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CSUN presentatie GR@SP v0.3
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Transcript of CSUN presentatie GR@SP v0.3
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IT Innovationwith Hearing
ImpairedChildren
Karin Slegers
Katholieke Universiteit Leuven
Pieter Duysburgh
Vrije Universiteit Brussel
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Agenda
Innovationthroughparticipatory design
Research with hearing impairedchildren
Design for hearing impairedchildren
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INNOVATIONTHROUGHPARTICIPATORY DESIGN
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What is participatory design?
User centred design
User is starting point, nottechnology
Participatory design
User is activelyinvolved in research & design
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Phases in participatory design
Inspirationphase
Designphase
PrototypePhase
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Participatory design methods
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Participatory design with hearing
impairedchildren
Twochallenges:
Children
Ivolvement in research & design shouldbefun
Important roleforparents, teachers, etc.
Hearing impairment
Many research & design methods are basedon ashared verbal language
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CASE: INNOVATIVE IT
APPLICATIONSFOR HEARINGIMPAIREDCHILDREN
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Inspirationphase
Designphase
PrototypePhase
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INSPIRATIONPHASE
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Agenda
Goal
Methods
Findings
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Goal: Map the world of experience ofhearing impaired children
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Methods
Observations
Expert interviews
Family interviews
Creative sessions
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Observations
Bookpresentationpassiveobservations
Summer camp
participatoryobservations
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Expert interviews
Psychologist
Sign language teacher
Living communities supervisor
CI expert
Educational expert
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Family interviews
Onlyonefamily
Twodaughters, onehard-of-hearing
Family interview + parent interview
Topics discussed:
Dailyactivities
Routines
School &recreation Problems
Coping
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Creativesessions
Background:
Verbal information processing
Reading comprehension
Empathy
FantasyOrexpressionthereof?
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Creativesessions
Goal:
understand how hearing impaired children dealwith visual stories
understand better to what extent thesechildren are able to make up stories anddetach themselves from what they have seenand experienced themselves
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Creativesessions
Step1: Fragments of favourite TV showsor movies
Observation of responses
Rating
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Creativesessions
Step 2: create& present stories
Visual storytelling comics
Presentation in spoken and/orsignlanguage
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DESIGN PHASE
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Agenda
Goal
Methods
Results
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Goal: translateinsightsintoconceptsfornewapplications
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Design teampsychologist, sociologists, communication scientists,engineers, developers, designers
Conceptual workshopsempathising workshop, ideation workshop
Concept evaluationspedagogicalinstitutes
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Empathy workshop
Goal: allow design team to step into theworld of experience of hearingimpairedchildren
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Empathy workshop
Step 1: Exhibition of insights
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Insights
Hearing
Some doctors give parents
the impression that their childrenwill be able to hear perfectly
again. We have to disappoint
them all the time.
Language
Sentences such as
if only I had brought
my umbrella are
tricky.
Develop-
ment
Hearing impaired children
miss out on the little daily
conversations parents have.That is how other children
learn a lot about norms and
values.
Education
Framing
Identitity
Are those elderly ladies still deaf?
What did they do wrong then?
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Empathy workshop
Step 2: Personaexercise
Whatwoulditbelike to be adeafchild?
Template Day in the life of
Problems
Dreams
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Empathy workshop
Step 3: Listing of user characteristics,problems and needs
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Ideation workshop
Goal: translateinsightsfrominspirationphaseintoconceptsfornew IT applications
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Ideation workshop
Step 1: Concept generation
Concept cards
Problem/need
Solution IT concept
Fun elements
Pass-throughprinciple
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Ideation workshop
Step 2: Creativesession
Scrapmaterial
Prototype creation
Presentation
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Concept evaluation
Design team
Discussion of technicalfeasibility of the 13concepts
8 concepts were retained
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Concept evaluation
Two care/pedagogicalinstitutes for hearingimpaired children
Presentation of 8 concepts
Focus groupevaluation Further refinement
5 concepts remained
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1. Reading assistant
Audiovisual supportVocabulary
Grammar
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1. Reading assistant
On different levels: word / sentence / paragraph / chapter
Content:
Teachers own material Textbooks
Magazines
Better understanding of educational needs
Local & distant learning
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2.Collage conversation
GestureSpoken word
Support of conversation
+ Alternatives:
Did you mean?
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2.Collage conversation
Device: Portable or interactive whiteboard
Setting:
At home At school
Conversation between parent and child
between teacher and student
between (hearing impaired) children
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3. Storytelling game
?
?
?
?
The Wald Disney Company
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3. Storytelling game
Different levels of difficulty
Cf. Choose your own adventure book
New scene in story works serves as inforcement
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4. Gesture game
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4. Gesture game
Sense of pride: I am good at this
The importance of personalization
For: Children
Family members
Individual
Track progression
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5.Intuitive composer
Buttons
Colors
Vibrations
Facial expression
Movement
Images
Visualization
Vibrations
Colors
Speech
Skills
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5.Intuitive composer
Both making and experiencing music intuitively
Multisensory
Improve speech skills Fluency & Accuracy
Similar device might improve sensorialdevelopment of young children
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NEXT STEPS
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Visualization of selectedconcepts
Storyboards
Scenarios
2nd, more specificcycle of participatorydesign process
(Co-)design and evaluationof prototypes
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