CSU Chico Web SiteA Unified approach to

Governance, Management, and Accessibility

Why do we care?

The University web site is the prime tool for projecting the University image to potential students, alumni and other external audiences

The University web site is a critical internal and external tool for information sharing and University business

University web pages are proliferating beyond our capacity to keep them consistent, current, and accessible.

University web pages are now part of a complex technical architecture

Successful Web Site Building Blocks

Strategic Direction/Policy

Content

Design Management

Web Governance Structure

Cabinet Web Policy

Web Management Committee

Web Content Committee

Web Design Team

ManagementWeb Management Committee

The Committee is responsible for implementing and managing a web infrastructure and design that meets the objectives set by Cabinet. Specifically the committee will:

Establish and oversee a Web Design Team that will develop a new web design and information architecture that meets the established web site goals.

Establish and oversee a Web Content Committee that will assure appropriate content of the University’s web presence.

Assure that Chico’s web site meets the Accessible Technology Initiative goals.

Develop and manage a plan to implement a Web Content Management System.

Approve standards and guidelines for managing public web pages at CSU, Chico.

Recommend policy to Cabinet policy as required to meet the objectives of the CSU, Chico web site.

Management

Web Management Committee membership:

Chief Information Officer (Chair)Vice Provost for Enrollment Management Vice President for Business and Finance or designeeVice President for Student Affairs or designeeVice President for University Advancement or designeeProvost designeeCollege DeanComputing and User Services Director Web Design team leaderWeb Content Committee Chair

Design

Web Design TeamThe Web Design Team will be responsible for developing a public web presence that meets the goals established by the University. Specifically they will:

Design a University web site that supports University goals in an effective, attractive, and accessible manner.

Design a University web site and information architecture that provides consistent navigation down to the level determined by Cabinet .

Propose technical guidelines for campus-supported web pages.

Design

Web Design Team

Laura Kling – Academic Technologies - Lead Designer Alan Rellaford – University AdvancementWendy Needels – Enrollment ManagementDee Hoffman Wills – College of BusinessTony Dunn – Computing and User ServicesRoberta Roebuck – Academic Technologies

Web Content

Web Content CommitteeThe Web Content Committee will be responsible for

assuring that appropriate content appears on Chico’s web site in a manner that meets the University’s objectives. Specifically they will:Review web-based information for currency and relevance. Coordinate links to web-based information and ensure they are consistently applied across the University.Require that web-based information meets University quality standards.Provide advice and feedback to the Web Design Team on both the design and information architecture of the University web site.Provide advice and feedback to the Web Management Committee on policy and goals of the University web site.

Web Content

Kathy Fernandes, ATEC, ChairTerry Curtis, College of CMECindy Bumgarner, College of HFAKathleen Glanville, LibraryAllan Bee, AdmissionsJean Irving, Student RecordsBeverly Gentry, Business & FinanceSandy Parsons, Disability Services

Casey Huff, Public AffairsSusan Anderson, AlumniJoe Picard, RCEJoe Wills, Public AffairsJennifer Mays, VPAALaura Kling, Web ServicesTony Dunn, Web DevelopmentPatrick Berry, Enterprise ApplicationsAlan Rellaford, Creative DirectorJerry Ringel, CAUS

Chair and membership are set by the Web Management Committee and includes:

Unified Approach to the Chico Web Site

Web Governance/Design

Web Content Management

ATI Web Compliance

Spring 2008 Fall 2008 Spring 2009 June 2009

§ Establish management, design, and content groups

§ State goals of web redesign

§ Select and install WCMS based upon WCMS Committee recommendation

§ Remediation of key sites§ All new sites compliant and

using existing template

§ New design fully implemented

§ Most web pages are managed with WCMS

§ All critical web pages are accessible.

· Formulate web policy and design goals

· Cabinet approves policy and goals

· Design and content groups implement goals

Beta sites converted to

WCMS

Beta sites redesigned

WCMS used to remediate beta sites

Policy and guidelines implemented by all pages

New sites on WCMS

All critical pages compliant in WCMS or outside

January 2010

Goals

Establish a Web Governance structure

Select and implement a campus-wide Web Content Management System to improve efficiency and effectiveness of technical web management

Assure all critical campus web sites are accessible

Design and implement a new Chico web presence that reflects CSU Chico’s values while meeting the functional and technical needs of the campus

Increase consistency of design across the depth and breadth of the CSU Chico web site

Increase accessibility across all University web pages

Leverage the Web Content Management system for improved quality and currency of the University web pages