Csi Value Added Web Platform
Transcript of Csi Value Added Web Platform
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Domestic and Global Award Fulfillment Centers
Custom Gift Manufacturer
CSI International
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• Celebrating 30 Years experience in manufacturing exclusive awards and gifts• Comprised of four major divisions:
CorporateCollegeGolfMilitary/Government
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• 1.4 Million Gifts Shipped in 2008 • Customers Include:
3000+ Corporate Clients 2500+ Universities in North America 250 U.S. Military Bases Worldwide 300 Tournament Golf Courses and Events 1000+ Retail Locations
• 4 U.S. Distribution Centers• 7 International Distribution Centers• 30 U.S. Regional Sales Offices• Toronto, Canada Distribution Center • Financially sound and listed with Dun & Bradstreet
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Our Recognition Partners
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World HeadquartersToronto, ON
US HeadquartersNiagara Falls, NY
US Distribution CentersAtlanta, GAChicago, ILSalt Lake City, UT
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US Regional Offices
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Why is Employee Recognition Important?
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Tools available to attract, retain and motivate employees
BenefitsWork ExperienceCompensation
Work experience (recognition, work/life balance, culture and the environment) is the only factor in your reward/motivational mix that cannot be immediately duplicated by your competition. It is proprietary.
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Recognition Drives Retention
Top 5 Reasons Good Workers Leave
Limited chance for advancement 41%Lack of recognition 25%Low salary/benefits 15%Unhappy with management 10%Bored with the job 5%Don’t Know/No Answer 4%
Source: Robert Half International
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Cost to Replace an Employee:$13,295
500 Employee Company X 10% turn over = 50 X $13,295 = 664,750 By 2010, 75 million Baby Boomers are leaving the work force. Who is replacing them?
Source: Aberdeen
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The U.S. Department of Labor estimates that today’s learner will have 10 to 14 jobs…
By the time they reach 38
Our Workforce…
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1 out of 4 workers today is working for a company for whom they have been employed less than 1 year
Source US Department of Labor
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More than 1 out of 2 are working for a company for whom they have worked for less than 5 years
Source: US Department of Labor
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“Make a Difference” In Someone’s Life
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The most flexible program available today: • Print-On-Demand Choice
Program• Ease of Administration
• Customer Care
• High Impact Presentation for the Important Anniversary Date
Promotes Meaningful Presentations
• The Corporate Struggle Solution Commemorative (Logo) vs. Contemporary (Lifestyle)
• Print-on-demand posters, payroll stuffers, tent cards, etc.
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• The most customizable (featuring your logo and design concepts) program available today
• The most personalized (featuring your employee’s name) program available today
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Celebration Pack Celebration Deluxe Box
Celebration Award Packaging
CelebrationLite Box
Celebration Leather Box Celebration Rosewood Box
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• Personalized Cover page
• Personalized President’s Congratulations Letter
• Personalized Framed Certificate
• Personalized Order Form
• Commemorative and/or Contemporary Award Selections
Celebration Pack
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• Personalized Cover page
• Personalized Order Form
• Commemorative and/or Contemporary Award Selections
• Medallion Key Chain or other available awards
CelebrationLite Box
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• Personalized Cover page
• Personalized President’s Congratulations Letter
• Personalized Framed Certificate
• Personalized Order Form
• Commemorative and/or Contemporary Award Selections
• Medallion Key Chain or other available awards
Celebration Deluxe Box
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• Personalized Cover page
• Personalized President’s Congratulations Letter
• Personalized Framed Certificate
• Personalized Order Form
• Commemorative and/or Contemporary Award Selections
• Medallion Key Chain or other available awards
Celebration Leather Box
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• Personalized Cover page
• Personalized President’s Congratulations Letter
• Personalized Framed Certificate
• Personalized Order Form
• Commemorative and/or Contemporary Award Selections
• Medallion Key Chain or other available awards
Celebration Rosewood Box
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Celebration Packaging Alternative Awards
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Variable Print-on-Demand Technology
• Commemorative Collection – All Logo Awards
• Contemporary Collection – Lifestyle No Logo Awards
• Graphic Designs to your Corporate Theme
• Award Selections can be Customized
• Brochures are Specific to the Anniversary
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Evolution of Service Awards• Emblematic
• Jewelry and Emblematic
• Limited Gift Selections
• Full Pre-Printed Choice Programs
• Print-On-Demand Choice Programs
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Commemorative Awards
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• Average - 35 Selections per budget level
• Virtual library to customize selections
• Award values from $36 to over $3200
• 20 pre-selected budget levels for pre-printed or print-on-demand brochures
• All awards include corporate identification medallion
Commemorative Selections
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• Logo is artfully reproduced on gold and silver Medallions
• Symbolic Medallions are manufactured exclusively by CSI and plated in 23K Gold or Silver for a lifetime of beauty
• Our proprietary acid-etching process provides unbelievable detail
• The Medallion is an integral component of the award…not a glue-on attachment
• The value is in the award, not the corporate identity
Proprietary Corporate Identity Process
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Contemporary Awards
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Contemporary Awards
• Average - 50 selections per budget level
• Virtual library to customize selections
• Award values from $36 to over $3200
• 20 pre-selected budget levels for pre-printed or print-on-demand brochures
• No corporate identity
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Over 400 Hand Finished Paintings
CSI Art Collection
• Designer Collection • Contemporary Art
• Signature Collection• Signed Limited Editions
• Museum Collection• Picasso, Rembrandt and more
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CSI Personalized Art Portraits
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• Both Collections in one Package־ Offers the Logo־ Offers the Lifestyles
Balanced Recognition
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• All Commemorative Awards are Corporately Identified with a Customized Medallion of the Company Logo
• All Jewelry is Packaged in a Presentation Gift Box with the Medallion Embedded in the Top
• Contemporary Awards are not Corporately Identified
The Awards
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• Award Fulfillment Centers Located in Toronto, Canada, Niagara Falls, NY, Chicago, IL and Atlanta, GA
• Each of the 20 Budget Levels Average over 80 Award Selections
• Variety to Satisfy Different Personal Taste and Demographics
• 5 Year Warranty on all Awards
• Value
The Awards
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2008 Shipping Analysis
Collection OfferingPercentage by Redemption
Commemorative 44.0%
Contemporary 56.0%
Commemorative Contemporary
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• Administrative Home Page Features Program Overview of all Pertinent Data
• Easy Data Manipulation, Upload and Conversion Capabilities
• Logistical Controls for Brochures and Award Distribution to Unique Locations
• Complete Order Processing• 24 / 7 Web-based Ad Hoc
Administrative Reporting• Interactive Assistant (Just in Case)
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Posters
• Build internal excitement by displaying full color posters illustrating award selection examples – all featuring your company logo
• 11”x17” to display in break rooms or on bulletin boards throughout the company
Table Tent CardsPayroll Stuffers
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View Only Program Display Allows all your employees to view the anniversary award selections
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Manager E-mail Notification
We provide automated notifications to Managers for upcoming anniversaries and upcoming birthdays
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Employee Surveys
Get measured results on how CSI performed and employee satisfaction. Questions can be customized.
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Why do we only recognize milestone anniversaries?
What about the in-between years of service?
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The Award Presentation
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49%
79%
89%
0% 20% 40% 60% 80% 100%
79% 75%
71%
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89% of recipients were satisfied when their awards were presented at a special event/banquet.
79% of recipients were satisfied when the awards were presented at a staff gathering.
79% of recipients were satisfied when they received their awards on their actual anniversary dates.
75% of recipients were satisfied when they received their awards within a week of their anniversary dates.
57% of recipients were satisfied when they received their awards more than one week after their anniversary dates.
Watch the Presentation Timing
How is the Award Presented?
The award presentation is a critical part to the success of any recognition program. What does it take to make the presentation effective?
71% of recipients were satisfied when they received their awards more than one week prior to their anniversary dates.
49% of recipients were satisfied when receiving awards handed indirectly to them without a presentation.
Survey of Fortune 1000 Recipients
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CSI Manager Training
• “Building the Recognition Culture” is an on-site management training curriculum that introduces guiding principals which effect employee recognition programs. This 1 hour seminar is HRCI certified.
• “How to Make an Effective Presentation” is an easy to read “do’s and don’ts” guide to prepare for the award presentation. It is available on-line or in print.
• “Recognition & Engagement Experiences” Six month e-learning application directed at managers.
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Building Employee Building Employee Recognition and Creating the Culture
CSI facilitated management training which explores key fundamentals of employee recognition
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Memorable Presentations
A quick and easy to read booklet with tips on how to make an strong impact recognition award presentation – a handy reference for managers
Also Located atwww.csistars.com
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“Recognition & Engagement Experiences” e-Learning Application
First online course based on the exclusive research of Peter F. Drucker PHD, Dr. Bob Nelson and CSI.
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12 core modules, each requiring 20-30 minutes per week
Learning Dashboard
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Students are first asked questions to gage their understanding before taking the lesson
1) Checking In Section
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Best practices & competencies by Dr. Bob Nelson, world’s leading independent authority on employee motivation & management.
2) Lessons Section
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• Simulations
• Online role playing
• Interactive testing
• Real-time feedback & coaching
3) Experiences Section
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Compares results to the earlier “Checking In” section
1) Checking Back Section
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Steps to help managers practice, drill and rehearse in real life settings
Manager Action Plans
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Track:• Completio
n Status• Attitudes• Skills• Knowledge
Track Results
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Total Recognition – We’re Ready When You Are
CSI offers comprehensive Total Recognition solutions• Robust web-platform to link multiple programs, awards, and
administration • Communications and training support • Strategy and program development
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CSI is excited to introduce the new standard for saying “Thanks”...
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Presentation Packaging with Supporting Theme or Corporate Logo and Matching Letterhead
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To comply with the rules, and be free of taxes, awards must:
1. Be part of a "qualified plan" that does not discriminate in favor of highly compensated employees.
2. Be an item of Tangible Personal Property awarded as part of a meaningful Presentation.
3. Fall under an average award cost of $400 with an upper limit of $1,600.
4. Service Awards may be given every five years beginning at five years of service.
5. Program is Tax Deductible for Company and non-taxable income for the recipient.
U.S. Service Awards Tax Liabilities
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Why Companies are Buying Our New STARS program …
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We Solve the Age-old Problem:
• Management wants the logo identification
• Award recipient wants the choice
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With CSI Commemorative Awards
• Over 1500 Unique, Elegant Awards (20 Levels)• Symbolic Awards With Unobtrusive Identification• All Include Unique, Acid-Etched 23K Gold or Silver
Logo Medallion
Corporate Identification Awards
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Lifestyle (No Logo) Awards
With CSI Contemporary Awards Over 1500 Lifestyle Awards (20 Levels)• All Brand Names Without Corporate Logo• Available in Virtual Product Library For Selection
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• Both Collections in one Package־ Offers the Logo־ Offers the Lifestyles
Balanced Recognition
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• Easy to Use• 24 / 7 Program Overview• Painless Setup• Instant Re-cap of all Activity• Ad Hoc Reporting
We Include (at no charge)
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There are No Hidden Charges
Award Price Includes Everything!• Customized Program Website • Customized “E-Admin” System• Customized Awareness Campaign Materials• Choice of Commemorative or Contemporary Awards (or both)• Customized Print-On-Demand Brochures • Personalized Congratulations Letter & Award Order Form • Framed certificate (print-on-demand flexibility)• Access to comprehensive recognition system (CelebrationLite
and our Crystal, Emblematic and Medallion Collections
No surprises…guaranteed!
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Enough Flexibility to DesignYour Program Your Way …..
• Standard or Deluxe Presentation Packages• Print-on-demand award selection brochures • Commemorative and/or Contemporary awards • 20 Budget Levels • Virtual award library (3000 awards) • Print-on-demand award certificates• Print-on-demand posters, payroll stuffers, tent
cards, etc. • Paperless Award System – web-based
notification and ordering
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Very Appealing Presentation
“You never get a second chance to make a first impression”
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We Care!CSI will help you every step of the way and our proven track record assures you 100% satisfaction
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