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Master Set up

New File for the month

Coulmns to be filled

One time set up

Monthly Cycle

Please add all the Sales staff name in the mast

Please make new file in the beginning of the mon

New File for the monthIn many columns there are Drop downs. PleaseDelivery date , month , Model ,Staff name , Callin

Columns which are to be filled individually : CustoHeading on top

It is Linked excel Sheet. Do not add or delete anydisturbed

Precaution

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r (Sheet: Sales Feedabck ,Column: AC).

th for each Outlet(showroom and branch).

se them instead of writing in that cell.g date

mer name , Mobile No, Date of birth &

row or column. As all the formulas will get

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Dlr Code : 140.7 Month :

Dlr Name :Sreenidhi Motors Pvt Ltd CRM name :

Outlet : Showroom Location of Outlet :

S.No Delivery date Customer Name Contact No Date ofBirth(DD/MM/YY) Model Calling date

1 2nd P. Vasanth Kumar 9666019252 R 15 5th

2 12th B. V. V. Pavan Kumar 9441833184 Fz s 14th

3 12th N. Avinash 8970140140 R 15 14th

4 19th T.Santosh Kumar 9490481928 fazer 23rd

5

6

7

8

9

10

1112

13

14

15

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19

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23

24

25

26

27

28

29

30

31

32

33

34

35

36

37

38

39

40

41

42

43

44

Dec

P.S.R.Sravanthi

Vijayawada

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45

46

47

48

49

50

51

52

53

54

55

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57

58

59

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6364

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7576

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97

98

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107

108

109

110

111

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115116

117

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127128

129

130

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149

150

151

152

153

154

155

156

157

158

159

160

161

162

163

164

165

166

167168

169

170

171

172

173

174

175

176

177

178

179180

181

182

183

184

185

186

187

188

189

190

191

192

193

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195

196

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199

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201

202

203

204

205

206

207

208

209

210

211

212

213

214

215

216

217

218

219220

221

222

223

224

225

226

227

228

229

230

231232

233

234

235

236

237

238

239

240

241

242

243

244

245

246

247

248

249

250

251

252

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253

254

255

256

257

258

259

260

261

262

263

264

265

266

267

268

269

270

271272

273

274

275

276

277

278

279

280

281

282

283

284

285

286

287

288

289

290

291

292

293

294

295

296

297

298

299

300

301

Mean

Staff name

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Excellent Good A verage Bad Worst

5 4 3 2 1

Staff name F1 (Reception& Greeting)

F2 (Staff

Knowledg

e)

F3 (Test

Ride

exp.)

F4 (Bike

delivery on

time)

F5 (StaffCourtesy)

F6

(Recomme

ndation)

Mean

Gani 5 4 4 4 4 4 4.17

Ashok 5 5 5 5 5 4 4.83

Venkata Siva 5 5 5 5 5 5 5.00

Gani 5 5 5 5 5 5 5.00

#DIV/0!

#DIV/0!

#DIV/0!

#DIV/0!

#DIV/0!

#DIV/0!

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#DIV/0!

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#DIV/0!

#DIV/0!

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#DIV/0!

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#DIV/0!

#DIV/0!

#DIV/0!#DIV/0!

#DIV/0!

#DIV/0!

#DIV/0!

#DIV/0!

#DIV/0!

#DIV/0!

#DIV/0!

#DIV/0!

#DIV/0!

#DIV/0!

#DIV/0!#DIV/0!

#DIV/0!

#DIV/0!

#DIV/0!

#DIV/0!

#DIV/0!

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#DIV/0!

#DIV/0!

Scale

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#DIV/0!

#DIV/0!

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#DIV/0!

#DIV/0!

#DIV/0!

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#DIV/0!

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#DIV/0!

#DIV/0!

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#DIV/0!

#DIV/0!

#DIV/0!#DIV/0!

#DIV/0!

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#DIV/0!

#DIV/0!

#DIV/0!

#DIV/0!

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#DIV/0!

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#DIV/0!#DIV/0!

#DIV/0!

#DIV/0!

#DIV/0!

#DIV/0!

#DIV/0!

#DIV/0!

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#DIV/0!

#DIV/0!

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#DIV/0!

#DIV/0!

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#DIV/0!

#DIV/0!

#DIV/0!

#DIV/0!

#DIV/0!

#DIV/0!

#DIV/0!

#DIV/0!

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#DIV/0!

#DIV/0!

#DIV/0!

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#DIV/0!

#DIV/0!

#DIV/0!

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#DIV/0!

#DIV/0!#DIV/0!

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#DIV/0!#DIV/0!

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#DIV/0!

#DIV/0!

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#DIV/0!

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#DIV/0!

#DIV/0!

#DIV/0!

#DIV/0!

#DIV/0!

#DIV/0!

#DIV/0!

#DIV/0!

#DIV/0!

#DIV/0!

#DIV/0!

#DIV/0!

#DIV/0!

#DIV/0!

#DIV/0!

#DIV/0!

#DIV/0!

#DIV/0!

#DIV/0!#DIV/0!

#DIV/0!

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#DIV/0!

#DIV/0!

#DIV/0!

#DIV/0!

#DIV/0!

#DIV/0!

5.00 4.75 4.75 4.75 4.75 4.50 4.80

Ashok 5.00 5.00 5.00 5.00 5.00 4.00 5.00

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Gowtham #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0!

Vijay #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0!

Ravi Kumar #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0!

Venkata Siva 5.00 5.00 5.00 5.00 5.00 5.00 5.00

Siva #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0!

Prasanna Latha #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0!

Gani 5.00 4.50 4.50 4.50 4.50 4.50 4.60

0 #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0!











0 #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0!0 #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0!






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Date Month

1st Jan

2nd Feb

3rd Mar

4th Apr

5th May

6th Jun

7th Jul

8th Aug

9th Sep

10th Oct

11th Nov

12th Dec

13th

14th

15th

16th

17th

18th

19th

20th

21st

22nd

23rd24th

25th

26th

27th

28th

29th

30th

31st

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14

15

16

17

18

19

20

21

22

23

24

25

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26

27

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29

30

31

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2 Oct

3 Nov

4 Dec

5

6

7

8

9

10

11

12

1314

15

16

17

18

19

20

21

22

23

24

2526

27

28

29

30

31

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Showroom

Branch

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Model S.No Staff Name

R15 Ver 2.0 1 Ashok 1st 0 0

R15 2 Gowtham 2nd 1 1

Fazer 3 Vijay 3rd 0 1

FZ-S 4 Ravi Kumar 4th 0 1

FZ16 5 Abhinay 5th 0 1

SZ-R 6 Venkata Siva 6th 0 1

SZ-X 7 Siva 7th 0 1

SZ 8 Prasanna Latha 8th 0 1

SS-125 9 Gani 9th 0 1

YBR125 10 10th 0 1

YBR 110 11 11th 0 1

Crux 12 12th 2 3

Ray 13 13th 0 3

Rayz 14 14th 0 3

15 15th 0 3

16 16th 0 3

17th 0 3

18th 0 3

19th 1 4

20th 0 4

21st 0 4

22nd 0 4

23rd 0 424th 0 4

25th 0 4

26th 0 4

27th 0 4

28th 0 4

29th 0 4

30th 0 4

31st 0 4

Total 4

Date

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Fazer SRK

FZ-S Salman

FZ16 Sree

SZ-R arun

SZ-X mohan

SZ suhaan

SS-125

YBR125

YBR 110

Crux

Others

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1st #DIV/0! 1st #DIV/0!

2nd 4.17 2nd 4

3rd #DIV/0! 3rd #DIV/0!

4th #DIV/0! 4th #DIV/0!








12th 4.92 12th 4.5







19th 5.00 19th 5



22nd #DIV/0! 22nd #DIV/0!

23rd #DIV/0! 23rd #DIV/0!24th #DIV/0! 24th #DIV/0!








Total #DIV/0! Total #DIV/0!

Recommendation Rate ofthe dealership

Mean

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Dlr Code : Month :

Dlr Name : CRM name :

Outlet : Location of Outlet :

140.7

Sreenidhi Motors Pvt Ltd

Dec

P.S.R.Sravanthi

Showroom Vijayawada

Factor 6 (Recommendation Rate of Dealership)

Daily Delivery Trend (Daily & Accumulated) F

Factor 3 (Test Ride Experience) Facto

0

1

2

3

4

5

0

2

4

6

8

10

12

14

16

18

20

1 3 5 7 9 11 13 15 17 19 21 23 25 27 29 31

5.00

0.000.000.00

5.

0.00

1.00

2.00

3.00

4.00

5.00

6.00

As

hok

Gowtham

Vijay

RaviKumar

5.00

0.000.000.00

5.00

0.000.00

4.50

0.000.000.000.000.000.000.000.000.000.000.000.000.000.000.000.000.000.00

0.00

1.00

2.00

3.00

4.00

5.00

6.005.00

0.000.000.00

5.00

0.0

0.00

1.00

2.00

3.00

4.00

5.00

6.00

44.5

5

2

3

4

5

6

5.00 5.00

3.00

4.00

5.00

6.00

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Factor 2 (Staff Knowleactor 1 (reception & Greeting)

4 (Bike delivery on time) Factor 5 (St

taff Wise CSI Score

.00

0.000.00

5.00

0.000.000.000.000.000.000.000.000.000.000.000.000.000.000.000.000.000.00

Ven

kataSiva

Siva

PrasannaLatha

Gani 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0

5.00

0.000.000.00

5.00

0.000.00

4.50

0.000.000.000.000.000.0000.00

1.00

2.00

3.00

4.00

5.00

6.00

0.00

4.50

0.000.000.000.000.000.000.000.000.000.000.000.000.000.000.000.000.000.00

5.00

0.000.000.00

5.00

0.000.00

4.50

0.000.000.000.000.000.000.000.

0.00

1.00

2.00

3.00

4.00

5.00

6.00

4.60

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I Trend

00.00 0.000.000.000.000.000.000.000.000.000.000.000.000.000.000.000.000.000.00

.00 0.00 0.00

5.00

0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0

17th 19th 21st 23rd 25th 27th 29th 31st

Analysis / Comments :-

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ge)

ff courtesy)

.000.000.000.000.000.000.000.000.000.000.000.00

.000.000.000.000.000.000.000.000.000.000.00

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Compatibility Report for CSI data format - Sales.xls

Run on 12/3/2012 11:22

The following features in this workbook are not supported by earlier versions of

Excel. These features may be lost or degraded when you save this workbook in

an earlier file format.

Significant loss of functionality # of occurrences

One or more functions in this workbook are not available in earlier versions of

Excel. When recalculated in earlier versions, these functions will return a

#NAME? error instead of their current results.

218

'Sales

feedback'!AK7:AK

37

'Sales

feedback'!AM7:AM

37

'Sales

feedback'!I309:N3

34

Minor loss of fidelity

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the selected file format. These formats will be converted to the closest format

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CSI - Sales Dec'13

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