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Cruise W E E K L Y
Thursday 16 Jul 2015
Website: www.cruiseweekly.com.au | Phone: 1300 799 220 | Fax: 1300 799 221 | Email: [email protected] Page 1
Cruise Weekly today Cruise Weekly today features
three pages of all the latest
cruise industry news plus a full
page from: (click)
• AA Appointments jobs
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T&Cs apply
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Viking Star in focus for Merricks
PARTICIPATING in an exclusive
tudy tour ‘by invitaon only’,
MTA - Mobile Travel Agents
managing directors Karen & Roy
Merricks were recently privy to
he inner workings of Viking Star .
Travelling onboard the inaugural
Viking Ocean Cruises voyage
between Oslo and Stockholm, theMerricks represented one of only
our invited Australian agencies.
The brand new vessel - fresh
rom being christened in Bergen
n May - called in Copenhagen,
Berlin, St Petersburg, Tallinn and
Helsinki during the voyage.
“It is just as important for us
as any of our Australia-wide
Members to be updated with
the latest developments taking
place across the industry
and parcularly the cruise
industry which is a fast growingcomponent of our overall
business,” Karen Merricks said.
Karen and Roy are pictured
above anking Viking Star Captain
Gulleik Svalastog.
Cruising to the showTRAVEL agents are encouraged
o get down to Sydney’s Luna
Park today or tomorrow to
explore the 2015 Travel Industry
Exhibion, which opened today.A wide variety of exhibitors from
he cruise sector are aending
ncluding service providers, tour
rms and cruising wholesalers.
Among these is Aranui Cruises,
Collee, G Adventures, Le Boat/
Sunsail/The Moorings, McLachlan
Tours, MS Volga Dream, Cruise
Factory and of course Cruise
Weekly ourselves - come & say hi.
Coast ready for cruiseLOCAL volunteers have been
engaged to welcome and assist
passengers arriving on each of
the four cruise ships arriving on
the Sunshine Coast, Acng Mayor
Chris Thompson has said.
P&O Cruises will be the rst to
drop anchor at Mooloolaba this
Sat 18 Jul, with pax tendered to
shore and right to the doorstep of
the Underwater World aracon.
Specially designed signature
suroards have been set upnearby, with locals on hand to
take photos and encourage them
to be uploaded to social media to
share their Sunshine Coast visit.
Mooloolaba Passports from the
local Chamber of Commerce and
featuring informaon about the
region and special oers will be
handed out to pax on arrival.
Princess drinks dealPRINCESS Cruises has released
a drinks package for its six ships
based in Australia year-round or
vising on a seasonal basis.
Valid for round-trip ineraries of
eight nights or longer deparng
from Australia, the package is
priced at $59 per person per day
and includes drinks normally
priced at up to $14 onboard.
Specialty coees, beers, wines,
so drinks, boled water and
selected cocktails are eligible for
inclusion in the package.
The deal can only be purchased
onboard, not in advance and only
for the full duraon of the cruise.
Princess has trialled and then
subsequently introduced similar
deals in other markets, which has
been well received by passengers.
A spokesperson for the line said
it has found its core Australian
demographic to be mature guests
who priorise value for money
and a “hassle free onboard
experience” during their cruise.
Rivercruising.com for saleINTERNET domain name
rivercruising.com is on sale for
a whopping $250,000 as part of
a porolio of website addresses
being promoted by Tony Wilson,
the former owner of the defunct
Global Travel Corporaon which
collapsed about seven years ago.
Wilson this week circulated
an email promong 242
“domain names for sale or
rent,” - and cruising featuresprominently, with names such as
RiverCruisingAsia.com for $4,950,
RiverCruisingUSA.com for $3,650,
NewZealandCruising.com for
$3,950 and CruisingTheRhine.com,
also for $3,950.
Domain names operated by
Wilson’s former company, which
was placed into administraon
with debts of more than $3m in
Oct 2008 are also on oer incl
globaltravelcorporaon.com for
an equally hey $19,950.
Former businesses operang
under Global Travel Corporaon’s
umbrella included Drive Travel,
Motorhomes Worldwide and
Canal Boat Holidays.
A plethora of websites in line
with these brands are also on sale.
Globalcars.com is oered for
$19,950; MotorhomesDirect.comis priced at $4,950, while
CruisingCanals.com is going for a
bargain at just $1,250.
Perhaps opportuniscally,
Wilson is also asking $9,950 for
TravelCorporaon.com.
One of the highest prices ever
paid for a domain name was $11
million for Hotels.com, while
Brish website cruise.co.uk
paid about US$1.1 million in
2008 for just an extra ‘s’ when it
purchased cruises.co.uk - and thesame group also paid US$81,000
in 2012 for cruises.co.
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cruise W E E K L Y
Thursday 16 Jul 2015
Website: www.cruiseweekly.com.au | Phone: 1300 799 220 | Fax: 1300 799 221 | Email: [email protected] Page 2
Self-Promotion
CLIA training has one primarypurpose in mind - that is todeliver a level of industrycertication that will enableyou to promote yourself asthe cruise expert to your
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Put yourself in the shoes of aconsumer; they get their hairdone at a hairdresser, theirhealth checked by a GP, theirdrains cleared by a plumber andtheir golf swing xed by a golfpro - so where should they belooking to book their next cruiseholiday, wherever that may be?
You can be sure yourcompetitors won’t be promotingyou as a cruise expert - this isentirely up to you!
Once you have a CLIAAccreditation, you have totalk about it in every singleconversation you are having.
A great opportunity to followthis mantra is during CLIA’sannual Cruise Week promotion.
During Cruise Week, all agentswill (or should be) looking tohighlight their own uniquecredentials to stand out fromthe crowd.
Having an industryaccreditation is a very credibletool to use as part of thisprocess.
If you don’t hold a CLIAAccreditation and think youare beyond training, maybe itis time to reconsider as thereare still a lot of people out therethat are yet to experience acruise.
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Statendam overboardIT HASN’T been a good season
in Alaska for Holland AmericaLine, with reports from the US
saying a guest has disappeared
overboard on the MS Statendam.
The 64-year-old passenger
was unable to be located when
the ship docked in Seale aer
cruising from Victoria to conclude
a scheduled 14-night sailing.
Ocials noed the US Coast
Guard, which launched a search.
HAL said it had reviewed video
footage onboard, determining the
pax disappeared between 10pmaer leaving Victoria, and 5am.
The Coast Guard has suspended
the search for the passenger.
Papal shore excursionCRUISE travellers vising Rome
with Royal Caribbean can now
indulge in a visit to the Pope’s
private summer residence as one
of its new shore excursions.
The oung also includes stops
at the Sisne Chapel, the VacanMuseum and St Peter’s Basilica
before arriving at the estate,
which dates back to 1626.
Never before has the private
residence been opened to visitors,
let alone cruise passengers.
Running for 10-hours, the full
day tour is priced at US$165 per
adult and $129 for children.
New Azamara hiringFULL ship charters of Azamara
Club Cruises’ current two-ship
eet will now be under the
control of Kevin Regan, hired by
the line as its new global director
of charters and incenves.
Among Regan’s dues will be to
improve business relaonships
with private, corporate & industrycharter buyers and coordinate
the guest experience for charter
voyages around the world.
Costa Rica webinarLINDBLAD Expedions will next
week host its latest webinar on
the desnaon that is Costa Rica.
The session will take place at
9am AEST on 23 Jul - CLICK HERE.
Norwegian goes à-la-carteNORWEGIAN Cruise Line has
announced the introducon of
à-la-carte dining at its onboard
specialty restaurants, with
“enhanced menus and per-item
pricing” to debut rst on its new
Norwegian Escape.
The cruise company - soon
to establish its own oce in
Australia headed up by former
Silversea execuve Steve Odell
(CW 02 Jul) - said the new opon
meant cruisers would “have
the opportunity to create their
desired dining experience, just
as they would at any land-based
restaurant”.
Norwegian Escape, which is due
to launch this coming Oct, will
oer 11 complimentary dining
opons along with specialty
eateries which include La Cucina,
Le Bistro, Cagney’s Steakhouse
and the new Bayamo by award-
winning chef Jose Garces.
As an example, main course
opons at Cagney’s Steakhouse
will range from $18-$30.
Teppanyaki and Moderno
Churrascaria will remain at a
cover charge of $29.95 and
$19.95 respecvely.
Passengers will be able to
purchase a Norwegian Specialty
Dining Package which allows
them to enjoy La Cucina, Le Bistro
and Cagney’s included in their
cruise fares, while for Bayamo by
Jose Garces, an addional fee of
$15 per passenger will apply.
The program will roll out
progressively to other ships
in the eet, with Ocean Blue
on Norwegian Breakaway and
Norwegian Getaway to start
oering à-la-carte opons from
03 Oct, while the new à-la-carte
dining opons will be rolled out
to the enre Norwegian CruiseLines eet from 01 Jan 2016.
Christmas in July!
$25* GIFT CARD
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*Conditions apply
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cruise W E E K L Y
Thursday 16 Jul 2015
Website: www.cruiseweekly.com.au | Phone: 1300 799 220 | Fax: 1300 799 221 | Email: [email protected] Page 3
Cruise Weekly is Australia’s leading travel industry cruise publicaon.
An industry-focused PDF edion of Cruise Weekly is published every Tue and Thu, andthere’s also a consumer-facing email newsleer published each Wed - sign up free at
www.cruiseweekly.com.au.
Postal address: PO Box 1010, Epping, NSW 1710 Australia
Street address: 4/41 Rawson St, Epping NSW 2121 Australia
P: 1300 799 220 (+61 2 8007 6760) F: 1300 799 221 (+61 2 8007 6769)
Cruise Weekly is a publicaon of Cruise Weekly Pty Ltd ABN 73 123 041 485. All content fully protected by copyright. Please obtain wrien permission to reproduce any material. While every care has been taken in the preparaon of
the newsleer no liability can be accepted for errors or omissions. Informaon is published in good faith to smulate independent invesgaon of the maers canvassed. Responsibility for editorial comment is taken by Bruce Piper.
Editors: Bruce Piper and Ma Lennon [email protected]
Contributors: Guy Dundas, Jenny Piper, Louise WallaceAdversing and Markeng: Sean Harrigan and Magda Herdzik [email protected]
Business Manager: Jenny Piper [email protected]
Part of the Travel Daily group of publicaons.
business events news
P O R T H O L E
LOCALS in the small Japanesevillage of Hiezu are both angryat and celebrating the arrival ofa horde of 4,000 Chinese visitorsfrom Royal Caribbean’s Quantumof the Seas last week.
The village - which sports atotal population of 3,455 andnormally only caters for tour
groups of around 200 - morethan doubled in size for the day.
While the huge tourist inuxwas great for the economy, itseems the visitors ticked othe locals by proceeding to buyeverything in sight, includingbasic necessities.
Shop owners got more thanthey bargained for, putting upsigns in Chinese to welcome thevisitors but were left surprisedwhen rows of shelves in everystore were wiped clean.
Locals found themselves withlittle left available, with itemsincluding eye drops, cosmetics,rice cookers and vacuum asksall leaving with the tourists.
It’s certainly an indication ofthe power of Chinese cruisepassengers, although retailerswill need to better prepare.
Just one click away from keeping up
to date with all the Cruise Weekly
breaking news as it comes to hand
Follow uson social media
Marketing Executive
Call or email [email protected].
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Are you passionate about cruising? We have4 great opportunities with reputable companiesfor exp. cons to sell worldwide cruises. To $60K
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PTMs acquire a taste for Jasper
To celebrate the launch of Ovation of the Seas’ Australian itineraries, Royal
Caribbean International is giving readers of Cruise Weekly the chance to win
an Ovation of the Seas prize pack. Three lucky agents will win a voucher to
iFLY Indoor Skydiving, so you’ll be a pro by the time the ship arrives, a Jamie
Oliver cookbook to try before you dine at his
restaurant at sea, and a limited edition Royal
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For your chance to be in the running, simply answer the followingquestions and have the most creative answer to the fnal question. Send
your answers to [email protected]
**Flights and accommodation are not included in the prize for iFly voucher.
2. What is the
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Ovation of the Seas?
Need a hint?
CLICK HERE.Terms &
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A GROUP of Personal Travel
Managers from home-based
agent network TravelManagers
were among dozens of agents
invited to Vienna to enjoy the
recent debut of Scenic Jasper .
The newest vessel in the Scenic
eet of river ‘Space Ships’ took
to the waters in a gliering
ceremony earlier this year, with
Aussie author Kathy Lee serving
as the ship’s Godmother.
Following the ceremonies, the
group hopped onboard to try
out the brand new facilies on a
week-long journey to Budapest.
The PTMs were unanimous in
their endorsement of the food
onboard the vessel, describing the
epicurean oerings as “heaven
for foodies and history bus”.
Each said they were now more
condent recommending both
Scenic and European river cruises
in general to their clients.
Pictured above from le in
front of the sparkling new ship
in the Hungarian capital are the
TravelManagers conngent,
which comprised Yvee Birch,
Kelly Savka, Steven Burge, Maria
Miller and Anita Medcalf.
Laurent back in actionREPAIRS have been completed
on Haimark Line’s Saint Laurent
cruise ship following its skirmish
with a lock wall (CW 25 Jun).
The ship immediately went back
to service, deparng on a 14 Jul
cruise from Chicago to Montreal.
Upgrades from MSCGUESTS booking a last-minute
MSC Cruises Mediterranean
departure up to Nov 2015 can
enjoy free upgrades in experience
or cabin category if booked by 04
Sep, the line has announced.
More than 80 sailings in the
Med are eligible for the deals
under the short-term promoon.
Pax booking the ‘Bella’ onboard
experience will receive the
Fantasca’ grade, which allows a
wider selecon of cabin, priority
dining mes, connental brekkie
n cabin and 24hr room service.
A further oer will see those in
Aurea Balcony Cabins bumped up
o an Aurea Balcony Suite.
Pax can also enjoy both benets
by paying for an Aurea Suite,
which will see an upgrade to an
MSC Yacht Club Deluxe Cabin,
valid only on selected MSC ships.
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