Cultural Competence Modules

Running head: CULTURAL COMPETENCE MODULES 1

Cultural Competence Modules

Monica Cano, Allison Davis, Hector Solis-Ortiz, Ashley Trewartha

Loyola University Chicago

CULTURAL COMPETENCE MODULES 2

Table of Contents

Pre-Service Cultural Competence Module

Overview, Learning Objectives, and Resources

Prompts & Rubrics:

Discussion

Essay

Blog

Multimedia

Mid-Service Cultural Competence Module


Prompts & Rubrics:

Discussion

Essay

Blog

Multimedia

Post-Service Cultural Competence Module


Prompts & Rubrics:

Discussion

Essay

Blog

Multimedia

Reflection


Cultural Competence: Pre-Service Module


Cultural Competence Pre-Service Module Overview

Overview

Cultural competence is defined as (a) valuing diversity, (b) having the capacity to think

about your own culture and social identities, (c) being conscious of how people interact across

differences, (d) understanding historical and present-day challenges of the community and its

population, and (e) incorporating all of this knowledge into actual work (Cross et al., 1989).

The module focuses on Part (b) having the capacity to think about your own culture and social identities. The purpose of this activity is to help you begin to think about your own social identities before you begin your experience at your service site. Some examples of social

identities are race, ethnicity, sex, gender, faith, spirituality, sexuality, socioeconomic status,

ability status, body size, nationality, citizenship status, and education level. This module will also

help you reflect on what social identities you hold that might aid or challenge you in your work.

Learning Objectives

1. The student will reflect on their own identities and experiences to understand how the definition of cultural competence ties into their course and service experience.

2. The student will identify how they plan to implement specific course content that will inform their service learning experience.

3. The student will explain how their own identities affect their communication or ability to work with people with different backgrounds.


Resources

Curricula Enhancement Module Series: Definitions of Cultural Competence

http://www.nccccurricula.info/culturalcompetence.html

Cultural Competence: Establishing a Knowledge Structure

http://www.businessweek.com/adsections/diversity/diversecompet.htm

Cultural Competence in the Workplace: Challenges and Solutions

http://www.leadingage.org/magazine/Feature.aspx?id=5524

National Institutes of Health: Cultural Competency

http://www.nih.gov/clearcommunication/culturalcompetency.htm


Pre-Service Prompts

Discussion Board Prompt

Discussion Post Instructions:

In the ongoing process of being more culturally competent, it is helpful to start with who

we are as individuals. Start by picking two social identities that you hold. These can include, but

are not limited to race, ethnicity, sex, gender, faith, spirituality, sexuality, socioeconomic status,

ability status, body size, nationality, citizenship status, education level, etc. What advantages or

disadvantages do you feel that you experience based on these two social identities that you

chose?

For the two social identities you chose, think about the people you will be working in

partnership with at your service site. Will their identities be similar or different from your own?

What barriers might you face in working with different populations at your site? How do you see

the content of your course being useful to your work with the different populations you will be

collaborating with at your site?

Response Instructions:

Respond to two other individuals posts. Were there similarities or differences in their posts that stuck out to you? What did your peers write that helped you reflect on your own

response? Be sure to raise any questions that came up in reading their posts or areas in which

your peers could reflect more.


Pre-service Reflection Rubric

Discussion Assignment

Domain Being Assessed = Social Justice and Values

The Outcomes

Your Work is to

Demonstrate

The Assessment of those Outcomes Evidenced in Your Work

EXCELLENT/VERY

GOOD SATISFACTORY NEEDS WORK UNSATISFACTORY

What: You will list and

explain your own

identities.

You have described the

social identities you hold

in a complex way that

includes many

characteristics.


social identities you

hold in a way that

includes several

characteristics.

You have described

the social identities

you hold in a limited

way that includes few

characteristics.


social identities you hold in

a way that includes few, if

any, reference to

characteristics.

So What: You will

demonstrate an

understanding of

how your social

identities provide

you advantages

or disadvantages

in social

contexts.

You have critically

analyzed several of the

possible ways in which

your social identities

provide you advantages

and disadvantages in rich

and complex ways.

You have included several

references to ideas about

the origins/sources of

social identity.

You have analyzed

some of the possible

ways in which your

social identities provide

you advantages and

disadvantages in a

satisfactory way.

You have included

some references to

ideas about the

origins/sources of social

identity.

You have provided a

limited analysis of

the possible ways in

which your social

identities provide you

advantages and

disadvantages.

You have included

limited references to

ideas about the

origins/sources of

social identity.

You have provided no

analysis of the possible

ways in which your social


advantages and

disadvantages.

You have included no

reference to ideas about the


identity.

Now What: You are to apply

your insights

about social

context and

values to guide

your possible

future behaviors

and choices at

the service site.


examples of how an

increasing awareness of


which social context and

values affect perceptions,

interactions and choices

can guide future behaviors

at the site.

You have included

some examples of how

an increasing awareness

of the possible ways in

which social context

and values affect

perceptions,


can guide future

behaviors at the site.

You have included

limited examples of

how an increasing

awareness of the

possible ways in


and values affect

perceptions,

interactions and

choices can guide

future behaviors at

the site.


examples of how an

increasing awareness of the


social context and values

affect perceptions,

interactions and choices can

guide future decision

making or your examples

are inappropriate.

*Social context includes factors such as gender, race, socio-economic status, sexual orientation, faith, age, physical/mental

ability, and other characteristics by which society defines, describes or categorizes people.


Domain Being Assessed = Connection to Course Content

The Outcomes

Your Work is to

Demonstrate


EXCELLENT/VERY


What: You are to identify

course theories,

concepts, materials,

and/or objectives

that you plan to

implement at your

service learning

experience.

You have identified

several connections

between course

concepts, theories

and/or objectives and

your service learning

experience.

You have identified

some connections

between course

concepts, theories



experience.

You have Identified

limited connections

between course

concepts, theories



experience.

You have not identified

connections between course

concepts, theories,

objectives and your service

learning experience or the

connections you made are

inappropriate.

So What: You are to describe

the ways in which

you hope your

service -learning

experience will

enhance your

learning in the

course.

You have included

several examples of

the ways in which

service learning may

be relevant to or will

inform your learning.

You have included

some examples of the

ways in which service

learning may be

relevant to or will


You have included

limited examples of

the ways in which





examples of the ways in

which service learning may

be relevant to or will inform

your learning or the

examples you have provided

are inappropriate.

Now What: You are to apply the

insights you have

developed to guide

your future learning.

You have included a

detailed description of

how the insights you

have made thus far can

inform or guide your

future learning.

You have included

some description of




future learning.

You have included a

limited description of


have made thus far

can inform or guide



description of how the

insights you have made thus

far can inform or guide your

future learning.

Domain Being Assessed = Communication

The Outcome Your

Work is to

Demonstrate

The Assessment of that Outcome Evidenced in Your Work

EXCELLENT/VERY


You are to use

appropriate

conventions to

effectively

communicate

meaning.

The writing style you

use is well suited to

the assignment and the

audience, and conveys

meaning well without

the distraction of

grammar, syntax and

spelling errors.


use is suited to the

assignment and the


meaning with few

distractions from

grammar, syntax and

spelling errors.


use is somewhat

suited to the

assignment and the

audience, and

conveys meaning

somewhat well with

some distraction from

grammar, syntax and

spelling errors.

The writing style you use is

not suited to the assignment

and the audience, and

conveys limited meaning

and/or evidences notable

distraction from grammar,

syntax and spelling errors.


Essay Prompt

Part 1:

In the ongoing process of being more culturally competent, it is helpful to start with who

we are as individuals. What social identities do you hold? These can include, but are not limited

to race, ethnicity, sex, gender, faith, spirituality, sexuality, socioeconomic status, ability status,

body size, nationality, citizenship status, education level, etc. What advantages or disadvantages

do you feel that you experience based on the social identities that you hold?

Part 2:

Now reflect on who you will be interacting with at your service site. What identities do

you share with them or not share with them? What do you expect to encounter at your service

site? What barriers might you face in working with different populations at your site? What

identities do you have that might help you connect to the populations you will be working in

partnership with? How do you see the content of your course being useful to your work with the

different populations you will be collaborating with at your site?



Essay Assignment


The Outcomes

Your Work is to

Demonstrate


EXCELLENT/VERY



explain your own

identities.




includes many

characteristics.



hold in a way that

includes several

characteristics.

You have described




characteristics.




any, reference to

characteristics.

So What: You will

demonstrate an

understanding of

how your social

identities provide

you advantages

or disadvantages

in social

contexts.

You have critically






and complex ways.




social identity.

You have analyzed


ways in which your


you advantages and

disadvantages in a

satisfactory way.

You have included

some references to

ideas about the


identity.

You have provided a

limited analysis of


which your social


advantages and

disadvantages.

You have included


ideas about the

origins/sources of

social identity.





advantages and

disadvantages.




identity.


your insights

about social

context and

values to guide

your possible

future behaviors

and choices at

the service site.


examples of how an







at the site.

You have included





and values affect

perceptions,


can guide future


You have included

limited examples of

how an increasing

awareness of the

possible ways in


and values affect

perceptions,

interactions and

choices can guide

future behaviors at

the site.


examples of how an




affect perceptions,




are inappropriate.





The Outcomes

Your Work is to

Demonstrate


EXCELLENT/VERY



course theories,


and/or objectives

that you plan to

implement at your

service learning

experience.

You have identified

several connections

between course

concepts, theories



experience.

You have identified

some connections

between course

concepts, theories



experience.

You have Identified

limited connections

between course

concepts, theories



experience.



concepts, theories,




inappropriate.


the ways in which

you hope your

service -learning

experience will

enhance your

learning in the

course.

You have included

several examples of

the ways in which




You have included



learning may be

relevant to or will


You have included

limited examples of

the ways in which










are inappropriate.


insights you have

developed to guide


You have included a





future learning.

You have included

some description of




future learning.

You have included a



have made thus far

can inform or guide






future learning.


The Outcome Your

Work is to

Demonstrate


EXCELLENT/VERY


You are to use

appropriate

conventions to

effectively

communicate

meaning.






the distraction of

grammar, syntax and

spelling errors.



assignment and the


meaning with few

distractions from

grammar, syntax and

spelling errors.


use is somewhat

suited to the

assignment and the

audience, and

conveys meaning

somewhat well with


grammar, syntax and

spelling errors.









Blog Prompt

Anais Nin (1961) said We do not see things as they are; we see things as we are. The social identities that we hold influence the way that we experience the world. Through a blog

post, express the way you perceive the world based off of at least one social identity that you

hold. Include at least three original photos or artwork created by you that represent how you see

your world and explain how they tie to the social identity/identities you chose. Be sure to include

how these identities influence your understanding of the work you will be doing in this course

and in your service project.

Here are some questions that may help guide your project as it relates to the service work

you will be doing, the individuals you will be working in partnership with, and course content.

Pick at least two of the following questions to tie into your blog post:

What identities do you share or not share with the people you will be working with?

What barriers might you face in working with different populations at your site?

What identities do you have that might help you connect to the populations you will be working in partnership with?

How do you see the content of your course being useful to your work with the different populations you will be collaborating with at your site?



Blog Assignment


The Outcomes

Your Work is to

Demonstrate


EXCELLENT/VERY



explain your own

identities.




includes many

characteristics.



hold in a way that

includes several

characteristics.

You have described




characteristics.




any, reference to

characteristics.

So What: You will

demonstrate an

understanding of

how your social

identities provide

you advantages

or disadvantages

in social

contexts.

You have critically






and complex ways.




social identity.

You have analyzed


ways in which your


you advantages and

disadvantages in a

satisfactory way.

You have included

some references to

ideas about the


identity.

You have provided a

limited analysis of


which your social


advantages and

disadvantages.

You have included


ideas about the

origins/sources of

social identity.





advantages and

disadvantages.




identity.


your insights

about social

context and

values to guide

your possible

future behaviors

and choices at

the service site.


examples of how an







at the site.

You have included





and values affect

perceptions,


can guide future


You have included

limited examples of

how an increasing

awareness of the

possible ways in


and values affect

perceptions,

interactions and

choices can guide

future behaviors at

the site.


examples of how an




affect perceptions,




are inappropriate.





The Outcomes

Your Work is to

Demonstrate


EXCELLENT/VERY



course theories,


and/or objectives

that you plan to

implement at your

service learning

experience.

You have identified

several connections

between course

concepts, theories



experience.

You have identified

some connections

between course

concepts, theories



experience.

You have Identified

limited connections

between course

concepts, theories



experience.



concepts, theories,




inappropriate.


the ways in which

you hope your

service -learning

experience will

enhance your

learning in the

course.

You have included

several examples of

the ways in which




You have included



learning may be

relevant to or will


You have included

limited examples of

the ways in which










are inappropriate.


insights you have

developed to guide


You have included a





future learning.

You have included

some description of




future learning.

You have included a



have made thus far

can inform or guide






future learning.


The Outcome Your

Work is to

Demonstrate


EXCELLENT/VERY


You are to use

appropriate

conventions to

effectively

communicate

meaning.






the distraction of

grammar, syntax and

spelling errors.



assignment and the


meaning with few

distractions from

grammar, syntax and

spelling errors.


use is somewhat

suited to the

assignment and the

audience, and

conveys meaning

somewhat well with


grammar, syntax and

spelling errors.









Multimedia Prompt

Anais Nin (1961) said We do not see things as they are; we see things as we are. The social identities that we hold influence the way that we experience the world. Through a medium

of your choice, use your creativity to express the way you perceive the world based off of at least

one social identity that you hold. Be sure to include how these identities influence your

understanding of the work you will be doing in this course and in your service project.

Here are some questions that may help guide your project as it relates to the service work

you will be doing, the individuals you will be working in partnership with, and course content.

Pick at least two of the following questions to tie into your project:

What identities do you share or not share with the people you will be working with?

What barriers might you face in working with different populations at your site?

What identities do you have that might help you connect to the populations you will be working in partnership with?

How do you see the content of your course being useful to your work with the different populations you will be collaborating with at your site?



Multimedia Assignment


The Outcomes

Your Work is to

Demonstrate


EXCELLENT/VERY


What: You will be able to

reflect on your own

identities and

experiences.

You have described

the social context(s) of

your own life in a

complex way that

includes many

characteristics.


social context(s) of your

own life in a way that

several characteristics.

You have described

the social context(s)

of your own life in a

limited way that

includes few

characteristics.


social context(s) of your

own life in a way that

includes few, if any,

reference to characteristics.

So What: You are to

demonstrate an

understanding of the

implications of your

social context and

values on your

perceptions,

interactions and

choices.

You have critically


possible ways in

which your social

context and values

affect perceptions,

interactions and

choices in rich and

complex ways.

You have Included

several references to

ideas about the

origins/sources of

social identity.

You have analyzed


ways in which your

social context and

values affect

perceptions,

interactions and

choices.

You have included

some references to

ideas about the


identity

You have provided a

limited analysis of


which your social

context and values

affect perceptions,

interactions and

choices.

You have Included


ideas about the

origins/sources of

social identity




context and values affect

perceptions, interactions and

choices.




identity.


your insights about

social context and

values to guide your

possible future

behaviors and

choices at the

service site.

You have Included

several examples of

how an increasing

awareness of the

possible ways in


and values affect

perceptions,

interactions and

choices can guide

future decision

making.

You have included





and values affect

perceptions,


can guide future

decision making.

You have included

limited examples of

how an increasing

awareness of the

possible ways in


and values affect

perceptions,

interactions and

choices can guide

future decision

making.


examples of how an




affect perceptions,




are inappropriate.




The Outcomes

Your Work is to

Demonstrate


EXCELLENT/VERY



course theories,


You have identified

several connections

between course

concepts, theories

You have identified

some connections

between course

concepts, theories

You have Identified

limited connections

between course

concepts, theories



concepts, theories,



and/or objectives

that you plan to

implement at your

service learning

experience.



experience.



experience.



experience.



inappropriate.


the ways in which

you hope your

service -learning

experience will

enhance your

learning in the

course.

You have included

several examples of

the ways in which




You have included



learning may be

relevant to or will


You have included

limited examples of

the ways in which










are inappropriate.


insights you have

developed to guide


You have included a





future learning.

You have included

some description of




future learning.

You have included a



have made thus far

can inform or guide






future learning.


The Outcome Your

Work is to

Demonstrate


EXCELLENT/VERY


You are to use

appropriate

conventions to

effectively

communicate

meaning.

The communication

style you use is well

suited to the

assignment and the



the distraction of

grammar, syntax and

spelling errors.

The communication

style you use is suited

to the assignment and

the audience, and

conveys meaning with

few distractions from

grammar, syntax and

spelling errors.

The communication

style you use is

somewhat suited to

the assignment and

the audience, and

conveys meaning

somewhat well with


grammar, syntax and

spelling errors.

The communication style

you use is not suited to the

assignment and the


limited meaning and/or

evidences notable




Cultural Competence: Mid-Service Module


Cultural Competence Mid-Service Overview

Overview





The module focuses on Part (c) being conscious of how people interact across difference, (d) understanding historical and present-day challenges of the community and its population, and (e) incorporating knowledge into your work. The purpose of this module is to help you reflect on the experiences you are having within your service-learning experience as

they relate to your social identities and interactions across differences. This module will help you

consider the history and current needs of the organization with which you are working. Overall,

this module will help you slow down and reflect on your experience, what may or may not be

going well, what you are learning, and how you can improve before your service-learning

experience ends.

Learning Objectives

1. The student will explain how what theyre learning in the course is influencing their service-learning experience.

2. The student will articulate areas of strength and improvement within their service experience.

3. The student will articulate specific examples of how cultural competence has played a role in their service experience.


Resources










Mid-Service Prompts


Discussion Instructions:

Share information about your service site with your peers by including three facts about

your service organization related to the mission, the population the organization serves, the needs

of the organization or the surrounding community, or how your site practices cultural

competence. How has your understanding of the organization and the population with which you

work enhanced your understanding of cultural competence? What aspects of the course have

helped you better understand the individuals and organization with which you are working?

Have you experienced anything at your site that has enhanced your knowledge of course

content?

Now that you have had experience working with your service organization, how do your

experiences compare with the expectations you had at the beginning of the semester? Identify

things that have been going well and challenges you have faced. Are there any challenges that

could be affected by your own identities or perspective? What changes have you made or will

you make in order to improve your partnership with the site?


Reply to two of your peers, sharing with them ways you have addressed similar

challenges at your organization. If you have not met similar challenges, share with them

suggestions you have that might help them navigate the challenges they are facing. Finally,

include insight about your own experience that you have gained from reading about your peers experiences. Be sure to raise any questions that came up in reading their posts or areas in which



Mid-service Reflection Rubric



The Outcomes

Your Work is to

Demonstrate


EXCELLENT/VERY


What: You will

articulate

knowledge about

your service site

and the

population it

serves.

You have described your

service site and the

population it serves in

great detail and used three

or more examples that

relate to the mission, the

population, the needs of

the organization.

You have described

your service site and the


great detail and used

two examples that relate

to the mission, the


the organization.

You have described

your service site and

the population it

serves and only used

one example in a very

limited way that

relate to the mission,

the population, the

needs of the

organization.


social site and the

populations it serves in of

your own life in a way that


reference that relate to the

mission, the population, the

needs of the organization.

So What: You are to

demonstrate an

understanding of

how your social

identities have

influenced your

interactions with

the people you

are working with

at your service

site you are

working with.

You have critically



your social identity has

influenced the way in

which you work or

interact with others in rich

and complex ways.

You have Included

several references to ideas

about the origins/sources

of social identity.

You have analyzed


ways in which your

social identity has


which you work or

interact with others in


You have included

some references to

ideas about the


identity.

You have provided a

limited analysis of


which your social

identities have

impacted your work

at the service site thus

far.

You have Included


ideas about the

origins/sources of

social identity.




identities have impacted

your work at the service site

at all and no mention of

cultural competence.




identity.


your insights

about how your

social identities

might influence

your daily

interactions with

others and guide

your possible

future behaviors

and choices at

your site.

You have Included

several examples of how



which social identities can

guide your future decision

making.

You have included




which your social

identities might guide

your future decision

making.

You have included

limited examples of

how an increasing

awareness of the

possible ways in

which your social

identities interactions

and choices can guide

future decision

making.


examples of how an



social identity can guide

future decision making or

your examples are

inappropriate.





The Outcomes

Your Work is to

Demonstrate


EXCELLENT/VERY



course theories,


and/or objectives

that you plan to

implement at your

service learning

experience.

You have identified

several connections

between course

concepts, theories



experience.

You have identified

some connections

between course

concepts, theories



experience.

You have Identified

limited connections

between course

concepts, theories



experience.



concepts, theories,




inappropriate.


the ways in which

you hope your

service -learning

experience will

enhance your

learning in the

course.

You have included

several examples of

the ways in which




You have included



learning may be

relevant to or will


You have included

limited examples of

the ways in which










are inappropriate.


insights you have

developed to guide


You have included a





future learning.

You have included

some description of




future learning.

You have included a



have made thus far

can inform or guide






future learning.


The Outcome Your

Work is to

Demonstrate


EXCELLENT/VERY


You are to use

appropriate

conventions to

effectively

communicate

meaning.






the distraction of

grammar, syntax and

spelling errors.



assignment and the


meaning with few

distractions from

grammar, syntax and

spelling errors.


use is somewhat

suited to the

assignment and the

audience, and

conveys meaning

somewhat well with


grammar, syntax and

spelling errors.









Essay Prompt

Part 1

Additionally, how has your understanding of the organization and the population with

which you work enhanced your understanding of cultural competence? Please share specific

examples of the organizations commitment to cultural competence. While it is important for an organization as a whole to exemplify cultural competence, it is equally important for each

individual working with or for the organization to commit to cultural competence as well. How

have your social identities influenced the way you worked with others? Have there been any

experiences that have made you more cognizant of certain social identities that you hold? What

changes have you made or will you make in order to better understand the population you are

working with at your site?

Part 2


experiences compare with the expectations you had at the beginning of the semester? What has

been easy or challenging about your service experience thus far? What aspects of the course have

helped you better understand the individuals and organization with which you are working? Has

it been easy or difficult to connect the course content to your service learning work? Have you

experienced anything at your site that has enhanced your knowledge of course content?



Essay Assignment


The Outcomes

Your Work is to

Demonstrate


EXCELLENT/VERY


What: You will

articulate

knowledge about

your service site

and the

population it

serves.








the organization.

You have described





to the mission, the


the organization.

You have described


the population it



limited way that


the population, the

needs of the

organization.


social site and the







So What: You are to

demonstrate an

understanding of

how your social

identities have

influenced your

interactions with

the people you

are working with

at your service

site you are

working with.

You have critically





which you work or


and complex ways.

You have Included



of social identity.

You have analyzed


ways in which your

social identity has


which you work or



You have included

some references to

ideas about the


identity.

You have provided a

limited analysis of


which your social

identities have

impacted your work


far.

You have Included


ideas about the

origins/sources of

social identity.











identity.


your insights

about how your

social identities

might influence

your daily

interactions with

others and guide

your possible

future behaviors

and choices at

your site.

You have Included






making.

You have included




which your social



making.

You have included

limited examples of

how an increasing

awareness of the

possible ways in

which your social



future decision

making.


examples of how an





your examples are

inappropriate.





The Outcomes

Your Work is to

Demonstrate


EXCELLENT/VERY



course theories,


and/or objectives

that you plan to

implement at your

service learning

experience.

You have identified

several connections

between course

concepts, theories



experience.

You have identified

some connections

between course

concepts, theories



experience.

You have Identified

limited connections

between course

concepts, theories



experience.



concepts, theories,




inappropriate.


the ways in which

you hope your

service -learning

experience will

enhance your

learning in the

course.

You have included

several examples of

the ways in which




You have included



learning may be

relevant to or will


You have included

limited examples of

the ways in which










are inappropriate.


insights you have

developed to guide


You have included a





future learning.

You have included

some description of




future learning.

You have included a



have made thus far

can inform or guide






future learning.


The Outcome Your

Work is to

Demonstrate


EXCELLENT/VERY


You are to use

appropriate

conventions to

effectively

communicate

meaning.






the distraction of

grammar, syntax and

spelling errors.



assignment and the


meaning with few

distractions from

grammar, syntax and

spelling errors.


use is somewhat

suited to the

assignment and the

audience, and

conveys meaning

somewhat well with


grammar, syntax and

spelling errors.









Blog Prompt

Share information about your service site by including three facts about your service

organization related to the mission, the population the organization serves, the needs of the

organization or the surrounding community, or how your site practices cultural competence. You

are encouraged to include creative elements such as photos, organization logos, or other related

components. How has your understanding of the organization and the population with which you

work enhanced your understanding of cultural competence? What aspects of the course have

helped you better understand the individuals and organization with which you are working?

Have you experienced anything at your site that has enhanced your knowledge of course

content?








Blog Assignment


The Outcomes

Your Work is to

Demonstrate


EXCELLENT/VERY


What: You will

articulate

knowledge about

your service site

and the

population it

serves.








the organization.

You have described





to the mission, the


the organization.

You have described


the population it



limited way that


the population, the

needs of the

organization.


social site and the







So What: You are to

demonstrate an

understanding of

how your social

identities have

influenced your

interactions with

the people you

are working with

at your service

site you are

working with.

You have critically





which you work or


and complex ways.

You have Included



of social identity.

You have analyzed


ways in which your

social identity has


which you work or



You have included

some references to

ideas about the


identity.

You have provided a

limited analysis of


which your social

identities have

impacted your work


far.

You have Included


ideas about the

origins/sources of

social identity.











identity.


your insights

about how your

social identities

might influence

your daily

interactions with

others and guide

your possible

future behaviors

and choices at

your site.

You have Included






making.

You have included




which your social



making.

You have included

limited examples of

how an increasing

awareness of the

possible ways in

which your social



future decision

making.


examples of how an





your examples are

inappropriate.





The Outcomes

Your Work is to

Demonstrate


EXCELLENT/VERY



course theories,


and/or objectives

that you plan to

implement at your

service learning

experience.

You have identified

several connections

between course

concepts, theories



experience.

You have identified

some connections

between course

concepts, theories



experience.

You have Identified

limited connections

between course

concepts, theories



experience.



concepts, theories,




inappropriate.


the ways in which

you hope your

service -learning

experience will

enhance your

learning in the

course.

You have included

several examples of

the ways in which




You have included



learning may be

relevant to or will


You have included

limited examples of

the ways in which










are inappropriate.


insights you have

developed to guide


You have included a





future learning.

You have included

some description of




future learning.

You have included a



have made thus far

can inform or guide






future learning.


The Outcome Your

Work is to

Demonstrate


EXCELLENT/VERY


You are to use

appropriate

conventions to

effectively

communicate

meaning.






the distraction of

grammar, syntax and

spelling errors.



assignment and the


meaning with few

distractions from

grammar, syntax and

spelling errors.


use is somewhat

suited to the

assignment and the

audience, and

conveys meaning

somewhat well with


grammar, syntax and

spelling errors.









Multimedia Prompt

Using a creative platform, provide an overview of your experience with your service site

so far. Begin by sharing information about your service site by including three facts about your

service organization related to the mission, the population the organization serves, the needs of

the organization or the surrounding community, or how your site practices cultural competence.

How has your understanding of the organization and the population with which you work

enhanced your understanding of cultural competence? What aspects of the course have helped

you better understand the individuals and organization with which you are working? Have you

experienced anything at your site that has enhanced your knowledge of course content?








Multimedia Assignment


The Outcomes

Your Work is to

Demonstrate


EXCELLENT/VERY


What: You will

articulate

knowledge about

your service site

and the

population it

serves.








the organization.

You have described





to the mission, the


the organization.

You have described


the population it



limited way that


the population, the

needs of the

organization.


social site and the







So What: You are to

demonstrate an

understanding of

how your social

identities have

influenced your

interactions with

the people you

are working with

at your service

site you are

working with.

You have critically





which you work or


and complex ways.

You have Included



of social identity.

You have analyzed


ways in which your

social identity has


which you work or



You have included

some references to

ideas about the


identity.

You have provided a

limited analysis of


which your social

identities have

impacted your work


far.

You have Included


ideas about the

origins/sources of

social identity.











identity.


your insights

about how your

social identities

might influence

your daily

interactions with

others and guide

your possible

future behaviors

and choices at

your site.

You have Included






making.

You have included




which your social



making.

You have included

limited examples of

how an increasing

awareness of the

possible ways in

which your social



future decision

making.


examples of how an





your examples are

inappropriate.





The Outcomes

Your Work is to

Demonstrate


EXCELLENT/VERY



course theories,


and/or objectives

that you plan to

implement at your

service learning

experience.

You have identified

several connections

between course

concepts, theories



experience.

You have identified

some connections

between course

concepts, theories



experience.

You have Identified

limited connections

between course

concepts, theories



experience.



concepts, theories,




inappropriate.


the ways in which

you hope your

service -learning

experience will

enhance your

learning in the

course.

You have included

several examples of

the ways in which




You have included



learning may be

relevant to or will


You have included

limited examples of

the ways in which










are inappropriate.


insights you have

developed to guide


You have included a





future learning.

You have included

some description of




future learning.

You have included a



have made thus far

can inform or guide






future learning.


The Outcome Your

Work is to

Demonstrate


EXCELLENT/VERY


You are to use

appropriate

conventions to

effectively

communicate

meaning.

The communication

style you use is well

suited to the

assignment and the



the distraction of

grammar, syntax and

spelling errors.

The communication

style you use is suited

to the assignment and

the audience, and

conveys meaning with

few distractions from

grammar, syntax and

spelling errors.

The communication

style you use is

somewhat suited to

the assignment and

the audience, and

conveys meaning

somewhat well with


grammar, syntax and

spelling errors.

The communication style

you use is not suited to the

assignment and the


limited meaning and/or

evidences notable




Cultural Competence: Post-Service Module


Cultural Competence Post-Service Overview

Overview





The module focuses on Part (b) having the capacity to think about your own culture and social identities, (c) being conscious of how people interact across differences, and (e) incorporating this knowledge into actual work both in the work youve done this semester as well as the work you will do beyond this class. The Post-Service reflection is a chance for you to

reflect on your personal growth as a result of your service-learning. An emphasis will be placed

on how your understanding of cultural competence has evolved over the course of the semester

and how you have needed to adapt in order to work with others in your service-learning

experience. Cultural competence will be an important skill that will aid you in your personal and

professional relationships and will evolve and expand over time. This is an opportunity for you

to reflect on what you learned from this course and your service-learning experience and apply it

beyond this class.

Learning Objectives

1. The student will articulate how their personal understanding of cultural competence has changed as a result of the social justice issues raised through their service-learning

experience.

2. The student will describe how what theyve learned in the course has informed their service-learning experience.

3. The student will articulate how their service-learning experience will help them be more culturally competent in their future career.

4. The student will explain how their own identities affect their communication or ability to work with people with different backgrounds.


Resources










Post-Service Prompts


Discussion Post Instructions:

Now that your service experience has ended, reflect back on your experience and what

you have learned. What has been the biggest challenge that youve had to overcome in this experience as it pertains to cultural competence? What have you learned about yourself, your

social identities, and your beliefs? How can you apply what youve learned in your service-learning experience to your future course work or career?

What have you learned in the course that helped you in your service experience? What

did you learn as a result of your service-learning experience that enhanced your understanding of

course content? What would have been helpful to know prior to your service experience?


Respond to two other individuals posts. Were there similarities or differences in their posts that stuck out to you? What did your peers write that helped you reflect on your own

response? Be sure to raise any questions that came up in reading their posts or areas in which



Post-service Reflection Rubric



The Outcomes

Your Work is to

Demonstrate


EXCELLENT/VERY


What: You will

articulate what

youve learned about yourself,

your social

identities and

beliefs

throughout the

course and your

service learning

experience.

You have described what

youve learned about yourself, your social

identities in a com

Cultural Competence Modules

Documents

Transcript of Cultural Competence Modules