Cultural Competency- Basis for Quality

CULTURAL COMPETENCY-

BASIS FOR QUALITY

Veronica Kelley, LCSW

Cultural Competency Officer

SBC DBH/OCCES

ROP Training July 13, 2010

WHAT IS CULTURAL COMPETENCY? Providing services in

a way that makes sense to the person/s you are providing it to.

Culture: Any group that shares beliefs, values, norms

Competent: Ability to do…

Congruent set of practice skills, knowledge, behaviors, attitudes & policies that come together in a system, agency or among providers and pros that enables that system to work effectively cross culturally- Cross et al, 1989

CULTURAL COMPETENCY It is the right

thing to do

Services aren't quality if they aren't culturally appropriate

It is also the law

CULTURAL COMPETENCY REGULATIONS Title VI of the Civil

Rights Act of 1964 “no person in the

United States shall on the ground of race, color or national origin be excluded from participation in, denied the benefits of, or be subjected to discrimination under any program or activity receiving federal financial assistance” (42 U.S.C. 200d)

Also prohibits recipients of federal funds from providing services to LEP persons that limited in scope or lower in quality than those provided to others.

CULTURAL COMPETENCY REGULATIONS Executive Order

13160- Non discrimination

on the basis of race, sex, color, national origin, disability, religion, age, sexual orientation and the status as a parent in Federally conducted Education and Training programs

California Educational Code221.5-231.5- Sex

Equity in Education8230-8233- Migrant

Children Education 8850.5-Family

relationships and Parenting Education*

1300-CA. Public Civil Liberties Act*

SAN BERNARDINO ROP

SAN BERNARDINO GENERAL

CONSIDER CULTURAL IMPACT OF FAMILIES/LIVING SITUATION ON STUDENTS

CAUCASIAN Family values can be varied Majority culture American education system easier to

comprehend Focus generally on

independence/autonomy/success of self

LATINO Family system may be more traditional

to native country traditions/beliefs Parental unit may be working multiple

jobs May be paternal authority with maternal

responsibility If newer arrival, may be monolingual

parents Extended family Value education

AFRICAN AMERICAN Can be of African

Heritage/Caribbean/Black Family system extended Long history of bias negatively

impacting black children, especially boys

Maternal responsibility/authority

ASIAN PACIFIC ISLANDER Value education Stigma extends to everyone in

family/community Obedience to parents Intergenerational stress

NATIVE AMERICAN INDIAN Long history of trauma with school

system Distrust with majority system Family systems are very extended Many may include indigenous

practices/stories, etc.

CULTURAL COMPETENCY In closing; you must understand the

make up and culture of your students in order to provide them a more effective educational experience.

Formal education will make you a living; self education will make you a fortune~ John Rohn

Alcohol and Drug Disorders

101

Presented by Gary R. Atkins, M.S.W.

Deputy Director, Program Operations,

Alcohol and Drug Services

268 W. Hospitality Lane, Suite 400

San Bernardino, CA 92415

San Bernardino County

Department of Behavioral Health

Elements of Addiction

Pre-AddictionFamily Issues Peer PressureChild Abuse/Neglect TraumaBio-chemistry Environment

San Bernardino CountyDepartment of Behavioral Health

Elements of Addiction

San Bernardino County Department of Behavioral Health

Pre-AddictionFamily Issues Peer PressureChild Abuse/Neglect TraumaBio-chemistry Environment

County of San BernardinoDepartment of Behavioral Health

Alcohol and Drug Services Administration

The Chronic Care and Recovery Support Framework

Gary Atkins, MSW

Deputy Director of Program Operations

County of San Bernardino Department of Behavioral Health

OBJECTIVES

To transform to a chronic care model for Behavioral Health Services.

To build unity across the alcohol and drug field.

To promote and understand the Institute of Medicine’s Chronic Care Framework.

To develop and implement ideas for systems integration and transformation.

County of San BernardinoDepartment of Behavioral Health

Creating the Roadmap for the Chronic Care and Recovery Support Framework

County of San Bernardino Department of Behavioral

Health

Current Prevention Services

Seven Contracted Environmental Prevention

Providers

Applied Researchand Data

Applied Researchand Data

Community Organization

Media Advocacy

Policy Development

EnforcementEnforcement


Current Alcohol and Drug Treatment Services

29 OUTPATIENT CLINICS

29 OUTPATIENT CLINICS

7 RESIDENTIAL CLINICS

7 RESIDENTIAL CLINICS

2DETOX CLINICS

2DETOX CLINICS

6RECOVERY CENTERS

6RECOVERY CENTERS

13 PC 1000 PROGRAMS

13 PC 1000 PROGRAMS

14DUI PROGRAMS

14DUI PROGRAMS

9DRUG COURTS

9DRUG COURTS

24 County of San Bernardino Department of Behavioral

Health

A substance abuse treatment service system should be designed …

With the understanding that addiction is a chronic disease.

Relapse is likely to happen, especially in early stages of recovery.

Clients have individual and multiple needs, therefore a continuum of care is necessary.

25County of San Bernardino


CREATING AN INTEGRATED QUALITY BASED TREATMENT SYSTEM

Provide regular feedback to providers regarding outcomes and advancement of the field.

Evidenced based practices• Data Collection• System Evaluation• Accountability for Measurable Outcomes

UnifiedLeadership

Regulate Facilities • Program Quality • Health and Safety

CollaborationAmong Systems


In Summary…

OUTCOME DATA WILL SHOW PROGRESS.

CHANGE IS GOOD, AND NEEDED…

FUNDING, ALWAYS AN ISSUE TO OVERCOME…

CAN BE AN OPPORUNITY TO REFRAME THE

FUTURE…

THE BIG

PICTURE


THANK YOU…

Gary Atkins, MSW

Deputy Director of Program Operations


County of San Bernardino

(909) 382-3079

[email protected]

Cultural Competency- Basis for Quality

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