7/30/2019 Crystal Palace Virtual Question Time

1/8

C{ps}ab Yabace

F`ve Ques}`hns cjhsen kp }je oeoke{s hf C{ps}ab Yabace Cjaoke{ Hf Chooe{ce" C{ps}ab Yabace

]{ans`}`hn ]htn anm }je Uyye{ Nh{thhm B`k{a{p Caoya`dn te{e sen} }h }je C{hpmhn Nh{}j Kp/

ebec}`hn canm`ma}es

7/30/2019 Crystal Palace Virtual Question Time

2/8

C{ps}ab Yabace

}je {`dj} suyyh{}" bhcab fhhm d{ht`nd y{hlec}s can geey fhhm y{`ces bht anm absh y{hv`me

oub}`ybe h}je{ kenef`}s }h Nh{}j C{hpmhn. Bhcab fhhm d{ht`nd y{hlec}s jave oanp kenef`}s }h

}je chooun`}p. U{kan fa{os can ke se} uy `n scjhhbs }h enchu{ade yuy`bs }h bea{n akhu}

jeab}jp ea}`nd as tebb as be}}`nd }jeo ezye{`ence a t`me va{`e}p hf m`ffe{en} f{u`} anm

vede}akbes. ]jep jave absh keen y{hvem }h ke a thnme{fub tap hf jeby`nd `n }je {ejak`b`}a}`hn

hf y{`shne{s anm yehybe t`}j chooun`}p sen}ences. @noa}es th{g`nd `n }je fa{o y{hd{ao bea{n

eoybhpoen} anm }{ame sg`bbs sucj as ad{`cub}u{e" fhhm y{hcess`nd" equ`yoen} hye{a}`hn anm

{eya`{" oe}ab fak{`ca}`hn" choyu}e{ sg`bbs" `nven}h{p }{acg`nd" sj`yy`nd anm {ece`v`nd. ]jep absh

bea{n }eaoth{g anm yunc}uab`}p. Te jave a ba{de nuoke{ hf `nmeyenmen} sjhys `n }je a{ea }ja}

chubm yu{cjase anp su{ybus fhhm d{htn f{ho chooun`}p da{mens }ja} t`bb su{ebp en{`cj }je

bhcab a{ea.

Anm{et S}{anacg *Chnse{va}`ve)< ]je chun}{p `s cu{{en}bp hu} hf {ecess`hn anm tj`bs} te ous}

nh} ke choybacen} }je Chab`}`hn dhve{noen} jas s}`bb c{ea}em 1 o`bb`hn y{`va}e sec}h{ lhks"

sbasjem }je mef`c`} kp ;5% anm ensu{em }ja} }jhse th{g`nd fubb/}`oe hn }je o`n`ouo tade

jave jam }je`{ `nchoe }az jabvem. @n }e{os hf eoy}p sjhys" kp k{`nd`nd }je }{aob`ng }h C{ps}ab

Yabace te t`bb dene{a}e kus`ness `n}e{es} `n }je C{ps}ab Yabace a{ea anm g`cg/s}a{} }je

{edene{a} hn hf }je bhcab echnhop.

Sjasja Gjan *D{een Ya{}p)< Te thubm `n}{hmuce bhcab chooun`}p kangs" tj`cj y{hv`me aohnd

h}je{ }j`nds" a net shu{ce hf f`nance a} a }`oe tjen J`dj S}{ee} kangs a{en$} benm`nd. Jeby

soabb kus`nesses t`}j {eduba}`hn anm ene{dp eff`c`encp. @ thubm b`ge }h schye }je hyyh{}un`}p fh{

a bhcab cu{{encp s`o`ba{ }h Betes. D{eens feeb }aza}`hn sps}eo neems }h ke s`oyb`f`em `n }je bhnd

{un" fh{ ezaoybe oe{d`nd N@ anm @nchoe ]az. Eoy}p Sjhys can ke usem }h sjhtcase phund

}aben} / ezj`k`}`nd c{ea}`ve a{}s.

S}eve [eem *Bakhu{)< ]je echnhop jas fba}b`nem hve{ }je bas} pea{" oag`nd b`fe ja{m fh{ bhcab

kus`nesses. Yehybe `n C{hpmhn Nh{}j a{e ke`nd be} mhtn kp a ]h{p/bem Dhve{noen} }ja} `s

7/30/2019 Crystal Palace Virtual Question Time

3/8

C{ps}ab Yabace

oag`nd }je t{hnd mec`s`hns hn }je echnhop anm fa`b`nd }h jhbm ves}em `n}e{es}s b`ge }je ene{dp

choyan`es }h acchun}" beav`nd kus`nesses t`}j }je ammem y{essu{e hf j`dj ene{dp k`bbs tj`be

{`s`nd uneoybhpoen} oeans }je`{ cus}hoe{s jave bess ohnep }h syenm. Bhcab" `nmeyenmen}

kus`nesses a{e v`}ab }h a s}{hnd bhcab echnhop anm a v`k{an} chooun`}p anm }je d{ht`nd

y{hkbeo hf eoy}p sjhys neems }h ke }acgbem u{den}bp. As Beame{ hf Baoke}j Chunc`b @

y{hoh}em a scjeoe }h hve{choe }je y{hkbeo hf eoy}p {e}a`b un`}s `n anm a{hunm K{`z}hn

Oa{ge} kp hffe{`nd a sjh{}/}e{o {en}/f{ee ye{`hm }h jeby net kus`nesses de} hn }je`{ fee}" }jen

yap {en} tjen }jep te{e successfub. ]j`s bem }h }je {edene{a}`hn hf }je a{ea anm enchu{adem

oh{e yehybe }h syenm ohnep bhcabbp" `ncbum`nd an `nnhva}`ve net bhcab cu{{encp" }ja} jebyem

}je bhcab echnhop }h d{ht. As phu{ OY @ thubm beam a caoya`dn fh{ C{hpmhn Chunc`b se} uy

s`o`ba{ scjeoes je{e. @ thubm absh oee} t`}j bhcab kus`nesses `n C{ps}ab Yabace {eduba{bp }h

oage su{e }jep a{e de}}`nd }je suyyh{} }jep neem" as tebb as ac}`vebp enchu{ad`nd yehybe }h

suyyh{} }je`{ bhcab `nmeyenmen} kus`nesses.

Oa{`sja [ap *B`ke{ab Meohc{a})< ]je `ssue hf eoy}p sjhys `s shoe}j`nd }ja} meeybp oa}}e{s }h

oe as `} oages }je a{ea bess a}}{ac}`ve }h v`s`}. T`}j }je {`se hf hnb`ne sjhyy`nd" oanp j`djs}{ee} sjhys a{e s}{uddb`nd anm }jep a{e unb`gebp }h {e}u{n. @ }j`ng `} `s v`}ab }ja} te enchu{ade

oh{e `nmeyenmen} s}h{es }h hyen anm }h enchu{ade yehybe kacg `n}h }je }htn cen}{e }j{hudj

oh{e {es}au{an}s" kus`nesses anm h}je{ se{v`ces }ja} can {eluvena}e a j`dj s}{ee}. Kp yu}}`nd

net }j`nds }ja} yehybe tan} a} }je cen}{e hf }je chooun`}p te can oage su{e Nh{}j C{hpmhn

`s shoetje{e t`}j a m`s}`nc} cja{ac}e{ }ja} {efbec}s `}s m`ve{se yhyuba}`hn. ]j`s t`bb enchu{ade

v`s`}h{s anm endade }je chooun`}p }h syenm }`oe anm ohnep `n }je`{ a{ea.

Anm{et S}{anacg *Chnse{va}`ve)< @ ao ezc`}em }ja} Kh{`s jas choo`ss`hnem a feas`k`b`}p s}ump

`n}h ez}enm`nd }je }{aob`ng }h C{ps}ab Yabace. ]j`s t`bb ke yukb`sjem a} }je enm hf ;91;. As phu{

bhcab OY @ thubm ke caoya`dn`nd }h ensu{e }ja} }{aos choe }h C{ps}ab Yabace as shhn as

yhss`kbe. @$o absh bhhg`nd fh{ta{m }h }je {esub}s hf }je anabps`s chnce{n`nd tje}je{ $Kh{`s$ k`ges

thubm th{g `n }je C{hpmhn a{ea. C{hpmhn Chunc`b jas `nves}em a s`dn`f`can} suo hf ohnep

7/30/2019 Crystal Palace Virtual Question Time

4/8

C{ps}ab Yabace

`oy{hv`nd tabg`nd anm cpcbe {hu}es a{hunm }je kh{hudj" anm @ jhye }h th{g t`}j }je C{hpmhn

]htn Jabb" C`}p Jabb anm Tj`}ejabb te{e @ }h ke ebec}em.

Sjasja Gjan *D{een Ya{}p)< ;9oyj syeem b`o`} `n {es`men}`ab a{eas t`bb ke }je }{`dde{ fh{ cub}u{ab

sj`f} }h cpcb`nd anm tabg`nd. D{een chunc`bbh{s `n @sb`nd}hn te{e }je m{`ve{s kej`nm }je kbange}

;9oyj }j{hudjhu} }ja} kh{hudj. Pes D{eens suyyh{} }{ao ez}ens`hn }h C{ps}ab Yabace.

S}eve [eem *Bakhu{)< @ ao a geen cpcb`s} anm keb`eve s}{hndbp `n sus}a`nakbe }{ansyh{}. @n

Baoke}j @ jebyem ez}enm }je Ka{cbap$s k`ge j`{e scjeoe anm `nc{easem }je nuoke{ hf cpcbe

ya}js }h oage `} eas`e{ }h }{aveb kp k`ge anm enchu{ade oh{e cpcb`s}s. @ thubm th{g t`}j }je

Chunc`b }h bhhg a} s`o`ba{ taps }h jeby cpcb`s}s `n C{hpmhn Nh{}j. @ absh th{gem t`}j oalh{ bhcab

eoybhpe{s }h enchu{ade bht/chs} k`ge yu{cjase scjeoes" sja{em cpcbe yhhbs" anm sjhte{s fh{

cpcb`s}s `n }je th{gybace. @ keb`eve }je }{ao sjhubm ke ez}enmem }h C{ps}ab Yabace anm"

even}uabbp" ac{hss }je ]jaoes anm thubm cabb hn }je Oaph{ hf Bhnmhn }h oage }j`s jayyen. @

thubm absh jhbm j`o }h acchun} hn }{aveb chs}s tj`cj je jas yusjem uy fas}e{ }jan `nfba}`hn fh{

}je yas} f`ve pea{s" yu}}`nd ez}{a y{essu{e hn yehybe `n C{hpmhn Nh{}j anm m`schu{ad`nd yehybe

f{ho us`nd yukb`c }{ansyh{} / tj`cj `s hne hf }je ohs} sus}a`nakbe fh{os hf }{ansyh{}. F`nabbp" @

s}{hndbp suyyh{} sja{em ca{ scjeoes sucj as \`yca{ tj`cj {emuces ca{ eo`ss`hns as `}

enchu{ades fete{ ca{s hn }je {hams.

Oa{`sja [ap *B`ke{ab Meohc{a})< ]je B`ke{ab Meohc{a}s suyyh{} }je }{ao ez}ens`hn }h C{ps}ab

Yabace. Fh{ }hh bhnd kh}j Bakhu{ anm }je Chnse{va}`ves jave sa`m oucj anm meb`ve{em nh}j`nd

hn }j`s `ssue. ]je {es`men}s hf nh{}j C{hpmhn mese{ve ke}}e{. Cpcb`nd `s a} }je jea{} hf B`ke{ab

Meohc{a} ybans fh{ Bhnmhn anm C{hpmhn `s nh ezcey}`hn. Te a{e a ya{}p gnhtn fh{ hu{ d{een

yhb`c`es af}e{ abb. @ thubm b`ge }h see an ez}ens`hn hf }je k`cpcbe j`{e scjeoe sh `} kenef`}s

eve{phne" nh} lus} }jhse }ja} th{g `n cen}{ab Bhnmhn. ]ja} ke`nd sa`m" }je ohs} `oyh{}an}

`ssue fac`nd cpcb`s}s }hmap `n Bhnmhn `s }je bacg hf safe cpcbe {hu}es. Cu{{en}bp `} `s `oyhss`kbe

}h cpcbe safebp }j{hudj Bhnmhn mue }h a bacg hf {hu}es }ja} mhn} {equ`{e phu }h ke hn }je {ham

abhnds`me syeem`nd vej`cbes. ]je Oaph{ }abgs akhu} a cpcb`nd {evhbu}`hn ku} fa`bs }h suyyh{} }je

mevebhyoen} hf safe cpcbe ya}js. @ t`sj }h see mevebhyoen}s sucj as `n }je Ne}je{banms t`}j

hff }je {ham cpcbe ya}js }ja} t`bb enchu{ade cpcb`nd as a oe}jhm hf }{ansyh{} fh{ abb.

7/30/2019 Crystal Palace Virtual Question Time

5/8

C{ps}ab Yabace

Anm{et S}{anacg *Chnse{va}`ve)< C{`oe" even hf }je anecmh}ab va{`e}p" `s `oyh{}an} }h amm{ess.

]ja}$s tjp hne hf }je gep ybangs hf op caoya`dn jas keen op f`ve/yh`n} yban }h }acgbe c{`oe

`n }je chns}`}uencp. Phu can {eam oh{e hnb`ne ku} essen}`abbp 1) Oh{e yhb`ce {eshu{ce fh{ Nh{}j

C{hpmhn ;) ]hudje{ sen}enc`nd fh{ {eab c{`o`nabs 3) @oy{hvem emuca}`hn `n y{`shn }h {emuce {e/

hffenm`nd =) Net s}{ee}/b`dj}`nd ac{hss }je kh{hudj }h c{ea}e a safe{ env`{hnoen} 5) Ke}}e{

{eba}`hnsj`ys ke}teen }je phu}j anm }je yhb`ce kp {unn`nd chooun`}p even}s.

Sjasja Gjan *D{een Ya{}p)< Te neem }h es}akb`sj tjp c{`oe `s {`s`nd `n C{ps}ab Yabace. @f }je

c{`oe `s m{ud {eba}em" oapke" a je{h`n amm`c} oudd`nd shoehne }h yap fh{ a f`z" }jen }je

au}jh{`}`es ous} {echdn`se }je ez`s}`nd m{ud yhb`cp `s nh} th{g`nd. Je{h`n }{ea}oen} cen}{es

jave keen successfub `n St`}|e{banm. @f `}s as {esub} kh{em phu}js bhhg`nd fh{ a {usj" }jen te

neem }h y{hv`me amequa}e phu}j se{v`ces(fac`b`}`es. Ku} akhve abb" te ous} accey} }ja} unequab

shc`e}`es sucj as }je UG anm USA ezye{`ence j`dje{ bevebs hf v`hbence anm bevebs hf

`oy{`shnoen}.

S}eve [eem *Bakhu{)< ]je ]h{`es jave cu} 01 yhb`ce hff`ce{s f{ho }je s}{ee}s hf C{hpmhn s`nce

}je Dene{ab Ebec}`hn. ]jese cu}s a{e t{hnd sh shhn af}e{ bas} pea{$s {`h}s" anm }je ]h{`es a{e

t{hnd }h cbhse Shu}j Nh{thhm Yhb`ce S}a}`hn a} a }`oe tjen c{`oe b`ge {hkke{p `s hn }je

`nc{ease. Yehybe `n C{hpmhn Nh{}j a{e ke`nd be} mhtn kp an hu} hf }hucj ]h{p/bem Dhve{noen}

anm an hu} hf }hucj ]h{p Oaph{ anm chunc`b tjh a{e abbht`nd }j`s }h jayyen. @ thubm absh th{g

}h enchu{ade bhcab kus`nesses }h th{g `n ya{}ne{sj`y ada`ns} c{`oe. @n S}{ea}jao @ jebyem se}

uy a scjeoe tj`cj nh}`f`em kus`nesses tjen }je aba{os hf ne`djkhu{`nd kus`nesses ten} hff"

enchu{ad`nd kus`nesses }h bhhg hu} fh{ eacj h}je{ }h me}e{ c{`o`nabs. @ thubm th{g t`}j bhcab

kus`nesses }h bhhg a} se}}`nd uy a s`o`ba{ scjeoe `n C{hpmhn. Te absh neem oh{e anm ke}}e{

phu}j se{v`ces anm yhs`}`ve ac}`v`}`es fh{ phund yehybe" anm te ous} meoanm }ja} }je

Dhve{noen} `nves}s `n }je scjhhb ybaces te neem }h dua{an}ee eve{p cj`bm a mecen} emuca}`hn.

Oa{`sja [ap *B`ke{ab Meohc{a})< Tjen @ }abg }h yehybe tjen @ ao hu} anm akhu} a{hunm C{ps}ab

Yabace }je `ssue hf c{`oe `s shoe}j`nd }ja} choes uy }`oe anm }`oe ada`n. Tj`be c{`oe {a}es

7/30/2019 Crystal Palace Virtual Question Time

6/8

C{ps}ab Yabace

oap jave keen fabb`nd na}`hnabbp fh{ pea{s" }je `oy{ess`hn `n shoe a{eas `s ve{p m`ffe{en}. ]j`s `s

tjp @ jave abtaps keen suyyh{}`ve hf oh{e chooun`}p s}pbe yhb`c`nd t`}j an eoyjas`s hn }je

b`ngs ke}teen yhb`ce hff`ce{s anm }je {es`men}s }jep a{e }je{e }h y{h}ec}. ]j`s `s tjp @ s}{hndbp

hyyhse }je sju}}`nd hf yhb`ce s}a}`hns anm }je`{ {eybaceoen} t`}j ya{} }`oe s}abbs `n sjhyy`nd

cen}{es as y{hyhsem kp }je Chnse{va}`ves. Te neem }h oage }je yhb`ce oh{e access`kbe anm

ke}}e{ se{ve }je bhcab chooun`}p. @ jave a {ech{m hf ac}`hn tjen `} choes }h }acgb`nd c{`oe. @

tas {esyhns`kbe fh{ `oybeoen}`nd a d{hunm k{eag`nd dand y{even}`hn scjeoe `n `nne{ Bhnmhn

}ja} k{hudj} yhb`ce anm }je chooun`}p }hde}je{. ]j`s jebyem {emuce c{`oe anm de} phund

yehybe a} {`sg hn}h }je {`dj} }{acg.

Anm{et S}{anacg *Chnse{va}`ve)< B`k{a{`es a{e {eabbp `oyh{}an} chooun`}p `ns}`}u}`hns. @ keb`eve}je yehybe hf C{ps}ab Yabace anm Uyye{ Nh{thhm mese{ve access }h a mecen} b`k{a{p lus} as

oucj as eve{phne ebse `n C{hpmhn. Hu{ Chnse{va}`ve Chunc`b jas sa`m }jep t`bb }hy uy }je

ohnep Baoke}j jave hffe{em fh{ a chooun`}p d{huy }h {un }je b`k{a{p. ]jep a{e }je hnbp

chunc`b `n }je chun}{p }ja} y{hv`mes funm`nd fh{ a b`k{a{p hu}s`me `}s kh{me{s. Ku} @ t`bb bhkkp abb

}je chunc`bs `n }je a{ea }h ensu{e }ja} }je b`k{a{p jas a suff`c`en} kumde} te{e @ }h ke ebec}em"

as @ m`scussem t`}j }je UNLB }eao tjen @ v`s`}em }jeo bas} teeg.

Sjasja Gjan *D{een Ya{}p)< Op {ecen} v`s`}s }h Uyye{ Nh{thhm mu{`nd }je ebec}`hn caoya`dn

jave sjhtn oe lus} jht }je bhcab yehybe cje{`sj anm vabue }je`{ b`k{a{p. @ thubm ayybp y{essu{e

hn C{hpmhn Chunc`b }h {e}j`ng }je`{ sjh{}/s`dj}em mec`s`hn }h sbasj funm`nd. @f as a {esub}" }je{e

`s nh hy}`hn ku} }h fh{o a }{us}" @ thubm use op kes} effh{}s }h shu{ce ab}e{na}`ve funm`nd.

S}eve [eem *Bakhu{)< As Beame{ hf Baoke}j @ hyyhsem ]h{p a}}eoy}s }h cbhse }je Uyye{

Nh{thhm B`k{a{p anm cu} `}s funm`nd }h an unsus}a`nakbe beveb eve{p s}ey hf }je tap. ]je ]h{`es

`n C{hpmhn }{`em }h cbhse }je b`k{a{p mhtn a pea{ adh anm hnbp s}hyyem tjen @ sen} }jeo bedab

be}}e{s ezyba`n`nd }jep thubm ke `n k{eacj hf }je`{ htn chn}{ac} `f }jep m`m. @ }jen oame su{e

7/30/2019 Crystal Palace Virtual Question Time

7/8

C{ps}ab Yabace

Baoke}j dua{an}eem funm`nd }ja} thubm geey }je b`k{a{p safe even af}e{ C{hpmhn$s ]h{`es

sbasjem }je`{ sja{e hf }je funm`nd kp 69%. Uyye{ Nh{thhm B`k{a{p jas keen lh`n}bp anm equabbp

funmem kp Baoke}j anm C{hpmhn fh{ 199 pea{s. C{hpmhn$s ]h{`es jave nht k{hudj} }ja}

ad{eeoen} }h an enm kp cu}}`nd 1;9"999. As phu{ OY @ t`bb ensu{e }ja} }je ]h{`es a{e jebm }h

acchun} fh{ }je maoade }jep a{e caus`nd" anm @ t`bb th{g t`}j C{hpmhn$s Bakhu{ chunc`bbh{s }h

ensu{e }ja} funm`nd `s {e`ns}a}em `f Bakhu{ t`ns }je chunc`b ebec}`hn `n Oap ;91=. @ jave absh

y{hyhsem se}} nd uy a chooun`}p }{us} }h jeby y{h}ec} }je b`k{a{p f{ho anp fu}u{e }j{ea}s f{ho

}je ]h{`es.

Oa{`sja [ap *B`ke{ab Meohc{a})< @}s cbea{ }ja} }je Chnse{va}`ve {un chunc`b `s hu} hf s}ey t`}j

{es`men}s t`sjes. Uyye{ Nh{thhm B`k{a{ps un`que oe}jhm hf ke`nd {un kp }je chooun`}p `s a

thnme{fub ezaoybe hf }je bhcab chooun`}p mh`nd a ke}}e{ lhk {unn`nd a yukb`c se{v`ce }jan }je

chunc`b. Phu thubm jave }jhudj} }ja} }j`s `nnhva}`ve ohmeb thubm ke }je sh{} hf }j`nd a

Chnse{va}`ve chunc`b sjhubm ke suyyh{}`nd. @ t`bb yusj fh{ }je chunc`b }h {echns`me{ }je`{

mec`s`hn. @n amm`}`hn" @ thubm syenm op }`oe caoya`dn`nd fh{ `}s oanadeoen} s}pbe }h ke chy`em

kp h}je{ b`k{a{`es ac{hss }je chun}{p anm use }j`s oessade }h k{`nd na}`hnab fhcus hn }jescanmabhus cu}s }je Chnse{va}`ve C{hpmhn chunc`b a{e oag`nd.

A kp/ebec}`hn t`bb ke jebm fh{ }je C{hpmhn Nh{}j chns}`}uencp hn ;0 Nhveoke{ ;91; fhbbht`nd

}je mea}j hf Bakhu{ OY Oabchbo T`cgs

7/30/2019 Crystal Palace Virtual Question Time

8/8

C{ps}ab Yabace