1:00 pm - 3:30 pm 2.5 30.00 Psychology of Consumer Behaviour
13 SAT 5-Oct-2013 1:00 pm - 3:30 pm 2.5 32.50 Product Matters
14 SAT 12-Oct-2013 1:00 pm - 3:30 pm 2.5 35.00 The PLC/New Product Development
15 SAT 19-Oct-2013 1:00 pm - 3:30 pm 2.5 37.50 Pricing Strategies
16 SAT 26-Oct-2013 1:00 pm - 3:30 pm 2.5 40.00 Distribution Strategies
17 SAT 2-Nov-2013 1:00 pm - 3:30 pm 2.5 42.50 Marketing Communication Strategies
18 SAT 9-Nov-2013 1:00 pm - 3:30 pm 2.5 45.00 Services Marketing
19 SAT 16-Nov-2013 1:00 pm - 3:30 pm 2.5 47.50 Marketing and New Technologies
20 SAT 23-Nov-2013 1:00 pm - 3:30 pm 2.5 50.00 Review
________________________________
Lecturer Signature
Key / LegendLt = Lecture T=Tutorial Lb = Lab EP = Exam Prep
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7/28/2019 Curtis Leach - MRKTG & MCR SAT Rubric Completed
3/12
PROGRAMME: ABE - BM - Level 5 Diploma
DURATION: 1:00 pm - 3:30 pm
SaturdayMODE: Saturday
Marketing
LECTURER: Curtis Leach
CAMPUS: Trincity Campus
Lecture
Number
Time Hrs Cum
Hrs
Lecture Topic (s) No./ T
of
Sess
COMPONENT:
Lecture Day &
Date
CENTRE FOR CERTIFIED PROFESSIONAL PROGRAMM
COURSE OUTLINE
DAY(S):
________________________________
Date Submitted
Last Notes: SBCS reserves the right to make changes to the information contained herein. Any changes effected to the information
contained herein will be made known to all students concerned via class announcement. It is thus the responsibility of the student
to attend all classes and to keep abreast of matters should they be absent from any class session. Students are advised and encouragedto contact their fellow classmates for updates where class sessions have been missed.
Date syllabus last modified: Jan 3, 2012
________________________________ ______
Unit Manager Signature Quality
________________________________ ______
Date received Date re
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7/28/2019 Curtis Leach - MRKTG & MCR SAT Rubric Completed
4/12
Items Due For
Next Class
Read Chapter 2
Revise Chapter
1
Read Chapter 3
Revise Chapters1 & 2
Read Chapter 4
Revise Chapters
1 - 3
Read Chapter 5
Revise Chapters
1-4
Read Chapter 6
Revise Chapterr
1-5
Learn.
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7/28/2019 Curtis Leach - MRKTG & MCR SAT Rubric Completed
5/12
Items Due For
Next Class
Learn.
Read Chapter 7
Revise Chapters
1-6
Read Chapter 8
Revise Chapters
1-7 Read
Chapter 9
Revise Chapters
1-8 Read
Chapter 10
Revise Chapters
1-9 Read
Chapter 11
Revise Chapters
1-10 Read
Chapter 12
Revise Chapters
1 -12
______
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7/28/2019 Curtis Leach - MRKTG & MCR SAT Rubric Completed
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Items Due For
Next Class
Learn.
_______
_______
_______
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7/28/2019 Curtis Leach - MRKTG & MCR SAT Rubric Completed
7/12
PROGRAMME: ABE - BM - Level 5 Diploma
DURATION: 3:30 pm - 6:00 pm
SaturdayMODE: Saturday
Managing the Customer Relationship
LECTURER: Curtis Leach
CAMPUS: Trincity Campus
Lecture
Number
Time Hrs Cum
Hrs
Lecture Topic (s)
1 SAT 6-Jul-2013 3:30 pm - 6:00 pm 2.5 2.50 Introduction/Difference between the Customer nad Consume
2 SAT 13-Jul-2013 3:30 pm - 6:00 pm 2.5 5.00 Customer Satisfaction/Evaluating Service Quality
3 SAT 20-Jul-2013 3:30 pm - 6:00 pm 2.5 7.50 Customer Loyalty/Competitive Advantage/Profitability
4 SAT 27-Jul-2013 3:30 pm - 6:00 pm 2.5 10.00 Effects of the Macro environmental Factors on Customers
5 SAT 3-Aug-2013 3:30 pm - 6:00 pm 2.5 12.50 Impact of Org. Structures on Customer Satisfacction
6 SAT 10-Aug-2013 3:30 pm - 6:00 pm 2.5 15.00 Organization Growth and Changes in the Org Structure
7 SAT 17-Aug-2013 3:30 pm - 6:00 pm 2.5 17.50 How Organizational Culture and its influence on Staff
8 SAT 24-Aug-2013 3:30 pm - 6:00 pm 2.5 20.00 Pros and Cons of Inhouse vs Outsourcing of Customer Servic
9 SAT 24-Aug-2013 3:30 pm - 6:00 pm 2.5 22.50 elationship between Technology and Customer Service/ & Mg
SAT 31-Aug-2013 INDEPENDENCE DAY
10 SAT 7-Aug-2013 3:30 pm - 6:00 pm 2.5 25.00 Mid Term Assessment
COMPONENT:
Lecture Day &
Date
CENTRE FOR CERTIFIED PROFESSIONAL PROG
COURSE OUTLINE
DAY(S):
-
7/28/2019 Curtis Leach - MRKTG & MCR SAT Rubric Completed
8/12
PROGRAMME: ABE - BM - Level 5 Diploma
DURATION: 3:30 pm - 6:00 pm
SaturdayMODE: Saturday
Managing the Customer Relationship
LECTURER: Curtis Leach
CAMPUS: Trincity Campus
Lecture
Number
Time Hrs Cum
Hrs
Lecture Topic (s)
COMPONENT:
Lecture Day &
Date
CENTRE FOR CERTIFIED PROFESSIONAL PROG
COURSE OUTLINE
DAY(S):
11 SAT 14-Sep-2013 3:30 pm - 6:00 pm 2.5 27.50 Commnication process/methods
12 SAT 21-Sep-2013 3:30 pm - 6:00 pm 2.5 30.00 Communicating with customers and feedback
13 SAT 28-Sep-2013 3:30 pm - 6:00 pm 2.5 32.50 Recruitment and Selection Processes
14 SAT 5-Oct-2013 3:30 pm - 6:00 pm 2.5 35.00 Induction processes/Development programmes
15 SAT 12-Oct-2013 3:30 pm - 6:00 pm 2.5 37.50 Managing Performance/Motivation/Turnover
16 SAT 19-Oct-2013 3:30 pm - 6:00 pm 2.5 40.00 Internal Marketing and Customer Satisfaction
17 SAT 26-Oct-2013 3:30 pm - 6:00 pm 2.5 42.50 Employee satisfaction/Team building
18 SAT 2-Nov-2013 3:30 pm - 6:00 pm 2.5 45.00 End of Term Assessment
19 SAT 9-Nov-2013 3:30 pm - 6:00 pm 2.5 47.50 Review
20 SAT 16-Nov-2013 3:30 pm - 6:00 pm 2.5 50.00 Review
________________________________
Lecturer Signature
________________________________
Date Submitted
Key / LegendLt = Lecture T=Tutorial Lb = Lab EP = Exam Prep
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7/28/2019 Curtis Leach - MRKTG & MCR SAT Rubric Completed
9/12
PROGRAMME: ABE - BM - Level 5 Diploma
DURATION: 3:30 pm - 6:00 pm
Saturday
MODE: Saturday
Managing the Customer Relationship
LECTURER: Curtis Leach
CAMPUS: Trincity Campus
Lecture
Number
Time Hrs Cum
Hrs
Lecture Topic (s) N
COMPONENT:
Lecture Day &
Date
CENTRE FOR CERTIFIED PROFESSIONAL PROGRAM
COURSE OUTLINE
DAY(S):
Last Notes: SBCS reserves the right to make changes to the information contained herein. Any changes effected to the information
contained herein will be made known to all students concerned via class announcement. It is thus the responsibility of the student
to attend all classes and to keep abreast of matters should they be absent from any class session. Students are advised and encourag
to contact their fellow classmates for updates where class sessions have been missed.
Date syllabus last modified: Jan 3, 2012
________________________________ _
Unit Manager Signature Q
________________________________ _
Date received D
-
7/28/2019 Curtis Leach - MRKTG & MCR SAT Rubric Completed
10/12
Items Due
For Next
Class
Read
Chapter 2
Revise
Chapter 1
Read
Chapter 3
Revise
Chapters 1 &
2
Read
Chapter 4
Revise
Chapters 1 -
3
Revise
Chapters 1-4
Read
Chapter 5
to Learn.
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7/28/2019 Curtis Leach - MRKTG & MCR SAT Rubric Completed
11/12
Items Due
For Next
Class
to Learn.
Read
Chapter 6
Revise
Chapters 1-5
Read
Chapter 7
Revise
Chapetrs 1-6
Revise
Chapters 1-7
________
e
_________
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7/28/2019 Curtis Leach - MRKTG & MCR SAT Rubric Completed
12/12
Items Due
For Next
Class
to Learn.
_________
_________