Lori MillerLoribrookemiller@gmail.com

Qualifications

Experienced Project Manager/Coordinator that has successfully completed over 20 projects of different sizes and scope. Experienced Epic Activation Support (ATE)- Cadence, Prelude, ASAP and ClinDoc Experienced Cerner Activation Support- CPOE, PowerChart, PowerNote, PathNet, SurgiNet, FirstNet and Ambulatory Experienced HR Professional that has managed various programs with over 400 employees. Recognized for maintaining high levels of operational excellence and providing focused project delivery and resource

utilization based on recognized best-practice processes and excellent negotiation and communication skills. Responsibilities include project/contract and resource coordination, change management, process reengineering and process

improvement. Proven ability to manage cross-functional teams and multiple projects in heavily matrixed environments interacting with all

levels of management. Over 5 years management experience.

Work Experience

TEKsystems, Boston, MA June 2016– PresentEpic Super User Manager/Project ManagerNorth Shore Medical Center, Partners Healthcare

Through collaboration with Project Delivery leadership, assisted in a successful Epic “Go-Live” delivery model for large (500+) EMR activation in Northern Massachusetts.

Planned and set-up Control Centers and Command Centers. Assisted in building, staffing and maintaining schedules for all staff and contractors at all sites in Healthstream, RSVP book

and ShiftHound logistical management tool. Managed staff and contractors check-in/check-out process. Scheduled and led meetings with executive leadership to provide project oversight and direction. Created and led orientation sessions for 700+ internal and external ATE support resources. Assessed Control Center/Command Center needs and fulfilled them accordingly before, during and after projects. Worked with other contracted support staff and project leadership to ensure staffing levels were where they needed to be. Conducted rounds at each hospital to ensure staff satisfaction of support. Maintained SharePoint site with relevant reports and documentation.

Consulting Companies March 2010 – June 2016Epic & Cerner Project Implementation Lead

Through collaboration with Project Delivery and Recruiting leadership, developed a successful “Go-Live” delivery model for large (300+) EMR activations and Go-Lives throughout the U.S.

Full life cycle recruiting and onboarding for all contractors on projects. HR responsibilities that included compensation, conflict resolutions, counseling, training and time off scheduling/tracking. Handled the scope, schedule and overall quality of delivery for projects. Oversaw and managed contractors at the client site to include onboarding and offboarding. Assisted with logistics for training end users. Coordinated supplies and food needed for end users during their training. Conducted contract negotiations for space and systems needed for the projects. Traveled 100% of the time. Clients included:

o Wheaton Franciscan Health- Epic Inpatient – 1/16-2/16 (Resource Coordinator)o Newton Wellesley Hospital, Partners Healthcare- Epic Inpatient/Ambulatory- 3/16-4/16 (Lead Resource Manager)o Cleveland Clinic- Epic Inpatient/Ambulatory- 2/16-3/16 ( Resource Manager)o Kaiser Permanente- PathNet Implementation- 12/15o MD Anderson- PathNet Implementation- 11/15o Jefferson County HR/Payroll and Financial Implementation ( Junior Project Manager) 3/15-6/15o Memorial Hospital and Clinics- Cerner Inpatient and Ambulatory 6/14-2/15 (Classroom Physician Trainer)o Albert Einstein Clinics- Cerner phase XII & XIII 3/14-4/14 (Team Lead)o UNC (Chapel Hill, NC)- Epic 11/2013o Albert Einstein Clinics- Cerner Ambulatory (Team Lead)o Baptist Princeton- Epic (Project Manager and Lead)

o Rogue Valley Medical Center- Epico Reading Hospital- Epic (Team Lead)o University Illinois Chicago Hospital- Cernero Albert Einstein Hospital Montgomery- Cerner (Resource Manager)o Albert Einstein Clinics- Cerner Ambulatory o Jacksonville Baptist Hospital- Cerner (Lead Resource Manager)o Howard Regional Health System- Cernero Desert Springs Hospital- Cerner (Team Lead)o Lafayette General Hospital- (Team Lead)( Classroom Physician Trainer)o Carolinas Medical Center- Cernero Delta Regional Medical Center- Cerner (Team Lead) (Classroom Physician Trainer)o Shady Grove Adventist Hospital- Cernero Fremont Area Medical Center- Cerner (Team Lead)o Albert Einstein Hospital(Main Campus)- Cernero Baylor University Medical Center- Eclypsis

St Vincent’s East Emergency Department, Birmingham, AL July 2010 – June 2011Unit Coordinator/Secretary & Patient Care Technician

Skills

Proficient with Word, Excel, PowerPoint, Outlook, Project, Visio, PeopleSoft, Shifthound and Shiftboard. Excellent leadership and communication skills to interface with all levels of personnel in a multi-cultural team-orientated

environment. Detailed to develop and maintain operating budgets as well as prepare high-level technical reports. Professional and diplomatic for dealing with customers, both internal and external.

EducationJefferson State Community College, Associates of Art

References available upon request