Critical Success Factors in Software Projects Paper by John S. Reel, Trident Data Systems Presented by Shelley Keith

26% of all software projects fail Its Complicated 46% experience cost/schedule overruns, function loss

1. PMs dont understand user needs 2. Ill-defined scope 3. Poor change management 4. Changes in technology 5. Changes in business needs 6. Unrealistic deadlines 7. Resistant users 8. Lost sponsorship 9. Skill gaps Heed the Signs

Manage expectations Manage skills and egos Protect quality Track progress Make sustainable choices Perform a post-mortem. Every. Time. Getting it right(er)

1. Declare intent at kickoff 2. Select representative participants 3. Prepare the review data 4. Conduct review of findings & experiences 5. Present the results to leadership & teams 6. Adopt the recommendations for max benefit The Wrap Up...winning at post-mortems

1. Declare intent at kickoff 2. Select representative participants 3. Prepare the review data 4. Conduct review of findings & experiences 5. Present the results to leadership & teams 6. Adopt the recommendations for max benefit The Wrap Up...winning at post-mortems