Cross Marketing in Action

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CROSS MARKETING IN ACTION USING RESEARCH DATA TO UNLOCK CROSS MARKETING OPPORTUNITIES

Transcript of Cross Marketing in Action

Page 1: Cross Marketing in Action

CROSS MARKETING IN ACTION

USING RESEARCH DATA TO UNLOCK CROSS MARKETING OPPORTUNITIES

Page 2: Cross Marketing in Action

Copyright © 2016 Lightspeed, LLC. Proprietary and Confidential. All rights reserved.

WHAT IS CROSS MARKETING?IS IT?• Cross Channel• Cross Platform• Cross Promotion • Cross Research

DEFINITIONCross marketing, described by admedia.com, refers to seamlessly and interchangeably using multiple channels to market, sell, and interact with customers.

Simply a way to leverage big data

Page 3: Cross Marketing in Action

Copyright © 2016 Lightspeed, LLC. Proprietary and Confidential. All rights reserved.

BRIDGING RESEARCH & ADVERTISING

Digital Advertising

$60B - US Only (2015)**** eMarketer

• Research has historically been at least one step removed from advertising (with some exceptions) for technical, organizational and compliance reasons

Market Research

$44B - Worldwide (2014)*

$19B - US Only (2014)** 2015 GRIT

Report

• Programmatic advertising and the rise of Data Management Platforms enables us to ‘bridge’ MR and Advertising

Page 4: Cross Marketing in Action

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WHAT IS IT FOR?• Segmenting Custom Targets• Targeted Media Placement• Programmatic Ad Buying • Evaluating Ad Distribution• Evaluating Campaign Lift

ACROSS MULTIPLE DISTRIBUTION POINTS• Digital Media

◦ PC and Mobile • TV Advertisements • Direct Marketing

◦ Email and Snail Mail

Page 5: Cross Marketing in Action

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HOW IS IT DONE?• HISTORICAL PERSPECTIVE

◦ Utilizing age/gender profiles for TV advertisements

◦ Cookie targeting to Cross Platform/Device ID

• DATA MANAGEMENT PLATFORMS, e.g.◦ KBM Zipline◦ Lotame◦ Nielsen eXelate

• EVOLUTION OF DIGITAL TARGETING◦ Modeled◦ Direct Identification

Page 6: Cross Marketing in Action

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METHODOLOGY FOR PROFILING

Approximately 1,000 variables

500,000 panelists 500 million data points Panelists are frequently

asked to update variables that expire

Capture and store in our database

Page 7: Cross Marketing in Action

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LS GMI PROFILING DATA• DEMOGRAPHIC

◦ Education, Primary Shopper, Marital Status

• HOUSEHOLD◦ Type of Residence, Pets,

Offline Activities, Children in the HH

• TRAVEL◦ Business/Leisure Travel,

Nights in Hotel, Car Rental• EMPLOYEMENT

◦ Employment Status, Position, Role, Industry, Military Affiliation, Role in Purchasing

Page 8: Cross Marketing in Action

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LS GMI PROFILING DATA• HEALTH

◦ Conditions Diagnosed, Alcoholic Beverages, Allergies, Health Insurance

• AUTOMOTIVE◦ Driver’s License, Number of

Cars, Car Model/Body, Purchase Intent

• TECNOLOGY◦ Online Activities, Electronics,

Mobile Phone Type/Provider, Cable/Internet Connection

• FINANCE◦ Financial Products, Banks,

Credit Cards

Page 9: Cross Marketing in Action

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Rather than just looking at demo profiles, we can look at much broader lifestyle data.

E-READER USERS STILL WINE CONSUMERS

E-READING WINE CONSUMERS

10%

27%

37%

Page 10: Cross Marketing in Action

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BUSINESS TRAVELERS WITH 3+ DOMESTIC

FLIGHTS

E-CIGARETTE USERS

BUSINESS TRAVELING E-

CIGARETTE USERS

3% 8%

24%

BOURBON DRINKERS

BUSINESS TRAVELERS WHO DRINK BOURBON 6%18

%

BOURBON DRINKING

E-CIGARETTE USERS13

%

Page 11: Cross Marketing in Action

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CONTACTLESS CARD PAYMENTS = 2.5%

  INDEX

Weekly Average Number of Drinks = 0 64

Weekly Average Number of Drinks = 2+ 118

Shop at Whole Foods 202

Shop at Trader Joe’s 189

Shop at Walmart 98

Page 12: Cross Marketing in Action

Copyright © 2016 Lightspeed, LLC. Proprietary and Confidential. All rights reserved.

CROSS MARKETING IN ACTION

PROFILE DATA

DMPMODEL LOOK

ALIKES

DEMAND SIDE

PLATFORM

Page 13: Cross Marketing in Action

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EXAMPLES OF ZIPLINE DATA• PURCHASE BEHAVIOR

◦ iBehavior, Active Retail Store Buyers, IPSOS Affluent Survey• CONSUMER DEMOGRAPHICS

◦ KBM Group AmeriLINK, DataPros, Geographic, Experian, The Futures Company, Millward Brown Digital, Vehicle Information

• LIFESTYLE & SPECIALTY◦ Analytics IQ, Book/Magazine Subscribers, Non-Profit Donors,

Twitter Categories, TNS Conversion Model• B2B

◦ B2B Firmographic Data, B2B Purchase Categories, Business Newsletter Subscribers

Page 14: Cross Marketing in Action

Copyright © 2016 Lightspeed, LLC. Proprietary and Confidential. All rights reserved.

PREDICTIONS FOR THE FUTURE

• Cross research data will become one way that marketers identify promising media activation segments

• While most of cross marketing is outside of marketing research, the identification and validation of targets, and subsequent analysis of media performance will be significant business for marketing researchers going forward

Page 15: Cross Marketing in Action

Copyright © 2016 Lightspeed, LLC. Proprietary and Confidential. All rights reserved.

CONTACT US

Frank KellySenior Vice President, Global Marketing & Strategy Lightspeed GMI [email protected]