CT Balance of State (CT BOS)

Continuum of Care (CoC)

Semi-Annual MeetingJanuary 18, 2021

• Welcome • Announcements• CCEH Updates• Adding DOL to Steering Committee• Reallocation Vote• Consumer Leadership Involvement Project (CLIP) Updates• HUD Race Equity Demo Project Updates• Overview of CT BOS Policy Changes

§ Permanent Supportive Housing Prioritization Criteria§ Updated Eligibility Verification Tools

• CT BOS Strategic Plan Updates• Feedback from Steering Committee• Upcoming Events

Agenda

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Save the Date

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Making Information Technology Accessible

Compliance with Rehabilitation Act Section 508

February 18th: 10:00 - 11:00

• Rehabilitation Act requires that agencies receiving CoC funds provide

comparable access to and use of electronic information technology.

• Learn strategies to ensure that published electronic information is

compatible with assistive technology devices commonly used by people

with disabilities for information and communication.

Round Four of COVID-19 Related Waivers to CoC and YHDP Requirements

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Key Waivers Extended • Use owner certification in lieu of initial HQS inspection -

3/31/12 extension• Initial term of all leases can be one month or longer, no one-

year lease requirement - 3/31/21 extension• Suitable dwelling size requirements waived for RRH -

extended later of end of lease or 3/31/21• PSH Disability determination can be based solely on staff-

recorded observation of disability – extended until public health officials determine no additional special measures are necessary to prevent the spread of COVID-19

Round Four of COVID-19 Related Waivers to CoC and YHDP Requirements (2)

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HUD released new memo extending existing waivers

Round 4 HUD COVID-19 Waivers Memo

Waiver Notification Template

• Grantees must notify HUD of intent to use new waivers and extensions.

• Notify Hartford Field Office in writing no less than two days before using the

waiver flexibility

• SUBMIT TO: CPD_COVID-19WaiverHAT@hud.gov

• DMHAS & DOH notified HUD of intent to use all available waivers/extensions:

• Subrecipients of DOH/DMHAS should not submit waiver notification. • Agencies receiving CoC funds directly from HUD need to submit their own

notification.

PIT and HMIS Updates

and

BOS System Performance Measures1/15/2021

Presenters

Linda CaseyDirector, HMIS & Strategic Analysis

CT Coalition to End Homelessness

lcasey@cceh.org

Rose Kelly

Data Analyst

CT Coalition to End Homelessness

rkelly@cceh.org

Agenda•PIT 2021 Updates

•HMIS Updates

•System Performance Measures FFY20

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PIT Updates – HMIS Users

• PIT webinar training on Tuesday, 1/5 • Recording and all documentation on cceh.org/pit/overview

• New ‘PIT Unsheltered’ program in HMIS

• PIT Database People Count webinar training on Wednesday, 1/20 at 1pm• Record people in ES, TH, RRH, PSH, and hotels separatelyREGISTER HERE: https://register.gotowebinar.com/register/762990013726193424

PIT Updates – Non-HMIS Users

• New non-HMIS user web app webinar training on

Tuesday, 1/19 at 11am• Audience: Municipalities and non-HMIS users who encounter

unsheltered• REGISTER HERE:

https://register.gotowebinar.com/register/5027386488269124368

• New non-HMIS user options: • Mobile option • Paper survey

PIT 2021 Resources

• One-stop shop on CCEH website https://cceh.org/pit/overview/

HMIS Roadmap Items

• Waivers

• HUD 2020 Data Standards

• Improve outreach with mobile technology

• New BNL to capture everyone experiencing homelessness and track history (ETA: Q1)

• Incorporate RAP and VASH Units (Awaiting HUD guidance)

• PATH user experience improvements

• User Dashboard – display high priority clients and actions

• Incorporate PSH Acuity Assessment tool

• Better/more agency-level reporting

• Increase self-serve reporting

• Shelter wait list – real time data

HMIS Releases (June 2020 to December 2020)

HMIS Items In Production• Deduplication Search and document check• COVID-19 reporting• CoC and ESG waiver interface• Report to display all active participating agencies for Release of Information• Coordinated Entry Events and Assessments• HMIS data standards• User Interface updates• Confirmed CCADV Clients in Emergency Shelter programs• Eviction Prevention Program• Income on CAN appointment views• Alert when VI-SPDAT is missing• User report for duplicate clients• ‘DedicatedPlus Verified’ status on BNL

System Performance Measures

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Overview of SPM

Strengths of SPMs

Why Your Data Matters

7 Measures of an SPM

Review of BOS SPM Measures

Scorecard

Next Steps

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WHAT IS A SYSTEM PERFORMANCE MEASURE (SPM)REPORT?

The SPM report is a summary and year-to-

year comparison of system wide counts,

averages, and medians related to seven areas

of performance

Each Continuum of Care (CoC) is expected to use

these measures to evaluate how well

homeless systems are functioning and where

improvements are necessary

The SPMs help communities

understand how their system is functioning

and if they have deployed the right

combination of strategies and

resources

STRENGTHS OF SPMs

Looks at outcomes of system

Assess community as a whole, not individual projects or funding

sources

Capture outcomes for everyone who

experiences homelessness in the

community

Counteracts incentive to help people who are more likely to succeed

Capture combined effect of all homeless assistance activities in

the community

HOW ARE SPM DATA USED?

1. Selection criteria to award projects for future NOFAs

2. Evaluate how CoCs are improving their performance each year

3. Helps assess how well your systems are functioning

• What’s working

• What’s not

4. Use to inform system planning

• How well are programs working for different sub-populations and project types?

• Trade-off between achieving good performance and barriers faced by populations you’re serving (DV, Youth, Chronic Homeless)

WHY DOES THIS MATTER?

Statewide data

CoC

CAN

Provider

Federal Funding

7 MEASURES OF COMMUNITY PERFORMANCE

Returns After Housing Placements

Housing Placements

Length of Time Homeless

Returns to Homelessness

Number of People Experiencing

Homelessness

Employment and Income Growth

Newly Homeless

MEASURE 1a LENGTH OF TIME HOMELESS

ES = Emergency ShelterSH = Supportive HousingTH = Transitional Housing

ES & SH ES, SH & TH

GOAL:

69

44

66

38

Averge Days Median Days

FFY 19 FFY 20

86

49

89

45

Averge Days Median Days

FFY 19 FFY 20

MEASURE 1b LENGTH OF TIME HOMELESS

ES = Emergency ShelterSH = Supportive HousingTH = Transitional Housing

ES, SH, PH ES, SH, PH & TH

GOAL:

403

153

408

165

Averge Days Median Days

FFY 19 FFY 20

398

153

406

169

Averge Days Median Days

FFY 19 FFY 20

GOAL:MEASURE 2 RETURN TO HOMELESSNESS

ES = Emergency ShelterSH = Supportive HousingPH = Permanent HousingTH = Transitional Housing

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383

498

237

703

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521

435

210

808

SO ES TH SH PH Total Returns

FFY 19 FFY 20

MEASURE 3 ANNUAL COUNTS GOAL:

5965

32

752

4574

32

597

ES SH TH

FFY 19 FFY 20

MEASURE 4.1: CHANGE IN EARNED INCOME -STAYERS

GOAL:

1990

145

2122

141

Total System Stayers Number with Increased Income

FFY 19 FFY 20

MEASURE 4.2: CHANGE IN NON-EMPLOYMENT INCOME - STAYERS

GOAL:

1990

840

2122

875

Total System Stayers Number with Increased Income

FFY 19 FFY 20

MEASURE 4.3: CHANGE IN TOTAL INCOME –STAYERS

GOAL:

1990

940

2122

949

Total System Stayers Number with Increased Income

FFY 19 FFY 20

MEASURE 4.4: CHANGE IN EARNED INCOME -LEAVERS

GOAL:

735

140

845

142

Total System Leavers Number with Increased Income

FFY 19 FFY 20

MEASURE 4.5: CHANGE IN NON-EMPLOYMENT INCOME - LEAVERS

GOAL:

735

222

845

210

Total System Leavers Number with Increased Income

FFY 19 FFY 20

MEASURE 4.6: CHANGE IN TOTAL INCOME –LEAVERS

GOAL:

735

336

845

326

Total System Leavers Number with Increased Income

FFY 19 FFY 20

MEASURE 5.1: NUMBER WHO BECAME HOMELESS FOR THE FIRST TIME – ES, SH,TH

GOAL:

ES = Emergency ShelterTH = Transitional HousingSH = Supportive Housing

5854

2370

4436

1896

Entries into ES, SH, TH In ES, SH, TH, or any PH within 24 months prior toentry during the reporting

FFY 19 FFY 20

MEASURE 5.2: NUMBER WHO BECAME HOMELESS FOR THE FIRST TIME – ES, SH, TH, PH GOAL:

ES = Emergency ShelterTH = Transitional HousingSH = Supportive Housing PH = Permanent Housing

7147

3161

5741

2641

Entries into ES, SH, TH and PH In ES, SH, TH, or any PH within 24 months prior toentry during reporting year

FFY 19 FFY 20

MEASURE 7: SUCCESSFUL PLACEMENTSGOAL:

SO = Street OutreachES = Emergency ShelterTH = Transitional HousingRRH = Rapid Re-HousingSH = Supportive Housing PH = Permanent Housing

56%54%

31%

61%

Exits from SO Exits from ES, SH, TH, RRH

FFY 19 FFY 20

SCORECARD

Metric Score Actions to Take

1 Length of Time Homeless Check data for clients in Transitional Housing; look for outlier dates

2 Returns to Homelessness Check exit destinations, check to ensure enrollments are accurate; check for missing data

3.2 Annual Counts Review data for all projects

4 Employment and Income Growth Check income and employment entries – check for missing data; review assessments

5 Newly Homeless Check PH data

7 Housing Placements Check exit destinations; look for missing/incorrect exits; check Street Outreach

Outline

Contact Info:Linda Casey

lcasey@cceh.org

Rose Kellyrkelly@cceh.org

Questions?

Reminder - Who can vote?

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Coordinated Access Networks (CANs) – 2 votes • Greater Hartford • Eastern • Greater New Haven• Central • Middlesex/Meriden/WallingfordRepresentatives from Not-for-Profit & Quasi-Public Agencies – 1 vote• Partnership for Strong Communities• CT Coalition to End Homelessness• AIDS CT• CT Coalition Against DV• CT Housing Finance Agency• Corporation for Supportive Housing

Representatives from Government Agencies – 1 vote per agency• US Dept of Veterans Affairs• CT Dept of Housing• CT DMHAS• CT Dept of Social Services• CT Dept of Correction• CT Dept of EducationPersons with Lived Experience (PWLE) – 1 vote per personIf any SC member has a Conflict of Interest (COI), they are required to recuse themselves

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New CT BOS Steering Committee Member

Reallocation Process Decision

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Options:1. Steering Committee (SC) is made

aware of the projects that are being proposed for reallocation and votes on whether to reallocate their funding.

2. Steering Committee makes the decision to reallocate the funding WITHOUT knowing the projects to be reallocated.

3. Steering Committee yields the reallocation decision to the SC Chairs.

Consumer Leadership Involvement Project (CLIP) CT-BOS

CT BOS Semi-Annual Meeting

CSH Team: Kiya Kennebrew, Monique Price- Taylor and Anna Smith

Friday, January 15, 2021

Project Purpose and ObjectivesThis project intends to:• Provide technical assistance to the CTBOS CoC Steering Committee

• Increase in the quantity and quality of involvement by persons with lived experience’s (consumer) in BOS

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Project Phases 1 Updates:

Planning and Recruitment

RECRUITMENTSTEERING

COMMITTEE ENGAGEMENT

LOOKING AHEAD

CSH Fellow Search Update

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January 2021

In Progress Interviewing Final Applicants

December 2020

Conducted 6 First Round Interviews

November 2020

7 Applicants Applied

CT BOS Focus Group Summary

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Engagement of Persons with Lived Expertise

Engagement Compensation Access to Information

Culture of Compassion

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Successful Engagement Strategies

Clear Communication Diverse Roles Interest Based

Opportunities Visible ImpactValue Every Individual

Experience

How do we handle accountability when harm has been caused?

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Centering Race Equity

Personal Meeting

Experience

Structure and Representation Policy Change Addressing

Systemic Barriers Prioritization

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Training Recommendations

Race and Racism 101

Race Consciousness Conversations

Interrupting and Redirecting

Microaggressions

Create Intentional Space

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Success Looks Like

EngagementSystem

Change Co-Led by PWLE

Equitable Accessibility

to Information

Sustainability Pathways to Employment

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Ongoing Steering Committee Engagement

Develop a grievance

protocol when harm

occurs

Assess Structure

Create Equitable

Polices

Sustainable Change

Role of CTBOS Sub-Committee Ambassadors

•Join sub-committee of Persons with Lived Expertise and CTBOS Steering Committee Members•Collaborate on the on how to create ongoing meaningful engagement of PWLE•Create an inclusive culture and community

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E-mail Anna at Anna.Smith@csh.org

Interested in becoming an Ambassador?

Ambassadors Wanted

Looking Ahead

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Hiring a CSH Fellow thought partner!

Recruitment of cohort

CT BOS Training

CT BOS Meeting Participation

QUESTIONS OR COMMENTS

Kiya Kennebrew Kiya.kennebrew@csh.org

Monique Price-Taylor monique.taylor@csh.org

Anna Smith Ann.smith@csh.org

Connect With Us For More Information

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HUD Race Equity Demonstration Project

Review of Recent Policy Changes

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PSH Prioritization Criteria

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CT BOS SC approved the proposed PSH Prioritization Criteria for the CAN Policies thru the Survey Monkey vote.

CAN Policies and Procedures

PSH Prioritization Criteria (2)Clarification on DedicatedPLUS definition:• BOS received AAQ response (1/11/21) from HUD clarifying

requirements related to this category of people eligible for PSH

under the DedicatedPLUS definition:

• Reside in Emergency Shelter, Safe Haven, or unsheltered location and had

been admitted and enrolled in a PSH or RRH project (having met CH criteria

upon entering) within last year, but was unable to maintain housing placement.

•HUD clarified that this category includes only:

• People who were admitted for entry, enrolled in the permanent housing

project, and exited that project -- all within the previous twelve months from the date of intake into the DedicatedPLUS project.

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PSH Prioritization Criteria (3)

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Clarification on Documentation Requirements for RRH to PSH transfers• For people currently enrolled in RRH and seeking transfer to PSH, it is not

required that eligibility for PSH was verified at intake into RRH.• Documentation that the person met both the required length of time

homelessness and disability criteria at the time of RRH entry can be obtained at intake into PSH.

Remember:• Time spent residing in a RRH unit does not count towards the length of

time homeless requirement for PSH.• Since the qualifying disability must be “long-continuing or of indefinite

duration” and disability is not required for RRH, disability verification at PSH intake is required.

Updated Eligibility Verification Tools

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Documents were updated on 1/11/21

CT BOS CoC Homeless Verification Form

Sample Letters Documenting DedicatedPLUS

CT BOS Policy Changes

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CT BOS CoC By-Laws Changes• Steering Committee (SC) may be convened remotely via video and/or

telephone conferencing. • SC shall not vote on matters that have not been discussed at either an

in-person or remote meeting. • Only SC members who participate in the meeting at which a matter is

discussed are eligible to participate in any subsequent electronic voting on motions related to that matter.

• SC shall establish procedures for administering electronic voting.• Authorization and process established for chairs to make decisions on

time sensitive matters

CT BOS Policy Changes

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CT BOS CoC Policy Changes• Reallocation policy established • Remote SC Voting Procedures Established• For the renewal evaluation process, providers who did not provide supplemental

information during the change request process will not be permitted to submit a grievance related to data they could have changed but opted not to.

• Agencies that are not federally required to verify immigration status will not do so for CT BOS projects.

CT BOS Governance Charter Change• Increase the number of Steering Committee co-chairs from three to four.

BOS Strategic Plan Updates

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Improvements to CoC• CT BOS offered a webinar, An

Introduction to the CT Balance of State Continuum of Care to orient new members and provide a refresher for current members• Offering it again 3/30/21

• BOS can accept applications & other provider information in the BOS database, Zengine

• BOS recruited a new Co-Chair & plans to add DOL SC member

BOS Strategic Plan Updates (2)

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Addressing Inequities in Care • CT BOS PSH bonus project funded to

improve services in permanent housing so that tenants who are not receiving services can get services.

• When new HUD CoC funding is available, continue to allow providers to request services funding to address gaps in care.

• Kicked off Consumer Leadership Involvement Project

BOS Strategic Plan Updates (3)

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Document Reaching Home and CoCroles and responsibilities • Governance document

updated clarifying relationship and how decisions are made

CT BOS Policies

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CT BOS Meeting ScheduleSteering Committee & COVID-19 Office Hours

SC Meeting Schedule for 2021• February 19, 2021; 11-12• March 19, 2021; 11-12• April 16, 2021; 11-12• May 21, 2021; 11-12• June 18, 2021; 11-12

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Zoom Info for all SC mtgs• Meeting link• Meeting ID: 956 4487 8479• Password: 414595• Call-in number: 646-876-9923

BOS COVID Office Hours February 5, 2021 11:00-12:00Meeting linkMeeting ID: 956 4487 8479Password: 414595Call-in number: 646-876-9923

CT BOS Team (Housing Innovations)

CT BOS CoCctboscoc@gmail.com

Suzanne Wagnerswagner@housinginnovations.us

Lauren Paretilpareti@housinginnovations.us

Shannon Quinn-Sheeranshannon@housinginnovations.us

Myles Wensekmylesw@housinginnovations.us

Liz Isaacslisaacs@housinginnovations.us

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