CSI-Collecting Skills in the Hotel-and Catering Industry 2 · 2017. 5. 9. · CSI-COLLECTING SKILLS...
Transcript of CSI-Collecting Skills in the Hotel-and Catering Industry 2 · 2017. 5. 9. · CSI-COLLECTING SKILLS...
CSI-COLLECTING SKILLS IN THE HOTEL-AND CATERING
INDUSTRY 2.0
Monday 07.11.2016 – Monday 28.11.2016
Presentation by Seline Gudereit
• the Roast House
• pictures of the restaurant
• about the team
• guest types
• the menu
• something special
• my experience
• conclusion
• sources
• Address: 3 Denny Street | Tralee, Ireland
• phone : +353 66 718 1011
• Opening hours: Monday – Saturday 9.00am – 5.00 pm
Sunday 10.00am – 2.00pm
• Ronan (38) & Linda (40) Hurlem are the Manager
• Trisha Tierney (24) Restaurant management
• The Roast House exists since 2012
• 18 Employees
• Homemade bakery offer the Restaurant
From left to right: Marci, Liam, Amy and Ronan
Ronan
John is the head chef in the Roast House
Left: Owen Right: Lukas he come since 2 months from Germany to Tralee
• Children friendly
• Family friendly
• business people
• elderly people
• Irish, European, Café, International Gluten Free Options
• All day a special menu
• Breakfast/Brunch
Served : Mo-Sa from 9-12 am , Su 10 am-2pm
• Lunch
Served: Mo-Sa from noon to 4.30 pm
• Gluten free options
• Lactose free options
• The Roast House is Kerrys only Coffee Roastery.
• Freshly Roasted Filter Coffee
• Long Black
• Flat White
• Latte
• Cappuccino
• Mocha
• Espresso
• Double Espresso
• Macchiato
• Espresso Con Panna
• Café Con Leche
• Irish Breakfast Tea
• Loose Herbal Teas
• Selection of Fruit Teas
• Hot Chocolate
• Minerals
• Sparkling/Still Water
• Large Sparkling/Still Water
• Traditional Lemonade (Pink or Cloudy)
• Jucie (Orange, Apple or Cranberry)
• In Ireland guests are served from the left side
• There is no correct order of cutleries
• There are a lot of staff members in service
• Tap water is for free
• They don`t use trays for service
Conclusion • many peoples are very Friendly
• Envirementel is very clean
• It`s more expensiv than in Germany (about 30 % more)
• sportswear is very famous (Adidas)
• You find hundreds of greens
• more sheep than people
• https://www.facebook.com/The-Roast-House-Tralee-533931289967887/?fref=ts
• https://www.google.ie/search?q=ireland&biw=1024&bih=638&source=lnms&tbm=isch&sa=X&ved=0ahUKEwito6nZ4pvQAhUlDsAKHc0jCKAQ_AUIBigB#imgrc=G2hvcHn_3QLR5M%3A
• Selfmade Pictures
• Carikatures from my stick
• http://www.ittralee.ie/en/
• Erasmus+ Mobility • Institute of Technology Tralee • Celtic School of English • The Roast House Team • Restaurant Schoenbusch • Staatliche Beruflisches Schulzeintrum Aschaffenburg – Berufsschule 3 • Miss Gigiola, Miss Werner, Mister Burggraf, Mister Karey and Mister Wilkin