CURRENT STATE OF SME DIGITAL LOCAL SMEs SAY THAT DIGITAL TRANSFORMATION TRANSFORMATION … · 2019....
Transcript of CURRENT STATE OF SME DIGITAL LOCAL SMEs SAY THAT DIGITAL TRANSFORMATION TRANSFORMATION … · 2019....
Singapore is gearing up on its efforts to become a leading digital economy.There is a pressing need for SMEs to also go digital to stay competitive.
To find out how local SMEs are progressing on their digital transformation journeys, the Association of Small and Medium Enterprises (ASME) and Microsoft Singapore polled over 1,000 local SME business owners and IT decision makers.
Singapore SMEs: Are You Ready for a Digital Future?
CURRENT STATE OF SME DIGITAL TRANSFORMATION IN SINGAPORE
of SMEs are aware of Digital Transformation
57%of SMEs have adopted Digital Transformation
1 in 4 SMEs see their Digital Transformation efforts as relatively successful
56%
LOCAL SMEs SAY THAT DIGITAL TRANSFORMATION WILL ALLOW THEM TO ENJOY…
in average projected
cost savings
22%in average projected
revenue gains
26%
Improving business operations efficiency
Attract new customers
4 PILLARS OFDIGITAL TRANSFORMATION ARE PRIORITISED ALMOST EQUALLY
BENEFITS OF ADOPTING DIGITAL TRANSFORMATION
PREFERRED DIGITAL TRANSFORMATION PARTNER
ENABLING DIGITAL TRANSFORMATION
TOP TECHNOLOGY SOLUTIONS SMEs PLAN TO ADOPT
Big data & advanced analytics
Artificial intelligence/
machine learning
E-commerce platforms
Business process apps
1
2 Increase workforce efficiency 3 Cost
savings 3
Perceived high cost
Difficult to integrate
BARRIERS TODIGITAL TRANSFORMATION
1
2 Nourgency3 Lack of digitally-skilled
workforce4
Around 1 in 2 SMEs are already leveraging Microsoft technology. In Singapore, Microsoft works with over 2,200 partners, who are building solutions for SMEs and other organisations across various industries.
To learn more about how Microsoft is enabling digital transformation successfor small businesses, please visit: https://www.microsoft.com/en-sg/smb
The ASME-Microsoft SME Digital Transformation Study polled 1,057 SME business decision makers in Singapore to understand their digital transformation journey.
Respondents are Singapore SME owners or key decision makers involved in shaping their organisations’ digital strategy across different sectors: 38% Key Decision Maker, 36% Joint Decision Maker, 25% Key Influencer.
SMEs in Singapore defined as companies that are registered and operating in Singapore, have at least 30% local shareholding AND group annual sales turnover of less that S$100m OR employment size of not more than 200 workers.
Technology vendors
Government agencies
Informal sources and word-of-mouth
ABOUT THE STUDY
#1 #2 #3 #4
73%
Engage customers
73%
Optimiseoperations
70%
Transformproducts
67%
Empoweremployees