CSI-09 COMMUNICATION TECHNOLOGY

E-COMMERCE

AUTHOR: V.V.SUBRAHMANYAM

WHAT IS E-COMMERCE?E-Commerce can be defined as a

modern business methodology that addresses the needs of organizations, merchants and consumers to cut costs while improving the quality of goods and services and increasing the speed of service delivery.

FEATURES OF E - COMMERCE E-Commerce is associated with the buying

and selling of information, products and services via computer networks

Key element is information processing Facilitates new types of information

based business processes for reaching and interacting with customers

INFORMATION SUPERHIGHWAY (I-WAY)

A myriad of computers, communication networks, and communication software forms the nascent Information Superhighway (I-Way).

CONSUMER ORIENTED E-COMMERCE APPLICATIONS

ENTERTAINMENT MOVIES OF DEMAND VIDEO CATALOGING INTERACTIVE ADS MULTIUSER GAMES ON-LINE DISCUSSIONS

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FINANCIAL SERVICES AND INFORMATION HOME BANKING FINANCIAL SERVICES FINANCIAL NEWS

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ESSENTIAL SERVICES HOME SHOPPING ELECTRONIC CATALOGS TELEMEDICINE REMOTE DIAGNOSTICS

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EDUCATION AND TRAINING INTERACTIVE EDUCATION VIDEO CONFERENCING ON-LINE DATABASES

PILLARS SUPPORTING E-COMMERCE APPLICATIONS

PUBLIC POLICY: To govern such issues as Universal access, privacy and information pricing

TECHNICAL STANDARDS: To dictate the nature of information publishing user interfaces, and transport in the interest of compatibility across the entire network.

TYPES OF E-COMMERCE

BUSINESS-TO-BUSINESS ECOMMERCE

BUSINESS-TO CONSUMER ECOMMERCE

INTRA-COMPANY ECOMMERCE

IMPLEMENTATION OF ECOMMERCEAWARENESS TRAININGBUSINESS ANALYSISREQUIREMENTS ANALYSISDESIGN IMPLEMENTATION INTEGRATION AND VALIDATIONMAINTAENANCE

SYSTEMS OF PAYMENTS IN ECOMMERCE

CREDIT CARD BASEDSMART CARDSELECTRONIC PURSESDIGITAL OR ELECTRONIC CASHELECTRONIC CHEQUESELECTRONIC WALLET