Cultivate Talent Overcoming Resistance to Change Using Push and Pull Approach.
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Transcript of Cultivate Talent Overcoming Resistance to Change Using Push and Pull Approach.
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Cultivate Talent
Overcoming Resistance to ChangeUsing Push and Pull Approach
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Cultivate TalentObjectives
• Gaining Buy In – Lone Nut or First Follower?
• Push Pull Change Process – Relationships – Clarity– Engage– Environment– Delivery
• Clarity - Your Self Assessment
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Cultivate TalentAre you the lone nut?
Or are you the First Follower?
To get change you need to get your key followers onside
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Cultivate Talent
Relationships are changing the way we do business
Command and Control
New ways to get things done
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Cultivate TalentPush and Pull Influencing Styles
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Cultivate TalentClarity – Sense of Purpose
Create a burning platform
Create an attractive future
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Cultivate TalentClarity – New goals and strategy
Set and get buy-in to new goals
Shift belief and identity
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Cultivate TalentClarity – Ways of Working
What are we passionate about?
Agree behaviours and values
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Cultivate TalentARCADIS UK
• Grown by acquisition and had no clear identity
• Had to lose 300 of 800 people in the UK business
• Engaged 50+ key people across the UK to:-• Understand the culture• What needs to be fixed• New identity and culture• ID improvement projects• IT project key to process
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Cultivate Talent
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Cultivate Talent
Our Purpose is:
“To proactively identify and deliver projects that add real value to the business”
Overall change objective:“Move from being a cost centre to being a business service centre”
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Cultivate Talent
Our job (purpose):
“Is to get 39 trains into service every day”
Bombardier Transportation, Victoria Line
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Cultivate TalentClarity – Creating open leadership
Drive leadership from top
Empower self leadership
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Cultivate TalentEngage – Creating followers
Launch key change initiatives
Celebrate what’s worked
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Cultivate TalentEngage – Communicate at all levels
Constant communication
Identify the key role models
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Cultivate TalentEngage – Teaching and Coaching
Coach your talent to deliver
Highlight failings, debrief, act
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Cultivate TalentEnvironment – Process and Networks
Re-design to get enabling processes and procedures
Build effective human networks and innovation
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Cultivate TalentDelivery – Align Strengths and Skills
Make better use and application of strengths
Improve key skills requiredand address weak areas
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Cultivate TalentDelivery – Accountability and Measures
Have clear KPI’s signposted
Be outcome focused
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Cultivate TalentDelivery – Drive for Results
Raise team performance
Results only work environment
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Cultivate TalentClarity – Your Self Assessment
Do you have clarity for change, your project or team?
– Vision and Purpose?– Agreed goals/deliverables?– Agreed ways of working?– Aligned to other teams?– Desired reputation?
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Cultivate TalentRecap on what change needs….
• The “First Followers” • Clarity: sense of purpose, agreed goals and
deliverables• Engagement: key players, empower, motivate,
flex your styles• Environment: framework to allow people to
succeed• Delivery: focus on outcomes and results
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Cultivate TalentAre you a Lone Nut or a First Follower?
Interested in taking action? • 1:1 session PM Today• Follow up call/meeting
Adrian WoodstockCultivate Talentwww.cultivatetalent.co.ukAdrian.woodstock@cultivatetalent.co.uk