Cso Sustainability National Charter Conference2010
-
Upload
tedfujimoto -
Category
Business
-
view
347 -
download
1
description
Transcript of Cso Sustainability National Charter Conference2010
![Page 1: Cso Sustainability National Charter Conference2010](https://reader034.fdocuments.us/reader034/viewer/2022051612/54c196954a7959a55f8b4606/html5/thumbnails/1.jpg)
CSO SERVICES/PRODUCTS AND SUSTAINABILITY
Practical Strategies to Serve Members and Create Sustainability
![Page 2: Cso Sustainability National Charter Conference2010](https://reader034.fdocuments.us/reader034/viewer/2022051612/54c196954a7959a55f8b4606/html5/thumbnails/2.jpg)
Ideal set of conditions
Practices & strategies to consider
Pitfalls to Avoid
![Page 3: Cso Sustainability National Charter Conference2010](https://reader034.fdocuments.us/reader034/viewer/2022051612/54c196954a7959a55f8b4606/html5/thumbnails/3.jpg)
Observations& Strategies
Ted Fujimoto
Robert Benavidez - NM
Andrea Plucker - AZ
Marco Rafanelli – CO
Briana Swartz - CA
Panel
Inquiry/Share Out You
![Page 4: Cso Sustainability National Charter Conference2010](https://reader034.fdocuments.us/reader034/viewer/2022051612/54c196954a7959a55f8b4606/html5/thumbnails/4.jpg)
Services/Products & Sustainability
KnowNeed to
knowI wonder
if…
![Page 5: Cso Sustainability National Charter Conference2010](https://reader034.fdocuments.us/reader034/viewer/2022051612/54c196954a7959a55f8b4606/html5/thumbnails/5.jpg)
Observations
Leadership & Priorities
Relationship Building and Customer Needs
Measuring Success & True Sustainability
1
2
3
![Page 6: Cso Sustainability National Charter Conference2010](https://reader034.fdocuments.us/reader034/viewer/2022051612/54c196954a7959a55f8b4606/html5/thumbnails/6.jpg)
Strategies
Separate boards/sub committees
Dedicated S&P Teams
7 Touch Relationship Building1
2
3
Building around “sweet spots”
4
Financial Dashboard –Group/Product Level
w/ Full Expense Loading5
![Page 7: Cso Sustainability National Charter Conference2010](https://reader034.fdocuments.us/reader034/viewer/2022051612/54c196954a7959a55f8b4606/html5/thumbnails/7.jpg)
Strategies
Separate boards/sub committees
Dedicated S&P Teams
7 Touch Relationship Building1
2
3
Building around “sweet spots”
4
Financial Dashboard –Group/Product Level
w/ Full Expense Loading5
![Page 8: Cso Sustainability National Charter Conference2010](https://reader034.fdocuments.us/reader034/viewer/2022051612/54c196954a7959a55f8b4606/html5/thumbnails/8.jpg)
![Page 9: Cso Sustainability National Charter Conference2010](https://reader034.fdocuments.us/reader034/viewer/2022051612/54c196954a7959a55f8b4606/html5/thumbnails/9.jpg)
Strategies
Separate boards/sub committees
Dedicated S&P Teams
7 Touch Relationship Building1
2
3
Building around “sweet spots”
4
Financial Dashboard –Group/Product Level
w/ Full Expense Loading5
![Page 10: Cso Sustainability National Charter Conference2010](https://reader034.fdocuments.us/reader034/viewer/2022051612/54c196954a7959a55f8b4606/html5/thumbnails/10.jpg)
Strategies
Separate boards/sub committees
Dedicated S&P Teams
7 Touch Relationship Building1
2
3
Building around “sweet spots”
4
Financial Dashboard –Group/Product Level
w/ Full Expense Loading5
![Page 11: Cso Sustainability National Charter Conference2010](https://reader034.fdocuments.us/reader034/viewer/2022051612/54c196954a7959a55f8b4606/html5/thumbnails/11.jpg)
Strategies
Separate boards/sub committees
Dedicated S&P Teams
7 Touch Relationship Building1
2
3
Building around “sweet spots”
4
Financial Dashboard –Group/Product Level
w/ Full Expense Loading5
![Page 12: Cso Sustainability National Charter Conference2010](https://reader034.fdocuments.us/reader034/viewer/2022051612/54c196954a7959a55f8b4606/html5/thumbnails/12.jpg)
Robert Benavidez - NM Andrea Plucker - AZ
Marco Rafanelli – CO Briana Swartz - CA
Leadership & Priorities
Relationship Building and Customer Needs
Measuring Success & True Sustainability
1
2
3
Example of service or product and how these three issues helped you succeed or made things difficult
-Wish you…. -Did more of-Did less of-Did differently-Didn’t do
![Page 13: Cso Sustainability National Charter Conference2010](https://reader034.fdocuments.us/reader034/viewer/2022051612/54c196954a7959a55f8b4606/html5/thumbnails/13.jpg)
Robert Benavidez - NM Andrea Plucker - AZ
Marco Rafanelli – CO Briana Swartz - CA
What does it really take to build customer relationships and truly understand school needs?
Give us a sense of the magnitude of effort…
Relationship Building and Customer Needs
2
![Page 14: Cso Sustainability National Charter Conference2010](https://reader034.fdocuments.us/reader034/viewer/2022051612/54c196954a7959a55f8b4606/html5/thumbnails/14.jpg)
Robert Benavidez - NM Andrea Plucker - AZ
Marco Rafanelli – CO Briana Swartz - CA
How much due diligence does it take to launch a product or service?
Or in retrospect, how much due diligence do you wish you had done?
Relationship Building and Customer Needs
2
![Page 15: Cso Sustainability National Charter Conference2010](https://reader034.fdocuments.us/reader034/viewer/2022051612/54c196954a7959a55f8b4606/html5/thumbnails/15.jpg)
Share out…
KnowNeed to
knowI wonder
if…