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GS1 India

CSD Grievance Redressal System

Canteen Store Department(CSD)

May 2018

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Consumer register complaint throughCSD mobile application

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Step 1: Scan the barcode using CSD mobile application

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8906000990421 Scan the barcode

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Step 2: Check out product details

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Step 3: In case of any discrepancies in the product details, tap on

tab “Register Complaint”

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Tap

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Step 4: Fill up the form

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Select canteen

store

Enter receipt number

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Tap

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System generated mail to consumer

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20171121E9F9C4

Canteen Stores Department <support@csd.org.in>

This is a system generated message to acknowledge the complaint you submitted through CSD mobile app.Your complaint number is 20171121E9F9C4.

You may contact Director (CSD), Canteen Stores Department Customer Cell, at 011-xxxxxxxx if any further assistance is required.

AdministratorCanteen Stores Department Mobile App

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Thank You