Cucm and im&presence server integration
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Transcript of Cucm and im&presence server integration
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FLAME LEARNING CENTER
Baku
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Emin Aliyev CCNA R&S ,CCNA Voice ,CCNA Video , CCDA
CCNP R&S ,CCNP Voice , CCDP
CCIE Collaboration written exam
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CISCO CALL MANAGER AND CISCO IM AND PRESENCE INTEGRATION
Lisf of software
Cisco Call Manager version 10.X
Cisco IM and Presence version 10.X
Cisco Jabber version 9.2.7
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CISCO CALL MANAGER PREPARATION FOR CISCO IM AND PRESENCE INTEGRATION
• Configuring SIP Trunk to Cisco IM and Presence
• Configuring End User
• Assign phone and Line to User
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CONFIGURING SIP TRUNKConfiguring SIP Trunk Security Profile :System > Security >SIP Trunk Security Profile
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• Choose Non Secure SIP Profile
• Copy
• Rename Non Secure SIP Profile for IM and Presence
• Check box
• Accept presence subscription
• Accept out-of-dialog refer
• Accept unsolicited notification
• Accept replaces header
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DEVICE > TRUNK > ADD NEW
• Write Device name (For Example SIPTrunkForIMandPresence)
• Write IP Address of IM&Presence server in Destination Field.You can use FQDN in you configured DNS server. Best Practise use IP Address
• SIP Trunk Security Profile choose SIP Trunk Security Profile which we created early
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CREATE END USER
• User Management > End User > New End User
• Fill all necessary fields
• Assign Standard CCME End Users and Standard CTI Enabled role
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IM USER SERVICE
• User Management > User Settings > UC Service > Add New
• Write Name (For Example IMandPresence)
• IP Address (IP address of your IM and Presence Server )
• Create new one • Name “CTI”• IP address (IP Address of your Call Manager)
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USER MANAGEMENT > USER SETTINGS > SERVICE PROFILE > ADD NEW
• Write Name ( For Example IMandPresence )
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ASSIGN USER SERVICE TO END USER
• Add Phone• Choose owner of phone• Add Line • Assign Line to User
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ADD CISCO JABBER CLIENT
• Choose Cisco Unified Client Services Framework
• Write name CSF(EndUser Name ) ( for example CSFemina )(End User “emina”)
• Choose owner (End User )
• Primary Phone
• Digest User (End User same as Owner User)
• Add Line, assign to End User
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CISCO IM AND PRESENCE CONFIGURATION
• Presence > Gateways > Add New
• Write name (Fro example Presence)
• Presence gateway ( IP address of Cisco Call Manager )
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• Application > CCMCIP Profile > Add New
• Write Name ( For Example “CCMCIP”)
• Primary CCMCIP Host “IP address of Cisco Call Manager “
• Use the same for BackUp Host
• Add Users
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CISCO JABBER
• Server address (Cisco IM and PresenceIP adress)
• Domain (IM and Precense Domain)
• Username and password
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