cu.againM o b i l e C R M

Fashion CityOur new Spring Collection has

arrived.

In store as of Saturday.

ThanksRemind me

A new opportunity for retailers to increase customer loyalty and create repeat foot trafc.

© Momads 2011

In a nutshell

The world is moving towards the mobile internet. In 2014, more people will access the internet on their mobile devices than on their desktop PC, according to Gartner and Morgan Stanley.

Already today, Mobile is changing how people shop. They use their mobile to locate stores, compare prices and scan coupons. Since a few days they even pay with their mobiles in stores.

Groupon and alikes understand that and have built an advertising solution that is aimed at getting new people into your stores.

But what about your existing clients? How can you increase your clients’ loyalty and get them to visit your store more often? Using their mobile device?

This is exactly what cu.again does. In the next few slides, we will explain how our mobile CRM platform works. You’ll see how simple it can be.

© Momads 2011

How does it work?

It’s very simple...

1. Your customer scans a barcode (in your store, on a catalogue or any marketing material) and opts in.2. From then on, he or she receives push notications from you or one of your stores.

© Momads 2011

What messages can you send?

Exclusive offers

News Flashes

Likes and reviews

Loyalty cards

Anything really.

To make it easy, we created different modules.

You can opt to send offers and promotions, share the latest news, ask your customers to review and/or Like you on social media.

You can also move beyond the paper version and take your Loyalty Card mobile.

In the next few slides, we’ll give you some examples of the different modules.

© Momads 2011

Campaign Modules

Exclusive offers

News Flashes

Likes and reviews

Loyalty cards

Sending out deals and promotional offers to your

customer base.

Fashion StoreSALE! Every piece at 50% off

Starting this Tuesday

ThanksRemind me

Fashion StoreM a s s i v e Wa r e h o u s e S a l e

s t a r t i n g N O W !Buy 3, get 1 for Free

ThanksTake a look

Fashion StoreGoing out this weekend?Buy a piece this Friday and

get 5% off

ThanksRemind me

© Momads 2011

Campaign Modules

News Flashes

Exclusive offers

Likes and reviews

Loyalty cards

You have news to share? Or want to tell a customer his

order has arrived ?Or just send a wish?

Fashion RetailerLook good this summer!

Our new collection is in

ThanksTake a look

RetailerYour order has arrived

and is ready at your store.

ThanksTake me there

Happy Birthday!We have a small gift for you

Please come by our store to collect it

ThanksOn my way

© Momads 2011

Likes and reviews

Exclusive offers

News Flashes

Loyalty cards

Campaign Modules

To increase the number of ratings and reviews on the desktop or mobile internet, customers can scan a QR code and LIKE them on Facebook or rate and review the store and the products.

© Momads 2011

Loyalty cards

Exclusive offers

News Flashes

Likes and reviews

Campaign Modules

It’s a loyalty card, but on a smartphone your customers always carry with them.

The vendors add points on the card with their smartphones.

The card also shows the vendor and the customer the balance and noties when it is time to redeem.

© Momads 2011

If your customers like your offers and promotions, you’d want them to share these

with their friends through social media channels or via email.

Sharing

© Momads 2011

Who we are.

Momads is a fast growing international mobile agency focused on customer centric innovation, strategy and execution.

We are a strategic and development partner for companies such as Kipling, Truvo and Deloitte. We help media companies such as Concentra and VMMa to identify new revenue streams on the mobile internet.

We are headquartered in Brussels, at the heart of Europe.