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Thurrock LCS

CSE Workspace

User Guidance v2.0

27-Sep-2016

Version Date Author Reviewer

1.0 13-Apr-2016 Lesley Tabrett – LCS Manager Claire Pascoe – CSE Manager

2.0 27-Sep-2016 Richard Kemp – LCS Manager Claire Pascoe – CSE Manager

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Guidance on when to start a CSE Risk Assessment • All children who have gone missing

• For those children who are currently being assessed by CFAT and about whom there are CSE concerns

• For all LAC, CP or CiN who are assessed to have suspected, or confirmed elevated vulnerability to CSE at any point during their time with us

• For all LAC children, if ‘Standard’, to be routinely considered throughout their time as LAC, and via their LAC reviews

• All young people aged over 12 and open to the Adolescent and Edge of Care Team automatically require a CSE RA be completed

• All LAC aged 10 or over automatically require a CSE RA be completed

NB: Assessment needs to be continual given the dynamic nature of CSE risk and vulnerability factors NB: All children and young people assessed by YOS as Medium or High risk, should be referred to Thurrock MASH

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About the Workspace

The CSE Workspace allows the creation of a CSE Episode. An episode runs from a particular Start

Date until it is closed by being given an End Date. A record can only have one CSE Episode active at a

time and dates of episodes cannot be made to overlap.

Information relating to the CSE Episode can be recorded with the Workspace.

As soon as a CSE Episode is started a dark green CSE badge will appear beneath the child’s name at

the top of the display. When there is no longer an active episode, the badge will show as struck-

through.

A CSE Episode refers to a period during which the child is/was considered to be at ‘medium’ or

higher risk of CSE. This is determined by a CSE Risk Assessment (see Page 2 for the conditions

requiring an assessment be undertaken). Children with a CSE Risk Assessment that shows their risk

level to be assessed as ‘Medium’, ‘High’ or ‘Exploited’ should have the assessment reviewed no less

than three-monthly. A CSE Episode should only be ended when a subsequent assessment

determines the risk level to have dropped to ‘standard’.

The Start Date and End Date for an episode must match the dates of the corresponding assessments.

The CSE Risk Assessment is a standalone form in the Basic Demographics of a person’s record. It can

be created at any time so long as there is an open referral. Upon completion, an authorisation task

will be sent to the user’s manager for them to review the form and either authorise it or return it to

the user with comments.

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Using the CSE Workspace

1. On completion and authorisation of a CSE Risk Assessment in which the Risk Category is assessed

to be ‘Medium’, ‘High’ or ‘Exploited’, then you must start a CSE Episode within the CSE Workspace (unless an episode is already active). The workspace is found at the bottom of the list within the demographics screen of the child/young person’s record.

2. You will now see the screen below:

1.1 Please click here

2.1 Please click the link to

start the CSE Episode

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3. You will now see the screen below:

4. You have now created the CSE Episode and the content of the work space can be seen down the left hand side of the screen below under header ‘CSE Episode’. You will also notice that a badge has been created to show an open episode for the record:

3.1 Please choose

‘CSE Episode’ from

the pick list

3.2 Add the date the

Risk Assessment was

completed

3.3 Click on the button

marked ‘Create’

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5. Now click on the ‘CSE’ tab:

6. You will now see the screen below; please only complete the fields that have been indicated below:

5.1 Throughout the LCS system you

will see the pencil icon; please click

to open the first section that needs

to be completed. When the fields are

updated click the tick to save the

changes or the cross to discard them.

6.1 Please tick the

box if you have

completed the

screening section of

the C & F

Assessment

6.2 Add the name of any CSE Worker allocated to work

with the child/young person – this would be in addition

to the allocated case worker

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7. Now add a category of Risk to the record:

8. Now complete the screen below:

7.1 Click on the link ‘New

Category of Risk’

8.2 Add the Category of Risk from

the pick list

8.1 Add the date for the start of

the Risk (same date as the

associated CSE Risk Assessment)

8.4 Click on Create

8.3 Click the tick box to include

this event in the child’s History

from which you can then pull it

into the child’s Chronology

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9. You should also add any meetings that have been carried out as and when they happen in the ‘New Meetings’ link as per the example below:

10. Now please complete the below:

9.1 Click the ‘New Meetings’ link

10.1 Please select a meeting

type from the pick list for

example CTT Meeting

10.2 Add the date of the meeting

10.3 If the meeting has been held

tick this box – if it hasn’t yet you can

come back to it later

10.4 To add this event to the

History/Chronology, please tick this box 10.5 Then click

‘Create’

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11. The next section of the workspace is Further Details and looks as below:

12. Social Care Responses and Outcomes section; please click the pencil to open for editing. You should then see the screen below:

12.1 Outcomes - Tick as

many options from the list

as apply to the child/young

person

12.2 Focus of Support -

Tick as many options from

the list as apply to the

child/young

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13. To complete the ‘Current Living Situation’ details, click the pencil to open for editing, you should see the screen below:

14. To complete the ‘Health Issues’ details; click the pencil to open for editing. You should see the screen below:

13.1 Complete as many of the options as are relevant to

the child/young person, as per the example above, but

that also contribute to the Risk

13.2 Click the tick to save the changes

14.2 Click the tick to save the

changes

14.1 Complete as many of the options as are relevant to the

child/young person, as per the example above

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15. To complete the ‘Education / Employment / Training’ details, click the pencil to open for editing; you should see the screen below:

16. The next section of the workspace is Risks / Actions and looks as per the screenshot below. Access to each section is made by clicking on the corresponding pencil icon which will then open it for editing :

15.1 Complete as many of the options as are relevant to

the child/young person, as per the example above

15.2 Click the tick to

save the changes

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17. To complete the ‘Nature of Exploitation’ details; click the pencil to open for editing, you should see the screen below:

18. To complete the ‘Referral to other Services’ details, click the pencil to open for editing; you should see the screen below:

17.2 Click the tick to save the

changes

17.1 Complete as many of the options as are relevant to the

child/young person, as per the example above

18.3 Click the tick to save the

changes

18.1 Complete as many of the options as are relevant to the child/young person, as

per the example above. The referral acceptance date should be used only if no

more than one referral has been made

18.2 If there are multiple referrals

please add some details in the

referral comments box, including

the date of referral and date of

acceptance

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19. To complete the ‘Other Risk Factors’ details, click the pencil to open for editing. You should see the screen below:

20. Complete this section only if required:

19.2 Click the tick to save the

changes

19.1 Complete as many of the options as are relevant to the

child/young person, as per the example above

20.2 Click the tick to save the

changes

20.1 Complete as many of the options as are relevant to the

child/young person, as per the example above

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21. To record the support that has been provided as part of the plan, please click on the link ‘New Service Provision’:

22. You will now see the screen below:

21.1 Click link to start new

service provision detail

22.1 Add a description of the

services to be provided

22.2 Add the planned date that

the service should start

22.3 Add ‘other details’ as

appropriate here

21.2 Click link to record

Resource Costs associated

with the plan

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23. The ‘Allegations’ sections below information will pull through from the Risks tab in the main record – see example below:

23.1 Allegation details will pull

through from the recording in

the Risks Tab on the main

record

23.2 To add an Allegation

Location, Vehicle or

Telephone/Mobile, click on the

link below each section

‘

Example

TIP: Remember that pick lists in this

section can be added to by the LCS Team,

just request the additions

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24. Even if you doubt the exact address for a location such as a park or a taxi rank please still add as much information as you have been given; this can always be added to or amended at a later date if required.

If this information hasn’t been shared with the CTT Team, please complete a CSE1

Information and Intelligence Report then send securely to the CTT Team and attach in

documents in this CSE record, as per section 27 of this guidance.

25. Even if you doubt the exact vehicle details, such as make and model or vehicle, partial number plate, please still add as much information as you have been given; this can always be added to or amended at a later date.

24.1 To add the location please:

1. Add a start date

2. In the free text field add the details

of the location

3. Add the location type from the pick

list

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26. Even if you doubt the exact telephone number, or only have a partial number; please still add as much information as you have been given; this can always be added to or amended at a later date.

27. Forms, Documents and Case Notes relating to CSE must be recorded in the subject’s Basic Demographics and not within the CSE Episode. This is to maximise their visibility and makes the corresponding tabs within the CSE Workspace defunct.

25.1 To add the vehicle details please:

1. Add a start date

2. From the pick list choose the Vehicle Make

3. From the pick list choose the Vehicle Model

4. Add the Registration number to the text box

in all capital letters and without spaces

5. From the pick list choose the Colour

Please enter as much information as you have, even if the known details are partial.

26.1 To add the telephone details please:

1. Add a start date

2. Add the Telephone number to the

text box without spaces, brackets or

punctuation

3. Add any additional notes

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28. When a CSE Risk Assessment is completed on a case that has an active CSE Episode and the assessment determines the risk to be ‘standard’ the episode must be ended. This is done on the CSE tab by clicking the End CSE Episode link, entering the End Date and clicking the Update button. The End Date must be set to the date of the assessment that determined the risk level had fallen to ‘standard’.

27.1 The Access tab should also be ignored - it

shows which groups provide what kind of

access to their members and is only for system

administration purposes.