CRITTENTONSERVICES, INC.

2 0 1 6ANNUALREPORT

2016 ANNUAL REPORT

Mission StatementWe embrace children and families in need with

nurturing services to help them achieve self-sufficiency.

Lately, there is much discussion about how to identify and address the top concerns in our state. There are significant problems: the drug epidemic, the economy, infrastructure, education, healthcare, and more. No matter what your priorities or opinions, after a time, it seems overwhelming. Wearisome. Looking at the issues, debating the pros and cons, reaching for possible solutions produces a sort of battle fatigue. In West Virginia, this might be particularly true, as the state struggles against the same, seemingly insurmountable challenges, year after year. For those of us in child-serving agencies, the fatigue can cut to the bone. Go online, search for national data on any indicator of child well-being by state. Look for West Virginia…keep scrolling down.

To tackle the challenges, we have to be resilient. Resiliency is what keeps us able to survive and adapt, what keeps us strong and flexible to meet the needs of our state’s children.

Resiliency is what we strive to build in our kids so that they can be successful and healthy, in spite of the hardships they are facing. Resilient kids are able to work, play, love, and hope well. That is a tall order for kids growing up in a state with the highest rate of overdose death in the country, where shrinking populations create isolation, and basic needs go unmet.

How do we build resiliency in kids? By providing connection, consistency, and safety. Those are the basics that guide the work of bringing up capable kids. Based on our clients, we have plenty of work to do. Many clients bear the burden of substance abuse in their families. One resident told me that she wanted a mom who would “tell her right from wrong,” but her mom “chose drugs over us kids.” Two young sisters endured years of abuse from a neighbor, because their father agreed not to press charges in exchange for a steady supply of prescription pills.

There is chronic stress, fueled by economics and dysfunction in families that creates an unstable environment for children that includes neglect, hunger, and exposure to violence. Sadly, child maltreatment seems ever-present. Clients come to us with histories of terrible abuse. Too often our young mothers became mothers as victims of abuse and even incest.

Our clients are strong survivors with a desire to heal, to be loved and loving, to build a successful path for their lives and for their families. Their courage motivates our work; their resiliency inspires us. Like them, we must choose to be committed, rather than overwhelmed.

Now, more than ever, we need to devote our energies to the well-being of our marginalized children and families. We move forward, encouraged by the faithful support and service of our sta�, our board, and our community. Many thanks to all of you.

Kathy Szafran

TIES Trauma Informed Elementary SchoolsBecause Trauma Comes to School

The TIES program brings trauma-informed practice into early elementary classrooms, pre-k through first grade. Crittenton’s focus on trauma-informed research and practice over the past several years underscores the need for early intervention for children.

Children growing up in chronically stressful, traumatic environments can su�er deficits in brain development, resulting in poor decision making, memory, organized thought processes—all important skills for the classroom. A highly stressed child, emotionally overwhelmed or fearful, may behave in ways that appear uncooperative or are disruptive.

“Too many preschoolers are labelled as ADD or expelled from preschool because they are ‘not ready’ without looking at the issues underlying behaviors,” says Crittenton president and CEO, Kathy Szafran.

Kids come to school carrying significant stressors from home that naturally a�ect behavior and performance in the classroom. It is not surprising that a child who has witnessed or su�ered violence, has concerns about where he/she will sleep that night, is food-insecure, is losing a parent due to divorce, incarceration or illness, comes to school poorly prepared.

“TIES…is the first time that students’ reactions have been clearly identified as a coping mechanism for the on-going trauma in their lives. TIES has also identified intervention

techniques that have given us hope that students will gain self-regulation skills and become productive students.”

Elizabeth A. Conrad, Principal, Fairplains Elementary School

TIES places resource liaisons, master’s level therapists, into schools. TIES team members help teachers to identify children who are exhibiting signs of trauma, assist in creating trauma-informed classroom environments, and facilitate referral to treatment. Addressing both the school and home environment creates a unified approach to building health and resiliency in the child.

The TIES team collects data to measure the e�ectiveness of intervention, including documentation of disciplinary actions and unexcused absences in participating classrooms, as well as classroom environment assessments. Wellspring therapists providing services to children and families referred through the TIES program regularly assess client progress throughout the treatment period.

TIES pilot schools included five classrooms located in Hancock, Ohio, Tyler, and Wood Counties. The TIES project was made possible by generous support from the Claude Worthington Benedum Foundation.

Data from the 2014 Child Trends Study indicates that West Virginia ranks nationally in the top three states for early childhood adversity, documented by trauma scoring of adverse childhood experiences (known as ACEs). ¹ Researchers identify chronic stressors as ACEs, which include abuse, neglect, and household instability. The four top ACEs for WV children (in order of incidence): economic hardship; divorce; alcohol use; mental illness. Clinically, early childhood trauma is a predictor of significant developmental and health deficits.

Adverse Childhood Experiences: National and State-Level Prevalence. (Child Trends Research Brief). Retrieved from: http://www.childtrends.org/wp-content/uploads/2014/07/Brief-adverse-childhood-experiences_FINAL.pdf].

“For many clients, telehealth will be convenient and comfortable,”says Ken Nice, director of Wellspring Family Services, “but they will always

have a choice if they prefer to meet at the o� ce or in-home.”

Telehealth increases the availability of psychiatrists and psychologists. Therapists must work with those professionals for treatment review, but they are in short supply both statewide and nationally. With telehealth, the therapist and client can bring the psychologist in, online, for treatment planning that requires oversight.

The online platform delivers e� ciency and better care for residential clients. During a stay in the residential program clients, accompanied by case management sta� , must return to their home counties for court hearings and other meetings, which means a missed day of school for the girl, a full day out of the o� ce for a case manager, and travel expenses. Crittenton sta� are working with judges and DHHR workers to promote the use of telehealth as a way to save time and money by participating, from a distance, in multi-disciplinary meetings or hearings.

Residential clients frequently return home to communities with few supports, after an average 9-month stay at Crittenton that includes daily therapeutic services. Telehealth provides a way for a residential client to stay connected to her therapy team as she makes a transition back into her home setting. The therapy team can also “bring in” families from those home settings for therapy and treatment planning in advance of the girl’s return.

In addition to direct provision of services, telehealth helps the agency stay connected internally. With more Wellspring o� ces covering a greater geographical area, telehealth is a “no mileage” way of staying in touch, supervising employees, and providing training. The system necessitates training so that sta� members are comfortable with the system, and educated on ethics and best practices for this new approach to counseling.

The telehealth initiative received funding from the Robinson S. Parlin Trust and The Bernarnd McDonough Foundation.

TELEHEALTHWhat’s Next for

Behavioral Health Services

Looking ahead to the changing landscape of service delivery, Crittenton launched the development of telehealth, an online platform that provides a secure and convenient online counseling environment. The service will be available to clients in the spring of 2017.

Telehealth is a convenience for clients and helps therapists to be more productive. While Wellspring therapists do see the majority of clients in their homes, during the winter months, there are days when travel is unsafe, which results in cancelled sessions. For some clients, privacy and personal safety is a top concern and they welcome the opportunity to use a laptop or a smart phone to interact with a therapist in a location in which they feel secure.

The philosophy, inc. skincare brand is best known for its great product lines—hope in a jar, purity, amazing grace, and more—but it also represents a remarkable commitment to the support of mental health and wellbeing. The company’s hope & grace initiative recognizes that mental health issues are one of the greatest challenges women face. More than 450 million people worldwide suffer from mild to serious mental health issues, including post-traumatic stress, depression, anxiety, bipolar disorder, self-esteem and financial stress, all of which disproportionately affect women around the world.

Philosophy is the first company to place a deep focus on mental health and wellbeing and the first major beauty

company to make a brand-wide commitment to dedicate1% of its USA net sales toward the cause.

Wellspring Family Services received funding through the hope & grace initiative, a project of New Venture Fund in partnership with philosophy, inc., to launch two new Wellspring sites. Crittenton staff chose the new office sites, Harrisville and Huntington, based on state health data and by working in partnership with the WV Department of Health & Human Resources (DHHR). The Huntington office serves clients in Putnam, Cabell, and Wayne Counties. The Harrisville office serves Ritchie, Gilmer, and Doddridge Counties.

The funding paid for the start-up costs for the offices, including support for staff salaries. “Expanding services is always difficult, as it takes time to establish relationships and build a client base in a new community. The hope & grace initiative gave our offices a chance to ‘get on their feet’ by supporting the early months of operation,” says Beverly Petrelli, Chief Operating Officer.

The hope & grace fund is administered by the New Venture Fund, a 501(c)(3) public charitydedicated to supporting innovative and effective public interest projects.

Growing... with hope & grace

[ ]

WV residents, children & adults

476 Adults • 843 Children

Wellspring Family ServicesOutpatient Counseling

of clients receive services at home or school

o�ces serving 21 West Virginia counties

PROGRAMSSERVING THE FAMILIES & CHILDREN OF WEST VIRGINIA

Transition to Independence Program

87 Adolescents • 40 Infants

Daycare for Residential Clients, Newborn to 2

203 Children

Residential ServicesSpecialized behavioral health services

for adolescent girls, ages 12 - 21

Cradles to CrayonsLicensed Childcare

The only program licensed to meet

the needs ofWest Virginia’s

pregnant and/or parenting girls

On-grounds nursing care On-grounds School

Universal Pre-K, Before/Aftercarein Ohio County Schools

EXPENSESREVENUEFees for Services Government Agencies

Fee for Service Public

Government Grants

Contracts with Others

Donations/Fundraising

Interest/Investments

Gain/Loss Investments

Gain/Loss Fixed Assets

Other

Total

5,880,710

222,753

58,495

111,790

352,526

59,772

(105,607)

(3,030)

16,757

6,594,166

89.17%

3.38%

0.89%

1.70%

5.35%

0.91%

-1.60%

-0.05%

0.25%

100.00%

Residential Level 2 Program

Residential Level 1 Program

Wellspring Program

Childcare Program

TIES Program

System of Care Grant

Management and General

Fundraising

Total

2,809,400

118,158

1,996,664

191,855

177,921

56,995

1,246,656

163,639

6,761,288

41.55%

1.75%

29.53%

2.84%

2.63%

0.84%

18.44%

2.42%

100.00%

A Voice in the National Discussionon Trauma-Informed Practice

This past September, Kathy Szafran gave a presentation at the White House, serving as an expert panelist at the “Trauma-Informed Approaches in School: Supporting Girls of Color and Rethinking Discipline” Conference. Szafran presented insights on trauma-informed practice and the treatment of underserved populations, especially focusing on rural communities and the special needs of girls.

“I was so honored to speak on behalf of our clients. Policy makers need to understand that there are very limited resources for rural populations and isolation has consequences. It creates a crisis for young girls who have no commonality, no shared culture. When they come into residential treatment, they feel very much alone, and when trying to create an environment for them to return back to and have a community to embrace them, frequently, it doesn’t exist.”

The opportunity to participate in the White House forum is due in part to the agency’s membership in The National Crittenton Foundation, a strong national advocate that promotes policies to support the needs and potential of girls and young women. The Foundation, and its member agencies, are active in national trauma research. The White House Council on Women and Girls, together with the U.S. Department of Education, the Georgetown Law Center on Poverty and Inequality, and The National Crittenton Foundation hosted the conference.

2015 - 2016 FINANCIAL REPORT

Caleb Filburn, Mayor Glenn Elliott, Katie Welch, Siena Baldi, Patricia Croft The Pink hosting crew from West Liberty’s theater department

Miriam and Jarod Douglas Stephanie and Stuart BlochRob Vandine

PAINT THE TOWN PINK CELEBRATED OUR 120TH ANNIVERSARYOGLEBAY GLESSNER AUDITORIUM

Thank You Friends!Our community members enrich the programs of

Crittenton with generous support of events and programs.

In 2015-16, corporate citizens underwrote a number of fundraisers and friend-raisers. Volunteers in the

Crittenton Cares program organized events, brought enrichment programs to the residential program,

answered phones, registered 5K runners, wrapped Christmas gifts, led Crossfi t classes, tutored students,

delivered cupcakes, and more.

We appreciate all of youand all that you do!

Rachel Goodmandemonstrates

handstand pushups

Crossfit

Mary Bandi, gift wrapper

Christmas for ClientsJunior League of Wheeling

Angie Szalay & Dane Malatinski, Super Hosts!

Crittenton board member Holly Fillipovich Staff accountant Evan Bratcher

Founding Father’s 5K, Grandvue Park

Advanced Entertainment and the 19th HoleBenefit Golf Outing at Oglebay

Sarah demonstrates her cooking technique

Guests enjoy the meal and wine pairings

Cook & Sip at Sandcrest with Sarah Lydick

Junior League of Wheeling members bring nutrition “know-how” and fun to residential clients with Kids in the Kitchen.

Community groups and volunteers donate hundreds of gifts each year to make the holidays brighter for our clients. Volunteers wrap gifts and fill stockings for young moms and their little ones.

Sta� cook Lauralee Wiechman beams at new kitchen equipment gift from the Junior League. League member Penny Cunningham presented the new equipment on smoothie night.

Mr. & Mrs. Barry AllenMs. Robin AmosMrs. Craig AndrewsMs. Valerie AndrewsMr. Chris AubreyMr. & Mrs. Walter AustinMs. Siena BaldiMr. & Mrs. Brendan BallMs. Margie BallMrs. Mary Dee BandiMr. Andy BargerMrs. Edna BargerMs. Kristie BarnettMr. Rocco BasilMs. Crystal BauerMs. Cindy BeckerMs. Caroline BeckwithMr. & Mrs. Jonathan BedwayMs. Joey BellMs. Tracy Dawn BellMr. & Mrs. Kurt BenedictMs. Jessica BenningtonMrs. Amber BentzMr. & Mrs. Tim BishopMs. Sue BlevinsMr. & Mrs. Stuart BlochMr. & Mrs. Phil BohnMs. Leslie BolockMs. Courtney Bolton

Mrs. Bonnie BonarDr. & Mrs. David BowmanMs. Kacie BoydMrs. Shirlee BrayMs. Kathleen BurchMs. Katie BurnsMr. & Mrs. Wayne Butler Ms. Cathy ByersMs. Janet CampbellMr. Joseph CanestraroMr. Carl CarenbauerDr. & Mrs. Frank CarenbauerMr. & Mrs. Richard CarterMs. Tracee ChambersMr. David CharvatMr. & Mrs. Joseph ChincheckMs. Audrey CiripompaDr. & Mrs. James ComerciMs. Yukiko ComstockMs. Joelle ConnorsDr. & Mrs. Thomas ContiMs. Bonnie CookMs. Megan CookMs. Maryann CoppMs. Amanda CorriganMs. Kristin CoxMr. & Mrs. Andrew CroftMr. & Mrs. David DelVecchioMs. Sara Devecchis

Mr. & Mrs. Isaac DieffenbaugherMr. Robert DrinkardMrs. Mildred DrutchMs. Erin DuschMr. & Mrs. Vincent DwyerMs. Bonnie EllisMs. Frieda ErnesDr. Jamie EtzelMr. & Mrs. Banford ExleyMs. Tracey FenclMr. Ryan FernsMrs. Kathy FigarettiMs. Holly FillipovichMs. Kelly FitzpatrickMs. Sarah FitzpatrickMs. Pidge FlemingDr. Tifani FletcherMs. Patricia FranklinMr. L.W. Franzheim, Jr.Mr. Steve FrasnelliMr. Christopher FreemanMs. Carolyn FrickleMr. & Mrs. David GaiserMs. Billie Jo GayMs. Kaitlyn GeerMs. Kim GeerMr. & Mrs. Edward George, IIIDr. & Mrs. Angelo GeorgesDr. & Mrs. Richard GlassMr. & Mrs. Matt GoleinMr. & Mrs. Jay GoodmanMs. Donna Graham

Mr. Allen GreenMr. & Mrs. Sidney GrisellMs. Alison HannanMr. & Mrs. Jason HansonMs. Christa HardenMr. & Mrs. Ken HarveyMr. & Mrs. Joseph HattonMs. Wilhelmina HecetaMs. Wuela HecetaMr. Jarrett HelmickMr. & Mrs. Stephen HilliardMrs. Danielle HinermanMr. James Frey & Mr. Michael HiresMr. & Mrs. Robert HitchmanMs. Stephanie HockenberryDr. John HollowayMs. Chantel HoskinsMr. & Mrs. Roger HuppDr. & Mrs. Eric IrwinMr. Richard IvaunMr. & Mrs. Frank JacksonMrs. Beth Jacowitz ChottinerMr. & Mrs. John BettemMr. Larry Johnson & Ms. Gloria MasaricMrs. Cate JohnstonMr. & Mrs. W. Robert JonesMr. & Mrs. Bradley JosephDr. & Mrs. Daniel JosephThe Honorable & Mrs. Tod KaufmanMr. & Mrs. Melvin KahleMr. & Mrs. Craig KargesDr. & Mrs. Carter Kenamond

Mr. & Mrs. David KenamondMr. & Mrs. Joseph KingMrs. Kimberly KinneyMs. Peggy KlugMr. & Mrs. Edwin KluthMs. Janelle KnorrMs. Caren KnoyerDr. & Mrs. John KramerMr. & Mrs. Mato KretMr. Michael KuhnDr. & Mrs. Ashok KumarMs. Donna LalloneMr. & Mrs. Mark LandiniMs. Cynthia LashMs. Kim LawlessMrs. June LeindeckerMs. Tricia LongenetteMs. Cathie MaidensMr. & Mrs. Jacob ManningMr. & Mrs. Raymond MascolinoMrs. Jennifer MaterkoskiMr. & Mrs. Mark MatternMr. Carl McBaneMr. & Mrs. Jeremy McCamicMrs. Paula McDonaldMr. & Mrs. Dennis McGlaughlinMs. Freda McKeanMr. & Mrs. Andrew McKenzieMr. Michael McNamaraMs. Cayla MettenbergerMrs. Amy MeyerMr. David Miller & Mr. Peter Junkersfeld

Mr. & Mrs. Nathan MoyerMr. & Mrs. Nick MunozMs. Megan MurphyMr. & Mrs. Scott NaumDr. & Mrs. Dennis NiessMs. Denitra NizamiMrs. Angelina OviesMr. Patrick Casey & Mrs. Sandra ChapmanMrs. Chandra Paul-MartinMr. & Mrs. Lee C. Paull, IIIMs. Shannen PeggMr. & Mrs. Tom PentinoMrs. Beverly PetrelliMs. Valerie PikoMs. Molly PoffenbargerMr. & Mrs. George PostlethwaitMr. Phillip PowellBishop & Mrs. Kenneth PriceMr. Robert PucciThe Honorable & Mrs. Arthur RechtMr. & Mrs. Scott ReedMs. Jamie RempMs. Jasmine ReynoldsMs. Veronica ReynoldsMs. Kelley RhodesMs. Lea RidenhourMs. Barb RiggleMr. Robert RineMs. Ashlee RobinsonMs. Kelly RobinsonMr. & Mrs. Craig RobsonMs. Jennifer Rohrig

Mr. & Mrs. Kyle RosenthalMs. Miriam RothMs. Leesha RoushMr. & Mrs. Justin RubensteinMs. Bernie RupcichMr. & Mrs. Jerry RutkaMr. & Mrs. Philip SalvatoriMr. & Mrs. Errol SambucoMs. Albina SaxonMr. & Mrs. John SaxonMr. & Mrs. Thomas SchnellMs. Ashlee SchultzMs. Donna ScottMs. Evelyn SellsMs. Leah SempkowskiMr. & Mrs. Donald SinclairMs. Helen SkypackMs. Sandra K. SlieMrs. Geraldine SloaneMs. Frances SmaltzMs. Amy SmithMr. & Mrs. Kevin SmithMs. Nichole SnodgrassMs. Tina SokolowskiMr. & Mrs. Thomas SpencerMs. Jill StanleyMs. Valery StaskeyDr. Vilja SteinMr. Edward Stifel, IIIMr. & Mrs. Barry SzafranMs. Theresa TalbertMr. & Mrs. Bill Taylor

Mrs. Sue TaylorMr. & Mrs. Joseph TemplinMs. Karri ThomasMrs. Linda TimberlakeMr. & Mrs. Chris TurakDr. & Mrs. Krishna UrvalMr. & Mrs. Eric VernonMr. & Mrs. Donald WardMr. & Mrs. Roger WarrenMr. & Mrs. Andrew WasulkoMr. & Mrs. David WasulkoMrs. Betty WeardenMs. Judy WeitzelMs. Stephanie WelshMrs. Barbara WheelerMr. & Mrs. Glenn WhiteMs. Nicole WhiteMrs. Nicole WhortonMr. & Mrs. Aaron WilliamsMs. Lindsay WilsonMr. Mark WoodyearMs. Michelle WoodyearMs. Martha WrightMs. Crystal WurschmidtMs. Bonnie WyckoffMr. & Mrs. Jack YostMs. Julie Young

Individual Donors

Corporations,Foundations & TrustsA Journey WithinAdvanced EntertainmentAlex & AniAll Good Things CateringAltmeyer Funeral HomeAmazon SmileAMU and ANU IncAncient Order of HiberniansAnonymousAnthem, Inc.Bayer Heritage FCUBed, Bath & BeyondBelk, MorgantownBelmont County Retired Teachers Assoc.Belmont Savings BankBernard McDonough Foundation, Inc.Bob Evans Bordas & Bordas, PLLCBoscovs Department StoreCabela’s Distribution CenterDoctor’s Urgent Care

Carenbauer DistributingCarnegie Museums of PittsburghCarney & SloanCasa di VinoCasey & ChapmanCentre Town FitnessChase BankChrist United Methodist ChurchChristian Fellowship FoundationChurch Women United Of Wheeling, WVCilantro Latin GrillClear Channel CommunicationsChildren’s Museum of the Ohio ValleyComDoc, Inc.Commonwealth Financial ServicesCommunity Foundation For The Ohio ValleyCommunity Lutheran PartnersCountry Roads Wins of West VirginiaCostanzo & Associates, PLLCCovestro, LLCDalby, Barger & AssociatesDallas Pike Baptist ChurchDelta Kappa Gamma Society, Belmont CountyDeluxe Toy and HobbyDiocese Of Wheeling-CharlestonEagles Auxiliary 1891Etc.Elm Grove United Methodist ChurchThe Experience ChurchFeld Entertainment

First Choice AmericaFirst Christian Church, WheelingFirst Presbyterian Church, MoundsvilleFitzsimmons FoundationFort Henry CapitalFostoria Glass MuseumFrederick’s Day Spa SalonFriends of ColeGlessner & Associates, PLLCGold, Khourey & Turak, LCGompers PharmacyGood Mansion WinesGrand Vue ParkGrisell Funeral HomesHazel Ruby McQuain Charitable TrustThe Health Plan of the Upper Ohio ValleyHighmark Blue Cross & Blue ShieldHoward’s Diamond CenterHudson Premier PT and FitnessHughes Gift GalleryiHeart MediaJackson Kelly PLLCJC Mensore DistributingJunior League Of Wheeling, Inc.K Design LLCKepner Funeral HomesKnights InnKrogerLadies League of Marshall CountyLevenson Family Charitable Foundation

Garry L. Lewis, DDS Inc.Liberty DistributorsLinebacker, Inc.Lowes, WheelingMain Street BankMagnolia on MainMason Dixon Barbeque CompanyMed Express Urgent Care, MorgantownMeyers Memorial FundMoundsville Country ClubMountain Rail AdventuresMt. Olivet United Methodist ChurchNew Venture FundOglebay InstituteOglebay Resort & Conference CenterOhio County Association For Retired School EmployeesOhio Valley Medical CenterOhio Valley Young LivesOmni William Penn HotelOrrick, Herrington & Sutcliffe, LLPOVCrossfitPanhandle Cleaning & RestorationPaull AssociatesPepsi Bottling Co.Pittsburgh Public TheaterPittsburgh Steelers Pittsburgh Zoo and PPG AquariumPhillips Gardill Kaiser & Altmeyer, PLLCPlay It Again SportsProgressive Bank

R&V EmbroideryReynolds Memorial Hospital, Inc.Rich & Shirley’s Quick PrintRiesbeck Food MarketsRiteAid FoundationRocksboxRoneys Point United Presbyterian ChurchSandscrest Retreat & Conference CenterSCARSI at WV Northern CCSchenk Charitable TrustSerra FoundationSeven Springs Mountain ResortShaeffer & MadamaSt. Clairsville Church of ChristSt. Clairsville Senior CenterSt. Clairsville Sunrise RotarySt. Michael’s Parish, WheelingStone Presbyterian ChurchStonewall ResortThe Jeweled BirdThe 19th HoleVagabond KitchenValley Pain ManagementVedic CenterDr. Manny Velez General DentistryVineyard ChurchWashington Wild ThingsWesbancoWest Liberty UniversityWheeling Area Chamber of Commerce

Wheeling Country ClubWheeling Fire DepartmentWheeling Hospital Resident CouncilWheeling Island Racetrack & Gaming CenterWheeling Jesuit UniversityWheeling NailersWheeling Nisshin SteelWheeling ParkWheeling Symphony OrchestraWhitesidesWilliams FoundationWine & Beverage Merchants of WVWinfield United Methodist ChurchZiegenfelder Company, Inc.

Memorial GiftsVerna GalbreathMr. and Mrs. Joseph Hatton

Marjorie GillenwaterMr. and Mrs. Thomas Schnell

Sujatha MehtaDr. & Mrs. Ashok KumarThe Vedic Center

Tribute GiftsMary Beth HughesIn honor of her birthdayMrs. Donna GlassMrs. Karen Recht

Board of Directors

Banford Exley, PresidentNathan Moyer, Vice PresidentHolly Fillipovich, TreasurerCarrie McKenzie, Secretary

Andy BargerKelly Bettem

Pat ButlerJody Geese

Edward George, IIIRachel Goodman

Wilkes KinneyCaren Knoyer

Mato KretGeorge KrupicaDennis MadamaMarci Rubenstein

Crittenton ServicesManagement Team

Kathy Szafran, MA, LPCPresident & Chief Executive Officer

Phillip Powell, CPAChief Financial Officer

Beverly Petrelli, ACSW, LCSWChief Operating Officer

Veronica Reynolds, MSWDirector of Residential Services

Amy Smith, MSVice President of Human Resources

Jennifer Spencer, LSWDirector of Quality Improvement

Stacy RichDirector of Marketing

Administration | Residential | Cradles to Crayons2606 National Road, Wheeling, WV 26003

304.242.7060www.florencecrittenton.net

Wellspring Family ServicesHarrisville | Huntington | Morgantown

New Martinsville | Parkersburg | Weirton | Wheeling800.280.2229

www.wellspringwv.com

Crittenton Services is an equal opportunity, with152 employees working in 21 West Virginia counties.

Crittenton Services Inc. is a non-profit organization as determined by IRS Code 501(c)(3).