Cross-reference Compatibility Guide - headset plusCross-reference Compatibility Guide . Plantronics...

Cross-reference Compatibility Guide Plantronics Audio Devices and Accessories for Technology Partners Update 4.22.11

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(In slide show, click any logo and go directly to that section. Click any Plantronics logo to return to this page.)

READ ME FIRST GLOSSARY OF TERMS

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PURPOSE OF THIS GUIDE

This guide provides desk phone and softphone compatibility information for each of the primary Plantronics Technology Partners. It provides one tool for product reference information, pre-sales customer handouts, and post-sales installation. The guide is updated online quarterly as a single source for Plantronics Sales Channel and Partners. It can me found on the Plantronics Source and the Plantronics Partner Portal. All content is synchronized with the online Plantronics Product Configurator to ensure consistency across tools.

CONTENT ORGANIZED BY TECHNOLOGY PARTNER

The guide is divided into sections, one for each of 15 Technology Partners. Each Technology Partner section includes 5 content areas:.

HOW TO USE – 3 EASY STEPS

The guide format is PowerPoint and the content modular to enable easy customization. The content of the guide can be used as a set of comprehensive pre-sales reference materials for a single partner platform – or as single customer handouts. Follow these 3 easy steps:

1. Open a new, empty PPT slide deck 2. Open the Cross-reference Compatibility Guide, select the specific slides you want to use, and copy/paste them into your empty deck 3. Open your new slide deck and save.

Note: To send externally, save your deck as a PDF: Go to the ‘Office Button’ in the upper right corner of your menu bar. Select ‘Save As’ and ‘PDF’.

CISCO EXAMPLE – SECTION 4

Part 1

Part 2

Part 3

Part 4

Part 5

Audio Devices for UC Applications and Phones

Features Guide for Wireless, Corded, Bluetooth and USB Audio Devices

Quick Reference Guide

EHS Adapters and Connectors Guide

Setup Diagrams and Technical Notes

Cisco pg 1-10

Cisco pg 1-2

Cisco pg 3-5

Cisco pg 6-7

Cisco pg 8

Cisco pg 9-10

Complete Cisco reference materials – ‘everything Cisco’ in one package .

Audio Devices for Cisco UC and Cisco Phones – one-page, two-sided handout introducing Plantronics solutions unique to a customer’s platform.

Features Guide for Audio Devices Compatible with Cisco – detailed information on wireless, corded, Bluetooth and USB audio devices.

Cisco Quick Reference Guide – pre-sales overview of all UC audio devices from Plantronics.

Cisco EHS Matrix – post-sales tool to ensure the correct EHS adapters are configured into the final solution.

Post-sales Cisco Setup Diagrams and Technical Notes – for device installation.

V2 – 4.19.11

Read Me First





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V2 – 4.19.11

Glossary of Plantronics Technology Terms

A2DP - A Bluetooth profile that enables high quality audio content to be streamed from one device to another, letting you listen to music, podcasts or follow GPS directions wirelessly through your headset.

AudioIQ²™ - Keeps Bluetooth calls clear regardless of environment, automatically adjusting incoming and outgoing calls to a comfortable, clear level.

Clearline Audio – Incoming and outgoing noise reduction, automatic gain control, and superior protection against loud incoming sounds.

Echo Cancellation - Suppress echo, especially in VoIP.

Smart Sensor Technology - Built-in sensors deliver automatic functionality like answering a call by placing the headset on and simultaneously updating softphone availability status.

SoundGuard® - Sound leveling for listening comfort and acoustic limiting for protection against instantaneous sounds spikes above 118 dBA.

SoundGuard DIGITAL™ - All the benefits of SoundGuard, plus anti-startle protection which detects sudden increase in sound and eliminates the increase, and Time Weighted Average (TWA) measurement which prevents average daily sound exposure from exceeding 85dBA.

Wideband - Frequency range up to 6,800 Hz. Meets TIA-920 standard for genuine wideband response.

WindSmart Technology – Advanced noise-reduction reduces disruptive wind noise.





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Section 1

4. 22.11

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Audio Devices Compatible with Alcatel-Lucent® UC A broad range of Plantronics® wireless, USB and Bluetooth audio devices deliver audio compatibility for Alcatel-Lucent PIMPhony and 4980 Softphone.

Alcatel-Lucent UC Applications

PIMPhony is a phone system that operates directly on a user’s PC, transforming the PC into an IP terminal, particularly cost-effective for remote and mobile workers.

4980 Softphone is a next-generation PC telephony application that manages communications and information by linking the desktop PC and the telephone. It seamlessly integrates with most popular workgroup applications.

Audio Compatibility

Supports audio compatibility for the Savi Wireless System, Blackwire USB Corded Headsets, Voyager Bluetooth Headsets and Calisto USB Phones.

Alcatel•Lucent - pg. 1

Plantronics Solutions

Savi® Wireless Headset Systems

Integrate PC and desk phone communications with one wireless headset

Blackwire™ USB Corded Headsets

Connect to the desk phone with performance, style, and comfort all in one wireless headset

Voyager™ PRO UC Bluetooth® Headsets

Unify communications between PC and mobile phone calls

Calisto® USB Phones

Transition to PC communications with a portable USB handset or speakerphone

USB Audio Processor Series (DA40™, DA45™, DA55™, DA60™)

For the Plantronics H-Series Corded Headsets, bring digitally enhanced audio quality to VoIP and PC-based communications.

USB Audio Processors for H-Series Corded Headsets

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Audio Devices Compatible with Alcatel-Lucent® Phones In the Contact Center and across the Enterprise, Plantronics® delivers a comprehensive portfolio of wireless and corded audio solutions with remote call control for Alcatel-Lucent desk phone communications.

• APA-20 Adapter for Savi Wireless Systems

• APA-2 Adapter for CS Wireless Systems

Remote Call Control for Wireless Headsets

Alcatel-Lucent Phones

IP Touch 8 Series

9 Series TDM




CS Wireless Systems

Connect wirelessly to the desk phone with performance, style, and comfort

H-Series Corded Headsets

Communicate with a lightweight and durable corded headset designed for contact center and office professionals

Audio Processors for Enhanced Sound

AP15 VistaPlus® Audio Processor

Superior outgoing and incoming sound on traditional and VoIP systems with AudioIQ®’s DSP-powered multiband compression and noise and echo reduction technologies.

M22 Vista® Audio Processor

Clearline audio for improved audio quality in any environment, including VoIP.

MX10 Headset Switcher™ Multimedia Amplifier

Connects your telephone, PC or external audio device to a Plantronics headset, providing sound control through the headset.

Alcatel•Lucent - pg. 2 4. 22.11

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Features Guide for Wireless Audio Devices Integrate PC and desk phone communications with a single headset. Answer and end a call remotely up to 300 feet from your desk. Plantronics® bridges all the gaps – regardless of communications platform, device or application.

Savi® Wireless Headset System Connects to a desk phone and/or PC. Best for users with mixed PC and office phone communications. Unifies traditional telephony and PC communications with a single, wireless headset combined with a noise-canceling microphone, wideband audio, SoundGuard® hearing protection, and DECT™ technology for better audio by eliminating interferences from Wi-Fi networks.

Savi 430 is the first portable DECT dongle wireless headset with premium sound quality and advanced wideband audio using CAT-iq technology. Easy to install and use with PIMPhony and 4980 Softphone.

Savi Office gives maximum versatility, integrating PC and desk phone communications with one headset. Adapter cable is required with certain phones.

Device Connection: Desk phone + PC, PC only (W430).

Software Compatibility: Audio compatibility for Alcatel-Lucent® PIMPhony and 4980 Softphone.

CS Wireless System Connects to a desk phone or PC. Best for users with extensive phone communications. Category of wireless headsets for office desk phones providing noise-canceling microphones.

SupraPlus® Wireless combines unmatched comfort and premium audio quality for wireless mobility and up to 10 full hours of talk time.

CS50™ and CS55™ convertible wearing style include lifter to automatically lift and return the handset to the cradle.

CS50-USB in a convertible wearing style provides CS wireless versatility for PC communications with select Alcatel-Lucent soft phones.

CS70N™ is optimized for performance with IP desk phone and features lightweight, all day comfort in on-the-ear wearing style.

Device Connection: Desk phone, PC (CS50-USB).

Software Compatibility: Audio compatibility for Alcatel-Lucent PIMPhony and 4980 Softphone.

WO100 (Convertible) WO200 (Over-the-Ear)

WO300 (Over-the-Head, Monaural)

WO350 (Over-the-Head, Binaural)

W430 (Over-the-Ear)

CS55 (Convertible)

CS351N (SupraPlus Wireless Monaural)

CS361N (SupraPlus Wireless Binaural)

CS50 (Convertible)

CS50-USB (Convertible) CS70N (On-the-Ear)


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Features Guide for Bluetooth and USB Audio Devices New features for Plantronics mobile audio devices incorporate sensor technology to create a more seamless and smarter user experience for mobile and PC communications. Answer incoming calls simply by putting the headset on your ear.

Next Generation Voyager™ Bluetooth Headsets

Connects to a mobile phone and PC. Best for users with mixed PC and mobile phone communications. Most advanced dual noise-canceling wireless Bluetooth® headset designed for mobile professionals, unifying communications between PC and mobile phone calls. Superior audio performance with PC wideband and Echo cancellation.

Voyager PRO UC integrates the new Smart Sensor technology for a seamless user experience, and incorporates AudioIQ²™ and WindSmart® technology for clear voice quality, all with a single button to manage PC and mobile calls.

Device Connections: Bluetooth equipped mobile Phone + PC.

Software Compatibility: Audio compatibility for Alcatel-Lucent® PIMPhony and 4980 Softphone.

Calisto® USB Phones Connects to a PC via USB cable. Engineered for portability and excellent audio quality, the USB speakerphone is for those transitioning from traditional to PC telephony, providing wideband audio performance, SoundGuard® hearing protection, and a noise-canceling microphone.

Calisto 420 is a compact, hands-free alternative for high quality PC-based calls and web conferencing, providing volume and mute call control with a 360-degree microphone.

Device Connection: PC via USB cable.

Software Compatibility: Audio compatibility for Alcatel-Lucent PIMPhony and 4980 Softphone.

Calisto 420 (USB Speakerphone)

B230 (Voyager PRO UC)


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Features Guide for Corded Audio Devices Compare the features required for your communications environment and work style. Plantronics delivers unprecedented comfort and premium audio quality for PC and desk phone communications.

C220 (Binaural)


Connects to PC via USB cable. Offers the full range of portable, wideband audio USB corded headsets that provide exceptional voice clarity, SoundGuard® hearing protection, noise cancelation and comfort for PC audio in any work environment – anywhere, anytime.

C210 (Monaural) C420 (Binaural)


Blackwire 600 Series is best for users with extensive PC communications. Premium audio and designed for all day comfort with convenient call control.

Blackwire 420 Binaural is best for users requiring a portable PC headset for multiple work locations.

Blackwire 200 Series is best for users with occasional PC communications. Great sound quality and economically designed for enterprise-wide deployment.


Software Compatibility: Audio compatibility for Alcatel-Lucent ® PIMPhony and 4980 Softphone.

H-Series Corded Headsets Connects to a desk phone, and to PC with specialized connectors. Best for users with extensive phone communications. Features Quick Disconnect™ and sets the standard for durable, lightweight corded headsets designed for contact center and office professionals, providing a noise-canceling microphone filtering out excessive sound to further heighten call clarity.

H81N (Tristar)

HW251N (SupraPlus Wideband Monaural)

HW261N (SupraPlus Wideband Binaural)

HW301N (EncorePro Binaural)

HW291N (EncorePro Monaural)

SupraPlus® Wideband over-the-head comfort delivers premium audio performance and lets users con verse easily, even in noisy environments.

EncorePro® provides an ultra-lightweight design and combines luxurious style with a new level of comfort and durability.

Tristar® can be custom fitted with an adjustable receiver arm and Quick Disconnect.

Device Connection • Desk phone • PC via DA45™ Connector • Audio Processor via Quick Connect • Audio Only via DA40™ and DA55™ • Volume/Mute Control via DA60™


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Voyager™ PRO UC Savi® Office Convertible Savi Office Over-the-Ear Savi Office Over-the-Head Savi 430

Connects to PC + mobile phone Desk phone + PC Desk phone + PC Desk phone + PC PC

Recommended for Mobile professionals who use PC audio and mobile phone communications

Users with mixed PC and office phone communications



Users with PC communication in office or on the go

Wearing style Over-the-ear Convertible: over-the-ear; over the head

Over-the-ear Over-the-head; monaural or binaural

Over-the-ear

Roaming range Up to 33 feet Up to 350 feet Up to 350 feet Up to 350 feet Up to 300 feet

Wireless frequency Bluetooth® v2.1 + EDR DECT™ 6.0 DECT 6.0 DECT 6.0 DECT 6.0

Audio performance Mono, PC wideband, echo cancellation, A2DP

Mono, PC wideband Mono, PC wideband Mono, PC wideband Mono, PC wideband

Hearing protection SoundGuard SoundGuard SoundGuard SoundGuard Digital™ SoundGuard®

Microphone noise reduction

Two noise-canceling mics AudioIQ²™ DSP WindSmart® technology

Noise-canceling Noise-canceling Noise-canceling Noise-canceling

Remote Call Control Audio only, no call control Audio only, no call control Audio only, no call control Audio only, no call control Audio only, no call control

Talk Time* Up to 6 hours Up to 9 hours Up to 6 hours Up to 9 hours Up to 6 hours

Limited Warranty 1 year 1 y ear 1 year 1 year 1 year

Model number B230 WO100 WO200 C610 (monaural) C620 (binaural)

W430

Part number 38885-01 79956-01 79957-01 81794-01 (monaural) 81802-01 (binaural)

82396-01

MSRP (USD) $199.95 $379.95 $379.95 $379.95 (monaural) $399.95 (binaural)

$279.95

Compatibility* PIMPhony, 4980

Smart Sensor Technology NEW

Headsets and Audio Endpoints for Alcatel•Lucent®

Plantronics® is dedicated to working with our Strategic Technology Partners to provide clear, consistent and reliable voice collaboration for every working style. Plantronics offers the broadest range of wireless, Bluetooth® and corded headsets and audio endpoints compatible with Alcatel•Lucent for your diverse enterprise workforce, delivering superior performance, comfort and worldwide support.

*Audio only, no call control

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Blackwire™ 200 Series

Blackwire 420

Blackwire 600 Series

SupraPlus® with DA45™

Calisto® 420

Connects to PC via USB PC via USB PC via USB PC via USB PC via USB

Recommended for Users with occasional PC communication

Users requiring a portable PC headset for multiple work locations.

Users with extensive PC communication


PC users on the go to transform any workspace into a conference room.

Wearing style/usage Binaural Folds flat

Monaural Binaural

Monaural Binaural

Speakerphone

Audio performance Wideband Stereo Wideband, Stereo (binaural) Echo cancellation

Wideband, Stereo (binaural) Echo cancellation


Wideband, echo cancellation, noise reduction

Hearing protection SoundGuard SoundGuard SoundGuard SoundGuard®

N/A


Noise-canceling Noise-canceling Noise-canceling Noise-canceling N/A

Limited Warranty 1 year 1year 2 years 2 years 2 years

Model number C210 (monaural) C220 (binaural)

C420 C610 (monaural) C620 (binaural)

HW251N (monaural) HW261 (binaural)

P420

Part number 80298-03 (C210) 80299-03 (C220)

82632-01 (C420) 81964-41 (C610) 81965-41 (C620)

64338-31 (monaural) 64339-31 (binaural) +77559-41 (DA45)

82136-01

MSRP (USD) $44.95 (monaural) $49.95 (binaural)

$89.95 $109.00 (monaural) $129.00 (binaural)

DA45 sold separately $102 (monaural), $99 (DA45) $122 (binaural), $99 (DA45)

$179.00

Compatibility* PIMPhony, 4980

Technology Legend Smart Sensor Technology Built-in sensors deliver automatic functionality like answering a call by placing the headset on and simultaneously updating softphone availability status. A2DP A Bluetooth profile that allows high quality audio content to be streamed from one device to another through a Bluetooth connection. Listen to streaming media, music and navigation wirelessly through your headset. AudioIQ² Keeps calls clear, regardless of the environment. Automatically adjusts incoming calls to a comfortable listening level. SoundGuard Sound leveling for listening comfort and acoustic limiting for protection against sounds about 118 dBA. SoundGuard DIGITAL All the benefits of SoundGuard, plus anti-startle protection which detects sudden increase in sound and eliminates the increase, and Time Weighted Average (TWA) measurement which prevents average daily sound exposure from exceeding 85dBA. Wideband Frequency range up to 6,800 Hz. Meets TIA-920 standard for genuine wideband response.

Headsets and Audio Endpoints for Alcatel•Lucent®

©Plantronics, Inc. All rights reserved. Plantronics, AudioIQ², Blackwire, Calisto, DA45, Savi, SoundGuard, Voyager and WindSmart are trademarks or registered trademarks of Plantronics, Inc. Alcatel•Lucent is a registered trademark of Alcatel•Lucent in the US., other countries or both. The Bluetooth trademark is owned by Bluetooth SIG, Inc. and any use of the mark by Plantronics, Inc. is under license. DECT is a trademark of ETSI registered for the benefit of its members in France and other jurisdictions. All other trademarks are property of their respective owners. 01/11

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EHS Adapters and Connectors for Alcatel-Lucent® Phones EHS remote call control (call notification, answer/end, volume, mute) is enabled for Alcatel-Lucent phones by the Plantronics® APA-2 EHS adapter for the CS Wireless Systems and the APA-20 for the Savi Wireless Systems.

CS Wireless System EHS Adapters for Alcatel-Lucent

Savi® Wireless System EHS Adapters for Alcatel-Lucent

Alcatel-Lucent Phone Product Name Part # Product Name Part #

IP Touch 4028 APA-2 38348-01 APA-20 37819-01

IP Touch 4038 APA-2 38348-01 APA-20 37819-01

IP Touch 4068 APA-2 38348-01 APA-20 37819-01

Touch 4029 APA-2 38348-01 APA-20 37819-01

Touch 4039 APA-2 38348-01 APA-20 37819-01

Octophon Open 140 IP APA-2 38348-01 APA-20 37819-01

Octophon Open 141 APA-2 38348-01 APA-20 37819-01


Octophon Open 151 APA-2 38348-01 APA-20 37819-01



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Setup Diagrams and Technical Notes for Installation

Setup Diagrams for EHS Adapters

Savi® Wireless System with APA-20 CS Wireless System APA-2

Technical Notes 1. Special unit required – has bi-directional communications

2. Headset has to be enabled in the phone by going to Settings>set>plug into jack>headset on the phone. The headset checkbox on the main screen has to be unchecked

Phone then automatically detects headset when the cable is plugged into the 3.5mm receptacle and the screen shows the headset ICON


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Section 2

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Audio Devices Compatible with Aspect® UC A broad range of Plantronics wireless, USB and Bluetooth audio devices deliver audio compatibility for Aspect EnsemblePro.

Audio Compatibility

Supports audio compatibility for the Savi Wireless System, Blackwire USB Corded Headsets, Voyager Bluetooth Headsets, Calisto USB Phones, and H-Series Headsets.

Aspect UC Applications

EnsemblePro™ delivers a wide range of powerful applications that are designed to empower agents, speed response time, and take customer service to a new level.

From phone to fax to the Web, EnsemblePro is equipped with innovative tools needed to manage customer interactions across all channels.

Aspect - pg. 1













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Savi® Wireless Headset System Connects to desk phone and/or PC. Best for users with mixed PC and office phone communications. Unifies traditional telephony and PC communications with a single, wireless headset combined with a noise-canceling microphone, wideband audio, SoundGuard® hearing protection, and DECT™ technology for better audio by eliminating interferences from Wi-Fi networks.

Savi 430 is the first portable DECT dongle wireless headset with premium sound quality and advanced wideband audio using CAT-iq technology. Easy to install and use with EnsemblePro™.


Device Connection: Desk phone + PC, PC only (W430)

Software Compatibility: Audio compatibility for EnsemblePro.

CS Wireless System

Connects to a PC. Best for users of extensive PC communications in noisy environments. The CS50 is the only USB headset in this category of noise-canceling wireless headsets for office desk phones.

CS50-USB in a convertible wearing style provides CS wireless versatility for PC communications with EnsemblePro

Device Connection: PC


WO100 (Convertible)

WO200 (Over-the-Ear)

WO300 (Over-the-Head Monaural)

WO350 (Over-the-Head Binaural)

W430 (Over-the-Ear)

CS50-USB (Convertible)

Aspect - pg. 2 4. 22.11

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Features Guide for Bluetooth and USB Audio Devices New features for Plantronics mobile audio devices incorporate sensor technology to create a more seamless and smarter user experience for mobile and PC communications. Answer incoming calls simply by putting the headset on your ear.


Voyager® PRO UC integrates the new Smart Sensor Technology for a seamless user experience, and incorporates AudioIQ²™ and WindSmart® technology for clear voice quality, all with a single button to manage PC and mobile calls.

Device Connections: Bluetooth equipped mobile phone + PC.

Software Compatibility: Audio compatibility for EnsemblePro™.


Calisto® 420 is a compact, hands-free alternative for high quality PC-based calls and web conferencing, providing volume and mute call control with a 360-degree microphone.





Aspect - pg. 3


Connects to a PC via USB cable. Engineered for portability and excellent audio quality, the USB speakerphone is for those transitioning from traditional to PC telephony, providing wideband audio performance, SoundGuard® hearing protection, and a noise-canceling microphone.

4. 22.11

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Features Guide for Corded Audio Devices Compare the features required for your communications environment and work style. Plantronics® delivers unprecedented comfort and premium audio quality for PC and desk phone communications.

C220 (Binaural)





Blackwire™ 600 Series is best for users with extensive PC communications. Premium audio and designed for all day comfort with convenient call control.




Software Compatibility: Audio compatibility for EnsemblePro™


H81N (Tristar)








Device Connection • PC via DA45™ Connector • Audio Processor via Quick Connect • Audio Only via DA40™ and DA55™ • Volume/Mute Control via DA60™

Aspect - pg. 4 4. 22.11

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Over-the-ear





Hearing protection SoundGuard SoundGuard SoundGuard SoundGuard Digital™

SoundGuard®




Remote Call Control Audio only, no call control Audio only, no call control Audio only, no call control Audio only, no call control Audio only, no call control




W430


82396-01


$279.95

Compatibility* EnsemblePro


Headsets and Audio Endpoints for Aspect®

Plantronics® is dedicated to working with our Strategic Technology Partners to provide clear, consistent and reliable voice collaboration for every working style. Plantronics offers the broadest range of wireless, Bluetooth and corded headsets and audio endpoints compatible with Aspect for your diverse enterprise workforce, delivering superior performance, comfort and worldwide support.


www.headsetplus.com


Blackwire 420



Calisto® 420








Monaural Binaural

Monaural Binaural

Speakerphone






N/A



Call Control Audio only, no call control Audio only, no call control

Audio only, no call control







P420

Part number 80298-03 (C210) 80299-03 (C220)

82632-01 (C420) 81964-41 (C610) 81965-41 (C620)


82136-01




$179.00

Compatibility* EnsemblePro


Headsets and Audio Endpoints for Aspect

©Plantronics, Inc. All rights reserved. Plantronics, AudioIQ², Blackwire, Calisto, DA45, Savi, SoundGuard, Voyager and WindSmart are trademarks or registered trademarks of Plantronics, Inc. Aspect is a registered trademark of Aspect Inc. in the US., other countries or both. The Bluetooth trademark is owned by Bluetooth SIG, Inc. and any use of the mark by Plantronics, Inc. is under license. DECT is a trademark of ETSI registered for the benefit of its members in France and other jurisdictions. All other trademarks are property of their respective owners. 01/11

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Section 3

4. 22.11

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Audio Devices Compatible with Avaya® UC Named Preferred Headset Provider for Avaya UC and Contact Centers, Plantronics® is the first to market with remote call control for Avaya one-X® Agent, Avaya one-X® Communicator and the new Avaya Flare® Experience Desktop Video Device.

Avaya UC Applications

Avaya one-X® Communicator combines soft phone, intelligent presence, voice/video calling, visual voicemail and video conferencing, as well as access to corporate directories and call logs to help users better manage communication tasks.

Avaya one-X® Agent is designed to meet the needs of Contact Center Agents by providing one-touch access to functions such as conference, transfer, supervisor assist, pre-recorded greetings, integrated presence and instant messaging.

Avaya Flare® Experience Desktop Video Device enables multi-modal communication and collaboration for desktop video, social media, audio, video and web conferencing, multiple directories, presence, instant messaging and contextual history.










Avaya - pg. 1




Plantronics Unified Runtime Engine enables remote call control – including call notification, answer/end, volume and mute – for the Savi Wireless System, Voyager Bluetooth Headsets, Blackwire USB Corded Headsets, and Calisto USB Phones (volume and mute).

Call Control for Wireless (Remote) & Corded Headsets Plantronics.com/software

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Audio Devices Compatible with Avaya® Phones In the Contact Center and across the Enterprise, Plantronics® delivers a comprehensive portfolio of wireless and corded audio solutions with remote call control for Avaya PC and desk phone communications.

• APV-62 , APV-65 and APU-70 Adapters for Savi Wireless Systems

• APV-6A , APV-6B and APU-7 Adapters for CS Wireless Systems


Avaya Phones

1100 Series 1600 Series 4600 Series 5600 Series

1400 Series 2400 Series 5400 Series

9600 Series

Avaya - pg. 2




CS Wireless Systems











4. 22.11

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Features Guide for Wireless Audio Devices Integrate PC and desk phone communications with a single headset. Answer and end a call remotely up to 300 feet from your desk phone. Plantronics® bridges all the gaps – regardless of communications platform, device or application.

Savi® Wireless Headset System

CS Wireless System




W430 (Over-the-Ear)

CS55 (Convertible)



CS50 (Convertible)


CS70N (On-the-Ear)

Avaya - pg. 3

Connects to a desk phone and/or PC. Best for users with mixed PC and office phone communications. Unifies traditional telephony and PC communications with a single, wireless headset combined with a noise-canceling microphone, wideband audio, SoundGuard® hearing protection, and DECT™ technology for better audio by eliminating interferences from Wi-Fi networks.

Connects to a desk phone or PC. Best for users with extensive phone communications. Category of wireless headsets for office desk phones providing noise-canceling microphones.

Savi 430 is the first portable DECT dongle wireless headset with premium sound quality and advanced wideband audio using CAT-iq technology. Easy to install and use with Avaya® one-X Communicator, and Avaya one-X Agent .



Software Compatibility: Remote call control for Avaya IP Softphone, Avaya one-X® Communicator, Avaya one-X® Agent, Avaya IP Agent, Avaya Aura® Communication Manager enabled by Plantronics Unified Runtime Engine.



CS50-USB in a convertible wearing style provides CS wireless versatility for PC communications with select Avaya phones.



Software Compatibility: For the CS50-USB, remote call control for Avaya IP Softphone, Avaya one-X Communicator, Avaya IP Agent, Avaya 9600 IP Phones with Bluetooth®, Avaya Aura Communication Manager enabled by Plantronics Unified Runtime Engine.

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Features Guide for Bluetooth and USB Audio Devices New features for Plantronics® audio devices incorporate sensor technology and Plantronics Unified Runtime Engine to create a more seamless and smarter user experience for mobile and PC communications. Answer incoming calls simply by putting the headset on, remove the headset to pause streaming media, and synchronize presence updates across devices and softphones.




Software Compatibility: Remote call control for Avaya® IP Softphone, Avaya one-X® Communicator, Avaya IP Agent, Avaya 9600 IP Phones with Bluetooth and Avaya Aura® Communication Manager enabled by Plantronics Unified Runtime Engine.


Calisto 210-A is a user-friendly handset that provides a familiar phone interface with the standard phone keypad design to ease the transition to PC calling.



Software Compatibility: For Calisto USB Speakerphone, call control with Avaya One-X® Bridge. Volume and mute control for Avaya IP Softphone, Avaya one-X® Communicator ,Avaya one-X® Agent and Avaya IP Agent enabled by Plantronics Unified Runtime Engine. For Calisto USB Handset, volume and mute control for Avaya one-X® Communicator and Avaya Aura Communication Manager enabled by Plantronics Unified Runtime Engine.

P210-A (USB Handset)



Avaya - pg. 4



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C220 (Binaural)









Software Compatibility: Call control for Avaya IP Softphone, Avaya one-X® Communicator, Avaya one-X® Agent, Avaya IP Agent, Avaya Aura® Communication Manager enabled by Plantronics Unified Runtime Engine.


H81N (Tristar)









Avaya - pg. 5 4. 22.11

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Over-the-ear









Remote Call Control** Call answer/end, mute, volume +/- Call answer/end, mute, volume +/- Call answer/end, mute, volume +/- Call answer/end, mute, volume +/- Call answer/end, mute, volume +/-




W430


82396-01


$279.95


Experience the Avaya® Advantage from Plantronics®

Named Preferred Headset Provider for Avaya Unified Communications Plantronics® delivers a comprehensive portfolio of audio solutions with remote call control that are certified-compatible with Avaya desk phones, IP softphones, one-X® Communicator and one-X® Agent. Plantronics continues to expand the features of its portfolio with hardware and software intelligence and seamless compatibility for Avaya Flare® Experience devices. Plantronics is a top-tier Platinum DevConnect member.

*Performance dependent on battery and may vary by device. ** Enabled by P.U.R.E.

To learn more about Plantronics products optimized for Avaya Unified Communications, visit plantronics.com/avayauc

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Blackwire™ 200 Series Blackwire 420 Blackwire 600 Series Calisto 210 Calisto 420





PC telephony users in the office or on the road



Monaural Binaural

Monaural Binaural

Speakerphone



Wideband Wideband, echo cancellation, noise reduction

Hearing protection SoundGuard SoundGuard SoundGuard® SoundGuard Digital™ N/A



Call Control** Call answer/end, mute, volume +/-

Call answer/end, mute, volume +/-



Mute, volume +/-

Limited Warranty 1 year 1year 2 years 1 year 2 years



P210-A P420

Part number 80298-03 (C210) 80299-03 (C220)

82632-01 (C420) 81964-41 (C610) 81965-41 (C620)

57725.001 82136-01



$79.95 $179.00


Experience the Avaya® Advantage from Plantronics®

©Plantronics, Inc. All rights reserved. Plantronics, AudioIQ², Blackwire, Calisto, DA45, Savi, SoundGuard, Voyager and WindSmart are trademarks or registered trademarks of Plantronics, Inc. Avaya and the Avaya Logo are trademarks of Avaya Inc. and may be registered in certain jurisdictions. The Bluetooth trademark is owned by Bluetooth SIG, Inc. and any use of the mark by Plantronics, Inc. is under license. DECT is a trademark of ETSI registered for the benefit of its members in France and other jurisdictions. All other trademarks are property of their respective owners. 01/11

To learn more about Plantronics products optimized for Avaya Unified Communications, visit plantronics.com/avayauc

www.headsetplus.com

EHS Adapters and Connectors for Avaya® Phones

CS Wireless System EHS Adapters for Avaya

Savi Wireless System EHS Adapters for Avaya

H-Series Corded Headsets Connectors Required for Avaya

Avaya Phone Comments Product Name

Part # Product Name Part # Product Name Part #

1120E Note 1+3+6 APU-7 83017-01 APU-70 83018-01 N/A N/A


1150E Note 1+3+6+12 APU-7 83017-01 APU-70 83018-01 N/A N/A


1408 Note 4 APV-6A 83681-01 APV-62 38734-01 N/A N/A

1416 Note 5+9 APV-6A 83681-01 APV-62 38734-01 N/A N/A

1608 Note 5+9 APV-6A 83681-01 APV-62 38734-01 HIS 72442-41

1616 Note 5+9 APV-6A 83681-01 APV-62 38734-01 HIS 72442-41

2410 Note 5+9 APV-6A 83681-01 APV-62 38734-01 None None

2420 Note 5+9 APV-6B 83682-01 APV-65 38633-01 HIC 49323-44

4606 None None None None HIC 49323-44

4610/SW Note 5+9/Note

1+6+10 APV6B 83682-01 APV-65 38633-01 HIC 49323-44

4612 None None None None HIC 49323-44

4620/SW Note 5+9/Note 1+3 APV-6B 83682-01 APV-65 38633-01 HIC 49323-44

4621SW Note 1+3 APV-6B 83682-01 APV-65 38633-01 HIC 49323-44



4630 Note 5+9 APV6A 83681-01 APV-62 38734-01 HIC 49323-44

4630SW Note 13+14+15 APV-6B 83682-01 APV-65 38633-01 HIC 49323-44

EHS remote call control (call notification, answer/end, volume, mute) is enabled for Avaya phones by the Plantronics APV-62 and APV-65 adapters for the Savi Wireless Systems, and by the APV-6A and APV-6B adapters for the CS Wireless Systems. For remote call control with other Avaya phone models use an HL10 Lifter. HIC and HIS connectors enable a direct connection for H-Series Corded Headsets with Avaya single or multi-line desk phones.

Avaya - pg. 8 4. 22.11

www.headsetplus.com

EHS Adapters and Connectors for Avaya® Phones (cont’d) EHS remote call control (call notification, answer/end, volume, mute) is enabled for Avaya phones by the Plantronics APV-62 and APV-65 adapters for the Savi Wireless Systems, and by the APV-6A and APV-6B adapters for the CS Wireless Systems. For remote call control with other Avaya phone models use an HL10 Lifter. HIC and HIS connectors enable a direct connection for H-Series Corded Headsets with Avaya single or multi-line desk phones.

Avaya - pg. 9

CS Wireless System EHS Adapters for Avaya

Savi Wireless System EHS Adapters for Avaya

H-Series Corded Headsets Connectors Required for Avaya

Avaya Phone Comments Product Name Part # Product Name Part # Product Name

Part #

5410 Note 4 APV-6A 83681-01 APV-62 38734-01 HIC 49323-44

5420 Note 5 APV-6B 83682-01 APV-65 38633-01 HIC 49323-44

5610 Note 5 APV-6B 83682-01 APV-65 38633-01 HIC 49323-44

5620 Note 5 APV-6B 83682-01 APV-65 38633-01 HIC 49323-44

5621 Note 1+4 APV-6A 83681-01 APV-62 38734-01 HIC 49323-44

6416D+M Note 13+14+15+

Embedded Bluetooth® APV-6A 83681-01 APV-62 38734-01 HIC 49323-44

6424D+M Note 13+14+15+

Embedded Bluetooth APV-6A 83681-01 APV-62 38734-01 HIC 49323-44

9608 Note 1 APV-6A 83681-01 APV-62 38734-01 HIS 72442-41

9611/G Note 1+4 APV-6A 83681-01 APV-62 38734-01 HIS 72442-41

9620/L Note 1 APV-6A 83681-01 APV-62 38734-01 HIS 72442-41

9621/G Note 1 APV-6A 83681-01 APV-62 38734-01 HIS 72442-41

9630 Note 1+3+6+12 APV-6A 83681-01 APV-62 38734-01 HIS 72442-41

9640 Note 1+3+6+12 APV-6A 83681-01 APV-62 38734-01 HIS 72442-41

9641/G Note 1+3+6 APV-6A 83681-01 APV-62 38734-01 HIS 72442-41

9650 Note 1+3+6+11 APV-6A 83681-01 APV-62 38734-01 HIS 72442-41

9670 Note 1+3+6+12 APV-6A 83681-01 APV-62 38734-01 HIS 72442-41

4. 22.11

www.headsetplus.com

Setup Diagrams and Technical Notes for Avaya® Installation


Savi® Wireless System with APU-70 CS Wireless System APU-7

Technical Notes 1. Ring detect cable required (included with AWH headsets and Savi adapters) 2. AWH headsets require PLT p/n 75011-01 (8400 Cord) - order from Specials (no-charge) 3. 1600/9600 Bluetooth Option Module (p/n 700383789) available 4. 24XX and 54XX phones require firmware 4.0 and greater 5. 46XX and 56XX phones require 1.8 firmware or greater 6. Europe phones Only - Phone software needs to be greater than T150. Only works on Integral 55 switch and not on Integral 5, IP Office and

Communications Manager 7. Europe phones Only - EHS with Integral 5 PBX rev R3.0 or greater and phone rev T29 or greater, on Integral 55 phone rev T110 or greater 8. Europe phones Only - EHS with IP Office switch rev R6 or greater and phone rev R3.0 or greater, on Communications Manager switch rev 5.2.1 or

greater and phone rev R3.0 or greater 9. If a sidecar is used with a 46XX phone then the EU24 port on the phone is used by the sidecar. An APV 62/6A can be used instead of APV 65/6B 10. Has built in Bluetooth which will pair with BT 2.1 devices with 3.1 Service Pack 2 11. Connect an adapter cable 40287-13 between the EHS and the phone when using a CS headset 12. 9608 and 96X1 need the version 6.1 SP 2 on their server 13. The latest Nortel firmware 3.1 has enabled USB support on Nortel 1120E and USB and Bluetooth support for 1140E, 1150E and 1165E. 14. The firmware revision needs to be at least rev 0624C6J (1120E), 0625C6J (1140E), 0627C6J (1150E) and up. 15. Call control needs CS1000 server. It does not work on CS2000. 16. The USB port has to be enabled on the phone by pressing the services button on the phone twice -> select preferences ->

Avaya - pg. 10 4. 22.11

www.headsetplus.com



Savi® Wireless System with APV-62 CS Wireless System APV-6A



greater and phone rev R3.0 or greater 9. If a sidecar is used with a 46XX phone then the EU24 port on the phone is used by the sidecar. An APV 62/6A can be used instead of APV 65/6B 10. Has built in Bluetooth® which will pair with BT 2.1 devices with 3.1 Service Pack 2 11. Connect an adapter cable 40287-13 between the EHS and the phone when using a CS headset 12. 9608 and 96X1 need the version 6.1 SP 2 on their server 13. The latest Nortel firmware 3.1 has enabled USB support on Nortel 1120E and USB and Bluetooth support for 1140E, 1150E and 1165E. 14. The firmware revision needs to be at least rev 0624C6J (1120E), 0625C6J (1140E), 0627C6J (1150E) and up. 15. Call control needs CS1000 server. It does not work on CS2000. 16. The USB port has to be enabled on the phone by pressing the services button on the phone twice -> select preferences ->

Avaya - pg. 11 4. 22.11

www.headsetplus.com



Savi® Wireless System with APV-65 CS Wireless System APV-6B

Avaya - pg. 12



greater and phone rev R3.0 or greater 9. If a sidecar is used with a 46XX phone then the EU24 port on the phone is used by the sidecar. An APV 62/6A can be used instead of APV 65/6B 10. Has built in Bluetooth® which will pair with BT 2.1 devices with 3.1 Service Pack 2 11. Connect an adapter cable 40287-13 between the EHS and the phone when using a CS headset 12. 9608 and 96X1 need the version 6.1 SP 2 on their server 13. The latest Nortel firmware 3.1 has enabled USB support on Nortel 1120E and USB and Bluetooth support for 1140E, 1150E and 1165E. 14. The firmware revision needs to be at least rev 0624C6J (1120E), 0625C6J (1140E), 0627C6J (1150E) and up. 15. Call control needs CS1000 server. It does not work on CS2000. 16. The USB port has to be enabled on the phone by pressing the services button on the phone twice -> select preferences ->

4. 22.11

www.headsetplus.com

In February 2010, Avaya began its transition from delivering Avaya-branded headsets manufactured by Plantronics to requiring customers to purchase directly from Plantronics’ distributors and business partners the Plantronics-branded headsets designed for Avaya telephony solutions. The exception to this global transition is Avaya Germany that continues to purchase headsets directly from Plantronics. ____________________________

The Avaya to Plantronics Headsets Transition Guide for NA that follows details the transition from a) the original Avaya material codes, material descriptions and equivalent Plantronics product name, part number and last order date, to b) the Plantronics replacement product name and new Plantronics part number.

As of June 28, 2010, the transition was completed for most Avaya-branded headsets. All Avaya-branded corded headsets have transitioned to the Plantronics-branded SupraPlus, EncorePro and TriStar. Avaya-branded wireless headsets have transitioned to the Plantronics-branded CS Series - with the exception of the ABT35+ to be replaced by the Voyager 510 after a last order date of 11/30/10. For Avaya-branded USB headsets, the AWH55 USB will be replaced by the CS50 USB after a last order date of 11/30/10.____________________________

The Guide to Plantronics EHS Adapters & Cables for Avaya Phones that follows the Transition Guide below provides the Plantronics adapters and connectors required for each Avaya phone.

As of July 12, 2010, the adapters and cables required for each Avaya phone model have new Plantronics part numbers.

EHS adapters required for call control with the CS Series and Savi Series are listed by name and new Plantronics part number for each Avaya phone model: • CS Series: APV6A (shipping) and APV6B (available 8/1/2010) • Savi Series: APV62 (available 8/1/2010) and APV65 (available 8/1/2010)

The cables required for the H-Top Series are also listed by name and new Plantronics part number for each Avaya phone model : • HIC and HIS (shipping) • HIP (to be replaced by the HIC with last order date 9/6/2010) • Ring Detection (shipping) • M12LUCM (shipping) • 8400 SOTA (shipping)

SUMMARY OF AVAYA TO PLANTRONICS TRANSITION FOR NA - UPDATE AUGUST 27, 2010

Avaya® Transition Guide

Avaya - pg. 13 4. 22.11

www.headsetplus.com

Original Avaya

Material Code

Original Plantronics

Product Name

Original

Plantronics

Part #

Last Order Date

New

Plantronics

Part #

700343718 AH450 67488-01 Completed 64336-31700343734 AH460 67490-01 Completed 64337-31700343726 AH450N 67489-01 Completed 64338-31700343742 AH460N 67491-01 Completed 64339-31

700453012 AW450N 72463-03 Completed 64338-31700453020 AW460N 72464-03 Completed 64339-31

700470578 AH390N 81367-01 Completed 78712-01700470586 AH400N 81368-01 Completed 78714-01

408020758 TRISTAR ULTRA NC 49110-01 Completed 40203-01

700428170 ABT35+ 72835-02 11/30/2010 72835-02

700373301 AWH-54 69514-02 6/25/2010 63120-20700428204 AWH-55+ 63120-22 6/25/2010 63120-20700446313 AWH75N 77306-01 6/25/2010 70450-06

700420276 AWH450N 72236-04 6/25/2010 70510-06700420300 AWH460N 72235-01 6/25/2010 70520-06

HDST - SUPRA ELITE BI NC (AH460N)

HDST WBAND2 MONRL AW450N

HDST - SUPRA ELITE MON VT (AH450)HDST - SUPRA ELITE BI VT (AH460)HDST - SUPRA ELITE MON NC (AH450N)

SUPRAPLUS BI VT HW261SUPRAPLUS MON NC HW251NSUPRAPLUS BI NC HW261N

AVAYA TO PLANTRONICS HEADSET TRANSITION GUIDE FOR NORTH AMERICA - UPDATE AUGUST 27, 2010

WIRELESS HEADSETS

CORDED HEADSETS

EncoreElite

ABT-35x Bluetooth

SupraElite

AWH 54/55/65/75

Original Avaya

Material Description

Tri-Star

AWH-55+ WRLS HEADSET W/HSC AWH75N EXEC WRLS HEADSET W/HSC

SUPRAELITE MONRL NC WRLSSUPRAELITE BINRL NC WRLS

SupraElite Wideband

SupraElite

Plantronics Replacement Product

**See Guide to Avaya EHS Cables & Adapters

SUPRAPLUS MON VT HW251

CS351N plus required adapter**CS361N plus required adapter**

SUPRAPLUS MON NC HW251NSUPRAPLUS BI NC HW261N

ENCOREPRO MONAURAL NC HW291ENCOREPRO BINAURAL NC HW301N

TRISTAR H81N HEADSET

HDST WBAND2 BINRL AW460N

ENCORE ELITE MONAURALENCORE ELITE BINAURAL

TRI STAR HEADPIECE NOISE CANCL STANDARD

ABT-35S+ BLUETOOTH HEADSET W/HSC ABT35+ (to be replaced by Voyager 510S)

CS50 plus required adapter**CS50 plus required adapter**CS70N plus required adapter**

HDST AWH-54 WIRELESS HDST W/O HSC

Avaya® Transition Guide (cont.)

Avaya - pg. 14 4. 22.11

www.headsetplus.com

Avaya® Transition Guide (cont.)

700438534 ABT35-USB 72830-30 Completed 72830-01

700373335 AWH-55-USB 67000-11 11/30/2010 67000-10700414139 DA55 USB ADAPTER 66251-02 Completed 63725-03

700304058 8400 SOTA 65672-01 Completed 65672-41

700414147 M12LUCM,AMP,AVAYA 61642-03 Completed 61642-43

700409881 HIS, AVAYA, ADAPTER CABLE 72442-01 6/7/2010 72442-41

700414089HIC-1 CE2001,ADAPTER CABLE,PACKED (700 414 089) 49323-04 6/7/2010 49323-44

700414121HIP,ADAPTER CABLE,PACKED,(700 414 121) 61804-03 9/6/2010 49323-44

700414154 KIT,Y-ADAPTER TRAINER 62011-02 Completed 27019-03407721034 ASSY AMP MOD ADAP SPR 42553-01 Completed 26716-01406445601 KS23822-L1,AMP 49348-01 Completed 29362-01700414105 HL10,HANDSET LIFTER,AVAYA 61975-02 Completed 60961-32

700328313CABLE ASSY,2.5MM TO QD,AVAYA,SPARE 66527-01 Completed 64279-02

408012466 KS23822-L61,AMP,SWITCHER II 49378-01 Completed 43404-01406741900 KS23822-L12,AMP 49176-01 9/6/2010 43596-40

SPARE, U10P-SHROUD, TENOVIS

35239-01 Completed 35239-41

MIP-1, ADAPTER CABLE, PACKED

64165-01 Completed 64165-41

SPARE, HOOKSWITCH ASSY, AVAYA 48590-01 Completed 48590-41

KIT, CABLE ADAPTER M12LUCM 61639-01 Completed 61639-41

38734-0138633-0183681-0183682-01

New from Plantronics

Not Previously Carried by Avaya

KIT, CABLE ADAPTER M12LUCM

APV-62**APV-65**APV-6A**APV-6B**

SPARE HOOKSWITCH ASSEMBLY

CABLES AND ADAPTERS

USB/PC HEADSETS

MIP-1, ADAPTER CABLE, PACKED

SPARE HOOKSWITCH ASSEMBLY

CALLMR V/VI HEADSET ADAPTER CORDHEADSET PRONG BASE UNIT HEADSET LIFTER HL-10 RHS

HEADSET CABLE 2.5mm FOR WRLS PHONES

HEADSET SWITCHING BASE UNIT KS23822L61

HEADSET MOD BASE UNIT KS23822L26 RHS

HIS HEADSET CBL FOR 1600/9600 PHONES

HEADSET HIC CORD

HEADSET HIP QD CORD- 4606/16/24/30 RHS

HEADSET Y TRAINING CBL RHS

HIC-1 CE2001,ADAPTER CABLE**

HIC-1 CE2001,ADAPTER CABLE**

8400 SOTA

M12LUCM, AMP, AVAYA

HIS ADAPTER CABLE**

510-USB,US, VOYAGER HEADSET,W/BUA 100 ADAPTERCS50-USBDA55 USB ADAPTER

HEADSET MDLR BASE UNIT W/O 115V AC

ABT 35 USB HEADSET

HDST AWH-55 USB WIRELESS HEADSETHEADSET QD-USB ADAPTER RHS

HEADSET ADPTR 8400 ONE TOUCH

MX10 AMPLIFIERM22 AMP English

SPARE,KIT,Y-ADAPTER TRAINERCABLE ASSY,AMP/QD,MOD.ADAP.SPAREP10,AMPHL10 HANDSET LIFTER W/ACCESSORY KIT

SPARE,CABLE ASSY,2.5MM QD

Original Avaya

Material Code

Original Plantronics

Product Name

Original

Plantronics

Part #

Last Order Date

New

Plantronics

Part #

AVAYA TO PLANTRONICS HEADSET TRANSITION GUIDE FOR NORTH AMERICA - UPDATE AUGUST 27, 2010

Original Avaya

Material Description

Plantronics Replacement Product

**See Guide to Avaya EHS Cables & Adapters

Avaya - pg. 15 4. 22.11

www.headsetplus.com

Section 4

4. 22.11

www.headsetplus.com

Audio Devices Compatible with Cisco® UC Plantronics® delivers UC audio solutions with remote call control certified compatible with Cisco Unified Communications Integration application suite. Connect seamlessly, communicate simply and collaborate confidently with Plantronics.

Cisco UC Applications Cisco IP Communicator (CIPC) endows the PC with

the functions of IP phones, with voice and video

calls from wherever you can access the corporate

network.

Cisco Unified Personal Communicator (CUPC)

delivers a single multimedia interface on your PC

for soft phone, presence, enterprise IM, visual

VM, video and web conferencing.

Cisco Unified Communications Integration for

Microsoft® Office Communicator and Lync™

(CUCI-MOC, CUCI-LYNC) integrates Cisco Call

Manager with MOC, delivering phone control

from MOC for voice calls from PC to PC, and

between PC and desk phone.

Cisco Unified Communications Integration for

WebEx™ Connect (CUCI-Connect) enables

collaboration using the best method to meet your

immediate needs – phone, instant message, video

conference or instant WebEx meeting.

Cisco Cius™ is an Android-based mobile business

collaboration tablet that offers access to essential

business applications and technologies.

Cisco - pg. 1













Plug-and-Play Remote Call Control for CIPC

For CIPC, every Plantronics audio device

certified compatible for Cisco UC has plug-

and-play compatibility.

For CUPC, CUCI-MOC, CUCI-Connect, Plantronics Unified Runtime Engine

enables remote call control – including call notification, answer/end, volume

and mute – for the Savi Wireless System, Voyager Bluetooth Headsets,

Blackwire USB Corded Headsets, and Calisto USB Phones (volume and mute).

Call Control for Wireless (Remote) & Corded Headsets Plantornics.com/software

4. 22.11

www.headsetplus.com

Audio Devices Compatible with Cisco® Phones In the Contact Center and across the Enterprise, Plantronics® delivers a comprehensive portfolio of wireless and corded audio solutions with remote call control for Cisco PC and desk phone communications. .

• APC-40 and APU-70 Adapters for Savi Wireless Systems

• APC-4 and APU-7 Adapters for CS Wireless Systems26716-01 Cisco Interface Cord


Cisco Phones

794X Series 796X Series 797X Series

8961 9900 Series

Cisco - pg. 2




CS Wireless Systems









Connects your telephone , PC or external audio device to a Plantronics headset , providing sound control through the headset.


4. 22.11

www.headsetplus.com

Features Guide for Wireless Audio Devices Integrate PC and desk phone communications with a single headset. Answer and end a call remotely up to 300 feet from your desk phone. Plantronics® bridges all the gaps – regardless of communications platform, device or application.


CS Wireless System




W430 (Over-the-Ear)

Cisco - pg. 3



Savi 430 is the first portable DECT dongle wireless headset with premium sound quality and advanced wideband audio using CAT-iq technology. Easy to install and use with CIPC, CUPC, CUCI-MOC, CUCI-Lync, and CUCI-Connect



Software Compatibility: Remote call control for CIPC, CUPC, CUCI-MOC, CUCI-Lync™, and CUCI-Connect enabled by Plantronics Unified Runtime Engine.



CS50-USB in a convertible wearing style provides CS wireless versatility for PC communications with select Cisco® phones.



Software Compatibility: For CS50-USB, remote call control for CIPC, CUPC, CUCI-MOC, CUCI-Lync™, and CUCI-Connect enabled by Plantronics Unified Runtime Engine.

CS55 (Convertible)



CS50 (Convertible)


CS70N (On-the-Ear)

4. 22.11

www.headsetplus.com

Features Guide for Bluetooth and USB Audio Devices New features for Plantronics® audio devices incorporate sensor technology and Plantronics Unified Runtime Engine to create a more seamless and smarter user experience for mobile and PC communications. Answer incoming calls simply by putting the headset on, remove the headset to pause streaming media, and synchronize presence updates across devices and soft phones.




Software Compatibility: Remote call control for CIPC, CUPC, CUCI-MOC, CUCI-Lync™, and CUCI-Connect enabled by Plantronics Unified Runtime Engine.




Software Compatibility: Volume and mute control for CIPC, CUPC, CUCI-MOC, CUCI-Lync, and CUCI-Connect enabled by Plantronics Unified Runtime Engine.



Cisco - pg. 4



4. 22.11

www.headsetplus.com


C220 (Binaural)









Software Compatibility: Call control for CIPC, CUPC, CUCI-MOC, CUCI-Lync™, and CUCI-Connect enabled by Plantronics Unified Runtime Engine.


H81N (Tristar)









Cisco - pg. 5 4. 22.11

www.headsetplus.com










Over-the-ear













W430


82396-01


$279.95


The Confident Choice for Cisco® Unified Communications

Plantronics® transforms your business by delivering full compatibility for the best integration experience. Plantronics delivers audio solutions with remote call control certified compatible with Cisco Unified Communications Integration application suite. Plantronics is a top-tier Cisco Developer Network Solution Provider (CDN). Connect seamlessly , communicate simply and collaborate confidently with Plantronics.

*Performance dependent on battery and may vary by device. **Enabled by P.U.R.E.

• Cisco Unified Personal Communicator (CUPC) • Cisco IP Communicator (CIPC)

• Cisco UC Integration for Microsoft® Office Communicator and Lync ™ 2010 (CUCI-MOC, CUCI-LYNC) • Cisco UC Integration for WebEx™ Connect (CUCI-Connect)

To learn more about Plantronics products optimized for Cisco Unified Communications, visit plantronics.com/ciscouc

www.headsetplus.com

Blackwire™ 200 Series Blackwire 420


SupraPlus® with DA45™ Calisto® 420








Monaural Binaural

Monaural Binaural

Speakerphone






N/A







Mute, volume +/-





P420

Part number 80298-03 (C210) 80299-03 (C220)

82632-01 (C420) 81964-41 (C610) 81965-41 (C620)


82136-01




$179.00

Technology Legend Smart Sensor Technology Built-in sensors deliver automatic functionality like answering a call by placing the headset on and simultaneously updating softphone availability status. A2DP A Bluetooth profile that allows high quality audio content to be streamed from one device to another through a Bluetooth connection. Listen to streaming media, music and navigation wirelessly through your headset. AudioIQ² Keeps calls clear, regardless of the environment. Automatically adjusts incoming calls to a comfortable listening level. SoundGuard Sound leveling for listening comfort and acoustic limiting for protection against sounds about 118 dBA. SoundGuard DIGITAL™ All the benefits of SoundGuard, plus anti-startle protection which detects sudden increase in sound and eliminates the increase, and Time Weighted Average (TWA) measurement which prevents average daily sound exposure from exceeding 85dBA. Wideband Frequency range up to 6,800 Hz. Meets TIA-920 standard for genuine wideband response.

The Confident Choice for Cisco® Unified Communications

©Plantronics, Inc. All rights reserved. Plantronics, AudioIQ², Blackwire, Calisto, DA45, Savi, SoundGuard, Voyager and WindSmart are trademarks or registered trademarks of Plantronics, Inc. Cisco is the registered trademark of Cisco Systems Inc. and/or its affiliates in the U.S. and other countries. The Bluetooth trademark is owned by Bluetooth SIG, Inc. and any use of the mark by Plantronics, Inc. is under license. DECT is a trademark of ETSI registered for the benefit of its members in France and other jurisdictions. All other trademarks are property of their respective owners. 01/11

To learn more about Plantronics® products optimized for Cisco Unified Communications, visit plantronics.com/ciscouc

www.headsetplus.com

EHS Adapters and Connectors for Cisco® Phones EHS remote call control (call notification, answer/end, volume, mute) is enabled for Cisco phones by the Plantronics® APC-40 and APU-70 adapters for the Savi® Wireless Systems, and by the APC-4 and APU-7 adapters for the CS Wireless Systems. For remote call control with other Cisco phone models use an HL10 Lifter.

CS Wireless System EHS Adapters for Cisco

Savi® Wireless System EHS Adapters for Cisco

H-Series Corded Headsets Connectors Required for Cisco

Cisco Phone Product Name Part # Product Name Part # Product Name Part #

7942G APC-4 37978-01 APC-40 38350-01 Cisco Interface Cord 26716-01





8961 APU-7 83017-01 APU-70 83018-01 Cisco Interface Cord 26716-01



Cisco - pg. 8 4. 22.11

www.headsetplus.com

Setup Diagrams and Technical Notes for Cisco® Installation


Savi® Wireless System with APC-40 CS Wireless System APC-4

Technical Notes 1. The APC-4 and APC-40 are compatible with the following Cisco Unified IP Phones: 7975G, 7965G, 7962G, 7945G, 7942G 2. Cisco firmware needs to be version 8.3(3)x or above 3. Unified Communications Manager version 4.1(3)SR5x or above. 4. The Cisco Unified IP Phone Expansion Module requires the use of cable adapter, p/n 40287-05. *The Cisco APC-4 and APC-40 software functionality must first be enabled through the Cisco Unified Communications Manager administration application (default is “Disabled”). Contact your system administrator to enable this feature.

Cisco - pg. 9 4. 22.11

www.headsetplus.com

Setup Diagrams and Technical Notes for Cisco® Installation


Savi® Wireless System with APU-70 CS Wireless System APU-7

Technical Notes

Cisco - pg. 10 4. 22.11

www.headsetplus.com

Section 5

4. 22.11

www.headsetplus.com

Audio Devices Compatible with Genesys® UC A broad range of Plantronics® wireless, USB and Bluetooth audio devices deliver audio compatibility for Genesys UC Connect.

Genesys UC Applications

Audio Compatibility


UC Connect solution facilitates the integration of the Genesys suite and Unified Communications (UC) platforms.

This allows for the expansion of the labor pool beyond the physical contact center, and enables branch and back-office employees, expert agents, and other workers across the enterprise to play a vital role in the customer service operation.

Genesys - pg. 1










IP40™ with H-Series for VoIP Contact Centers

Plugs directly into the Ethernet and does not require expensive dedicated telephones

USB Audio Processors for Enhanced Sound


Brings digitally enhanced audio quality to VoIP and PC-based communications.

4. 22.11

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Savi Office gives maximum versatility, integrating PC and desk phone communications with one headset.

Savi 430 is the first portable DECT dongle wireless headset with premium sound quality and advanced wideband audio using CAT-iq technology. Easy to install and use.


Software Compatibility: Audio compatibility for UC Connect.

CS Wireless System

CS50-USB in a convertible wearing style provides CS wireless versatility for PC communications with select Alcatel-Lucent soft phones.

Device Connection: Desk phone, PC





W430 (Over-the-Ear)

Genesys - pg. 2




4. 22.11

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Features Guide for Bluetooth and USB Audio Devices New features for Plantronics® mobile audio devices incorporate sensor technology to create a more seamless and smarter user experience for mobile and PC communications. Answer incoming calls simply by putting the headset on your ear.











Genesys - pg. 3



4. 22.11

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C220 (Binaural)









H-Series Corded Headsets Connects to a desk phone, to PC with specialized connectors, and to Plantronics IP40™. Best for users with extensive phone communications. Features Quick Disconnect™ and sets the standard for durable, lightweight corded headsets designed for contact center and office professionals, providing a noise-canceling microphone filtering out excessive sound to further heighten call clarity.

H81N (Tristar)





Genesys - pg. 4

Connects to a PC via USB cable. Offers the full range of portable, wideband audio USB corded headsets that provide exceptional voice clarity, SoundGuard® hearing protection, noise cancelation and comfort for PC audio in any work environment – anywhere, anytime.




Device Connection • Desk phone • Plantronics IP40 • PC via DA45™ Connector • Audio Processor via Quick Connect • Audio Only via DA40™ and DA55™ • Volume/Mute Control via DA60™

4. 22.11

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Wearing style Over-the-ear Convertible: over-the-ear; over-the-head


Over-the-ear












W430


82396-01


$279.95

Compatibility* UC Connect


Headsets and Audio Endpoints for Genesys®

Plantronics® is dedicated to working with our Strategic Technology Partners to provide clear, consistent and reliable voice collaboration for every working style. Plantronics offers the broadest range of wireless, Bluetooth and corded headsets and audio endpoints compatible with Genesys for your diverse enterprise workforce, delivering superior performance, comfort and worldwide support.


www.headsetplus.com


Blackwire 420



IP40™ with H-Series

Calisto® 420

Connects to PC via USB PC via USB PC via USB PC via USB PC and H-Series Headset PC via USB






Wearing style/usage

Binaural Folds flat

Monaural Binaural

Monaural Binaural

N/A Speakerphone




Echo cancellation, Audio



SoundGuard N/A


Noise-canceling Noise-canceling Noise-canceling Noise-canceling N/A N/A

Limited Warranty 1 year 1year 2 years 2 years 2 years 2 years




IP 40 P420

Part number 80298-03 (C210) 80299-03 (C220)

82632-01 (C420) 81964-41 (C610) 81965-41 (C620)


38574-01 82136-01




$189.00 $179.00

Compatibility* UC Connect


Headsets and Audio Endpoints for Genesys®

©Plantronics, Inc. All rights reserved. Plantronics, AudioIQ², Blackwire, Calisto, DA45, Savi, SoundGuard, Voyager and WindSmart are trademarks or registered trademarks of Plantronics, Inc. Genesys is a registered trademarks of Genesys Inc. in the US., other countries or both. The Bluetooth trademark is owned by Bluetooth SIG, Inc. and any use of the mark by Plantronics, Inc. is under license. DECT is a trademark of ETSI registered for the benefit of its members in France and other jurisdictions. All other trademarks are property of their respective owners. 01/11

www.headsetplus.com

Section 6

4. 22.11

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Audio Devices Compatible with Huawei® UC A broad range of Plantronics® wireless, USB and Bluetooth audio devices deliver audio compatibility for Huawei OpenEye and eSpace.

Audio Compatibility


Huawei - pg. 1

Huawei UC Applications

OpenEye provides video and conferencing functions. Users can both attend a multi-party video conference and organize a multi-party video conference as the calling party.

eSpace integrates multiple communication modes and provides self services, calls, short messages, instant messages, and instant conferences.











4. 22.11

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Savi 430 is the first portable DECT dongle wireless headset with premium sound quality and advanced wideband audio using CAT-iq technology. Easy to install and use with OpenEye and eSpace.



Software Compatibility: Audio compatibility for OpenEye and eSpace.

CS Wireless System

Connects to a PC. Best for users of extensive PC communications in noisy environments. The CS50-USB is the only USB headset in this category of noise-canceling wireless headsets for office desk phones.

CS50-USB in a convertible wearing style provides CS wireless versatility for PC communications with OpenEye and eSpace.



WO100 (Convertible)




W430 (Over-the-Ear)


Huawei - pg. 2 4. 22.11

www.headsetplus.com












Huawei - pg. 3



4. 22.11

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C220 (Binaural)











H81N (Tristar)





SupraPlus® Wideband over-the-head comfort delivers premium audio performance and lets users converse easily, even in noisy environments.




Huawei - pg. 4 4. 22.11

www.headsetplus.com










Over-the-ear












W430


82396-01


$279.95

Compatibility* OpenEye, eSpace


Headsets and Audio Endpoints for Huawei®

Plantronics® is dedicated to working with our Strategic Technology Partners to provide clear, consistent and reliable voice collaboration for every working style. Plantronics offers the broadest range of wireless, Bluetooth and corded headsets and audio endpoints compatible with Huawei for your diverse enterprise workforce, delivering superior performance, comfort and worldwide support.


www.headsetplus.com


Blackwire 420



Calisto® 420








Monaural Binaural

Monaural Binaural

Speakerphone






N/A







P420

Part number 80298-03 (C210) 80299-03 (C220)

82632-01 (C420) 81964-41 (C610) 81965-41 (C620)


82136-01




$179.00

Compatibility* OpenEye, eSpace


Headsets and Audio Endpoints for Huawei®

©Plantronics, Inc. All rights reserved. Plantronics, AudioIQ², Blackwire, Calisto, DA45, Savi, SoundGuard, Voyager and WindSmart are trademarks or registered trademarks of Plantronics, Inc. Huawei is a registered trademark of Huawei in the US., other countries or both. The Bluetooth trademark is owned by Bluetooth SIG, Inc. and any use of the mark by Plantronics, Inc. is under license. DECT is a trademark of ETSI registered for the benefit of its members in France and other jurisdictions. All other trademarks are property of their respective owners. 01/11

www.headsetplus.com

Section 7

®

4. 22.11

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Audio Devices Compatible with IBM® A broad range of Plantronics® wireless, USB and Bluetooth audio devices deliver full compatibility and remote call control for IBM® Lotus® Sametime® and Sametime Unified Telephony (SUT).




Blackwire USB Corded Headsets


Voyager PRO UC Bluetooth Headsets


Calisto USB Phones


IP40 with H-Series for VoIP Contact Centers

IBM - pg. 1













IBM UC Applications

Remote Call Control Software for IBM Lotus Sametime Plantronics.com/ibmuc

Plantronics Call Control Plug-In for IBM Lotus Sametime is a software application designed specifically to provide hands-free access to answer/end phone calls directly from the headset. The new v2.0 Plantronics plug-in supports Sametime versions 8.02, 8.5 and 8.5.1.

It enables remote call control – including call notification answer/end, volume and mute – for the Savi Wireless System, Blackwire USB Corded Headsets, Voyager Bluetooth Headsets and Calisto USB Phones (volume and mute).

IBM Lotus Sametime provides users a unified user experience across a broad range of integrated real-time communications services – voice, data, and video, from IM to online meetings, VoIP and telephony integration.

Sametime Unified Telephony ( SUT ) software provides a middleware layer to enable telephony integration with multiple PBX back ends to support your existing infrastructure.

4. 22.11

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Savi 430 is the first portable DECT dongle wireless headset with premium sound quality and advanced wideband audio using CAT-iq technology. Easy to install and use with IBM® Lotus® Sametime® and IBM Lotus Sametime Plug-in.



Software Compatibility: Remote call control enabled by Plantronics Headset Call Control Plug-In v2.0 for IBM Lotus Sametime.

CS Wireless System


CS50-USB in a convertible wearing style provides CS wireless versatility for PC communications with IBM® Lotus® Sametime® and IBM Lotus Sametime Plug-in.


Software Compatibility: Remote call control enabled by Plantronics Headset Call Control Plug-In v2.0 for IBM Lotus Sametime.

WO100 (Convertible)




W430 (Over-the-Ear)


IBM - pg. 2 4. 22.11

www.headsetplus.com




Device Connections: Bluetooth® equipped mobile Phone + PC.

Software Compatibility: Remote call control enabled by Plantronics Headset Call Control Plug-In v2.0 for IBM® Lotus® Sametime®.




Software Compatibility: Volume and mute control enabled by Plantronics Headset Call Control Plug-In v2.0 for IBM Lotus Sametime.



IBM - pg. 3



4. 22.11

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C220 (Binaural)









Software Compatibility: Call control enabled by Plantronics Headset Call Control Plug-In v2.0 for IBM® Lotus® Sametime®.


H81N (Tristar)









IBM - pg. 4 4. 22.11

www.headsetplus.com










Over-the-ear













W430


82396-01


$279.95


Bring Your IBM® UC² Experience to Life with Plantronics Audio Devices for Sametime®

Plantronics® UC audio devices include headsets, handsets and USB speakerphones which seamlessly access the intuitive, powerful voice features of Sametime, in the office or on the road – from phones, PCs and desktop applications.

*Performance dependent on battery and may vary by device. **Enabled by P.U.R.E.

To learn more about Plantronics audio solutions for IBM Sametime, visit plantronics.com/ibmuc

www.headsetplus.com


Blackwire 420



Calisto® 420








Monaural Binaural

Monaural Binaural

Speakerphone




Wideband, Echo cancellation, noise reduction


N/A







Mute, volume +/-





P420

Part number 80298-03 (C210) 80299-03 (C220)

82632-01 (C420) 81964-41 (C610) 81965-41 (C620)


82136-01




$179.00


Bring Your IBM® UC² Experience to Life with Plantronics® Audio Devices for Sametime®

©Plantronics, Inc. All rights reserved. Plantronics, AudioIQ², Blackwire, Calisto, DA45, Savi, SoundGuard, Voyager and WindSmart are trademarks or registered trademarks of Plantronics, Inc. IBM, Lotus and Sametime are registered trademarks of International Business Machines Corporation in the US., other countries or both.. The Bluetooth trademark is owned by Bluetooth SIG, Inc. and any use of the mark by Plantronics, Inc. is under license. DECT is a trademark of ETSI registered for the benefit of its members in France and other jurisdictions. All other trademarks are property of their respective owners. 01/11

To learn more about Plantronics audio solutions for IBM Sametime, visit plantronics.com/ibmuc

www.headsetplus.com

Section 8

4. 22.11

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Audio Devices Compatible with Interactive Intelligence® UC A broad range of Plantronics® wireless, USB and Bluetooth audio devices deliver audio compatibility for Interactive Intelligence Messaging Interaction Center.

Interactive Intelligence UC Applications

Audio Compatibility


Interactive Intelligence - pg. 1

Messaging Interaction Center™ allows organizations in business, higher education, healthcare, and other sectors to streamline every aspect of messaging from a single standards-based platform.










IP40™ with H-Series for VoIP Contact Centers

Plugs directly into the Ethernet and does not require expensive dedicated telephones.




4. 22.11

www.headsetplus.com



Savi 430 is the first portable DECT dongle wireless headset with premium sound quality and advanced wideband audio using CAT-iq technology. Easy to install and use with Messaging Interaction Center.



Software Compatibility: Audio compatibility for Messaging Interaction Center™.

CS Wireless System

Connects to a PC. Best for users of extensive PC communications in noisy environments. The CS50-USB is the only USB headset in this category of noise-cancelling wireless headsets for office desk phones.

CS50-USB in a convertible wearing style provides CS wireless versatility for PC communications with Messaging Interaction Client


Software Compatibility: Audio compatibility for Messaging Interaction Center.

WO100 (Convertible)




W430 (Over-the-Ear)


Interactive Intelligence - pg. 2 4. 22.11

www.headsetplus.com

Features Guide for Bluetooth and USB Audio Devices New features for Plantronics® audio devices incorporate sensor technology to create a more seamless and smarter user experience for mobile and PC communications by simply putting the headset on or removing it.








Software Compatibility: Audio compatibility for Messaging Interaction Center.



Interactive Intelligence - pg. 3



4. 22.11

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C220 (Binaural)

Blackwire® USB Corded Headsets










H81N (Tristar)





SupraPlus® Wideband over-the-head comfort delivers premium audio performance and lets users converse easily, even in noisy environments.




Interactive Intelligence - pg. 4 4. 22.11

www.headsetplus.com










Over-the-ear












W430


82396-01


$279.95

Compatibility* Messaging Interaction Center™


Headsets and Audio Endpoints for Interactive Intelligence®

Plantronics® is dedicated to working with our Strategic Technology Partners to provide clear, consistent and reliable voice collaboration for every working style. Plantronics offers the broadest range of wireless, Bluetooth and corded headsets and audio endpoints compatible with Interactive Intelligence for your diverse enterprise workforce, delivering superior performance, comfort and worldwide support.


www.headsetplus.com


Blackwire 420



Calisto® 420








Monaural Binaural

Monaural Binaural

Speakerphone





Hearing protection SoundGuard SoundGuard SoundGuard SoundGuard ®

N/A







P420

Part number 80298-03 (C210) 80299-03 (C220)

82632-01 (C420) 81964-41 (C610) 81965-41 (C620)


82136-01




$179.00

Compatibility* Messaging Interaction Center™


Headsets and Audio Endpoints for Interactive Intelligence®

©Plantronics, Inc. All rights reserved. Plantronics, AudioIQ², Blackwire, Calisto, DA45, Savi, SoundGuard, Voyager and WindSmart are trademarks or registered trademarks of Plantronics, Inc. Interactive Intelligence is a registered trademark of Interactive Intelligence in the US., other countries or both. The Bluetooth trademark is owned by Bluetooth SIG, Inc. and any use of the mark by Plantronics, Inc. is under license. DECT is a trademark of ETSI registered for the benefit of its members in France and other jurisdictions. All other trademarks are property of their respective owners. 01/11

www.headsetplus.com

Section 9

4. 22.11

www.headsetplus.com

Audio Devices Compatible with Microsoft® UC A broad range of Plantronics® wireless, USB and Bluetooth audio devices deliver full compatibility and remote call control for Microsoft’s Office Communicator 2007 R1 and R2, and Microsoft Lync.

Built-in remote call control – including call notification, click-to-call and click-to-end, volume and mute – for the Savi Wireless System, Blackwire USB Corded Headsets, Voyager Bluetooth Headsets and Calisto USB Phones (volume and mute).

Microsoft - pg. 1

Microsoft UC Applications

Microsoft Lync™ makes joining and managing conferences, searching the Global Address List, and viewing presence information easy.

Microsoft Office Communicator 2007 R2 helps end users be more productive by enabling them to communicate and collaborate easily with others in different locations or time zones using a range of different communication options, including IM, voice, desktop sharing, and video.













Call Control for Wireless (Remote) & Corded Headsets

4. 22.11

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Savi Office gives maximum versatility, integrating PC and desk phone communications with one headset.

Savi 430-M is the first portable DECT dongle wireless headset with premium sound quality and advanced wideband audio using CAT-iq technology. Easy to install and use.

Savi Go-M optimizes your office mobility with Class 1 Bluetooth® technology.

Device Connection: Desk phone + PC, PC only (W430-M).

Software Compatibility: Plug-and-play remote call control optimized or Microsoft ® Office Communicator 2007 and Microsoft Lync™.

WO101-M (Convertible) WO201-M (Over-the-Ear)

W430-M (Over-the-Ear)

Microsoft - pg. 2

Savi Go-M (Over-the-Ear)


4. 22.11

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Voyager PRO UC B230-M integrates the new Smart Sensor technology for a seamless user experience, and incorporates AudioIQ²™ and WindSmart® technology for clear voice quality, all with a single button to manage PC and mobile calls.

Device Connections: Mobile Phone + PC.

Software Compatibility: Plug-and-play remote call control optimized or Microsoft ® Office Communicator 2007 and Microsoft Lync™.


Calisto 420-M is a compact, hands-free alternative for high quality PC-based calls and web conferencing, providing volume and mute call control with a 360-degree microphone.

Calisto P540-M is designed with a familiar keypad to help transition to PC communications with a familiar USB Desk phone.

Calisto 825-M displays a touch sensitive dial pad for easy caller ID viewing, dialing, answering, switching, and muting across devices.


Software Compatibility: For Calisto 420-M and 540-M, plug-and-play volume and mute control. For Calisto 825-M, plug-and-play remote control optimized for Microsoft Office Communicator 2007 and Microsoft Lync.

Calisto 420 -M (USB Speakerphone)

B230-M (Voyager PRO UC)

Microsoft - pg. 3

Calisto P540-M Calisto 825-M



4. 22.11

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C220-M (Binaural)



C210-M (Monaural) C420-M (Binaural)

C610-M (Monaural) C620-M (Binaural)

Blackwire 600-M Series is best for users with extensive PC communications. Premium audio and designed for all day comfort with convenient call control.

Blackwire 420-M Binaural is best for users requiring a portable PC headset for multiple work locations.

Blackwire 200-M Series is best for users with occasional PC communications. Great sound quality and economically designed for enterprise-wide deployment.


Software Compatibility: Plug-and-play remote call control optimized or Microsoft® Office Communicator 2007 and Microsoft Lync™.

Microsoft - pg. 4 4. 22.11

www.headsetplus.com

Voyager™ PRO UC

Calisto® 800 Series Savi® Office Convertible Savi Office Over-the-Ear Savi 430

Connects to PC + mobile phone PC + mobile phone** Desk phone + PC Desk phone + PC PC


Users with private workspace and multiple communication devices




Wearing style Over-the-ear Speakerphone + wireless lapel mic Convertible: over-the-ear; over the head

Over-the-ear Over-the-ear

Roaming range Up to 33 feet Wireless mic: up to 33 feet Up to 350 feet Up to 350 feet Up to 300 feet

Wireless frequency Bluetooth® v2.1 + EDR Bluetooth v2.1 + eSCO DECT™ 6.0 DECT 6.0 DECT 6.0


Wideband, echo cancellation, noise reduction, full duplex

Mono, PC wideband Mono, PC wideband Mono, PC wideband

Hearing protection SoundGuard® N/A SoundGuard SoundGuard SoundGuard



Wireless mice: Dual omni-switching microphones

Noise-canceling Noise-canceling Noise-canceling

Remote Call Control Call answer/end, mute, volume +/- Call answer/end, mute, volume +/-, dial pad, call switching; Wireless mic: call answer/end, mute, volume +/-

Call answer/end, mute, volume +/- Call answer/end, mute, volume +/- Call answer/end, mute, volume +/-


Limited Warranty 1 year 2 years 1 y ear 1 year 1 year

Model number B230-M P820-M (PC + mobile) P825-M (PC + mobile with wireless mic) P830-M ( PC + mobile + home landline)

WO100 WO200 W430-M

Part number 38884-01 83657-01 (P820-M) 84261-01 (P825-M) 83667-01 (P830-M)

82203-01 82204-01 82397-01

MSRP (USD) $199.95 $179.95 (820) $259.95 (825) $199.95 (830)

$379.95 $379.95 $279.95


Plantronics Unified Communications Portfolio for Microsoft

Optimized for Microsoft® Lync™ 2010 I Optimized for Microsoft OCS 2007 Plantronics® UC products are optimized to seamlessly integrate with Microsoft® Lync ™ Server 2010 and Microsoft Office Communicator 2007 R2. Plantronics provides a new connected experience to transforming every Lync communication into an interaction that is more collaborative, engaging and accessible from anywhere.

*Performance dependent on battery and may vary by device ** The Calisto 830 connects to a PC + mobile phone + home landline.

NEW

To learn more about Plantronics products optimized for Microsoft, visit plantronics.com/microsoftuc

www.headsetplus.com


Blackwire 420


Calisto 210

Calisto 420

Calisto 540

Connects to PC via USB PC via USB PC via USB PC via USB PC via USB PC via USB

Recommended for

Users with occasional PC communication



PC telephony users in the office or on the road


Users transitioning to PC telephony

Wearing style/usage

Binaural Folds flat

Monaural Binaural

Monaural Binaural

Speakerphone Desk phone

Audio performance

Wideband Stereo Wideband, Stereo (binaural) Echo cancellation


Wideband Wideband, echo cancellation, noise reduction

Wideband, echo cancellation (speaker only)

Hearing protection

SoundGuard SoundGuard SoundGuard SoundGuard Digital™

N/A SoundGuard®


Noise-canceling Noise-canceling Noise-canceling Noise-canceling N/A N/A

Call Control Call answer/end, mute, volume +/-




Mute, volume +/- Dial pad, call answer/end, mute, volume +/-

Limited Warranty

1 year 1year 2 years 1 year 2 years 1 year

Model number C210-M (monaural) C220-M (binaural)

C420-M C610-M (monaural) C620-M (binaural)

P210-M P420-M P540-M

Part number 80298-02(C210) 80299-02 (C220)

82633-01 81964-41 (C610) 81965-41 (C620)

57700.002 81402-02 82783-01



$79.95 $179.00 $169.95


Plantronics® Unified Communications Portfolio for Microsoft®

©Plantronics, Inc. All rights reserved. Plantronics, AudioIQ², Blackwire, Calisto, DA45, Savi, SoundGuard, Voyager and WindSmart are trademarks or registered trademarks of Plantronics, Inc. Microsoft and Lync are trademarks or registered trademarks of Microsoft Corporation in the US and other countries. The Bluetooth trademark is owned by Bluetooth SIG, Inc. and any use of the mark by Plantronics, Inc. is under license. DECT is a trademark of ETSI. All other trademarks are property of their respective owners. 01/11

To learn more about Plantronics products optimized for Microsoft, visit plantronics.com/microsoftuc

www.headsetplus.com

Microsoft® OC Compatibility

Windows XP

Call

control

Volume

control

Mute

control

Call

control

Volume

control

Mute

control

Blackwire C2X0 No Note 1 Yes Yes Yes Yes Yes

Blackwire C420/C6X0 Yes Note 1 Yes Yes Yes Yes Yes

Blackwire C2X0-M Yes Yes Yes Yes Yes Note 2 Yes

Blackwire C420/C6X0-M Yes Note 1 Yes Yes Yes Yes Note 2 Yes

BUA100 No Note 1 Yes Yes Yes Yes Yes

Calisto P210-M Yes Yes Yes Yes Yes Note 2 Yes

Calisto P420 N/A Yes Yes Yes Yes Yes

Calisto P420 MOC Optimized N/A Yes Yes Yes Yes Note 2 Yes

Calisto P540 MOC Optimized Yes Yes Yes Yes Yes Note 2 Yes

CS50/60 USB No Note 1 Yes Yes Yes Yes Yes

DA40, DA55 Note 3 N/A N/A N/A Yes Yes Yes

DA45 Note 3 Yes Note 1 Yes Yes Yes Yes Yes

DA60 Note 3 N/A Yes Yes Yes Yes Yes

Entera HW1X1N USB Yes Note 1 Yes Yes Yes Yes Yes

Entera HW1X1N USB-M Yes Yes Yes Yes Yes Note 2 Yes

Savi Go Yes Note 1 Yes Yes Yes Yes Yes

Savi Go MOC Optimized Yes Note 1 Yes Yes Yes Yes Note 2 Yes

Savi Office Yes Note 1 Yes Yes Yes Yes Yes

Savi Office MOC Optimized Yes Note 1 Yes Yes Yes Yes Note 2 Yes

Savi W430 Yes Note 1 Yes Yes Yes Yes Yes

Savi W430 MOC Optimized Yes Note 1 Yes Yes Yes Yes Note 2 Yes

Supra Plus HW2X1N/DA-M Yes Yes Yes Yes Yes Note 2 Yes

Voyager Pro UC Yes Note 1 Yes Yes Yes Yes Yes

Voyager Pro UC MOC Optimized Yes Note 1 Yes Yes Yes Yes Note 2 Yes

Note 1

Note 3

Headset

Plantronics UC Optimized

Needs a headset top

Call control with Persono Suite/PURE supported softphones When using a MOC optimized headset on XP the user cannot change the volume using the MOC volume slider. The user should use the computer (voice device) volume slider or change volume using headset control buttons. This has been fixed by Microsoft : requires MOC R2 patch KB 976135

Note 2

Microsoft OC Optimized

HEADSET OC INTERFACE


www.headsetplus.com

Microsoft® OC Compatibility

Vista/Windows 7

Call

control

Volume

control

Mute

control

Call

control

Volume

control

Mute

control

Blackwire C2X0 No Note 1 Yes Yes Yes Yes Yes

Blackwire C420/C6X0 Yes Note 1 Yes Yes Yes Yes Yes

Blackwire C2X0-M Yes Yes Yes Yes Yes Yes

Blackwire C420/C6X0-M Yes Note 1 Yes Yes Yes Yes Yes

BUA100 No Note 1 Yes Yes Yes Yes Yes

Calisto P210-M Yes Yes Yes Yes Yes Yes

Calisto P420 N/A Yes Yes Yes Yes Yes

Calisto P420 MOC Optimized N/A Yes Yes Yes Yes Yes

Calisto P540 MOC Optimized Yes Yes Yes Yes Yes Yes

CS50/60 USB No Note 1 Yes Yes Yes Yes Yes

DA40, DA55 Note 2 N/A N/A N/A Yes Yes Yes

DA45 Note 2 Yes Note 1 Yes Yes Yes Yes Yes

DA60 Note 2 N/A Yes Yes Yes Yes Yes

Entera HW1X1N USB Yes Note 1 Yes Yes Yes Yes Yes

Entera HW1X1N USB-M Yes Yes Yes Yes Yes Yes

Savi Go Yes Note 1 Yes Yes Yes Yes Yes

Savi Go MOC Optimized Yes Note 1 Yes Yes Yes Yes Yes

Savi Office Yes Note 1 Yes Yes Yes Yes Yes

Savi Office MOC Optimized Yes Note 1 Yes Yes Yes Yes Yes

Savi W430 Yes Note 1 Yes Yes Yes Yes Yes

Savi W430 MOC Optimized Yes Note 1 Yes Yes Yes Yes Yes

Supra Plus HW2X1N/DA-M Yes Yes Yes Yes Yes Yes

Voyager Pro UC Yes Note 1 Yes Yes Yes Yes Yes

Voyager Pro UC MOC Optimized Yes Note 1 Yes Yes Yes Yes Yes

Note 1Note 2

Microsoft OC OptimizedPlantronics UC Optimized

Headset

HEADSET

Call control with Persono Suite/PURE supported softphones

OC INTERFACE

Needs a headset top


www.headsetplus.com

Section 10

4. 22.11

www.headsetplus.com

Audio Devices Compatible with Mitel® UC A broad range of Plantronics® wireless, USB and Bluetooth audio devices deliver audio compatibility for Mitel 8602 Softphone, UC Advanced Softphone and UC Express Softphone.

Mitel UC Applications

Mitel 8602 Softphone is designed to run on a PC, allowing mobile and remote workers to connect to the phone system without losing key features. The 8602 Softphone can be employed as a user’s primary or secondary phone.

Mitel UC Advanced Softphone provides users with desk phone functionality from a PC.

Mitel UC Express Softphone improves the effectiveness of mobile and remote workers, enabling them to become more accessible to others regardless of location.

Audio Compatibility


Mitel - pg. 1













4. 22.11

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Audio Devices Compatible with Mitel® Phones In the Contact Center and across the Enterprise, Plantronics® delivers a comprehensive portfolio of wireless and corded audio solutions with remote call control for Mitel desk phone communications.

Mitel Phones

IP 8600 Series

IP 5300 Series

Mitel - pg. 2




CS Wireless Systems











Audio Compatibility

Supports audio compatibility for the Savi Wireless System, CS Wireless System and H-Series Corded Headsets.

4. 22.11

www.headsetplus.com

Features Guide for Wireless Audio Devices


CS Wireless System




W430 (Over-the-Ear)

Integrate PC and desk phone communications with a single headset. Answer and end a call remotely up to 300 feet from your desk. Plantronics® bridges all the gaps – regardless of communications platform, device or application.

Mitel - pg. 3

Savi 430 is the first portable DECT dongle wireless headset with premium sound quality and advanced wideband audio using CAT-iq technology. Easy to install and use with 8602 Softphone, UC Advanced Softphone, UC Express Softphone.



Software Compatibility: Audio compatibility for Mitel 8602 Softphone, UC Advanced Softphone, UC Express Softphone.



CS50-USB in a convertible wearing style provides CS wireless versatility for PC communications with select Mitel® phones.



Software Compatibility: Audio compatibility for Mitel 8602 Softphone, UC Advanced Softphone, UC Express Softphone.



CS55 (Convertible)



CS50 (Convertible)


CS70N (On-the-Ear)

4. 22.11

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Software Compatibility: Audio compatibility with Mitel® 8602 Softphone, UC Advanced Softphone and UC Express Softphone.




Software Compatibility: Volume and mute control for Mitel 8602 Softphone, UC Advanced Softphone and UC Express Softphone.



Mitel - pg. 4



4. 22.11

www.headsetplus.com


C220 (Binaural)








Software Compatibility: Audio compatibility with Mitel® 8602 Softphone, UC Advanced Softphone and UC Express Softphone.


H81N (Tristar)





Mitel - pg. 5




Device Connection • Desk phone • PC via DA45™ Connector • Audio Processor via Quick Connect • Audio Only via DA40™ and DA55™ • Volume/Mute Control via DA60™ • A10 Direct Connect Cable


Connects to a desk phone, and to PC with specialized connectors. Best for users with extensive phone communications. Features Quick Disconnect™ and sets the standard for durable, lightweight corded headsets designed for contact center and office professionals, providing a noise-canceling microphone filtering out excessive sound to further heighten call clarity.

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Over-the-ear Over-the-head; monaural or binaural Over-the-ear









Talk Time Up to 6 hours Up to 9 hours Up to 6 hours Up to 9 hours Up to 6 hours



W430


82396-01


$279.95

Compatibility * 8602, UC Advanced, UC Express

Desk Phones IP 5300 series: 5312, 5320, 5324, 5330, 5340, 5360; IP 8600 series: 8622, 8662

Desk Phone Exceptions Not compatible Needs HL10 for call control Needs HL10 for call control Needs HL10 for call control Not compatible


Headsets and Audio Endpoints for Mitel®

Plantronics® is dedicated to working with our Strategic Technology Partners to provide clear, consistent and reliable voice collaboration for every working style. Plantronics offers the broadest range of wireless, Bluetooth and corded headsets and audio endpoints compatible with Mitel for your diverse enterprise workforce, delivering superior performance, comfort and worldwide support.


www.headsetplus.com


Blackwire 420



Calisto® 420








Monaural Binaural

Monaural Binaural

Speakerphone





Hearing protection SoundGuard SoundGuard SoundGuard SoundGuard™

N/A



Call control None, audio only None, audio only None, audio only None, audio only Mute, volume +/-





P420

Part number 80298-03 (C210) 80299-03 (C220)

82632-01 (C420) 81964-41 (C610) 81965-41 (C620)


82136-01




$179.00

Compatibility 8602, UC Advanced, UC Express

Desk Phones IP 5300 series: 5312, 5320, 5324, 5330, 5340, 5360; IP 8600 series: 8622, 8662

Desk Phone Exceptions Not compatible Not compatible Not compatible Not compatible Not compatible


Headsets and Audio Endpoints for Mitel®

©Plantronics, Inc. All rights reserved. Plantronics, AudioIQ², Blackwire, Calisto, DA45, Savi, SoundGuard, Voyager and WindSmart are trademarks or registered trademarks of Plantronics, Inc. Mitel is a registered trademark of Mitel Inc. in the US., other countries or both. The Bluetooth trademark is owned by Bluetooth SIG, Inc. and any use of the mark by Plantronics, Inc. is under license. DECT is a trademark of ETSI registered for the benefit of its members in France and other jurisdictions. All other trademarks are property of their respective owners. 01/11

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Section 11

4. 22.11

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Audio Devices Compatible with NEC® UC A broad range of Plantronics® wireless, USB and Bluetooth audio devices deliver audio compatibility for NEC UNIVERGE SP30 Softphone and UNIVERGE SP350 Softphone.

Audio Compatibility


NEC UC Applications

UNIVERGE® SP30 Softphone provides employees a versatile, converged communication tool that offers an impressive array of high quality video, audio, voice and text features.

UNIVERGE® SP350 Softphone is a multimedia IP phone that’s installed on a PC or laptop and delivers high quality voice via a USB-connected headset/handset. Designed to meet the needs of any employee, it can be used as a primary desktop telephone, a supplemental desktop telephone or a remote/telecommuting device.

NEC - pg. 1






Voyager ™PRO UC Bluetooth® Headsets







4. 22.11

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Audio Devices Compatible with NEC® Phones Plantronics® transforms your business by delivering audio compatibility for the best desk phone and PC communications experience.

NEC Phones

DSX 34B BL DSX 34B FDX DTR-8, 8D DTR Family

DTH Family DTL Family DT 330

NEC - pg. 2




CS Wireless Systems











Audio Compatibility

Supports audio compatibility for the Savi Wireless System, CS Wireless System and H-Series Corded Headsets.

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CS Wireless System




W430 (Over-the-Ear)


NEC - pg. 3

Savi 430 is the first portable DECT dongle wireless headset with premium sound quality and advanced wideband audio using CAT-iq technology. Easy to install and use with UNIVERGE SP30 Softphone and UNIVERGE SP350 Softphone.



Software Compatibility: Call control with Persono® Suite. Audio compatibility with UNIVERGE® SP30 Softphone and UNIVERGE SP350 Softphone.



CS50-USB in a convertible wearing style provides CS wireless versatility for PC communications with select NEC phones.



Software Compatibility: Call control with Persono Suite. Audio compatibility with UNIVERGE SP30 Softphone and UNIVERGE SP350 Softphone.



CS55 (Convertible)



CS50 (Convertible)


CS70N (On-the-Ear)

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Software Compatibility: Call control with Persono® Suite. Audio compatibility with UNIVERGE® SP30 Softphone and UNIVERGE SP350 Softphone.




Software Compatibility: Call control with Persono Suite. Audio compatibility with UNIVERGE SP30 Softphone and UNIVERGE SP350 Softphone.



NEC - pg. 4



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C220 (Binaural)









Software Compatibility: Audio compatibility with UNIVERGE® SP30 Softphone and UNIVERGE SP350 Softphone.


H81N (Tristar)









NEC - pg. 5 4. 22.11

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W430


82396-01


$279.95

Compatibility* UNIVERGE SP30, UNIVERGE SP350

Desk phones DSX 34B BL; DSX 34B FDX: DTR Family: 8 , 8D, 16D, 16LD, 32D; DTh Family: 8, 8D, 16D, 16LD, 32D: DTL Family: 12D, 24D, 8LD, 32D; DT 330, 730, 750

Desk phone exceptions Not compatible DSX 34B BL, DSX 34B FDX both need DSX PLT headset adapter. DTR/DTH/DTL family and DT 330, 730,750 need APR-U + TR1

Not compatible


Headsets and Audio Endpoints for NEC®

Plantronics® is dedicated to working with our Strategic Technology Partners to provide clear, consistent and reliable voice collaboration for every working style. Plantronics offers the broadest range of wireless, Bluetooth and corded headsets and audio endpoints compatible with NEC for your diverse enterprise workforce, delivering superior performance, comfort and worldwide support.

* Call control with Persono® Suite. Audio compatibility with UNIVERGE SP30 Softphone and UNIVERGE® SP350 Softphone

www.headsetplus.com


Blackwire 420



Calisto® 420








Binaural Monaural Binaural

Monaural Binaural

Speakerphone






N/A



Call control Audio only, no call control




Call control with Persono Suite.





P420

Part number 80298-03 (C210) 80299-03 (C220)

82632-01 (C420) 81964-41 (C610) 81965-41 (C620)


82136-01




$179.00

Compatibility UNIVERGE SP30, UNIVERGE SP350

Desk phones DSX 34B BL; DSX 34B FDX: DTR Family: 8 , 8D, 16D, 16LD, 32D; DTh Family: 8, 8D, 16D, 16LD, 32D: DTL Family: 12D, 24D, 8LD, 32D; DT 330, 730, 750

Desk phone exceptions Not compatible Not compatible Not compatible Not compatible Not compatible


Headsets and Audio Endpoints for NEC®

©Plantronics, Inc. All rights reserved. Plantronics, AudioIQ², Blackwire, Calisto, DA45, Savi, SoundGuard, Voyager and WindSmart are trademarks or registered trademarks of Plantronics, Inc. NEC is a registered trademark of NEC Inc. in the US., other countries or both. The Bluetooth trademark is owned by Bluetooth SIG, Inc. and any use of the mark by Plantronics, Inc. is under license. DECT is a trademark of ETSI registered for the benefit of its members in France and other jurisdictions. All other trademarks are property of their respective owners. 01/11

www.headsetplus.com

EHS Adapters and Connectors for NEC® Phones EHS remote call control (call notification, answer/end, volume, mute) is enabled for NEC phones by the Plantronics® adapters for NEC.

CS Wireless System EHS Adapters for NEC

Savi® Wireless System EHS Adapters for NEC

OEM Adapters for NEC

NEC Phone Product Name Part # Product Name Part # Product Name

DSX 34B BL ** N/A N/A N/A N/A DSX PLT Headset Adapter

DSX 34B FDX ** N/A N/A N/A N/A DSX PLT Headset Adapter

DTR-8, 8D ** N/A N/A N/A N/A APR-U + TR1

DTR Family * ** N/A N/A N/A N/A APR-U + TR1

DTH Family * ** N/A N/A N/A N/A APR-U + TR1

DTL Family * ** N/A N/A N/A N/A APR-U + TR1

DT 330** N/A N/A N/A N/A APR-U + TR1

NEC - pg. 8

Technical Notes 1. * = DTR-(8,8D,16D,16LD,32D) – 1 2. * = DTH-(8,8D,16D,16LD,32D) – 1 3. * = DTL-(12D, 24D, 8LD,32D) – 1 4. ** Requires A10 Direct Connect Cable (A10-16) 5. Note 1 = TR-1 only available through NEC (manufactured by PLT) 6. Note2 = Requires phone system software 2.25 and higher 7. User guide: DSX Adapter - http://www.necdsx.com/docs/files/1093059_rev1.pdf

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Section 12

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Audio Devices Compatible with Polycom® Phones In the Contact Center and across the Enterprise, Plantronics® delivers a comprehensive portfolio of wireless and corded audio solutions with remote call control for Polycom desk phone communications.

• APP-50 Adapters for Savi Wireless Systems

• APP-5 Adapters for CS Wireless Systems

• 27190-01 Connector for CX Phone Series





CS Wireless Systems











USB Audio Processors Series (DA40™, DA45™, DA55™, DA60™)

Brings digitally enhanced audio quality to VoIP and PC-based communications.

Polycom - pg. 1

Polycom Phones

500 Series 600 Series VVX1500S

300 Series 400 Series CX USB Phone Series

CX IP Phones Series

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Savi® Wireless Headset System Connects to a desk phone. Best for users with mixed PC and office phone communications. Unifies traditional telephony and PC communications with a single, wireless headset combined with a noise-canceling microphone, wideband audio, SoundGuard® hearing protection, and DECT™ technology for better audio by eliminating interferences from Wi-Fi networks.

Savi Office gives maximum versatility, integrating PC and desk phone communications with one headset and four wearing styles.

Device Connection: Desk phone

CS Wireless System Connects to a desk phone. Best for users with extensive phone communications. Category of wireless headsets for office desk phones providing noise-canceling microphones.




Device Connection: Desk phone




CS55 (Convertible)



CS50 (Convertible) CS70N (On-the-Ear)

Answer and end a call remotely up to 300 feet from your desk phone and conveniently switch from desk phone to PC communications. Plantronics® bridges all the gaps – regardless of communications platform, device or application.

Polycom - pg. 2 4. 22.11

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H81N (Tristar)





Polycom - pg. 3





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Savi® Office Convertible Savi Office Over-the-Ear Savi Office Over-the-Head CS50/CS55™ CS70™ CS351N™/CS361N™

Connects to Desk phone + PC Desk phone + PC Desk phone + PC Desk phone Desk phone Desk phone

Recommended for Users with mixed PC and office phone communications



Office professionals Office professionals Office professionals and Contact Center Supervisors

Wearing style Convertible: over-the-ear; over the head


Convertible Over-the-ear Over-the-head

Roaming range Up to 350 feet Up to 350 feet Up to 350 feet Up to 300 feet Up to 300 feet Up to 300 feet

Wireless frequency DECT™ 6.0 DECT 6.0 DECT 6.0 CS50: 900 MHz CS55: 1.9 GHz DECT 6.0

1.9 GHz DECT 6.0 1.9 GHz

Audio performance Mono, PC wideband Mono, PC wideband Mono, PC wideband Standard band Standard band Standard band

Hearing protection SoundGuard SoundGuard SoundGuard Digital™ SoundGuard® SoundGuard SoundGuard


Noise-canceling Noise-canceling Noise-canceling Noise-canceling Noise-canceling Noise-canceling

Remote Call Control for desk phones







Talk Time Up to 9 hours Up to 6 hours Up to 9 hours Up to 8 hours Up to 6 hours Up to 10 hours

Limited Warranty 1 year 1 year 1 year 1 year 1 year 1 year

Model number WO100 WO200 C610 (monaural) C620 (binaural)

C610 (monaural) C620 (binaural)

Part number 79956-01 79957-01 81794-01 (monaural) 81802-01 (binaural)

63120-20 (CS50) 69700-06 (CS55)

70450-06 70510-06 (Monaural) 70520-06 (Binaural)

MSRP (USD) $379.95 $379.95 $379.95 (monaural) $399.95 (binaural)

$299.95 (CS50) $299.95 (CS55)

$329.95 $329.95-$349.95 (Monaural) $329.95-$349.95 (Binaural)

Desk phones IP 200 series; IP 300 series: IP 320/321, IP 330/331; IP 400 series: IP 430, IP 450; IP 500 series: IP 550, IP 560; IP 600 series: IP 650, IP 670; VVX 1500

Desk phone exceptions IP 200 series need HL10 for audio and mechanical call control. IP 300 series requires adapter #2457-11095-001 for call control. IP 400, 500, 600 series and VVX 1500 requires APP50 adapter for call control.

Headsets and Audio Endpoints for Polycom®

Plantronics® is dedicated to working with our Strategic Technology Partners to provide clear, consistent and reliable voice collaboration for every working style. Plantronics offers the broadest range of wireless and corded headsets compatible with Polycom for your diverse enterprise workforce, delivering superior performance, comfort and worldwide support.

www.headsetplus.com

Tristar® SupraPlus® with DA45™

EncorePro™ Wideband

Connects to Audio processor or Direct Connect cable via Quick Disconnect™.

PC via USB Audio processor or Direct Connect cable via Quick Disconnect.

Recommended for Contact center and office professionals


Contact center professionals

Wearing style/usage Over-the-ear Monaural Binaural

Monaural Binaural

Audio performance Standard band Wideband, Stereo (binaural) Echo cancellation

Wideband

Hearing protection SoundGuard SoundGuard®

SoundGuard


Noise-canceling or Voice tube Noise-canceling Noise-canceling or Voice tube

Limited Warranty 2 years 2 years 2 years

Model number H81N (noise-canceling) H81 (voice tube)


HW291N (monaural) HW301N (binaural)

Part number 40203-01 (noise-canceling) 29408-11 (voice tube)


78712-01 (monaural) 78714-01 (binaural)

MSRP (USD) $138.00 DA45 sold separately $102 (monaural), $99 (DA45) $122 (binaural), $99 (DA45)

$137.00 (monaural) $160 (binaural)

Desk phones IP 200 series; IP 300 series: IP 320/321, IP 330/331; IP 400 series: IP 430, IP 450; IP 500 series: IP 550, IP 560; IP 600 series: IP 650, IP 670; VVX 1500

Desk phone exceptions Not compatible Not compatible Not compatible

Technology Legend Smart Sensor Technology Built-in sensors deliver automatic functionality like answering a call by placing the headset on and simultaneously updating softphone availability status. A2DP A Bluetooth profile that allows high quality audio content to be streamed from one device to another through a Bluetooth connection. Listen to streaming media, music and navigation wirelessly through your headset. AudioIQ²™ Keeps calls clear, regardless of the environment. Automatically adjusts incoming calls to a comfortable listening level. SoundGuard Sound leveling for listening comfort and acoustic limiting for protection against sounds about 118 dBA. SoundGuard DIGITAL™ All the benefits of SoundGuard, plus anti-startle protection which detects sudden increase in sound and eliminates the increase, and Time Weighted Average (TWA) measurement which prevents average daily sound exposure from exceeding 85dBA. Wideband Frequency range up to 6,800 Hz. Meets TIA-920 standard for genuine wideband response.

Headsets and Audio Endpoints for Polycom®

©Plantronics, Inc. All rights reserved. Plantronics, AudioIQ², Blackwire, Calisto, DA45, Savi, SoundGuard, Voyager and WindSmart are trademarks or registered trademarks of Plantronics, Inc. Polycom is a registered trademark of Polycom Inc. in the US., other countries or both. The Bluetooth trademark is owned by Bluetooth SIG, Inc. and any use of the mark by Plantronics, Inc. is under license. DECT is a trademark of ETSI registered for the benefit of its members in France and other jurisdictions. All other trademarks are property of their respective owners. 01/11

www.headsetplus.com

EHS Adapters and Connectors for Polycom® Phones EHS remote call control (call notification, answer/end, volume, mute) is enabled for Polycom phones by the Plantronics® APP-50 adapter for the Savi Wireless Systems and by the APC-5 adapter for the CS Wireless Systems.

CS Wireless System EHS Adapters for Polycom

Savi® Wireless System EHS Adapters for Polycom

Direct Connect Cables for Polycom

Polycom Phone Product Name Part # Product Name Part # Part # Comments

IP 320/321 APP-5 38438-01 APP-50 38439-01 70765-01 Note 1+ 5+6

IP 330/331 APP-5 38438-01 APP-50 38439-01 70765-01

Note 1+5+6

IP 335 APP-5 38438-01 APP-50 38439-01 27190-01 Note 1+ 6

IP 430 APP-5 38438-01 APP-50 38439-01 27190-01 Note 1+6

IP 450 APP-5 38438-01 APP-50 38439-01 27190-01 Note 3+6

IP 550 APP-5 38438-01 APP-50 38439-01 27190-01 Note 1+ 6+7

IP 560 APP-5 38438-01 APP-50 38439-01 27190-01 Note 1+6

IP 650 APP-5 38438-01 APP-50 38439-01 27190-01 Note 1+6

IP 670 APP-5 38438-01 APP-50 38439-01 27190-01 Note 2+6

VVX1500 APP-5 38438-01 APP-50 38439-01 27190-01 Note 4

Polycom - pg. 6 4. 22.11

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Savi® Wireless System with APP-50 CS Wireless System APP-5

Technical Notes 1. Phone must be running SIP application 3.1 or higher and BootROM 4.1.0 or later. 2. Phone must be running SIP application 3.0.2 or higher and BootROM 4.1.0 or later. 3. Phone must be running SIP application 3.1.0 Rev C or higher and BootROM 4.1.0 or later. 4. Phone must be running SIP application 3.1.2 Rev B or higher and BootROM 4.1.0 or later. 5. 2.5mm headset port connector requires Polycom adapter 2457-11095-001. CS Models can alternatively use Plantronics adapter 78333-01. When using

78333-01, bypass the EHS cable audio connection. Connect 78333-01 directly between CS base and phone headset connector. 6. Specify whether or not the electronic hookswitch is enabled and what type of headset (attribute up.analogHeadsetOpti on set to 2) is attached by

changing the phone1.cfg in the boot server. If this is not setup the call will hang up in 30 seconds 7. Some IP550 phones with date codes 01-10 to 04-10 might not provide EHS due to a hardware bug on the phone.

Polycom - pg. 7 4. 22.11

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Section 13

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Audio Devices Compatible with ShoreTel® UC A broad range of Plantronics® wireless, USB and Bluetooth audio devices deliver audio compatibility for ShoreTel Communicator and Roam Anywhere Client.

ShoreTel - pg. 1

ShoreTel UC Applications

ShoreTel Communicator presents end-users a single interface to manage business communications using their ShoreTel desk phone, computer, mobile phone, or home telephone. The application integrates with Microsoft Outlook, and provides visual voicemail, call notes, and routing information.

ShoreTel Roam Anywhere Client delivers a single enterprise voice identity through its one number, one voicemail and one caller ID functionality that enables users to be reached anywhere through a single number, even when traveling overseas.















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Audio Devices Compatible with ShoreTel® Phones In the Contact Center and across the Enterprise, Plantronics® delivers a comprehensive portfolio of wireless and corded audio solutions with remote call control for ShoreTel desk phone communications.

ShoreTel Phones

IP212K IP230 IP265

IP560 IP560 (g) IP565 (g)

• RD-1 Adapter for Savi Wireless Systems

• RD-1 Adapter for CS Wireless Systems

Remote Call Notification for Wireless Headsets

ShoreTel - pg. 2




CS Wireless Systems











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CS Wireless System




W430 (Over-the-Ear)


ShoreTel - pg. 3

Savi 430 is the first portable DECT dongle wireless headset with premium sound quality and advanced wideband audio using CAT-iq technology. Easy to install and use with ShoreTel Communicator and Roam Anywhere Client.



Software Compatibility: Remote call control for ShoreTel® Communicator and Roam Anywhere Client enabled by Plantronics Unified Runtime Engine.



CS50-USB in a convertible wearing style provides CS wireless versatility for PC communications with select ShoreTel phones.



Software Compatibility: Remote call control for ShoreTel Communicator and Roam Anywhere Client enabled by Plantronics Unified Runtime Engine.



CS55 (Convertible)



CS50 (Convertible)


CS70N (On-the-Ear)

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Software Compatibility: Remote call control for ShoreTel® Communicator and Roam Anywhere Client enabled by Plantronics Unified Runtime Engine.


Calisto 420 is a compact, hands-free speakerphone for high quality PC-based calls and web conferencing, providing volume and mute call control with a 360-degree microphone.


Software Compatibility: Volume and mute control for ShoreTel Communicator and Roam Anywhere Client enabled by Plantronics Unified Runtime Engine.



ShoreTel - pg. 4



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C220 (Binaural)









Software Compatibility: Call control for ShoreTel® Communicator and Roam Anywhere Client enabled by Plantronics Unified Runtime Engine. Volume and mute control only for C420.


H81N (Tristar)









ShoreTel - pg. 5 4. 22.11

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Roaming Range Up to 33 feet Up to 350 feet Up to 350 feet Up to 350 feet Up to 300 feet

Wireless Frequency Bluetooth® v2.1 + EDR DECT™ 6.0 DECT 6.0 DECT 6.0 DECT 6.0





Two noise-canceling mics AudioIQ² DSP WindSmart® technology


Remote Call Control Call answer/end, mute, volume +/- Call answer/end, mute, volume +/- Call answer/end, mute, volume +/- Call answer/end, mute, volume +/- Call answer/end, mute, volume +/-




W430


82396-01


$279.95

Compatibility* ShoreTel Communicator, ShoreTel Roam Anywhere Client

Desk phones IP 500 series: 565g, 560g, 560; IP 200 series: 265, 230g, 230, 212k; IP 100 series: 115, 110

Desk phone exceptions Not compatible IP 500 and 200 series require RD1 adapter for call control. IP 100 series needs HL10: audio only, no call control

Not compatible


Headsets and Audio Endpoints for ShoreTel®

Plantronics® is dedicated to working with our Strategic Technology Partners to provide clear, consistent and reliable voice collaboration for every working style. Plantronics offers the broadest range of wireless, Bluetooth and corded headsets and audio endpoints compatible with ShoreTel for your diverse enterprise workforce, delivering superior performance, comfort and worldwide support.

*Must run Plantronics Unified Runtime Engine (P.U.R.E.) rev 1.2 and up for call control

www.headsetplus.com


Blackwire 420



Calisto® 420








Monaural Binaural

Monaural Binaural

Speakerphone






N/A



Call Control Call answer/end, mute, volume +/-




Mute, volume +/-





P420

Part number 80298-03 (C210) 80299-03 (C220)

82632-01 (C420) 81964-41 (C610) 81965-41 (C620)


82136-01




$179.00

Compatibility* ShoreTel Communicator, ShoreTel Roam Anywhere Client

Desk phones IP 500 series: 565g, 560g, 560; IP 200 series: 265, 230g, 230, 212k; IP 100 series: 115, 110



Headsets and Audio Endpoints for ShoreTel®

©Plantronics, Inc. All rights reserved. Plantronics, AudioIQ², Blackwire, Calisto, DA45, Savi, SoundGuard, Voyager and WindSmart are trademarks or registered trademarks of Plantronics, Inc. ShoreTel is a registered trademark of ShoreTel Inc. in the US., other countries or both. The Bluetooth trademark is owned by Bluetooth SIG, Inc. and any use of the mark by Plantronics, Inc. is under license. DECT is a trademark of ETSI registered for the benefit of its members in France and other jurisdictions. All other trademarks are property of their respective owners. 01/11

www.headsetplus.com

Adapters and Connectors for ShoreTel® Phones EHS remote call control (call notification, answer/end, volume, mute) is enabled for ShoreTel phones by the Plantronics® RD-1 adapter for the Savi Wireless Systems and for the CS Wireless Systems.

ShoreTel - pg. 8

Technical Notes 1. Requires the system to be running Rev 7 or higher SW. 2. To configure Automatic Off-Hook Preference, follow this procedure:

• Step 1 Press the Options button, followed by your password. • Step 2 Scroll to Auto Off-Hook and press the Edit soft key. • Step 3 Scroll to the desired Auto-Off-Hook mode. You can choose to route calls to 1. Speaker, or to one of three types of headsets: 2. Headset, 3.

Wireless Headset, or 4. Bluetooth. • Step 4 Highlights the desired option and press the OK soft key. Note that if you select 4. Bluetooth, you must also pair the headset with your IP

phone before you can use the headset. See “Pairing with a Bluetooth Wireless Headset” on page 33. • Step 5 Press the Done soft key.

CS Wireless System Adapters for ShoreTel

Savi® Wireless System Adapters for ShoreTel

H-Series Corded Headsets Direct Cables for ShoreTel

ShoreTel Phone Product Name Part # Product Name Part #

IP212K RD-1 78887-01 RD-1 78887-01 A10-16

IP230 RD-1 78887-01 RD-1 78887-01 A10-16

IP265 RD-1 78887-01 RD-1 78887-01 A10-16

IP560 RD-1 78887-01 RD-1 78887-01 A10-16

IP560 (g) RD-1 78887-01 RD-1 78887-01 A10-16

IP565 (g) RD-1 78887-01 RD-1 78887-01 A10-16

IP655 RD-1 78887-01 RD-1 78887-01 A10-16

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Section 14

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Audio Devices Compatible with Siemens® UC A broad range of Plantronics® wireless, USB and Bluetooth audio devices deliver audio compatibility for Siemens OptiClient 130 and OpenScape UC.

Siemens UC Applications

OptiClient 130 turns your notebook or PC into a telephone, making it the center of communication with voice, data, e-mail and web capabilities. Whether in the company office, home office, at a customer site or on a business trip, OptiClient gives mobile users access to the following functions at any time: mobility, directory integration, user friendliness.

OpenScape UC integrates into diverse IT and telephony environments and existing Microsoft or IBM unified communication applications. It gives enterprises access to the transformational process efficiencies of communications-enabled business processes (CEBP), by integrating seamlessly with in-place workflow, ERP, vertical, and other business applications.

Audio Compatibility


Siemens - pg. 1













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Audio Devices Compatible with Siemens® Phones In the Contact Center and across the Enterprise, Plantronics® delivers a comprehensive portfolio of wireless and corded audio solutions with remote call control for Siemens desk phone communications.

Siemens Phones

Optipoint 410 Optipoint 420 Optipoint 500 Optipoint 600

Openstage 40 Openstage 60 Openstage 80

• APS-10 Adapter for Savi Wireless Systems

• APS-1 Adapter for CS Wireless Systems


Siemens - pg. 2




CS Wireless Systems











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CS Wireless System




W430 (Over-the-Ear)


Siemens - pg. 3

Savi 430 is the first portable DECT dongle wireless headset with premium sound quality and advanced wideband audio using CAT-iq technology. Easy to install and use with Opticlient 130 and OpenScape UC.



Software Compatibility: Audio compatibility with Opticlient 130 and OpenScape UC. Call control on Opticlient 130 with Persono Call® and call control on Openscape with Persono® Suite.



CS50-USB in a convertible wearing style provides CS wireless versatility for PC communications with select Siemens phones.



Software Compatibility: Audio compatibility with Opticlient 130 and OpenScape UC. Call control on Opticlient 130 with Persono Call and call control on Openscape with Persono Suite.



CS55 (Convertible)



CS50 (Convertible)


CS70N (On-the-Ear)

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Software Compatibility: Audio compatibility with Opticlient 130 and OpenScape UC. Call control on Opticlient 130 with Persono Call® and call control on Openscape with Persono® Suite.




Software Compatibility: Audio compatibility with Opticlient 130 and OpenScape UC. Call control on Opticlient 130 with Persono Call and call control on Openscape with Persono Suite.



Siemens - pg. 4



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C220 (Binaural)









Software Compatibility: Audio compatibility with Opticlient 130 and OpenScape UC.


H81N (Tristar)









Siemens - pg. 5 4. 22.11

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Remote Call Control Call answer/end, mute, volume +/- Call answer/end, mute, volume +/- Call answer/end, mute, volume +/- Call answer/end, mute, volume +/- Call answer/end, mute, volume +/-




W430


82396-01


$279.95

Compatibility* OpenScape UC, Opticlient 130

Desk phones Optipoint series: 410, 420, 500, 600; Openstage series: 40, 60, 80

Desk phone exceptions Not compatible Optipoint series needs APS-10 and acoustic adapter; Openstage series APS-10 Not compatible


Headsets and Audio Endpoints for Siemens®

Plantronics® is dedicated to working with our Strategic Technology Partners to provide clear, consistent and reliable voice collaboration for every working style. Plantronics offers the broadest range of wireless, Bluetooth® and corded headsets and audio endpoints compatible with Siemens for your diverse enterprise workforce, delivering superior performance, comfort and worldwide support.

• Audio compatibility with Opticlient 130 and OpenScape UC. Call control on Opticlient 130 with Persono Call® and call control on Openscape with Persono® Suite. ** Audio compatibility with Opticlient 130 and OpenScape UC.

www.headsetplus.com


Blackwire 420



Calisto® 420








Monaural Binaural

Monaural Binaural

Speakerphone






N/A



Call Control Call answer/end, mute, volume +/- **

Call answer/end, mute, volume +/- **

Call answer/end, mute, volume +/- **

Call answer/end, mute, volume +/-**

Mute, volume +/-*





P420

Part number 80298-03 (C210) 80299-03 (C220)

82632-01 (C420) 81964-41 (C610) 81965-41 (C620)


82136-01




$179.00

Compatibility OpenScape UC, Opticlient 130

Desk phones Optipoint series: 410, 420, 500, 600; Openstage series: 40, 60, 80



Headsets and Audio Endpoints for Siemens®

©Plantronics, Inc. All rights reserved. Plantronics, AudioIQ², Blackwire, Calisto, DA45, Savi, SoundGuard, Voyager and WindSmart are trademarks or registered trademarks of Plantronics, Inc. Siemens is a registered trademark of Siemens Inc. in the US., other countries or both. The Bluetooth trademark is owned by Bluetooth SIG, Inc. and any use of the mark by Plantronics, Inc. is under license. DECT is a trademark of ETSI registered for the benefit of its members in France and other jurisdictions. All other trademarks are property of their respective owners. 01/11

www.headsetplus.com

EHS Adapters and Connectors for Siemens® Phones EHS remote call control (call notification, answer/end, volume, mute) is enabled for Siemens phones by the Plantronics APS-10 adapter for the Savi Wireless Systems and APS-1 adapter for the CS Wireless Systems.

CS Wireless System EHS Adapters for Siemens

Savi® Wireless System EHS Adapters for Siemens

H-Series Corded Headset Direct Cables for Siemens

Siemens Phone

Product Name Part # Product Name Part # Product Name

Optipoint 410

APS-1 38347-01 APS-10 37818-01 A10-16

Optipoint 420

APS-1 38347-01 APS-10 37818-01 A10-16

Optipoint 500

APS-1 38347-01 APS-10 37818-01 A10-16

Optipoint 600

APS-1 38347-01 APS-10 37818-01 A10-16

OpenStage 40

APS-1 38347-01 APS-10 37818-01 A10-16

OpenStage 60

APS-1 38347-01 APS-10 37818-01 A10-16

OpenStage 80

APS-1 38347-01 APS-10 37818-01 A10-16

Siemens - pg. 8 4. 22.11

www.headsetplus.com



Savi® Wireless System with OpenStage APS-10 CS Wireless System with OpenStage APS-1

Technical Notes 1. The APS-10 EHS module requires an initial “wake up” by pressing the headset button on the phone. This is a one time “wake up” unless the product is

disconnected. 2. The APS-1 EHS module requires an initial “wake up” by pressing the headset button on the phone. This is a one time “wake up” unless the product is

disconnected.

Siemens - pg. 9 4. 22.11

www.headsetplus.com



Savi® Wireless System with Optipoint APS-10 CS Wireless System with Optipoint APS-1

Technical Notes 1. The APS-10 EHS module requires an initial “wake up” by pressing the headset button on the phone. This is a one time “wake up” unless the product is

disconnected. 2. The APS-1 EHS module requires an initial “wake up” by pressing the headset button on the phone. This is a one time “wake up” unless the product is

disconnected.

Siemens - pg. 10 4. 22.11

www.headsetplus.com

Section 15

4. 22.11

www.headsetplus.com

Audio Devices Compatible with Skype® UC A broad range of Plantronics® wireless, USB and Bluetooth audio devices deliver audio compatibility for Skype Softphone v4.0.

Skype UC Applications

Skype’s Softphone v4.0 is a software application that allows users to make voice calls over the Internet.

Other features include instant messaging, file transfer, and video conferencing.

Skype - pg. 1















4. 22.11

www.headsetplus.com



Savi 430 is the first portable DECT dongle wireless headset with premium sound quality and advanced wideband audio using CAT-iq technology. Easy to install and use with Skype Softphone v4.0.



Software Compatibility: Remote call control for Skype® Softphone v4.0 enabled by Plantronics Unified Runtime Engine.

CS Wireless System


CS50-USB in a convertible wearing style provides CS wireless versatility for PC communications with Skype Softphone v4.0 enabled by Plantronics Unified Runtime Engine.


Software Compatibility: Remote call control for Skype Softphone v4.0 enabled by Plantronics Unified Runtime Engine.

WO100 (Convertible)




W430 (Over-the-Ear)


Skype - pg. 2 4. 22.11

www.headsetplus.com





Software Compatibility: Remote call control for Skype® Softphone v4.0 enabled by Plantronics Unified Runtime Engine.




Software Compatibility: Volume and mute control for Skype Softphone v4.0 enabled by Plantronics Unified Runtime Engine.



Skype - pg. 3



4. 22.11

www.headsetplus.com


C220 (Binaural)









Software Compatibility: Call control for Skype® Softphone v4.0 enabled by Plantronics Unified Runtime Engine.


H81N (Tristar)









Skype - pg. 4 4. 22.11

www.headsetplus.com










Over-the-ear









Remote Call Control* Call answer/end, mute, volume +/- Call answer/end, mute, volume +/- Call answer/end, mute, volume +/- Call answer/end, mute, volume +/- Call answer/end, mute, volume +/-




W430


82396-01


$279.95

Compatibility* Skype v4.0


Headsets and Audio Endpoints for Skype®

Plantronics® is dedicated to working with our Strategic Technology Partners to provide clear, consistent and reliable voice collaboration for every working style. Plantronics offers the broadest range of wireless, Bluetooth® and corded headsets and audio endpoints compatible with Skype for your diverse enterprise workforce, delivering superior performance, comfort and worldwide support.

*Enabled by P.U.R.E.

www.headsetplus.com


Blackwire 420



Calisto® 420








Monaural Binaural

Monaural Binaural

Speakerphone






N/A



Call Control* Call answer/end, mute, volume +/-




Mute, volume +/-





P420

Part number 80298-03 (C210) 80299-03 (C220)

82632-01 (C420) 81964-41 (C610) 81965-41 (C620)


82136-01




$179.00

Compatibility* Skype v4.0


Headsets and Audio Endpoints for Skype

©Plantronics, Inc. All rights reserved. Plantronics, AudioIQ², Blackwire, Calisto, DA45, Savi, SoundGuard, Voyager and WindSmart are trademarks or registered trademarks of Plantronics, Inc. Skype is a registered trademark of Skype Inc. in the US., other countries or both. The Bluetooth trademark is owned by Bluetooth SIG, Inc. and any use of the mark by Plantronics, Inc. is under license. DECT is a trademark of ETSI registered for the benefit of its members in France and other jurisdictions. All other trademarks are property of their respective owners. 01/11

www.headsetplus.com

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